High prices exam good snd staff friendly. I got glasses jere but o ly…read more Because of the exam

Recently, I had to update my contacts and glasses. When passing by this storefront, I thought it…read moremight be too fancy for me. While it is a lovely store with a wide selection of stylish frames, the people who work there couldn't be nicer and down-to-earth. I was surprised that pricing of the frames are similar to many chain stores. So many styles, but luckily I had a great navigator to help find the perfect frame for me! I'm lucky my insurance covered almost half the cost of my new glasses, so cost was about what I expected. Thank you to Dr. Friehe and team for the wonderful customer service!

Stopped in for my yearly eye exam and it was a breeze! I booked a few days in advance via phone…read more(where you chat with a robot, but hey it was easy). Following that, I was sent an appointment confirmation via email as well as a quick form to fill out ahead of time. I can't say enough about the friendliness of the entire staff upon arrival. Like exceptionally happy and kind, all of them! I was checked-in a browsed the walls of glasses for a few short minutes before being called back. For the first portion of the exam, a technician performs a few basic tests including color sensitivity, glaucoma (or "air puff" test), and something that measures your vision prescription. From there, the doc calls you into the office for the rest of the exam. He uses a light to checks your pupils responsiveness and the surface of your eyes for signs of dryness/damage. Then comes the well-known part of the eye exam where doc asks you to read a chart filled with numbers and letters, followed by placing a big lens refractor in front of you and asking which lens changes seem to make your view of the chart better/worse. Easy as that! Oh and if you're in for contacts (like me) there's an additional portion of the exam where you put those in and doc checks to make sure they're fitting okay. All in all, it took a whole 10 minutes. Lots of contact options available through Visionworks, including all sorts of colored ones if you're into that. I actually had blue ones for awhile which was fun! Plenty of glasses to choose from too, plus prescription sunglasses. Takes roughly a week to get your order, in which they'll text you when it's all ready for pick up. Exam (without insurance) costs anywhere from $110-$150 depending on what you need. I believe there are add on tests on offer too, like the pupil dilation to deeper exam your retina/behind the eye. Note: there's only street parking available, so sometimes it's a block or two way.

I was an out of towner and had an issue with my glasses. Stopped in late on a Friday and they…read morehelped me right away. Fixed my frame and refused payment. Top notch great staff. Much appreciated!

The manager Sophie was rude, condescending and not helpful. I have been waiting on my contacts for…read morealmost 2 weeks. I was told I would have samples while I was waiting for my purchased contacts and she would not give them to me. When asked when my contacts would arrive she said she didn't know and suggested that I call a toll free number and they told me to call her back. Useless people that don't want to help!! BEWARE!!

Sophia helped me out and was beyond awesome. This store has a good selection of glasses /…read moresunglasses. I will definitely be back in the future.

I would just like to share i never in all my 49 years of life knew it was so much about the quality…read moreof lenses and frames until i met with Risha at Wisconsin Vision Ill just say I CAN SEE CLEARLY NOW THANKS!!!

I had a great experience with Wisconsin Vision! Dr. Ringle helped me with me with my vision test…read moreand really listened to what I had to say about previous experiences getting glasses. After my vision screening, Risha helped me understand my insurance and what was covered for frames which was very helpful. Jackalyn helped me with EVERYTHING else. She ran my test for glaucoma, she helped me pick out frames when I couldn't decide, and I got a free pair of sunglasses because of the brand of glasses I bought (what a steal!) and Jacky helped me decide on those too. She also completed my transaction (with help from Patricia) all while still in training! These ladies were awesome! Can't tell you how helpful they all were. Would definitely recommend

Very difficult to get ahold of them. This seems to be the case with all of their offices too…read more One has a full voicemail box and it's impossible to leave a message, the other doesn't have a voicemail setup and the phone line seems always busy. The office is very disorganized and messy. Go somewhere else unless there is a specific reason you need to go here.

They do the best they can. There's only one employee. They couldn't find my order for about 15…read moreminutes, but it was found just a little unorganized

I would never recommend this clinic for regular eye care needs. First, the woman behind the front…read moredesk was complaining about the clinic to someone on the phone out loud so that everyone in the waiting room could hear. Second, the person who took me back (I am not sure what his title was as he did not introduce himself in any way), was completely unfriendly and just walked me through a series of tests without ever explaining anything. Finally, Dr. Suson came in clearly rushed and completely uninformed as to why I was there. I have a previously diagnosed eye condition that had recently flared up. When I tried to ask him about it, he dismissed my inquiry stating that you lose the ability to see close as you age (I am 35 years old). I tried to clarify that this was not related to aging, but rather to my other condition. He condescendingly dismissed me again and then proceeded through the eye exam. I was lucky enough to be under the care of the Eye Institute when I first had my issue and was referred to a specialist. This guy would have sent me home saying I was just getting old. I have rarely left a medical clinic feeling more poorly treated.