My wife and I take our a little dog Reggie there. The staff does a great job, so here is a shout…read moreout to them.

bad customer service management is very rude and has no care for the well being of the needs for my…read morereptile

We are pleased with all the service at this location. And especially give a shout out tons of crazy…read morefor the grooming on our little dog Reggie.

Hold on tight.....this is a RANT!!!! I went this morning to…read moreget my dog's top layer trimmed down. Told the young man in there what I wanted and he said okay. He then made me an appointment for this afternoon. When you pull up our account....you see my dog's picture so you know what I was working with. I came in and I was told that a young lady (that wasn't in there earlier) was going to do it. She explained to me what would happen if they touched his under coat and I told her that I understood. Then I pointed at the picture they have of shaven coats to let her know where he is and where I wanted him to be and told her I didn't want his under coat touched. She then went into the temperature regulation and I again told her that I understood and that we had done everything else for 4 years and this is the last straw. Took some loose hair from him and showed her what was coming off and she said, "oh my God"..... and I said yes! All over my house and we both laughed. She then went into what could happen again and I said, "wait....i said that I understand....i don't know what is happening here". I looked at the young man in the back and said, "me and you talked, I thought me and you had an understanding". He shook his head yes and I said, "it really seems like you don't want to do it". She said "no!!! I will do whatever you want me to do" and I replied, "now I am nervous because I told you I understood all of what you are saying but you kept going like you don't want to do it. I just need help because this hair is excessive"! She then said, "well.....he is still going to shed.....it will just be smaller hairs". I told her that was the point! I then felt extremely uncomfortable and upset because this was my only day off and now I don't want to put him in the hands of someone that could be like, "I'll show her". I said I will have to go somewhere else. She said okay. Before I walked out of the store, I found a manager and told them what happened. They spoke to the young man and got a story from him and came back to me. The manager says that the young man said that he can do it for me tomorrow and for half off. I told him that this was my only day off and I am now afraid to leave my dog in the hands of someone that could be vindictive and I give them the example of arguing with someone that is dealing with your food. The young man came out during that part and told me that animal health and safety was their main priority and that they would never do anything like that. I told him I really hoped not. He then said that I didn't bring my dog in earlier so he didn't know what my dog looked like (again....we have an account and when you pull it up on the computer, you can see them). I told him that she kept beating a dead horse with the possibilities and I told her that I understood multiple times. It was just too much. I just don't feel comfortable. He said, "well, maybe you should go somewhere else because now WE feel uncomfortable.....". I said, "you have got to be kidding me"! I came in here, explained what I needed.....was told I could get it and then had someone make me feel uncomfortable because they were acting like they didn't want my business and was even offered an appointment the next day for HALF OFF and NOW ALL OF YOU IN GROOMING FEEL UNCOMFORTABLE "?!?!?!?! "And this is why I said I didn't want my dog in here for any of you to do it because after all of that, ya'll NOW feel uncomfortable "?!?!?! I said wow and okay. I'm done. I have never dealt with ANYTHING like this in a long time. I never got loud, smart at the mouth or anything!!!!! This was simply foul and a great example of all of the employees sticking together. The manager didn't even chime in!!!!! If you get into it with one, don't trust your fur babies to the rest!!!! Beyond disappointing and I have 3 dogs and they all have been there multiple times and we spend a ridiculous amount of money there. Never again. They get one star because they got 2 managers and neither one did anything!

Don't be the underdog of other places go directly to Pets barn with the variety of things that you…read morecan get for your pet is amazing. Prices are great. Workers cashiers are wonderful person very knowledgeable on every question that you have I read this please five stars Mimi, my beautiful pet enjoys walking through the isles, and seen everything and walks out with a grin on her face, Mimi's is my 11 year-old reindeer, headed Chihuahua believe it or not once she walks into pets barn, she starts wagging her tail, knowing that she's coming out with some prizes and treats

My poor dog suffered from terrible allergies. His nose was dry and cracked. His eyes were itchy, he…read morewould sneeze a lot and bite on his feet throughout the day. After taking him to the vet, they suggested that I switched his food to see if that would make a difference...they were right. He now has a wet nose like how a dog should. He is much happier and I am sure it had to do with his diet. He also had other older dog issues and I decided to order his dog food from Pet's Barn. I love it because it is not big box and I love to support local businesses. This place has been so great. It's been really easy, ordering the food over the phone. They pull up my orders through my phone number and they mix the food in the store by adding 2 free supplements, one oil and one flavor. Also, I am able to order a no corn food for him and they have a good variety of proteins: Salmon, Rabbit, Goat, Chicken, and Beef. I love to bring my dog with me when we go to pick up and pay for his food. They have lots of varieties of treats and toys and once in a while, he enjoys a pig's ear. I really love the employees too, because the always carry out my bags of dog food to my car. First class service!!

My partner and I just called around 4:08 to ensure the grooming department had the room for a…read morewalk-in nail trim for our small breed dog. They told us there was room, and that they close at 6 pm. this woman also tried to tell us our 3 year vaccine was expired, and when we told her we could bring his up to date record which they do have on file, it became obvious they were trying to keep us from coming in. whoever we spoke to called us back to try and discourage us from bringing our dog after we had already established that we would be coming in. She told us that they don't take appointments or walk-ins past 4:30. If that's the case, change your hours to 4:30 not 6pm! To be called back twice to try and stop us from bringing our dog in for maybe 15 minutes of their time is ridiculou. Do better

Dr. Hopp and Dr. Klein are AMAZING! I have known Dr. Hopp for many years well before he was at…read moreDesert East. You will be hard pressed to find a more compassionate, amazing, and knowledgeable veterinarian and staff.

Horrible Experience -- Pet Owners Beware (This Location Only)…read more I've always loved Pet's Barn and have shopped there for years, but this particular location completely disappointed me. I recently bought a bag of Pet's Barn brand dog biscuits and was shocked to find bugs and unhatched worms inside. My poor dog ended up sick for days, which led to a hefty vet bill. When I went back to the store, they offered to replace the bag with another premade one -- but when I got home, that bag also had bugs in it. I returned later that afternoon to show them, and the staff were extremely rude and dismissive, even after I pointed out that another product on their shelf also had bugs. They offered to let me "hand-pick" biscuits, which I refused because I wanted a sealed and safe package. When I tried to pay the difference for a different product, I overheard the associate confirm with the manager that she could process the return, but she still said she couldn't and just apologized. To make things worse, they didn't even remove the contaminated biscuits from the shelf. Do not buy Pet's Barn brand treats from this location -- multiple bags were infested, and they clearly don't take proper care or responsibility. I still love Pet's Barn overall, but this store needs serious attention and better quality control.

I think this location may be the smallest if all the stores but still well stocked and friendly…read moreemployees

I moved here from Florida and had the most difficult time finding a perfect groomer for my dog. I…read moretried 5 different places and it was a complete fail. After reading great reviews about Barks N Bubbles I decided to give it a try, even though it was far from where I live. Barks N Bubbles became my go to for grooming. The owner does and amazing job. She is so friendly and knowledgeable. I felt like my dog was in good hands with her. I definitely recommend her even if you do have to drive a little bit out of your way.

Our dog was overdue for a cut and nail trim. She went in looking pretty scruffy and came out…read morelooking like a million bucks! Great cut from friendly staff! Go here!

Belle did a wonderful job of grooming my dog! He probably weighs as much as her and she handled him…read moregreat.

It's very inconvenient they close so early. The strip mall they reside in have stores that all stay…read moreopen until 9or 10. I understand during weekdays, but weekends like Friday Saturday or Sunday they should at least stay open until 9-10pm. People work and can't go until after during weekdays but weekends should not close early,I find it redundant to their business and inconvenient for a customer. That's the only negative thing I have to share based on my personal experience with them.