Horrible place. In a hot summer week I brought my long hair dog there and specifically told the…read morestaff that my dog cannot stay out in the sun. They assured me he will be fine and they would keep them cool. They also said I could call any time to check on him. I called once a day during the week he was there, and every time they picked up the phone they said "let me check on him", and came back and said "he is ok", asked for more details, the answer was still "he is okay". When I picked up my dog at the end of the trip, he looked not himself -- instead of cheerfully greeting me, he seemed slow and not even been able to focus on anything. When we got home, he was lying on the floor started panting. The panting got worse and he coughed very bad throughout the day. I had to take him to the vet the next day, spent $200+ dollars for the vet visit. I had no idea how he was treated during the stay at Pooch Pad but I would never ever take my baby back there!

Always kind and helpful. My pets seemed to be well treated. Unlike some other placed, my dogs were…read morenot reluctant to enter Pooch Pad. After being away for a couple of years, we're looking forward to returning to Pooch Pad for grooming, day care, and boarding!

Top Dog has been out trusted groomer service for 9 years now. They always deliver an exceptional…read moreexperience and scheduling our appointment is easy. We have two pure breed dogs and each are clipped according to the standard for each breed and they take into consideration the seasonal fur lengths. Pricing is reasonable and the mobile at my home service is super convenient. 5 Star Concierge Service all around!

Punctual, was great with my dog and did an excellent groom job. I will definitely use in the future.read more

My dogs always look great after their appointments and I have 4 dogs, different breeds, that get…read moregroomed here. They look great and smell great too after their services. I've been using them for 4 years now and I've enjoyed the results.

Expensive but worth it. They do a great job. My dogs always leave looking 100% better than when…read morethey walked in.

The staff (Particulary Jody) is amazing! Very responsive to inquiries and quite friendly…read more My dogs love attending doggy day care at Bone Voyage. They get excited, their tails wagging, and vocal as we pull into the parking lot. I highly recommend Bone Voyage whether you're seeking a doggy daycare visit or overnight accommodations. Great service all around.

At $35 tops a day for boarding, I feel like it's a pretty good deal. They utterly fail at…read morecommunication though. When setting up boarding, I followed online steps to generate an estimate only to be told by automation that they didn't give estimates. Prepare for things like that to just happen. Good luck getting them to answer the phone. I tried putting my dog in daycare for a couple days so she could feel the place out before her stay and I kept getting brick-walled. They never, within 45 days, had an opening. I was told they were getting such a demand that they have to turn away regulars. When you set up a profile, you fill in important info about this and that. It's mostly easy. I did so, preparing for a getaway about a month and a half later. My puppy Angel wasn't spayed at the time. By the check-in date, she was spayed. I took her to the facility, signed her up, provided a bag of food I bought, and went on my trip. The website says they'll send you pics of your dog in activity. Two days into my vacation, no pics. I called, no answer, so I left a message. I was eventually texted back with them saying I hadn't signed up for it. Okay, my fault. Keep in mind, you have to sign up for this. Then I found out she wasn't playing with the other dogs because they had assumed she wasn't spayed. Again, I had no idea about this, but you have to take it upon yourself to update ALL information in the profile, as the staff operate off that. So...after finally getting someone on the phone, I had the profile updated and Angel was clear to play with other dogs. The pics they sent me were 4 blurry, hastily taken photos of Angel and another dog in the lobby. Nothing of her taking action in the play area or anything. And no photos of her playing the next day. While the woman who contacted me was great and literally went above and beyond in trying to please, the results weren't satisfactory. It's a good place - don't get me wrong. But they tell you almost nothing, the website features seem neglected, the pics weren't good and communication is tough to come by. A.

Deana is an amazing pet groomer! She is very kind and takes very good care of our pets! We took all…read more3 of our dogs to get their nails trimmed and Deana did a fantastic job!

This was our first time at Stage Road today for our cat. He came to us as an older cat and we…read moredidn't have any prior history on him. I was able to make an appointment within a week of calling. We were worried about him losing weight and hair. We arrived 15 minutes early for our appointment and were taken back immediately. The vet tech (I'm forgetting her name) was so incredibly sweet and caring. Frank, our cat, was so comfortable and calm once he was out of his carrier and being loved on by her. Dr. Hackett is absolutely amazing. She was quick to come in after the vet tech and immediately began a routine exam on Frank with soft words and gentle hands, even a few jokes. She unfortunately felt a lump on his belly and called for an X-ray right away, which confirmed our fears. Dr. Hackett had tissues readily available for me once she broke the news. She delivers clear and concise information, with realistic outcomes. I didn't feel at all like I was being pressured into "trying different things" (uselessly throwing money at something we unfortunately can't fix). She was very kind and honest with me about the reality of the situation with Frank and I very much appreciated that. She gave me some solutions to make Frank more comfortable and how to spend the time we have left with him. My husband and I are very grateful, thank you so much Stage Road, you're all very kind and helpful. We will definitely be bringing our dog Charlie here for care as well!

I would rate it 0 stars. We had been working with this vet…read morefor two weeks while our dog's condition declined. They were fully aware of his situation and prognosis. When we made the difficult, medically appropriate decision to proceed with euthanasia, they refused to see him because they were close to closing. This was not a routine scheduling issue--it was a failure to provide continuity of care at a critical moment for a patient they knew well. We were left scrambling to find help elsewhere under already distressing circumstances. Another veterinary provider took us in immediately, treated the situation with professionalism and compassion, and ensured our dog's final moments were handled with dignity. The difference in care was stark. We will not be returning. If you are looking for a practice that will be there when it matters most, this was not our experience.

HIGHLY recommend!!!! We had a fabulous experience. Brooke came over a few weeks before our trip to…read moreget instructions and to learn about our security system. New to the area we were a littler nervous having someone take care of our sweet baby boy and watch over the house. Brooke went above and beyond. She watered my plants, took my packages in, brought the trash up and down for pick up. And did a wonderful job checking over the house and of course our kitty. She even fixed my porch pillows which was so sweet. We will for sure use her again!!! She took pictures of the litter box clean and his bowl and water filled. He is normally a hider but she did get to see him downstairs once LOL. Thanks Brooke and 4 paws!

Dr. Cuppernull was the best! She was very thorough and explained everything to me in a way I…read moreunderstood! Highly recommend!!

THEY KILLED MY $5,000 PUREBRED DOG (PLEASE READ) My purebred…read moreBernese Mountain dog who was 2 years and 2 months went to Clayton Animal Hospital in the care of Caylee Cuppernull on Feb 16th for a NEUTER and GASTROPEXY. They assured me they were routing procedures. That was a Monday, and Friday morning I found him dead. I was in CONSTANT text communication with them, brought Bruno in on Wednesday as his stitches were dark purple and leaking fluid, brought him in on Thursday as he seemed to rapidly decline. I told them to do WHATEVER they needed to NO MATTER THE COST. They assured me my baby would be ok. Caylee kept saying he was "fine" and "just a sensitive boy". He was in their care all day Thursday for fluids and when we picked him up that evening he could barely walk without panting and plopping down every few steps. AGAIN, she said he was "a sensitive boy and just a little inflamed." She ran blood tests and said his white blood cell count was low but that it was normal and that he was AGAIN "SENSITIVE". They wanted me to bring him back in on Friday for more fluids for another full day. After my husband stayed up till around 4:30am, watching him. I woke up at 7:40am and found him dead in his crate with blood and fluid coming out of his belly. I screamed and pleaded for him to wakeup, his belly still warm but his body stiff. I called Clayton Animal Hospital and they just said sorry and sent over 2 vet techs who grabbed him out of the crate to bring to my car to transport to Rollins Animal Disease Diagnostic Laboratory for Necropsy. Necropsy results said he hemorrhaged and had SEVERE inflammation, essentially dying from SEPSIS. He had muscle NECROSIS. aka his muscle tissue was DYING. He was in their care MONDAY, WED, all day THUR and all signs that he was septic were missed. He had stopped EATING and DRINKING since TUESDAY and CAYLEE CUPPERNULL said and I quote "I don't feel like eating when I have the flu either, he is just a sensitive boy". I have talked to other people who have also lost their pets at the hands of this hospital. I am BEGGING you, do not take your animals here for any major surgery, they will KILL your beloved pet. This place is disgusting and unsanitary. FUN FACT: Caylee Cuppernull never even reached out to apologize or show remorse. I NEVER heard from her ever again and all anyone else could say was "so sorry we don't know how this could have happened". I loved this dog with all my heart and soul. He was THE SWEETEST boy ever, so gentle and full of love with his large paws. I just wanted the best for him and I feel like a failure as a dog parent. Bruno trusted me blindly and I put my trust in this hospital just to lose my fur baby who should have had 5+ more years ahead of him.