High prices exam good snd staff friendly. I got glasses jere but o ly…read more Because of the exam

Recently, I had to update my contacts and glasses. When passing by this storefront, I thought it…read moremight be too fancy for me. While it is a lovely store with a wide selection of stylish frames, the people who work there couldn't be nicer and down-to-earth. I was surprised that pricing of the frames are similar to many chain stores. So many styles, but luckily I had a great navigator to help find the perfect frame for me! I'm lucky my insurance covered almost half the cost of my new glasses, so cost was about what I expected. Thank you to Dr. Friehe and team for the wonderful customer service!

I would just like to share i never in all my 49 years of life knew it was so much about the quality…read moreof lenses and frames until i met with Risha at Wisconsin Vision Ill just say I CAN SEE CLEARLY NOW THANKS!!!

I just had the best experience picking out glasses! Risha was very helpful finding a pair of…read moreglasses that were just perfect for me. She was very patient and fun to work with! She made a sometimes tedious decision fun and easy. I told Risha what I look for and with her knowledge of her inventory she was able to pull out several that were perfect! Risha even helped me with the decision and I feel that I got the perfect glasses for me!!

Zach was super friendly, helpful, and knowledgable. Explained everything he was doing with my…read moreglasses (I have quite a few pairs), and why - and was fun to talk to. I heard about him through a friend who also had a great experience, and now Shorewood Opticians has a customer for life!

I can't tell you how wonderful this business is. We have used their services in the past for my Dad…read moreand now for our family. They have bent over backward to help me. I have bone cancer and could not make it in for adjustments to my lenses. My husband brought the glasses in and they made the correction for me over the phone with my direction. No one anywhere else would do this for its customers. This place is top-notch. A+++

Very difficult to get ahold of them. This seems to be the case with all of their offices too…read more One has a full voicemail box and it's impossible to leave a message, the other doesn't have a voicemail setup and the phone line seems always busy. The office is very disorganized and messy. Go somewhere else unless there is a specific reason you need to go here.

They do the best they can. There's only one employee. They couldn't find my order for about 15…read moreminutes, but it was found just a little unorganized

Wonderful selection and impeccable customer service! I am glad I bought my RayBans here and will…read morecertainly be back! Ps. They are very helpful with questions and cleaning/ fitting sunglasses to your face.

I've been shopping at this location for years and have always had exceptional experiences. Sky, has…read morealways been my go-to as she's incredibly knowledgeable and pleasure. Unfortunately, my last two visits there have not been so great. A gentleman by the name of Josh R. who claims to be the store manager has the worst people skills and attitude and should not work in any people-facing capacity. He's extremely unprofessional, cuts people off while they're in the middle of asking questions and does not provide the traditional shopping experience that is usually had at a Sunglass Hut. His behavior and uncouthness has forever changed my mind about shopping at my local SGH and I will never shop there again. Again, the air conditioning hasn't worked in the store for nearly a month. Couple that with Josh Rs behavior the Bayshore Sunglass Hut has now become a tacky unfavorable shopping destination to the neighborhood. Do better

Stopped in for my yearly eye exam and it was a breeze! I booked a few days in advance via phone…read more(where you chat with a robot, but hey it was easy). Following that, I was sent an appointment confirmation via email as well as a quick form to fill out ahead of time. I can't say enough about the friendliness of the entire staff upon arrival. Like exceptionally happy and kind, all of them! I was checked-in a browsed the walls of glasses for a few short minutes before being called back. For the first portion of the exam, a technician performs a few basic tests including color sensitivity, glaucoma (or "air puff" test), and something that measures your vision prescription. From there, the doc calls you into the office for the rest of the exam. He uses a light to checks your pupils responsiveness and the surface of your eyes for signs of dryness/damage. Then comes the well-known part of the eye exam where doc asks you to read a chart filled with numbers and letters, followed by placing a big lens refractor in front of you and asking which lens changes seem to make your view of the chart better/worse. Easy as that! Oh and if you're in for contacts (like me) there's an additional portion of the exam where you put those in and doc checks to make sure they're fitting okay. All in all, it took a whole 10 minutes. Lots of contact options available through Visionworks, including all sorts of colored ones if you're into that. I actually had blue ones for awhile which was fun! Plenty of glasses to choose from too, plus prescription sunglasses. Takes roughly a week to get your order, in which they'll text you when it's all ready for pick up. Exam (without insurance) costs anywhere from $110-$150 depending on what you need. I believe there are add on tests on offer too, like the pupil dilation to deeper exam your retina/behind the eye. Note: there's only street parking available, so sometimes it's a block or two way.

I was an out of towner and had an issue with my glasses. Stopped in late on a Friday and they…read morehelped me right away. Fixed my frame and refused payment. Top notch great staff. Much appreciated!

The manager Sophie was rude, condescending and not helpful. I have been waiting on my contacts for…read morealmost 2 weeks. I was told I would have samples while I was waiting for my purchased contacts and she would not give them to me. When asked when my contacts would arrive she said she didn't know and suggested that I call a toll free number and they told me to call her back. Useless people that don't want to help!! BEWARE!!

Sophia helped me out and was beyond awesome. This store has a good selection of glasses /…read moresunglasses. I will definitely be back in the future.