This was one of the worst Pilot's I've been to. The staff was unprofessional. The bathrooms haven't…read morebeen updated like the other locations and the water in the showers was lukewarm. I actually witnessed a staff member "clean" the private bathrooms and I didn't see her scrub anything. The bathroom smelled just as bad as when the other customer left it (yikes), to which she complained about the smell and did nothing to remedy it. The overall location was congested with long lines and slow staff. Benefit: Their washers and dryers took credit card as well as coins. Super convenient so you don't have to pull out money from the atm. Food: There's a McDonald's inside; however, the staff seemed stressed out with an attitude. They really seemed like they hated their jobs. Also!!! There's a Culver's right next door which has friendly staff and great food.

I am extremely disappointed with the way customers were treated at this Pilot location. Two female…read moreemployees were loudly laughing and carrying on while customers were waiting for assistance. When we asked if someone could help us, one of the employees responded, "You're gonna have to wait your turn, pal," and then walked away toward the back. This was not simply a matter of having to wait. The problem was the employee's disrespectful tone, lack of professionalism, and complete disregard for the customers standing there needing assistance. There is absolutely nothing wrong with asking customers to wait when employees are busy, but there is a professional and respectful way to communicate that. Management needs to seriously look into the behavior and customer-service standards at this location. Customers are the reason the business is operating, and they should not be made to feel ignored, disrespected, or like they are bothering employees by asking for help. I hope management takes this complaint seriously and addresses the behavior appropriately. The employees representing Pilot should understand that their attitude and behavior directly affect the company's reputation.

Read the previous comments and I must say it's bullshit. I drive trucks and come here all the time…read moreand the staff is always pleasant. If anything they be minding their own business lol. The food always hot and it's always clean inside. It's a well trusted place for me as a truck driver.

They are not working. Moping, self loathing losers wasting…read moretime. They talk shit, they're slow to the point you are not paying for a service. You are paying to watch them take up space. Old white guy, useless and wastes time. The black chicks are equally useless and waste time. Just fire them. Your employees just sit and steal time, talk shit to people. And hassle them over not understanding what the fuck setting something down and walking away means (yes they hand you your stuff and turn away and expect you to check yourself out, at the register. Not self check out.) will not waste money there. Fire all three of those losers.

As we were on our way to U of I we start hearing (what nobody wants to hear on a road trip) a…read moredisturbing sound of something clinging from underneath the car. We stopped at a gas station, yelped auto repair, and found this gem that saved our trip. We get there, they check out the vehicle in no time, fix it (for a great price) and we are back on our way in less than 15 minutes. They were all very knowledgeable, friendly and honest. I wish we had them closer to Chicago! We highly recommend it.

We have been going to KVB Motorsports for our family vehicle service and repairs for nearly 17…read moreyears. The owner is very experienced, knowledgeable and skilled and he is involved in each service. They are fair, cost effective and straightforward, providing information, advice and options along the way. The owner is the type who tells you what's needed, what may be needed in the near future, and even when its potentially time to let the vehicle go because repairs are going to get costly. They respect the customers' interests. A trustworthy and skilled mechanic is a gem. That's why we keep going back.

It's a shame my previous review(s) has been deleted. It…read moreexplained in detail why my vehicles get serviced at A1 Precision Auto Werks. I've trusted our 1998 Ford Ranger, 2005 Toyota Camry, 1985 Mustang GT and 1967 Chevy Nova to Matt O'connell and have recommended his shop to others. Our 2014 Toyota Rav4 will also be taken to A1 if the need arises. You can talk to the owner and he doesn't roll his eyes at you. He listens to what you have to say then gives you his thoughts without being condescending. If something comes up during the repair Matt takes the time to call, fill you in and makes sure you understand what needs to be done.

Matt, is honest and professional. He takes the time and gives the effort and go the extra mile to…read moredeliver great service at the lowest price he can. It would have been easiest and more profitable for him if he would have just given the car a quick once over and do what many would have considered the most obvious and replaced the A/C compressor with it's large price tag. He took the time to determine that at a previous service, two O rings were installed that were the wrong thickness. I really trust Matt and recommend A-1 to everybody who needs their auto serviced or repaired. D. Lewis Monee, IL

Avoid Munster Marathon like the Bubonic Plague!…read more Munster Marathon has changed hands and does NOT know how to run a business properly. Came to buy $20 of gas here today... I have been coming here for years as I my family lives in Munster. I walk in, as the attendant who is counting money and didn't seem to want to be bothered with my request. I said I'd like $20 of gas. Rudely points to a little sign on the side of the register asking you to know what pump you're at. I said I didn't know. So I looked out the door, I said I am across from pump 9 so that must be pump 10 he said... I go out there to pump and no gas! Run back inside and the airhead working there says Ok go back out there. Again, NO gas! I go in a third time and he says somebody stole my gas. Who steals $20 of gas in Munster, Indiana on a Sunday morning? Somebody just pumped $21.30 worth of gas. How does that amount match the $20 I gave him? In walks a female customer who has absolutely nothing to do with the incident points to the sign that says know your pump number. I have a few choice words for her too! Like mind your own business! I told him I was across from pump 9. He works there, not me! I'm responsible for this attendant's mistakes. I threaten to call police, he rudely says I call them for you! I wait and tables are turned to make the customer look like the thief and troublemaker. This gas station has changed hands and is run like a sh*t hole. No responsibility on their part. Police arrive and I have an incident report and the owners number. I guess you're not allowed to get irate if you fork over 20 bucks to a business and do not get your gas!~ NO RESPONSIBILITY ON THEIR PART! It's not about the 20 bucks it's about the principle. Poor way to run a business and ALL of us should be aware and it would be wise NOT to patronize this establishment if they do not know how to treat customers! DO NOT PAY WITH CASH HERE! ... OTHERWISE YOU MAY GET CHEATED OUT OF YOUR MONEY WITHOUT RECOURSE!

I took two vehicles here recently for oil changes. They used to have an oil change bay next to the…read morewaiting area and you could watch the techs service your vehicle through a window. They now use the old car wash bay, which is a stand alone building and is across the lot. When it's cold outside, they close the doors and you can't see your vehicle. I'm not a fan of that. Also, they don't use floor mat protectors. So I ended up with a big, greasy boot print on my light colored mat. I should have complained. But I was in a hurry. On the positive side, the employees were all pleasant and cordial. But I'm not sure I'll go back, mainly due to the fully enclosed oil change bay.

Came to this gas station on Christmas to grab some munchies. It's a pretty casual gas station…read more Prices are pretty fair, not too sketchy like it seems.

Great people, great service, clean store and big selection. Been a staple of Richton Park for many…read moreyears now and has a large community backing and repeat community customers.

If you're looking for top-notch auto service with competitive rates and most of all, honest folks…read moreto do business with, look no further. I brought my son's Subaru in for diagnostics and brake job. Fast, friendly service and got the car back in a couple days. Just a great shop to do business with. I think it goes without saying....HIGHLY RECOMMEND!!!

This is truly a family business. They've done work for me a couple of times now and it's always…read morebeen good. Recommended!

I was stranded with a blown tire eastbound on I-80 tonight in basically minus temperatures. I had…read morecalled at least 3 local towing companies who all gave me the same response, can't send anyone out tonight. With a toddler and wife in the car, i was beginning to worry how we would get through this. Jordan came out of nowhere and helped me put in the spare. Not only that, he refused payment because he also has a little one and knows that it can be a difficult situation with a small child! His kindness was not forgotten on me, and this is why I would recommend JCI Emergency Roadside Assistance to anyone who gets in a jam!

Excellent service. After heavy rain storms my husband got a rented 18 ft truck stuck in mud in…read morefriend's backyard. We called another company, waited several hours. Never showed up. We called to follow up. Dispatch said to wait an hour and call back. We called JCI instead! They came when they said they would, in 30 mins! They even called before the arrived. They worked tirelessly. They had to call for a bigger truck. It also came right away. Finally my husband's truck was free. Wish we had called JCI 1st!