I brought my shih tzu, Hoover, to Precious Paws and he looks GREAT. Great haircut and nails were…read moreTaken care off. The staff were all friendly & displayed a love for pets. Hoover is looking mighty handsome now! He'll be a regular!

Pending actual visit, but phone convo. with one of the owners of the business, was very patient…read morewith all my questions, reasonable pricing and they have mobile visits also! I can't wait to post my review.

Love having a AAHA vet so close to home, and they take military ID!! Plus the prices are great!…read more I have a fear reactive dog and the staff was so patient with her. My other dog loved all the attention the staff gave her. Clean facility, lots of room, ample parking, great availability for appointments, friendly staff, plus white sound and calming pheromones for your dogs.

Dr. Hammond is absolutely wonderful! I can't say enough about every single veterinarian I have…read moreencountered at this place. There is an older vet tech (heavy, gray hair) that is awful. She makes nasty side comments when she has zero clue. Why on earth would you work in the service world around precious animals sometimes in their worst moment and have zero kindness and compassion? And for the veterinarian to have to come in the room after she left to correct what she said? makes me think she left the room running her mouth passing judgement in error. There are a lot of animal hospitals in this area and we have chosen Willowrun but with people like that working there it makes you think twice about it. Do better!

They always have anything and everything I need in stock. They answered all my questions, helped me…read morefind the right parts, etc. Great business to have in this small town.

I have boarded my dogs at the mutt motel several times and have been very happy with the service…read morethey provide! They are very well versed with many different breeds. It can be hard for me to find a boarding facility willing to take on my GSDs yet they gladly accept them every time! I have also used the mutt motel's board and train service that they offer, on two different occasions, and was extremely happy with the results!

Staff is snarky, rude, and unprofessional. Much rather deal with nice people when you book…read moresomething. Save your time and go somewhere more professional. I wouldn't feel comfortable leaving my pet here.

I had a very disappointing experience with this veterinary office. I called to ask a few questions…read moreabout services, and the person on the phone spoke to me in a very rude tone. When I politely tried to ask another question, they simply hung up on me.

I brought my kitten in to Quality Care Animal Hospital, (Phone: (919) 963-3044; Address: 5941 U.S…read more Hwy 301 S, Four Oaks, NC 27524). I was referred by the JoCoPETS Program, (Johnston County Preventing Excess Through Sterilization), which is sponsored by the Johnston County Animal Protection League. I arrived at 8:00 am for my appointment on December 4, 2023. The office professional that greeted me at the reception desk seemed to be friendly and efficient. I had no reason to suspect that she would not meet the duty of care that she owed me, my family, and my kitten. We went over the paperwork together, and the question arose as to whether we wanted our kitten's ear "clipped". This question perplexed me, because my other two cats were spayed and neutered in Wake County. Their ears are notched to indicate that they have been spayed. This was not an option - it was done as a matter of course. I said to the office professional, "Well, we definitely do not want her ear tip to be cut off. If they are going to just make a small notch, that is okay. She stiffened and looked offended. "You don't have to do it at all since she is an indoor cat.", she said. "No, no", I said, thinking that she was upset by the implication that the office would do something so barbaric as to tip a domestic house cat's ear. "We don't mind if it is notched. Just a small notch. It's probably a good thing, so if she gets out and someone finds her they will see the notch and know she's been fixed and is a pet. But again (I said with a chuckle) we don't want her whole ear cut off. Just a little cut." She stared at me, saying nothing and marked "yes" on the form. My twelve-year-old daughter and I took her silence to mean that the office did not tip cats, and she disliked that inference. A line was formed behind me, so I hurried to sign and initial the forms. I left confident that the office professional and I had an understanding, even if my clearly communicating our wishes made her a bit uncomfortable. Again, I had no idea our trust would be breached and that she would not deliver the standard of care that a reasonable person would deliver. At no point did she say or indicate by gesture that notching was a service that Quality Care Animal Hospital refused to provide. It never crossed my mind that Quality Care Animal Hospital would not only tip our kitten's ear but would do so in such a rough fashion that the clip was ragged, making the inflicted injury even more unsightly. It defies logic that a professional would mutilate a domestic house cat in such a fashion. We are heartbroken. We trusted Quality Care Animal Hospital with a spay procedure that resulted in the permanent mutilation of our cat. Their cruelty to a beloved domestic house cat has been astounding.