Our little Roma is content to go and content when she comes home cute and clean as a button!!

Very helpful staff gave me a couple extra bottles of shampoo, a de-shedding blade and showed me the proper way to dry my dogs. I liked the de-shedding blade so much I asked where I could get my own and they helped with that also. Call first though as they're hours are unusual. read more

At first I wasn't sure what to expect as my other grooming experiences in El Paso have been very unsatisfactory. However, when I saw my dog after his wash and hair cut, I was 100% impressed and very very pleased with the service. The ladies are very sweet and know what they are doing when grooming your dog. My dog was super clean and looks incredible. They even gave me tips on how to maintain him based on what they knew after grooming him and his personal needs. Excited to be back in a couple weeks. read more

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Let me start off by saying how impressed I am at the service I received. I'm military. Stationed at Fort bliss. And I have a Great Dane. I went in to wash my dog. The price was 21.65. That got me a bottle of shampoo and 2 towels. Now, if anyone knows a Great Dane, u will know that one bottle isn't enough. I asked the gentleman behind the counter if there was anyway I could get more shampoo, he told me yes. That they start off with one bottle, but that it's unlimited shampoo!!!! I was in awe. That's awesome. So I ended up using 5 bottles. And every time I asked for a refill. I was met with a smile and the guy offered to help me. I'm a man. I don't need no help from another man lol. Anyways. I used the first two towels and thought I would try my luck and ask for one more. Again the gentleman told me that there is no limit on towels either. They just don't bring out 100 towels at once. The owner was a woman who was very knowledgeable on all breeds on dogs and how to groom them. She schooled me in how to feed and care for a Great Dane and I'm the owner!!! Hahahaha it was awesome. The lady was very kind to my dog and even did the nails for free. Let me say that bane loved her to death. The place is nice...there are tubs to the left and a table to the right. The gentleman explained that the table was for people to sit if they got tired. I thought that was nice. There is a tv to the right as well. The owner had on kids movies. There was another couple There with their 4 and 7 year old and they were watching movies while the parents washed the dog. Let me say this. Anyplace that offers that kinda service is phenomenal. The other couple was happy cuz their kids were out of their hair hahahahaha. The cement was painted and it was nice. Very safe. No slipping . And behind the counter was a wall full of pictures of dogs. The owner called it the wall of fame. New customers, existing customers and doggys who have passed are on that wall. That was great. She took a picture of bane and he is now on the wall of fame. I love it. Let me close by saying this. The staff is friendly. They know their stuff when is comes to dogs. They are very helpful and they are pet lovers. The place itself smells clean and the dogs weren't out of control. Most grooming shops are stinky and nosey . All the dogs that were there for grooming were calm and relaxed. Dead giveaway that they are treated well there. I love this place. I most definitely will come back. Trust me when I tell u. Me and my unit will stay with the paw wash . ( they offer military discount). And they support the military read more

I love this place and the people that own it! The family that runs it is very helpful they treated my dog like he was there own. My dog has been mistreated over and over and I originally went there to wash the dog myself and I instantly trusted them with my dog. I will be back to see them soon the way they treat my dog means the world to me! read more

In giving this place a 1 star is too much. Although the lady who runs it is a Sweetheart, her Son is another story. He butchered my Shih Tzu 's hair and tried to tell me it was my own fault because I request a certain haircut and it was impossible to do. Although her body and torso were done decently, her ears were totally butchered, she was only dog there all day and it took him 3 hours to totally F...k up her ears. When told him I wasn't going to accept this, we started getting into a heated arguement, and he said I had attitude. Of course I was going to be upset my dog hair looks like deranged monkey cut her hair. He had the nerve to turn this all around and make it my fault. His mother had to come in and try to do her best to Fix the Mess. NEVER, NEVER NEVER AGAIN WILL I GO TO THIS PLACE. WHAT HAPPENED TO GOOD CUSTOMER SERVICE AND THE CUSTOMER IS ALWAYS RIGHT. I am in the customer service business and I have never been rude or ugly like this huge Momma's Boy was to me.... read more

I can't even give this place one star. They butchered my mini schnauzers. Horrible service, dogs were not ready when promised. Overpriced. Never again read more

My dog is a rescue. They cleaned her up a little more than a year ago. She has been back ever since. They also boarded her for over a week this Summer. I am nothing but pleased. read more