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Acworth, GA

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PetSmart

2.3 (45 reviews)
Open • 9:00 am - 9:00 pm
Updated a few days ago

Services - PetSmart

Private dog training

Bath and groom only

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Reviews With Photos

John D.

Grooming - what a disaster/disappointment. Groomer told me he was matted but would make him look good. See picture... do you think my biscuit looks good? Enough said .

Voicemail from groomer
Chef Cat T.

DO NOT GO HERE.......!!!!! The grooming salon staff is so unprofessional. I brought my dog in for nail grinding. His appointment was at 11:30am. When I dropped him off it took about 20mins because the groomer wanted my dog's rabies form & other med form from Banfield. Once that was complete Allie said I could leave my dog and that it usually takes 20mins. I told her that I was running to a store next door. The time is now 11:45am. At 12noon Allie begin calling me non stop. Concerned for my dog, I answered. Allie said it had been an hour an she had been calling me over the store intercom. I reminded her that I had left the store. She was extremely rude. It hadn't been an hour at all. I told her that I was on my way back. Two minutes passed and she called me again. In disbelief I answered, Allie asked me "What's your ETA?". I told her that we had just spoken. She said I know but where are you? I arrived to the store extremely frustrated! Once I walked through the door of the grooming salon Allie was standing behind the counter holding my dog. As soon as she saw me she begins telling me off..." It's been hours, your dog is old.... Allie was disrespectful and spoke to me as if I was beneath her. I asked her to STOP & asked for my slip to pay. I told her I would never return and would let everyone know not to give this location any business. I've been a customer with Petsmart and Banfield member for almost 20 years. This is unacceptable.

Bader B.

First time having dogs groomed at pets mart for we are new to Georgia. Was nervous because they seemed short staffed and frazzled. The girls seemed rushed and talked fast and short and asked questions like drill sergeants. The dogs came out looking ok but my Westin was butchered on her neck. They tried to hide it with a bandana scarf. My schnoodle looked good. Will never go back.

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10 years ago

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9 years ago

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11 years ago

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8 years ago

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10 years ago

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Review Highlights - PetSmart

“Love how close this location is to our new home.”

Mentioned in 2 reviews

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PetSmart - pet_training - Updated November 2026

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