Love that they finally have a storefront. We first encountered them at the Derwood market about 5…read moreyears ago and basically my go to place to grab a few things that I know are good for my pup. Love getting the chicken duck feet and some other exotic things for him. Yes exotic but we know they're good for them. Always awesome customer service (both Anita and her husband) and I think the neighborhood itself appreciate there's a pet store we can rely on nearby!

My husband randomly encountered this store and he went in to see what he could find for our picky…read morecat. The owner was wonderful and gave him a sample of the dry food they make so our cat could try and also recommended some other snacks. Our picky cat loved the sample and ripped the baggie it came in. That's when we decided to go back and buy a whole bag for her! We're hoping to try some of the wet food later as well.

This place is ok. Not that great but not bad. Just OK…read more My fur baby comes here too get his VIP treatment every 2 months. ( he's on a budget ) My pup sons groomer is the tall african american guy. He's super nice. The soaps they use make my dog go on a forever itching spree. Hypo allergenic my booty. His nails are still very long after a trim and his fur is rough asf. Just rough. So rough I get paper cuts from his fur until it grows out. They people are nice and understanding. My dog is very shy and afraid of big dogs. His groomer really does his thing with my fur baby Im always pleased after. Its the minor details that stress us out. I will bring his own soap this time and ask for running nails and not I walk on glass nails.

I am incredibly disappointed with my experience purchasing fish from this Petco…read more I came in excited to buy my very first school of neon tetras after spending weeks cycling and preparing my aquarium. I am very particular about my fish and always take the time to carefully observe the tank before purchasing, making sure there are no dead fish and that all of them appear healthy and active. Unfortunately, the experience was heartbreaking. The employee with blonde hair, glasses, and a full floral sleeve tattoo on her right arm handled the fish in a way that immediately concerned me. The first red flag was that she never asked a single question about my aquarium or whether my tank was properly cycled before selling me the fish. What was even more concerning was the bagging process. She spent an excessive amount of time chasing the fish around the tank with the net. On more than one occasion, I watched fish get caught between the net and the glass while she continued trying to scoop them. It was difficult to watch because the fish appeared to be getting pinned during the process. By the time she finished bagging the fish and handed the bag to me, one of the neon tetras had already died. Based on what I witnessed, she killed at least three tetras, including the one that was bagged to me and not including the school of neon tetras. When I got home and took the bag out, every remaining fish was dead. The entire school of neon tetras I had just purchased had died. Several were lying on their sides and gasping before they passed away. I can't say for certain what caused it, but after witnessing how they were handled, I left feeling that they had been subjected to an unnecessary amount of stress. I immediately called the store to let them know what had happened and drove back. This is where the experience completely split into two very different customer service interactions. Kevin was absolutely phenomenal. He greeted me with kindness, empathy, and genuine concern. He immediately began the refund process, apologized for what had happened, and directed me to aquatics. Kevin treated me like someone whose excitement had just been ruined, not like I was an inconvenience. Employees like him are the reason i'll come back, and he deserves recognition for the professionalism and compassion he showed. Unfortunately, my interaction with Laura was the exact opposite. When I walked up holding the bag containing an entire school of dead fish, she showed no compassion whatsoever. As I reached out to hand her the bag, she didn't even acknowledge it and instead abruptly told me she needed to see my receipt. There was no "I'm sorry," no concern for what had happened, no empathy for the animals, and no attempt to make the situation right emotionally. Her attitude made an already upsetting experience even worse. Losing an entire school of fish is disappointing enough. What made it truly frustrating was the complete lack of compassion from the aquatics employee. These are living animals, and customers who care enough to properly cycle and prepare an aquarium deserve to be treated with respect and empathy when something goes wrong. Kevin turned what could have been an even worse experience into one that at least felt acknowledged. As for the employees in aquatics, I sincerely hope management addresses both customer service and proper fish handling, because no customer should leave excited about their aquarium, have a fish die before they even leave the store, and then arrive home to find their entire school of fish dead.

It's so nice to go into a store and the employees actually know a lot about what they are selling…read more I had problems with a pond pump. After years of buying pumps that lasted less than a year, they provided me with one that worked for 4 years and were then able to †hen provide me with a new part. They have saved me so much money and so many headaches. They also have an incredible variety of critters to put in aquariums and ponds. The owner is very careful about getting fish, etc., that have gone through the proper channels so they are not carrying diseases.

I still love this place, and despite being significantly further from home than other pet stores, I…read morestill find myself making time for it. The fish selections continue to be amazing, and I have awesome interactions with the staff. Most recently, one had a Majora's Mask tattoo so we just HAD to have a full conversation about fish with a side of Zelda. Video game jokes aside, whenever I have a question about the fish, or even if it's not a question and it's just one I know I want, the staff are always upbeat, enthusiastic, and you can tell that this aquarium life is their thing. They give advice and basically hype your selections haha. For anyone in the state of Maryland who is into aquariums, I recommend stopping by this store. It's well worth the visit. You can either park on the back where the store is, or on the front side which has a lot more stores and the parking lot is bigger, but it stays busy and fills up quickly. Pick your challenge!

I heard about this new small snack store next to Bread Corner off Hungerford dr. I stopped by…read moreearlier today to see what types of goodies they sold. They had a small variety of Japanese and chinese snacks and drinks. The most unique item I saw was the spicy boneless chicken feet - it's bagged up like beef jerky. There was some hard candy and some chewy ones. They had some ramen noodles and curry for sale as well. I picked up some Japanese snacks, and some Japanese drinks. The store had a lot of misc goods like face masks, Japanese dog food, Japanese cat food. Some make up. It was like a small mix of misc products. After I paid and was leaving I was intrigued by the Minion they had on display and turned out it was a cookie jar! I may be back for the cookie jar. Small cute Japanese store.

Don't bother. The store was sparce-empty and the woman working there came out and stared at me and…read moremy niece and then as we were saying bye she just gave us a dirty look and went back to the back. I don't think she said one word to us and looked annoyed that we were there. All I saw was some old starbucks mugs for $60 and a couple Japanese snacks. Save yourself the trouble and go to another place.

I, like many individuals in the metro DC area, am full-time working professional with limited free…read moretime. I initially hired The Barking Cat for their pet waste removal services. They are pleasant, efficient, detail oriented and my dogs are always delighted to see the owners or their employees. It wasn't until roughly a year after I'd been using their pet removal services that I discovered that they also own a hidden jewel of a pet store which specializes in "organic and holistic" dog and cat food AND they have free pet food delivery within a 12-mile radius of their store. What's even better? I am able to send a quick email to the store and know that later in the week this reliable business will have carefully delivered my order with no follow-up required on my part.

Bark Pet Store is just the best around here. Not only, they have the best products, but the staff…read moreis really nice, and most of them are knowledgeable. This is almost my home away from home!

I had a great experience thanks to Aki. She was very knowledgeable, patient, and truly helpful. She…read moreguided me in choosing the right food for both my younger dog, Leo, and my senior dog, Coco, and explained everything clearly without rushing. I really appreciated her kindness and expertise--highly recommend asking for Aki!

Although Pets Are Home did not carry the food that I typically purchase for my dog, they do have a…read morenice selection of yummy organic dog treats. Also, it's nice to support local businesses even with small purchases. Since Pets Are Home probably doesn't have the backing of a multi-million dollar corporation, the store is a bit smaller compared to your typically PetSmart and Petco spots. However, Pets Are Home definately has more charm than the two places that I mentioned. Overall, I thought the staff were super friendly and helpful. While I probably will not visit too frequently, I definitely hope to drop by from time to time to load up on some fun treats and speciality doggie biscuits for our pup. One slight inconvenience, which is not the fault of the store, the parking is bit tight in this small shopping center. *The parking situation seems to be a bit of a problem in this area.* So it might be best to visit during off peak hours.

Have been to Davonte 7 or 8 times. He's terrific! Very patient with a dog who's new to getting…read moregroomed and does an excellent job!

Grooming- Everytime I've attempted to patron this place, there's just something that happens…read more Whether it's the lack of customer service, or the off putting disposition of the grooming staff. The fact they haven't cleared that front to allow for a line, so everyone clusters right at the entrance, or when I'm told to wait outside the door but they allow another person to enter and don't redirect them. Went for convenience, and I Gave it a few tries but I wont be returning.

We wanted a bird feeder that could withstand squirrel invasion. Our salesperson was very helpful…read morein selecting both a feeder and seed that attracts birds but is rodent-resistant. It is fun to watch!

Kevin knows everything about our local birds. If you need a feeder or seed, this is the place to…read morego.