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    PetSmart

    2.3 (45 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    John D.

    Grooming - what a disaster/disappointment. Groomer told me he was matted but would make him look good. See picture... do you think my biscuit looks good? Enough said .

    Voicemail from groomer
    Chef Cat T.

    DO NOT GO HERE.......!!!!! The grooming salon staff is so unprofessional. I brought my dog in for nail grinding. His appointment was at 11:30am. When I dropped him off it took about 20mins because the groomer wanted my dog's rabies form & other med form from Banfield. Once that was complete Allie said I could leave my dog and that it usually takes 20mins. I told her that I was running to a store next door. The time is now 11:45am. At 12noon Allie begin calling me non stop. Concerned for my dog, I answered. Allie said it had been an hour an she had been calling me over the store intercom. I reminded her that I had left the store. She was extremely rude. It hadn't been an hour at all. I told her that I was on my way back. Two minutes passed and she called me again. In disbelief I answered, Allie asked me "What's your ETA?". I told her that we had just spoken. She said I know but where are you? I arrived to the store extremely frustrated! Once I walked through the door of the grooming salon Allie was standing behind the counter holding my dog. As soon as she saw me she begins telling me off..." It's been hours, your dog is old.... Allie was disrespectful and spoke to me as if I was beneath her. I asked her to STOP & asked for my slip to pay. I told her I would never return and would let everyone know not to give this location any business. I've been a customer with Petsmart and Banfield member for almost 20 years. This is unacceptable.

    Bader B.

    First time having dogs groomed at pets mart for we are new to Georgia. Was nervous because they seemed short staffed and frazzled. The girls seemed rushed and talked fast and short and asked questions like drill sergeants. The dogs came out looking ok but my Westin was butchered on her neck. They tried to hide it with a bandana scarf. My schnoodle looked good. Will never go back.

    Picking out a treat.

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    6 months ago

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    3 years ago

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    3 months ago

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    1 year ago

    This Pet Smart location is great. The staff are helpful and friendly. It's easy to get a clerk to help you if needed.

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    11 months ago

    Super unprofessional. Don't trust the groomers. I took the painstaking work to bring my cat and they canceled on me at 7 AM!!

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    1 year ago

    Nice staff. Clean store restrooms were it of order toilets clogged. Enough parking store stocked

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    5 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    10 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    6 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    14 years ago

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    7 years ago

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    13 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    8 years ago

    Guy getting my crickets was weird and awkward. He didn't speak much kept glaring at us. Cashier was nice.

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    9 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Love how close this location is to our new home.

    Mentioned in 2 reviews

    Read more highlights

    Furrever Fluffy Grooming & Spaw

    Furrever Fluffy Grooming & Spaw

    (8 reviews)

    This was my dog's best grooming experience!…read more I've been to many groomers before & this one was by far the best. The staff was incredibly communicative, compassionate & knowledgeable. My dog came in with not being groomed for 4 months so you can imagine the hard work needed to make him look great & they worked with my budget while also doing their best to take care of him. Very appreciative of this experience and will be coming back!

    This is a new spot in Kennesaw, they have been open for 3 months, moving from a different location…read more And for a new location, they have done well to build up a good amount of clientele. We picked up a 14-year-old Bishon from Arkansas and he was not in the best shape. His hair had grown very long and he was matted. I called Furrever Fluffly after finding the website and reading about all the certified techs. Kayla the owner picked up. She was so patient and understanding and answered every question I had about the condition he was in. She explained what they could do and who would be able to do it. I was able to get an appointment the next morning and was told I could wait in the lobby or drop him off and they would text and call when he was ready. We got to the appointment and Amy, a groomer and colorist, explained how the appointment would go and the cost, and I left Jeffie there. I received a text with an update on how much longer they would be with him and then received a call and text he was ready. I could not believe that was little Jeffie when they brought him out, he looked amazing, he was so clean and sharp. And I could definitely tell he felt a whole lot better. Sassy is the tech, who took care of Jeffie, she came out with him and explained everything in great detail about caring for his eyes and nails at the age he's at. She explained when to bring him back and what would be done so that we could keep him looking good. Everyone that I talked with was so super friendly and helpful, I cannot believe how great this place is. They really do care and love your babies. They also have a little shop area, where you can purchase products. If you're looking for a groomer, that is absolutely amazing, give this place a try.

    PetSmart - pet_training - Updated May 2026

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