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Petsense

1.0 (1 review)
Closed • 9:00 am - 8:00 pm

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1 year ago

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K-9 Splash & Dash - This is Zurie. The same dog S&D butchered yesterday.

K-9 Splash & Dash

(9 reviews)

Took my teacup Yorkie to Splash n Dash in Bryant this morning. Had a list of things to do…read more 1. Do not cut her so short that the bald spot on her side shows. 2. Cut her face short bc i don't like all the hair. 3. Clip her toe nails. My poor puppy came back with bald spots all over her body and a razor cut or burn on her side. Do you think this is acceptable or worth a refund? They said the cut was there this morning!!!!! Didn't offer a refund and I have been taking her there for 4 years. NEVER AGAIN! Don't know if the groomer was inexperienced or just didn't care.

0/10. I do not recommend this groomer. I feel completely taken advantage of by Kim. When I brought…read moremy dog home a month ago she was still matted. The job felt very rushed, yet she charged me $115. I brought her back a few weeks later, and she told me she would have to shave her mats out. I said I would prefer her to brush out the mats, but I understand if she had to shave the mats out. I picked her up SIX HOURS LATER and she completely shaved my double coated dog from head to tail. Any experienced dog groomer knows that double coated dogs should never be shaved from head to tail as that causes sunburn and prevents them from self cooling. When I spoke to Kim on the phone about how disappointed I was she came home matted the first time then she shaved her double coat head to tail the second time, she told me too bad. Definitely not worth the $115 I paid. Twice.

Petsense - groomer - Updated May 2026

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