Walking in we were greeted by an employee even though he has a customer at the register. Since the store is pretty big when you walk in you aren't sure where to start. Once I walked around I figured out that the right side when you walk in is for the dogs and the left side is mainly for cats and other animals. I can honestly say I am rely use to the store I use out of state which has pampered me and my dogs but this one seems nice. Their selection of dog food was decent, but I am use to speciality stores only carrying brands that aren't big box store brands. They have science diet (my dogs can't stand this food) and I was shocked but I guess every store is different. I was pleased to see some of the things such as dog brushes and toys were on clearance because great deals is my thing!! .
When heading to the checkout I notice they have a board to let you know the special of each day. They have a reward program for bags of dog food, well we had started the first time since we purchased acana. Since it was the second time we purchased one before the guy looked up and found our name and guess what....there is nothing on the damn card. Ummm does that make any sense??!!! So he tells us we will only have one bag on their....I was upset because just like he explained we should only have a prior card if we have purchased one. Well duh!!! So this is why they are only getting 4 stars because we didn't get our stuff corrected even though the guy stated what would be the reason we have a card.
Otherwise I would recommend people, just make sure you watch them write one your card before leaving. read more