Peace of Mind While Away: Thanks Erica!…read more My cat, Kira, can be a bit finicky and fearful, so I was nervous about leaving her for a weekend trip. I found Erica from Wags to Whiskers, through a web search, and was very excited that she serviced the Kentlands. During the meet-and-greet, Erica took the time to get to know Kira and her routine and preferences. For example, Erica asked about Kira's favorite toys, and where she might hide. When I am away, Erica sends daily text updates and pictures, which puts my mind at ease. When I return home, Kira is happy and relaxed. The litter box is clean, and her food, and water fountain are full. Erica's reliable, attentive, and loving care make my trips much more enjoyable because I don't have to worry about the care Kira is receiving. I would definitely recommend her to other pet owners as Eric cares for Kira as if she were her own! And that is hard to find!

Erica has been a WONDERFUL dog walker for my two dogs, Bandit and Harley! I am so sad to be moving…read moreout of the area, because we will be missing her! My dogs can be leash reactive to other dogs while walking, and Erica was able to manage them both perfectly. Her way of being with them made me feel confident that they were safe and well cared for on their walks! Erica clearly is a genuine animal lover, and even sensitive, reactive dogs like mine respond so well to her. If you're looking for a caretaker for your pet(s), I couldn't recommend her enough!

Well, we have some Amazing News "Boujee Bubbles" has a brick and mortar location in Rockville…read more Betty and her partner trade days when they are in the shop or when they operate the Mobile grooming salon. Either way, you can't go wrong with such talented professionals who love your pet, use quality products, and take your suggestions into consideration. We have been going to Betty for 7 years and Hermoine and I love her. If you have a fur baby in your life, I highly recommend Boujee Bubbles Mobile grooming salon or their brick and mortar location. See you in a couple weeks, Betty!

Awesome experience and I love that they give a report through text on how my puppy did during his…read moregrooming. Very patient with my scared pup as it was his first time. Highly recommend!

This is the best place to adopt cats or to volunteer for cats in need. They are always needing a…read morehelping hand and is a wonderful organization that cares for the fur babies in need. You can tell they take pride in taking great care of the fostered kittens and cats there. Because they emphasize excellent care for their fostered cats, the result is a well trained and happy addition to any family. The AWLMC has been helping animals for many years and has successfully homed thousands of kitties throughout Montgomery County with care. Please visit the AWLMC, they are so welcoming and can use all the help they can get, for a great cause!

This animal shelter has the BEST cats! It is a comfortable setting for the cats to relax in. They…read morehave huge cages and big rooms for the cats to stay in until they get adopted. The cats may be scared at first and then the volunteer crew comes in to feed them. Then the next group of volunteers comes in to enrich them and play, and give the cats attention. Before you know it, someone sees the cat at an Open House at the shelter, and the person (s) fall in love with the cat. They apply and turn in their adoption application, and pay the cat fee and adopt the cat! What a happy beginning! Please come to the AWL cat shelter open shelter days. Open every Saturday 12-3pm, 1st Friday of the month 6-8pm, and every Wednesday from 6-8pm. Great experience!

I visited and toured the cat rooms prior to an upcoming stay. The building needs maintenance. Bad…read moreodors--cat urine, feces--start outside the front entrance. Strong animal odors--urine, feces, wet dog--were present in lobby, back rooms and cat rooms. Many dogs were barking loudly. Barking was audible in Kitty City cat room. Cat apartments in Kitty City are large, double level and passably clean. Cats seemed calm.

Dr. H is the best. She loves birds, and as a bird owner I love to see it. We took our tiny…read more6-month-old bird in for her first check-up, and Dr. H was so kind and sweet to our scared little one. She had a feisty little doggo in the exam room next to us, and she had the little canine moved to another room because our bird was terrified of the barking. She assessed our bird, Mango, and gave us such valuable tips and info. Her assistant was lovely as well. We had some follow-up questions about our birdie's care days later, and she responded promptly as soon as we emailed (9 pm, btw). Who is this angel?! We feel so lucky to have found her!

First time checking out Groomaster in Kentlands on Main Street. Ricky, our groomer, was very…read moreattentive and gave us an in depth consult before starting. We could rest easy our pup's in good hands. Nothing felt rushed. Most importantly, it really does feel like they care about the animals. Our 30lb mini golden doodle required some dematting ($15 fee)--took about 3.5 hours. Scheduling was via text/phone call. Hopefully they'll have online scheduling soon too. They're new to the neighborhood and definitely worth checking out! -cage free -compassionate & attentive staff -comparable prices to other local groomers -text and video updates -pup looks and smells great!

This was Kimba's second time with Ricky at Groomster, and I can honestly say we love this place…read more Ricky is incredibly knowledgeable and takes the time to really understand what your pet needs. You can genuinely tell that he and his team love what they do, and that kind of care makes all the difference. Both times I've been there, his tables have been full of happy pups, which says everything about the environment and the level of care they provide. We actually drive all the way from Virginia, which is definitely a commute, but it's 100% worth it. Ricky does an amazing job every time, and I wouldn't trust anyone else with Kimba. Highly recommend to anyone looking for a groomer who truly cares

Dr. Greg Kaiman - this review is for Dr. Kaiman, who performed the spinal surgery on our dog. When…read moreour dog suddenly lost use of his back legs, we were devastated and had a very short period of time (48 hours) to decide what to do, pick a surgeon, etc. I remember consulting Yelp, and I wish a review like this had been available at the time, so I am writing this in the hope it helps someone facing the same decision in the future. Dr. Kaiman was truly wonderful. You can tell he genuinely enjoys his job, and he's great at it. He was very engaged and knowledgeable, and he patiently answered all of our questions. He is clearly highly intelligent, but he is also very personable and could explain things in a relaxed way that we actually understood. He returned some of our follow up calls himself, when he very easily could have had a vet assistant call us back. The surgery turned out excellent. Our dog has now fully recovered. Of course, that isn't always guaranteed, but I would trust Dr. Kaiman with my dog without question.

I have had positive experiences with Veterinary Referral Associates in the past, which makes…read morewriting this review especially disappointing. Unfortunately, our experience there when we said goodbye to our 13-year-old cat, Sparky, was very different. Sparky had been seriously ill and under the care of our regular veterinarian for months. We knew his diagnosis, had tried treatment, and watched his condition continue to worsen. Despite Cerenia, he was still having severe vomiting, and his chemotherapy medication had become extremely stressful for him. On a Sunday morning, we made the heartbreaking decision that it was time to let him go rather than make him suffer until our regular vet reopened. The receptionist was kind and compassionate. Unfortunately, what followed made an already devastating morning much harder. The veterinary technician came in twice to question us about Sparky's history, his treatment, whether we had considered hospitalization, and why we had decided on euthanasia. We explained that he had been under ongoing veterinary care for months and that this was not a sudden or casual decision. At one point we were told, "You can't change your mind. This is permanent." We knew that. We had loved Sparky for 13 years, and we were already heartbroken. The veterinarian then came in and also initially seemed judgmental about our decision. Once we were able to fully explain Sparky's history, how long we had been treating him, how poorly he was doing, and why we felt continued treatment was no longer in his best interest, the veterinarian became much more compassionate and understanding. I appreciated that shift, but by that point I already felt as though we had been repeatedly asked to defend one of the hardest decisions we had ever made. I completely understand that a hospital has a responsibility to ask appropriate questions and confirm informed consent. What I did not expect was to feel as though we had to prove we had done enough for him. I cried through most of the visit, and instead of feeling supported, I left questioning whether we had done the right thing. We waited roughly an hour and a half before the euthanasia process began, and Sparky was taken away from us for most of that time. Knowing that so much of the limited time we had left with him was spent separated from him is especially painful. Once the euthanasia process began, it was handled gently and respectfully. What stayed with me afterward was the guilt. I barely slept that night. The next day I called our regular veterinarian, who had been treating Sparky and knew his history. She reassured me that we had made the appropriate decision and explained that his continued severe vomiting despite medication was a sign that his disease was progressing and that there was very little more that could reasonably have been done. I hope VRA reviews how end-of-life cases are handled. Ask the necessary questions, but also recognize when grieving owners have already spent months trying to help the animal they love and are now making an extraordinarily painful decision. We needed compassion while saying goodbye to Sparky. For much of the visit, we felt judged instead.

My 5 years old shiba has thick double coat and is scared of water/groomer. However, Luis does…read morereally good job with Kantaro every 3 months, for shampoo n dry, de-shedding, cutting nails, and shaving sanitary area. It costs only around $74. Luis is always careful, thoughtful, professional but quick! We can tell he really loves dogs and takes care of dogs as they are his own. His communication is great too; Luis always gave us some comments when we pick our dog up how our dog was doing/what Luis did. The booking system also easy. We truly appreciate 360 Pet Grooming hold business in Gaithersburg. We'd like to support their business as long as we can.

My neighbor recommended 360 Pet Grooming because she uses them for her dog. We were highly…read moreimpressed about the service provided by Master Groomer Luis Trelles for our dog COCO. The facilites are very clean and cozy. Our dog was at easy and behaved very comfortable during check-in. Luis took the time to ask questions about our dog and the service we were asking for, he gave us his professional suggestion and we agreed. The result was AMAZING!! Our dog looked GORGEOUS and was very happy. He even licked his groomer's hand when we picked him up. With Luis Trelles, we have found an excellent groomer and we recommend him 200%. Try 360 Pet Groomer, you will not regret it!

The Bishop is happy and loves is weekly visits to doggie daycare. He gets so excited when we…read morearrives he practically drags me into the bldg. . I never worry about leaving my guy in their care. He is always among friends. The staff are always pleasant and friendly and do an excellent job with all the dogs and dog parents. One of the best decisions I've made as a new puppy parent is to send the Bishop here for socializing and running with the pack.

We'll never take our dog anywhere else. The owner is onsite, hands on, and clearly loves dogs…read more This location takes the time to get to know your dog's temperament to figure out how to work with them and which play group they should be a part of. And the play groups are INCLUDED IN BOARDING FEES and boarding costs are very much in line with what other facilities charge for bare bones boarding with no walks. We have been very happy with all of our boarding experiences here!!

Always have a good experience at PetSmart. I like going to this location because it's close to my…read morehouse and it's very convenient on this day. I decided to go to PetSmart to get my dog some toys, food treats, and also a lifejacket for swimming. T The associates were very friendly. They are very helpful. We're trying to find the correct lifejacket for his size. Thankfully, we were able to find one that fit perfectly. Also, they are very helpful with help me decide on a different type of food for him because now he's allergic to chicken so I want to find a good dog food that was able to nourish. But also something that he would enjoy of course in PetSmart at the ambience is always good. It was very clean very organized and overall was a great time. I'm very glad they were able to help me anywhere very friendly and willing to go over and beyond to make sure I was satisfied

I had a terrible experience with PetSmart Grooming and absolutely do NOT recommend this service…read more I took my dog in for a haircut and I completely understood that, depending on his coat, it might be necessary to shave him. That was never the issue. What I do NOT understand is why I was charged an additional $40 for "dematting" when there is absolutely no evidence that any actual dematting was done. His coat was simply shaved, apparently without any attempt to carefully work through or remove the mats. When I asked about the extra charge in person, the staff could not give me any real explanation beyond basically pointing to the invoice and telling me to pay it. I also contacted customer service by email, and the experience has been just as awful. I still haven't received a proper response, and we're now going into the third week. So I paid extra for a service that I don't believe was actually performed, received no reasonable explanation, and then couldn't even get a response from customer service. I will absolutely NOT be coming back to PetSmart Grooming. I'm taking my dog to Petco from now on. Save yourself the frustration and your money.

Lisa is a fantastic pet sitter! She's very reliable, experienced and loyal. For the past 2 years…read moreshe has cared for our fur babies. Lisa attends to their every need even down to sitting on the floor to ensure they eat I'm certainly going to miss Lisa. I promise you won't go wrong choosing Lisa!

LISA IS THE BEST THERE IS! My dogs love her. She treats them with great care, like they're her very…read moreown. Lisa is punctual, professional, energetic and upbeat. We feel so lucky to have found her. You just couldn't ask for a better dog walker or pet sitter. We've known her for several years and our family recommends Go Doggie Go wholeheartedly. 5 Stars. Look no further!