1. Kim's Suds and Shears

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Westland, MI

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Kim's Suds and Shears

3.3 (10 reviews)

Services - Kim's Suds and Shears

Pet sitting

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The "old dog" that she was nasty about.

DO NOT TAKE YOUR DOG TO THIS PLACE. IF I COULD PICK NEGATIVE STARS I WOULD. Worst experience with a groomer in the 10 years that I have been taking my dog to be groomed. I am new to town, so I thought I would check them out. The moment I arrived I was uncomfortable with the place and the woman behind the counter. I listened to her scold another dog owner in the store for the state of her dogs coat. And then she proceeded to be just as nasty to me about how old me dog was. She said "this dog looks much older, I will see what I can do". As if it would be to challenging to groom a 10 year old 4 pound dog who stands still the entire time he is being groomed (I have seen it). His last groomer cried when I told her we were moving away so he wouldn't be coming back to see her. After all of this I told her I was not comfortable leaving my dog with them and walked out. I will never go back. If they treat people this way, how do they treat the dogs. Also did not like that there is a wall between the lobby and the grooming room so you cannot see what is happening. I found a great groomer now who has not a single issue with my dog being 10 years old, and said he is the cutest little thing they have ever seen!!!

Daisy

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7 years ago

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4 years ago

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7 years ago

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7 years ago

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12 years ago

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14 years ago

Friendly staff! I brought my new puppy there and they treated her very well and did what I asked. I will definitely go again.

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11 years ago

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11 years ago

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9 years ago

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14 years ago

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Britt's Bow Wow Bed N Biscuit - You don't want the Smoke

Britt's Bow Wow Bed N Biscuit

(22 reviews)

Downriver

Thanks to Covid we had the hardest time trying to re-locate our Australian Shepherd from Detroit to…read moreAustralia! Not only are the Australian requirements complicated and long, Covid took out almost all flights. Thankfully, Jennifer and Britt's Bow Wow were with us every step of the way. Even from the first inquiry, she took the time to explain the process and a very detailed quote with different options whereas other companies sent generalized emails with twice the price quoted. The process went smoothly at first with Jennifer keeping us updated on everything and patiently answering all my many emails throughout. When the airlines had a miscommunication (by no fault of Britt's Bow Wow or myself) she was there working all day to make sure our Pup could get on a plane. We were useless as we had already made it to Australia ourselves and no longer had phone service. Jennifer even used WhatsApp to give us a call to make sure we understood everything that was happening and that our dog was going to be alright. She and Chris the owner were able to get our dog on the next flight and now our happy pup is all settled in our new home in Australia. So ridiculously grateful to have found Britt's Bow Wow! I just can't stop recommending for anyone who is looking to relocate their pet internationally. Thank you for all you do! Megan S. (and Oliver )

This place came recommended as we were looking for a great place not a good place a great place to…read moretake our Two German Shepherd's they are two and three years old and have never ever been boarded. We had every red flag before we took them here and left them for five days. Leading up to taking the dogs here we called them several times and left messages asking if they had availability and if we can take the dogs there so we and the dogs could check the place out. No one ever called us so about two weeks go by and we tell the girl that answered Can we come up there NOW today she said yes at three so we went the place was old but clean and they told us the our two dogs could be together in the kennels in the back and they could go in and out and they could we could see that. So we book the date and the girl said as far the dogs shots and all that like any other boarding place the vet just e mails it over. And the girl said pack your dogs whatever toys bones etc..So the flight was leaving that Monday at six am so we had to take the dogs the Sunday before. No problem get there the lady I guess lives at the kennel came out said we woke her up and she was discombobulated and out of it. So she says where's the paperwork we explained the girl said the vet could email tomorrow she said nope she needs the paperwork NOW. After 45 mins of haggling she says ok send it tomorrow. Great. Then I give the lady the bucket of food and a bag this bag had what you could imagine for two dogs who we consider family we have never left alone so we had bones toys treats two of our shirts with perfume and cologne on them pig ears I mean over the top we were sad we were leaving them. That Monday roles around they never called about the paperwork so we never sent it. Friday roles around we call hey coming in 45 mins to get the dogs . We get there the girl says we love your dogs we love playing with them last time they were here they loved it mind you the dogs have never been there and she called both dogs the wrong name at that point who fuking cares we just want our dogs. So we walk back there wand get them and they are howling and they never howl but they were happy. My wife takes the dogs I grab the food and that bag that Big bag Full of there toys medicine I forgot they had allergy medicine and the two shirts and just a bunch of stuff spoiled dogs get . We get in the car the bag was never even touched not one toy out of the package not one pigs ear out of the wrapper the mess still in the bottle not open the two shirts the two damn shirts still folded. If the place would of just said look your dogs will be safe this is a no thrills place they won't get toys or played with but on the other hand we won't poke sticks in there kennels and be mean to them I'd say ok at least you know what your getting. So that's what you're getting. And jefe and Honcho don't play that game .

All American Pet Resorts Canton

All American Pet Resorts Canton

(29 reviews)

what a great place! friendly and welcoming! we were…read moretraveling and needed pet sitting for one day so we could attend a football game and they were happy to have our two small dogs. Our nervous dog quickly settled down and began wagging her tail! Lots of fun activities for the dogs, regular walks, etc. We will definitely use them again!

Years ago, when they first opened, the Canton location was awsome. However, over the last few…read moreyears, the service has declined (unprofessional, inexperienced, passive aggressiveness). The staff has changed and so has the quality of service. One employee talked about customer after he left (right in front of me) because he reported that his dog had pooped out in the parking lot. She smiled and said to him, "No worries. I'll get it." Then she talked about him after he left. The poop bags are not easily seen, unless you're familiar w/where they are located. He was a new customer and obviously didn't know they were out there. Totally unprofessional! I don't feel that they really watch the dogs and interact with them enough. The dogs are sort of just let out into a large area, w/one person watching from afar. They are quick to tell you that no cameras are available or the cameras are down. We pay more so that our dogs wouldn't have a "boarding/kennel at the vet office" experience. My dogs didn't seem happy at all. This newer younger crew is unskilled, unprofessional, and seem unhappy to be there (giving the business a bad name). I'll be searching for a place that offers what they advertise.

Kim's Suds and Shears - pet_sitting - Updated October 2026

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