Order placed April 3, dropped off/shipped April 9, arrival April 17…read more Petmax did not meet advertised their policy, advertised same/next-day shipping, 4-5 day delivery time and the return process was not accessible or accepted. Due to Petmax + courier delays and the product becoming unusable for its intended purpose after discovering health issues with my cat, I contacted Petmax before the delivery was completed. Petmax instructed me to refuse delivery to receive a full refund, but the courier entered my building unauthorized, left the package in a common area without my consent, and removed my ability to refuse it. When I tried to resolve the issue with Petmax, I was required to follow a return process I cannot complete due to my disability, yet I had to disclose it to request basic assistance and proper application of their policy. Despite this, I was offered store credit minus $17 shipping fees or a physically impossible return method. Petmax stated they work with several couriers and those couriers had limitations, which is why I was refused accessible return. Upon research, the information Petmax provided appeared inconsistent with published policies from their courier network and the available courier pickup options, that offer paperless return pickup services. Other customers are allowed returns and full refunds but I am excluded from it because I have a disability that makes certain acts physically not possible for me.

Had such a great experience today at this Petmax! Came in looking for kibble for my poor pup who…read morehas about a million allergies and intolerances. I thought it was going to be a difficult shopping trip but Emma made the experience so amazing! She was so patient as she had to show me so many foods before finding something that works but she never made me feel rushed and her knowledge was incredible. I was totally impressed, she is clearly passionate about what she does. she is a great face for the company and you should totally ask for her next time you stop by!

I can't say enough about our pet groomer Lucy Winkle. I drive 20 mins to Portia Dr just to get…read moreLucy as our groomer for all of our pets. she's so full of life, happy, and excellent at what she does. my dogs feel at ease with her. please do not change Lucy! Maddie & our old guy Poppie adore you. I recommend Lucy to all my family & friends. they've gone to Petsmart to have Lucy as their groomer as well. the Hughes family, and the Irwin's to just mention a couple. shes a keeper! long time customer & a happy one, Laura Welsh

I really love this groomer. Our groomer was great with our Havanese that has two coats. Came home…read morethinned out which has been impossible for me to do, and cut how we liked it. Not all shaved off!

BELIEVE THE REVIEWS Too many DRS too many rotations of vet…read moretechs assistants etc (not really DRS nothing said was scientific) so many opinions nothing held true but GIVE US MORE $$$ at the end my pet died and it was something they never even checked in the 5 days under their care PLEASE STAY AWAY

I took my sick cat in because she was dangerously dehydrated and although the tiny amount of cheap…read moremedicine they sold me for the price of gold was actually working, she still died of dehydration because Dr. Patel forgot to give her any fluids. He admitted this to me on the phone. The dehydration was the one thing that made her condition an emergency and he just forgot to treat it. He forgot and she died because of it and now they won't even send me the itemized bill they keep promising. This place is a scam.

Last summer my Princess stayed with Laura. I did ask Laura to send me emails , I was happy for the…read moreupdates. I would recommend The Scratching Post. I will be booking another stay for my Princess very soon.

We really trust Laura with our cats and home. She's quiet, thoughtful and utterly reliable.read more

My girlfriend and I hired Faith to visit and feed our cat over the Christmas break. She came to…read moremeet us and our kitty the same night that I first got in touch with her and was very accommodating to all our needs and requests. She is communicative, reliable, responsible and professional (and she's a great pet photographer to boot)! Would definitely use her services again.

From the owner: Now Accepting New Clients!…read more Please call, text or email me to schedule your FREE meet & greet today!! All dog sizes and breeds welcome! Do you need a dog walker or someone to drop in on your dog or cat while you're away or working? Kitty Home Visits 1 - 30 minute visit - $15.00 2 - 30 minute visits/per day - $25.00 Doggy Home Visits To provide a potty break, feeding/water, administer medication and general attention! 1 - 30 Minute Visit - $20.00 2 - 30 Minute Visits - $35.00 Dog Walking All breeds welcome - no matter the size. 30 minutes - $20.00 60 minutes - $25.00 +$5.00 for additional dog in the same house. Small Animal Home Visits The duration and cost varies. I will come to your home and care for your small animal pets (guinea pigs, rats, etc) Special Customized Services 30 minutes, 15 minute blocks thereafter - Price Varies. If you don't see what you're looking for, please ask! We can do a meet & greet and see what we can work out.

it was a miracle...my golden, Rudy has so much anxiety just being brushed...it was his first time…read moreat Daisy's and he looked beautiful and all his mats were gone...Malynda did a wonderful job and I will be back for sure and would recommend this spa to anyone..we are all so happy!!!!

Daisy is an award winner groomer with competive rates and excellent customer service. Back to Back…read moreReader's choice award from local media outlets as well. Very happy with this groomer.

Walking pet pals have proven to be a great service especially if you are going to be gone for a…read morevery long day and your fur babies need exercise. I have 2 dogs, 1 of which is very anxious and doesn't like anybody but quickly warmed up to our Walking Pet Pal. Excellence service and communication throughout process and services. Highly recommend.

I've now had few experiences with Walking Pals. Sometimes I get busy and it's nice to have a great…read moreoption, so my dog can still get to experience enriching walks stimulating her mental health. What I believe is essential in having a happy pooch. Bailey is big on people's energy and she came back calm and collective every time! I highly recommend this company to any and everyone.

Took my dog in there one year to get some yearly vaccinations, but was hesitant to get all of them…read morebecause at the time there was some controversy about certain vaccinations being unnecessary and actually causing cancer. I wanted to talk to him about the research I had done. The vet (I think he owns the clinic) walked in, said hello, reached down, and before I even had time to react, he injected my dog with a single dose of all the major vaccinations, some of which I did not want him to have. I just stared at him and told him I didn't give him permission to do that. He got defensive and said if my dog didn't get vaccinated we wouldn't be welcome back at the clinic. If it happened today, I would have walked out, but I was younger then and more easily intimidated, so I actually PAID for the vaccinations (pretty sure he would have had a fit if I had refused). I can't blame him for this, but my dog died of cancer at the age of 7. I'd STAY AWAY from this clinic and the other ones he owns if you love your animals and want someone compassionate who will take the time to listen to your concerns.

My family has been going here for many years. On my most recent visit I was reminded how everyone…read moreis consistently knowledgeable and friendly. Thanks some much for caring,

Desperate situation with big Himalayan kitty, Katrina was so consoling and caring. Thoroughly…read moreexplained the beginning, middle and end for the next steps. Many thanks, bett

Incompetent. Mixed up labels on meds. Demands sedation to…read moreeven see my dog because the vet (esp Dr Paul) is terrified of him and doesn't know how to handle a large dog. Mixing labels for medications can be fatal. Literally ANYWHERE but here is better. 0/10