They did an excellent job! The young man that came was very polite, great about explaining things…read more He was respectful of me and my house and made sure that my problem was solved, not just doing a temporary fix.

Showered upstairs; caused downstairs toilet overflow. I called Sgt. Smith's based on their rave…read morereviews. Didn't know whether they'd come up to Portland area -- they will! Called on Sunday evening, spoke with a nice woman and asked for a callback in the morning (we stopped the flood.) Plumber (Ian) called us within 10 minutes and came out the next day. We had tree roots blocking the pipe to the street. He cleared it and came back next day with equipment that disintegrated the rest of the roots. Micah (owner) came out also as Ian was fairly new to using this particular machinery. They are both so professional, explained everything ahead of time, answered our questions, cleaned up when they were done and left us very happy! Highly recommend!!

Found water puddling in my yard, and am SO grateful to have found this company. I had Garrett come…read moreout to do a sewer repair and he was super helpful in making sure I understood what he was doing, and why he recommended the repair that he did. He was even able to come the same day, which was incredible! I'm so happy to have a go-to plumber if I ever have an issue again thanks so much!!!

Beware of the lack of pricing transparency!! We specifically asked about the cost of disconnecting…read morea sink before scheduling and were told they couldn't provide an estimate over the phone. The only fee mentioned was a $99 assessment fee that would be waived if we approved the work. We were charged $300 (!!!) for disconnecting a sink that took a total of 15 minutes. We were later told "whoops we forgot to mention it" and "it's their minimum fee." If there's a $300 minimum charge for a stupid simple job customers should be told upfront. You can decide if you want to do business with a company like this

We had a leak inside the wall in an upstairs bathroom. They had the skill and experience to track…read morethe leak down quickly and fix it. Highly recommend them

Josh and Jeremy took advantage of us and tried to rip us off with unnecessary labor and excessive…read moreuse of materials. We had to have everything they did redone by another company to fix the mess. When we first discovered what they had done and called them on it, their response was, "Well, technically its not wrong". Yeah, I guess you could run plumbing from our home, down to the next neighborhood and back to our house and "technically" its "connected" and therefore "not wrong", but seriously?? Unacceptable and not trustworthy in the least! Be wary of contractors like these guys who will send you a huge bill with fabricated hours as they count on you not knowing what they've done.

Extremely rude and disrespectful. Would not recommend to anyone. lacks professionalism and was…read morecursing on the phone when asked for help with a service call. DO NOT USE Follow up- I called Jeff twice only and the other number was his cell number (how would I have that if he did not do work with me before), I wasn't sure if it was the same person which is why there was a second call. He was also very rude about that and was being condescending. Ironically our entire conversation and receipt of payment for our last job was still there so him saying he doesn't know me or never did work is a lie as there is the proof below.

So long story short the well line from our old farm house to the well that's about 300 feet away…read moreand very old finally went. American Mechanical & Plumbing was recommended by someone on a local community Facebook page so I contacted him by phone. He was very easy to talk to and he confirmed my suspicions about the old well line being no good. He recommended trying to lay a temporary poly line above ground but given the distance and grade it just wouldn't work but it wasn't from lack of trying. Jeff and his partner tried for a few hours with no luck and then only charged us for the fittings. Fast forward a week and we had another great guy doing all the excavation and he and Jeff linked up and came up with a plan to get water back on. Excavation guy did his thing and then this morning (July 12th) he showed up and had everything connected and water flowing in two hours. He came up with the idea to ditch our old shallow well jet pump and put a pump in the well with a 20 gallon pressure tank in our basement. What an upgrade. We really can't recommend him enough. I'll be passing his name along to anyone who needs a great plumber. Thanks Jeff and crew @ American Mechanical & Plumbing!! The Waters Family

I'm changing my review because John and his son did eventually reach out and do the repairs under…read morewarranty. They were very contrite. They got the repairs done, efficiently and completely once they reached out. I've not had any further problems so far. I'm hoping that this unit will continue to work without any problems through the summer. This winter has been very cold and so I've relied more on my boiler than the heat pump. It appears John's son is taking over the business he was very pleasant to work with.

John and his team replaced a very old furnace with a new Viessmann Combi. His bid came in lower…read morethan the two other companies I interviewed (significantly) and yet he used high quality materials (copper) and his work was absolutely meticulous. He also did some other small plumbing jobs at the house for no extra cost. The Viessmann went in only a week ago so I can't speak to reliability, but he was good to work with. I hesitated, a lot, (primarily because it's such an expensive and critical endeavor and I wanted to be SUPER sure of every aspect) but he patiently worked with my concerns and gave me all the detail I needed. Fast, competent and communicative. His two workers were also very pleasant to be around. I handled the removal of the old furnace and oil tank directly through the Dump Guys so I was left with a clean, orderly basement with gleaming copper pipes and a functioning furnace.

My toilet was clogged and he responded immediately and came the next morning. He took care of the…read moreissue and showed me where the issue was stemming from and gave me advice on what to do. I found out the pipe going out to the main sewer connection has a dip and then hit the next door neighbors so that is something my association will have to repair. He was very nice and explained everything he was doing, even as we watched the water flow with his camera. He is very professional, worked non-stop without a break for hours and cleaned up my bathroom when he left. I also received documentation and a video of the repair. I highly recommend him and will keep his contact information on my list of repair services. A+

We had an unfortunate accident with clothes going down the toilet which caused a blockage! I…read morecalled first thing in morning and they gave me a time between 12 and 2 pm! The serviceman was at our house at 10! We were delighted! He fixed the problem and we were good to go (literally)! As first time customer got a 10% discount! Thanks so must for great customer service!!!

Jeff is a good guy and a great professional plumber…read more Knowledgeable,thorough and neat. As the old Maine expression goes, "finestkind " none finer !

I got hold of this company on a Wednesday late afternoon and my problem was solved by Friday…read moremorning. Reliable. Quick to respond and very efficient. I have already booked them to come back and fix my bathroom faucet. Highly recommend.

I have had Rudi the plumber do a few jobs at my home. They seemed fair and knowledgable but I put…read morea new bathroom in about 4 years ago Rudi the Plumber installed the Kerdi drain under the tile. Recently the drain started to leak I called 5 times with no call backs. I even told them they were the ones to install the drain. I had a different plumber come by today and he confirmed that the drain is leaking due to a poor connection of the PVC to the drain. I am not happy that even though I was already a customer that they did not have the courtesy to call back and make a visit

Plumber was efficient, effective, and polite. We had a drain issue three years ago, which he…read morerectified. When I called recently about another drain issue, I was told that they were not servicing house drains anymore.