Libby is amazing!!! She has a calm approach is experienced…read moreand very knowledgable! You can literally see the difference in how she handles our dog compared to other groomers. He is perfectly groomed everytime and happy! . She takes her time and is very detailed! A true professional, who I would highly recommend!! Sandy Kenyon

From the owner: I have been grooming for over 30 years. I specialize in small and medium-sized dogs. Worked as a…read morevet assistant also many years ago, so can spot problems with your dog.

Ok, so after being a regular at Pet Smart on Brant, we decided to give this one a try…read more Booking: The process is easy, the reason for the stars - Quick call and you're done. Staff: Indifferent. Considering they are working with pets, I would expect an upbeat, happy atmosphere. Instead, there is indifference and meh. We had to wait 30 minutes at the grooming salon as they had taken some unscheduled appointments, the wait wasn't even acknowledged. I was told that my dog would be done by "x" hour and (from experience at other stores) they usually call. So when the time came and went, and they didn't call, I assumed he wasn't done. Fast forward, X + 40 minutes, I get a call that he's all done. No problem, my schedule is a little out of whack but I will be there in 45 minutes to get him. No, that's not an option as they cannot keep a dog for more than 4 hours - well, guess what? I cannot just drop everything and reappear there is 10 minutes. I took my time, couldn't help it. Quality: So I scheduled my husky for a furminator, he was shedding. $90 later, while he was visibly clean, the shedding had multiplied X 2. I have no idea what they did with him there, but I am sure as hell it wasn't the furminator. Will I go back: HELL NO. It's back to Brant for us.

Bad experience with grooming at this location. Never prepay as they seem annoyed when you don't…read moretip. She indicated she could not cut his nails. Spent 20 minutes for $40.00. She was chain-smoking seconds later outside as I just grabbed the dog and went straight to the car. Never had an issue with the PetSmart at Guelph line or my other groomer.

Dawn and her team are simply wonderful. Professional and caring, thorough and responsive.We have a…read morespecial needs dog, otis. He was born deaf and blind. He is a sweet boy, an aussie shepherd. That said, he is different from other dogs and while he is quite friendly and gentle, does not see or hear cues from other dogs. That simply means he needs some additional attention. They give it in spades, and with love. They have indoor and outdoor facilities, and simply are the best!

Maya loves her time a Furry Friends. She has lots of play time and activity during the day. When…read moreI drop her off in the morning (usually around 6am), she becomes very excited as soon as I turn onto Century Drive. I hand her over to Dawn and Maya does not even look back to see where I am. She knows and trusts everyone at Furry Friends. This is impressive because Maya is a very timid dog and generally afraid of people, noises, wind, rain, thunder, garbage bags, the list is endless. The level of trust she has for Dawn and the staff is wonderful. I call Dawn Maya's bonus momma. Brian W

Thank you Stephanie and all your folks for taking such good care of Jeter! You guys always do such…read morean amazing job and I feel good leaving my 'old' guy in good hands! Excellent Grooming! Very nice and pleasant staff! Thanks and see you soon.

They did an amazing job with my less than cooperative very senior cat who had mats! I told them I…read morewasn't concerned with how her lion cut looked, just that her mats were gone, and they did their best to be gentle and loving with her . Stella gives them 3 paws up and one paw down because she was upset about the treachery lol

This groomer was highly recommended to me by a woman I met at the dog park. She was so convincing…read morethat I immediately gave Lina a call. But I was disappointed from beginning to end. First of all, she could not give me a specific appointment time, only a date. I told her that I worked from home and my work was based on booking appointments and I asked her if she could please give me an appointment time, she said she would come "in the afternoon". The day before, she messaged to tell me she would be there at 5:00. I had already booked a client at 5pm thinking that was past "afternoon", but I cancelled it in order to keep the grooming appointment because my dog was overdue for a cut. At 2pm the next day she called me to tell me that she had had 2 cancellations and could come to my house right then. I was free so I agreed. She took my dog and said she'd be finished in an hour. I told her I was going to the bank and the library. Before I got back, she called and I could hear my dog crying very plaintively in the background. She did not explain why he was crying or offer him any soothing words. The crying was quite disturbing as he never cries like that. The groomer didn't want to wait the 5 or 10 minutes it would take me to get home and said she would come and meet me where I was, at the mall down the street from my house. My dog was anxious and had the worst haircut he's ever had. For this she charged me $90. When I reacted surprised she became quite aggressively defensive. Something bad had quite obviously happened to my dog. I checked him for cuts but found nothing, but he was jumpy and skittish with other people, and even with me (which he never is usually). The next day I got out my grooming scissors to clean up all the tufts of hair that she had missed. My dog quivered with fear at the sight of the scissors and the shaking got quite violent as I trimmed him, even though I was speaking softly and warmly with him the whole time and treating him very gently. I will never use this service again and I will be warning all my pet-owning friends about her.

My Anatolian Shepard, nearly impossible to have anyone groom him. He is very protective breed so…read moremost groomers come and leave they cannot handle him. Lina however is a TOTAL PRO. I posted pics of how happy he looks. She calmed him down right away. She was right on time. She is fast but very thorough and careful. She uses natural shampoos and conditioners. She cleaned his ears carefully and also used a special sander to shorten his nails because he was freaking out about the clippers. Nobody, I repeat, nobody has been able to come groom my dog. He is 130 pounds and a very protective breed. How she managed to get him so happy I have no idea. But I know that no one else can groom him. It's not even a choice. Not to mention, she is so nice!!!! THANK YOU LINA without you I would not be able to get him groomed.

COVID19 -Era and Katie was great on the phone & with curb side delivery. Friendly and quick to find…read moremy items for my dog that is celebrating her birthday!

I took my golden doodle here about a year ago and needless to say we never returned. Our golden…read moredoodle who was known for looking like a cute teddy bear was shaved right to the skin. Our dog is brushed three times a day so this was not a case of matting in his fur. He looked dreadful. Since switching to another company that will take time to groom our dog instead of just shaving him down we have been way happier with the results.

Our Mini Cockapoo Honey Belle had a lovely day at the spa today. She had sone tats that built up…read morewhich they skillfully shaved off leaving us with an adorable looking puppy for sure. She feels much more relaxed and comfortable especially with the warm week we are experiencing. Great work guys & gals:-)

Very nice staff here. Five stars for their kindness and they did a great job with my dog.read more

I used your service before and I was happy. The lady in charge was kind to my baby boy!read more

For our pets a home away from home. This is family owned in Southern Oklahoma and absolutely loves…read moreall the animals as their own.

We were out walking my dog on the trails and he got all muddy on a Sunday, we were looking for a…read moregood quick place to bath the dog before he came home on the white carpets & made a mess. But everywhere we phoned needed appointments first! Then I found Dog Gone Clean! The do it yourself dog bath place. It's the perfect and affordable place to bath any size dog. Definitely a place to check out if you're a dog owner/lover

From the owner: We treat you like family while we clean and groom your dog. No muddy back yard, no cold water from…read morethe hose, no muss, no fuss. We offer that personal touch with a dog and people friendly machine that is safe for the environment. And we even clean up the mess! We also offer light grooming, toe nail grinding, and custom made bandanas. We aim to please! Every dog is treated like family. Our prices are reasonable and affordable. Come on in and give us a try.