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Petsense

3.2 (16 reviews)
Open 9:00 am - 8:00 pm

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The dirty dog wash

If I could give it half star I would pet wash was filthy doesn't look like they ever cleaned it in there go to tell the girl at the counter bout it she did nothing at first besides laugh in my face and then ask me if I already had washed her I am like why wouldn't I. Wash her and proceeded to give me the refund I will never EVER BE BACK here there over priced and there a absolute DUMP i can see why they only have to and half stars on yelp it like like why can't ppl just be a little bit nice o mean it doesn't take much to just be nice and just say oh I'm sorry about your experience and sorry it was so poor instead she just went and laughed in my face it like and she took my number not once but two times I mean she better not try to track me in some sort of weird way but yeah very rude and very unprofessional and should have not played out that way and I believe the girl name was Chelsea and I will be posting the pic that I have took from the dog wash which was too bad cause the guy that had set me up and gave me the towels was really polite and really sweet and came and greeted me as I walked in it sucks I wish I could of got his name it might be on my first receipt but yeah he had curly dirt blond hair and was just really nice and knew how to treat people and knew how to give good customer service i thank him for that it's too bad that he is working in a place like that but yeah I WILL NEVER BE BACK I MEAN NEVER there are other pet washes that I can go to that I know that will actually take pride in making sure that they are clean and all there products in there are very over priced and I would be loudly if I even got her clean I mean the shampoo was so watery

Random short areas that don't blend

Great store, but DON'T use the grooming! We took our Goldendoodle and after 5 1/2hrs she was still working on him and had given him a complete hack job. Not only did she cut him and make him bleed, but nothing about his cut was even. He's itchy and his fur feels like she didn't even wash out the shampoo all the way. I'm not sure what kind of experience this groomer claims, but we will never be back here.

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6 months ago

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6 months ago

Shannon was amazing! Best haircut our Doodle has had! All the staff was friendly, our pup was super happy and looked great! We will be back!

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2 years ago

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3 years ago

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3 years ago

I love this spot. We always come here to get food for our leopard gecko and dog. Everyone is very knowledgeable and helpful.

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3 years ago

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3 years ago

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4 years ago

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5 years ago

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3 years ago

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6 years ago

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7 years ago

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7 years ago

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6 years ago

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6 years ago

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6 years ago

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Review Highlights - Petsense

A lot of goldendoodle owners leave bad reviews because they are entitled pricks, but not me.

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Angie's Pet Spa - Nail cut down to the quick

Angie's Pet Spa

(22 reviews)

Shannon at Angie's Pet Spa is truly exceptional…read more I have three large farm dogs--Great Pyrenees--and one indoor Golden Retriever, and Shannon does the best grooming job I have ever experienced for any animal, anywhere. Handling giant breeds with thick coats, sensitive skin, and very different personalities is no small feat, yet she does it with total confidence, patience, and obvious love. My dogs come back clean, beautifully groomed, calm, and comfortable--not stressed or rushed. Shannon understands dogs at a deeper level, especially working breeds, and it shows in every detail of her work. Their coats are flawless, their skin is healthy, and they are always treated with respect and care. Finding someone I trust with my animals means everything to me, and Shannon has earned that trust completely. If you are looking for someone who treats your pets like family and delivers consistently outstanding results, Angie's Pet Spa--and Shannon in particular--is simply the best. Highly, highly recommend.

I have been taking all three of my dogs here for years to get fully groomed and to get their glands…read moreexpressed. Shannon is their exclusive groomer. She is fantastic! She took the time to work with our dog that everyone else deemed to be aggressive. Teddy is her favorite and we no longer use the muzzle with her. Shannon is great! My dogs love her. She is great at her job and so wonderful with our dogs. We trust her implicitly when they are in her care.

Haute Dogge Grooming Salon - The green poodle is our symbol

Haute Dogge Grooming Salon

(41 reviews)

Haute Dogge Grooming in Franklin is where I have taken my golden doodle for quite a while now. I…read moremake an appointment time in the morning and they call you when your dog is ready. Sometimes they call at 1pm, but usually it is after 3pm. I recently also started sending my long-haired dachshund. I always feel bad about it when they go because when they come home, they run to their bowl and guzzle water. It's a full day ordeal. Well, today, I drop them off a few minutes before the designated "appointment" time, 10 AM. I realized at 12:45 I needed to get them before 2pm but thought that should be doable. So I called asking if they'd be ready by 1:45 (almost FOUR HOURS AFTER I DROPPED THEM!). Attendant said no. They had another dog in front of them for grooming. So they had been there almost 3 hours and had been bathed. I said fine I can't wait until 3 (again, 5 hours there!) so I'll just come get them..."what do I owe for the TWO BATHS". I understand they just aren't done yet. They said $183!!! (I pay $210 for full grooming!) I said surely there's some mistake, there's no way I'm paying $183 for two baths. Attendant said I could speak with the manager when I arrived. (They had no intention of yielding on this.) So because I cannot wait the full *five hours* for them to finish the appointment that I set for 10 AM they are charging me $183 to retrieve my dogs after two baths. Take that for what you will. I find it completely unacceptable. Because I find it best to not walk back in there with how I now feel about them at this point, my husband called back and told them to please finish the grooming job and he will pick them up later. For that the charge is $210. I will never recommend this place to anyone

My wife and I love the way our shih tzus look and smell after being groomed at Haute Dogge here in…read moreSpring Hill. The staff always greets us when we arrive and are very friendly. They always seem to get right any grooming requests we have, especially with our geriatric dog that recently passed. They are also extremely thoughtful, giving us a sympathy card with individual messages from the staff members. They also custom made Christmas ornaments with shih tzus names on them. These folks go above and beyond a professional service. We are so blessed to have such a great pet grooming salon right here in Spring Hill. Thanks Haute Dogge for everything you do for our beloved pets.

Petsense - groomer - Updated May 2026

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