The receptionist is very rude I have tried to stay but I will not spend my money where people won't…read moreeven say hi or answer the phone all she can do is text. Rude at its finest. Groomer was nice but we have to interact with the receptionist and it's a hard NO for me.

I found these groomers thru Yelp and thank you! This was the first time going for our Aussie Doodle…read morepups and they took excellent care of them. As soon as I saw them come out from the back I scheduled a second appointment. The location is tricky since it is easy to miss. The stores are arraign an L shape and be sure to go to all the way to the corner of the L. I'm very happy with the services provided and look forward to the next visit.

Scheduling my appointment was so easy. Everyone I've spoken to or interacted with has been very…read morefriendly. I've had dogs my entire life but I've never taken any of them to a professional groomer before. I was so nervous dropping my sheepie off for a groom. Marie was great! She came out to the car to get my puppy and we talked about what I wanted done and off she and the pup went into the salon. She texted about 2 hours later saying he was ready. My little ragamuffin sheepdog came out looking like a distinguished pup. Not gonna lie, I was surprised that he looked like a completely different dog! He will be cooler with his shorter cut. I will definitely be back and I know what to ask for next time. Pic for the cuteness factor.

This place does a great job grooming my two cats!!they smell great when I pick them up and the…read moresmell lasts for a good three weeks. They are on the expensive side but well worth the money. I wish I could afford to go there more often. It's often hard to get an appointment since this place has become so popular. I am very happy with their services and they are very friendly here. My cats seem to be pretty well taken care of when they do go. Thank you for taking such great care of Tigger and Pumpkin.

Disappointed! we used this grooming facility for 20 years, but the new owners are terrible…read more my daughter picked up the dog paid 130.00 and nothing was done. tangles behind the ears, no nail trim, no haircut that I could tell. My husband went to complain and they offered no money back admitted to "we Couldn't do a nail trim on the table" they didn't offer come back let us fix it, and they Just didn't care....we will never be back. I would not recommend them to anyone. I don't like being ripped off!

Sarah was absolutely amazing with Sparky and Bolt today. She did a wonderful job and is very…read moreinformative when giving feed back after the appointments. Thank you so much! I'll request you every time!!

I have used this company since the owner started, I think. I love the groomers and they are so easy…read moreto work with. I have 2 long-haired dachshunds who are very anxious so having the groomer pull up to the door is very convenient. I can give the dogs their anxiety meds and then just hand them over. I've had 4 different groomers over the last 5 years and they are all excellent. Highly recommend! They are usually on time but if late I always get a text. They had to cancel one time due to an illness but rescheduled me quickly and without any problems. The price is worth it to me and I don't think it's outrageous for what they do. They bring everything right to your door Always with a smile.

They were timely and professional. The price didn't quite match what they said but I wasn't home to…read moredicker with them. My pups are challenging even if they are loving -one bites the dryer lol. I'd hire them again

I took my Pomeranians to Muddy Paws for their first fur-cut today. Vivian & Ashley were the ones to…read moregroom them. I had a Pomeranian that passed away a few years ago and remember some of the awful fur-cuts he had and how difficult it is to find a good groomer. I called a few places and had no luck getting them both in, so when they could take them right away I was skeptical. Right when we walked in, I knew they were going to be well taken care of. It was a very friendly welcoming atmosphere. They did a thorough consultation and explained in detail what they were going to do. I just wanted a nice cleanup cut and not have them shaved because every place I took my old Pomeranian, they would shave him leaving him looking all blotchy & spotty even when I requested they not shave him. When I came to pick them up I was extremely happy with the outcome. They cut their fur in a beautiful shape that went perfectly to their body shapes. It was exactly what I wanted and even better. Vivian explained everything her and Ashley did and gave me tips on grooming them at home. She educated me on how to keep their skin moisturized, fur conditioned & shiny and how to properly remove the dreadlocks that form behind their ears. My dogs were both calm relaxed and happily walking around Muddy Paws knowing they looked great. I highly recommend going there to have your dogs groomed.

Vivian, Tony and crew are amazing! I have been taking my pups to them for 6 yrs now and would never…read morego anywhere else to get my dogs groomed. The staff is friendly and always so helpful and you can tell that Vivian takes pride in her work and her business. Reasonable prices and I know my dogs are always in good hands when they are getting groomed at Muddy Paws. Two paws up for Muddy Paws!

I have had Heavenly Scent groom 2 of my cats It was so…read moreconvenient and, I think, less stressful for my cats than taking them to a groomer. Mrs. Fischer is very professional, prompt in responding to emails, and it is really evident that she enjoys her job. I feel very comfortable having her groom my cats and have been nothing but delighted with the results.

Excellent service! Very friendly. She was on time, professional and was great with my dog. Groomers…read moretend to have trouble with Barkley because he hates being groomed so I was surprised when she finished on time and he looked amazing as well! He was matted and fell into a lake before getting groomed so I'm surprised he came out with any hair.

First time I tried was in November 2025. I called and left messages and Emailed. No response. A…read moreweek later I stopped in while uptown Plymouth. No one in the lobby, I called out - no response, I rang the bell (which is difficult to find) - no response. Last Friday (January 2026) I called and left a message (their message indicates that they are having trouble with their phones-same message I got last November and again- no response. I emailed again - again no response. Thought I would take a chance and just go up there with my dog as no appointment was necessary after 10:00 am. I rang the bell, I called out ... a gal walked through from a back room with a wet dog ... I said Hello and she never looked up or acknowledged me in any way. Today was my last attempt .... I'm giving my business to a professional that actually wants my money.

Please do not take your pet here. Made my dog's paw bleed. Asked me to help physically restrain…read morehim. Groomer put a muzzle on him after I already told her not to. I left crying and shaking and my dog was agitated and is now afraid to be bathed. Doris- the assistant I presume- called me back after I left a voicemail and was completely dismissive. When I told her I wanted a refund because the service was so traumatic she said "well he was clean wasn't he" and offered me $20 back for only the nails being incomplete. Terrible customer service. Groomer was late and inexperienced. PLEASE go somewhere else and save yourself the stress. DO BETTER POLISHED PAW. More like bloody paw. Yikes.

They do an amazing job. They care of all animals. They are very reasonable. If you want your cat to…read morelook and feel their best. This is the place!

I'm extremely disappointed with the service I received. I brought my cat in and gave very clear,…read moresimple instructions: clean her ears, trim her nails, trim the hair between her paws, do a small hygiene trim near her backside, and give her a bath. I even saw them write everything down, so there should have been no confusion. To make things even worse, the employee specifically asked me if I wanted a lion cut, and I clearly said NO. Despite that, they went ahead and shaved my entire cat anyway. This was never discussed or approved. It's honestly shocking that something this drastic was done when the request was so specific and minimal. Now my cat is uncomfortable, her coat is ruined, and she's been acting stressed since the appointment. This wasn't just a small mistake--this was a complete disregard for my instructions and my pet's well-being. If you can't follow clearly written directions--or even a direct "no" to a specific question--you shouldn't be grooming animals. I will not be returning, and I would not recommend this place to anyone who cares about their pet.

I went in to do a tour of this place because I intend to board my pets here. I also checked the…read morereviews. I was surprised by Rachael's but decided I will go with my hunches since she's clearly a disgruntled ex-employee. I went in for my tour without any notice because that was my intent. None of the cages were dirty with urine or feces. All the dogs blankets and beds were clean and it was so nice and cool. All the dogs seemed very happy and not stressful in the least. They even explained the clipboards by each dog and how it ensures everything is done properly when I asked about it.

Amazing work staff and so comforting to know my pets had a home away from home. Checking in was…read moreeasy and during the stay staff contacted us to update us with how or pets were doing. A+

Very pleased with the whole experience! Easy scheduling, friendly staff and excellent grooming for…read moremy 15-week puppy. We will Be back! Thank you to the team.

They did such a great job with our frank. They took him in on time, stayed in touch and Brittiany…read moretrimmed him up perfectly. Super pleased.