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    Petnerds

    5.0 (2 reviews)
    Closed 7:30 am - 7:00 pm

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    Services - Petnerds

    Dog walking

    Pet sitting

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    10 years ago

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    9 years ago

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    Kimberly's Pampered Pets

    Kimberly's Pampered Pets

    (55 reviews)

    My toy poodle Isadora and I received a warm welcome the minute we stepped foot in the door. Donna…read morefilled me in as to what was included in the price of the grooming which was very reasonable. I dropped off a mass of black curls and left with a regal princess. Not only was I totally satisfied but Isa was happy.

    We brought our two Maine Coon cats in for grooming yesterday and felt compelled to share our…read moreexperience so others can make an informed decision, especially cat owners. For context, we typically only bring our cats in about once a year when their winter coats begin to shed. Because of this, it's especially important that the grooming is done thoroughly and by someone experienced. We had previously been loyal clients of Kim, who consistently handled our cats with efficiency and care. Grooming is very stressful for them, so finding someone capable and experienced was extremely important to us. With Kim, we could always count on a full, thorough service: bathing, drying, shaving where needed, knot removal, nail trimming, ear cleaning, and sanitary care. That level of care is why we were willing to travel and pay a premium. When we arrived this time, we were surprised to learn the business was under new ownership. We decided to give it a chance. We dropped our cats off at 9:00 AM as the first appointment of the day and were told the process would take approximately 3 hours, which we were completely fine with. Around 11:20 AM, we received a brief call asking if one of our cats should be shaved. We were told they would use their judgment, and that was the only communication we received. By 1:00 PM (now 4 hours later), we returned to check in. What we found was extremely concerning: * One cat had reportedly urinated out of stress and, according to staff, nothing beyond a basic cage bath had been done. * We were also told at that point by Donna that she was uncomfortable handling him and that he would need to be sedated for grooming in the future. This was alarming to hear, as this has never been an issue in the past, he was always successfully groomed by Kim without sedation. * The other cat was still in the process of drying after only being bathed. * Neither cat had received any of the grooming services we came in for (no haircut, no knot removal, no nail trimming, no ear cleaning, etc.). * One of our cats was left drying in a cage next to a continuously barking dog, despite other quieter, more isolated spaces being available. * Both cats were visibly terrified. There had been no proactive communication to inform us of any issues, delays, or inability to complete the grooming. After over four hours, essentially no meaningful grooming had been performed. While Donna was polite, it was clear that she was uncomfortable explaining the situation. Only after we arrived did they begin attempting to brush one of our cats, which raised concerns about whether anything would have been addressed had we not shown up when we did. We ultimately left with two cats who were still matted, unkempt, and significantly more distressed than when we dropped them off. Our main concern is not just that the grooming wasn't completed; it's the lack of communication and the apparent inability to handle cats in a setting that claims to offer those services. Based on this experience, the facility does not appear properly equipped or experienced in feline grooming. We were offered complimentary future services, but unfortunately, this experience has completely eroded our trust. No incentive would make us feel comfortable returning. If you are a cat owner, especially with breeds that require specialized grooming, I would strongly recommend asking detailed questions about experience and process before booking here.

    Precious Moments Pet Care Services

    Precious Moments Pet Care Services

    (10 reviews)

    What a wonder 4 years! Unfortunately I am moving out of the service range for Precious Moments and…read moreI am heart broken. Laurie and Bob have been walking my pup Lazer for 4 years and words cannot explain how amazing it has been. Lazer and Bob have developed such a beautiful bond. I occasionally check in on the cameras and always see them playing or Bob sitting on the floor letting Laz cover him in kisses. Over the years I've continued to receive comments from neighbors about how great both Bob and Laurie are with Laz as well. I cannot recommend Laurie and her team enough! The care and communication are unmatched. I am so grateful to have worked with them for so many years and am heartbroken that our working relationship is ending. They have brought me so much peace in knowing Lazer is walked, given fresh water, and kept company while I work. That peace of mind is invaluable and for that I am forever grateful. Thank you Laurie, Dave and Bob! Lazer and I will miss you

    Recently hired Laurie and her team for our two very good boys. They are older dogs and need…read morepatience and simple walks to be happy, and I can tell when I come home that the dogs are indeed happy! They look forward to their afternoon daily walks while my wife and I are at work. I really like the notes on the walk that a walker will leave, it goes a long way to making me feel like the dogs are truly cared for. Laurie was even able to have a walker - Steve - who speaks Russian, for our russian-speaking dog! How cool is that! The price is right, the service is excellent.

    Petnerds - dogwalkers - Updated May 2026

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