Petfinder company is terrible. I told them I wanted this dog, but they didn't care at all. Not helpful at all. A waste of time. They did not give me this dog at all. Terrible service. Terrible way to do business. I will never use this company again. I gave them a zero stars rating. I do not recommend it. read more

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The December 2025 revamp of the website is awful. It is less user friendly and harder to navigate, as well as less inclusive of available animals. Please go back to your old format! read more

You see a dog you would like to adopt, fill out all the online forms, then nobody gets back to you. Brilliant!

I wish I could but the human interaction via email only, is horrible. Rude. Unhelpful and discouraging. I hope the animals on this site are on others. Customer/adopter service 0 stars. read more

I am looking for a dog and was recommended to Petfinder by a local pet store and I've had a horrible experience. NONE of the rescue organizations have responded to emails and/or applications. The applications are long, intrusive, and judgmental. Why do they need to know where I work or where my husband works? Regardless, I refuse to use them--in my opinion, they are just as bad as puppy-mill breeders. read more

Petfinder does not care about helping pets find homes nor small rescues. Petfinder makes it difficult to impossible to list a foster animal. They make the process so difficult that they frustrate small rescues that are overwhelmed and just trying to help home rescues. We applied and sent every document they required. They take days to respond and then tell you something else you have to do for the process. We gave them our application for adoption which meets all of their requirements and they sent us an email saying our spay neuter policy wasn't good enough. When we replied in frustration and quoted our policy and asked them why they take so long to reply and make the process so difficult, this was their response: "We have determined that your group is not eligible for Petfinder membership at this time. Our Terms of Service state that eligibility for membership is determined at the sole discretion of Petfinder." We expected this response because we finally looked up their reviews which were mostly very bad, because it was such a horrible process for us. read more

They need to really check their rescue people. We wanted to adopt from Barbie Ferro in NJ and East Texas. She brought us 2 very skinny puppies with worms and wouldn't let us bring them to the vet. Then took them from us over a month later under false pretence. At that point, we had already dewormed them and they both were an awesome weight. They weren't the amasiated puppies we had gotten in the beginning. We also had them trained to go outside, walk on a leash and sit & stay. She is discussing and shouldn't be rescuing any animals. She admitted to my husband and I that she usually forgot to feed them or only fed them once a day. Discussing! read more

Petfinder - Pets Near Me

I like the idea of the website, so I gave them two stars. It provides a centralize list of animals up for adoption. Instead of me having to check on Google for an animal rescue center for each city in a 50 mile radius. I am just not too sure about some of the animal rescue centers that are listed on Petfinder however. I had a couple of places that wouldn't even take the time to email back an answer to a question I had about one of their dogs. I have filled out applications and submitted the $20 to $25 application fee. Then I never heard back from them. After the application process, one place told me that many of their dogs they had listed have been in kennels for a long time and they were not well trained or use to human contact. Since my wife and I are over 55, one place wanted us to have an pre-approved back-up dog owner. read more

I find it finders a great place I was able to adopt my cat Tucker who brought joy to our family he was already neutered and microchipped. I find them very organized they were able to provide a small orientation on his care needs and before I took him home. read more

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After filling out the applications, submitted so many inquiries on pets and sent so many emails, I still receive no response. I have found matches on the website, send inquiries to try to adopt the dog(s) and never hear back from ANYONE! Petfinder is nothing but Scam. It's just a waste of time thinking anyone will reply to your inquiries. It is extremely frustrating. It's probably best to just go to a local shelter read more

I used petfinder for getting listing of adoptable puppies. And their database is super useful and current. As for actual application for adoption, I contacted rescue shelters directly and didn't rely on their services. I was happy with tons of listing they have. This Is a useful site if you want all adoptable animal listing under one banner. read more

I used KittyKaretakers on Petfinder and they recommended me an animal hoarder. Petfinder doesn't check organization registries (https://agriculture.ny.gov/animals/shelter-and-rescue-registration) before adopting from agencies like this. I'm not sure how they do their background check as they claim but it's clearly not as thorough as they claim. KittyKaretakers is not registered with the IRS as a charity, non-profit, or tax-exempt organization, has not appeared on the IRS Business Master File for months, and had their tax-exempt status revoked for failure of filing proper tax forms for 3 consecutive years already. THEY'RE STILL ACTIVE ON PETFINDER. I reached out to them two years ago and they were called "Kitty Karetakers" and now they've removed the space: "KittyKaretakers". I'm not sure if that changes their history or track record but it's all-around shady and Petfinder is just as guilty in giving them a platform. Please go to official rescues/organizations for adopting a pet. Even if it takes longer, at least you know the animal and you are in good hands. Please don't support illegitimate animal organizations or the sites that enable their illegal business. read more

Have emailed this place numerous times restarting a 2 animals I had found that I was interested in. I have not received a single word back from anyone and it's been over a few months. It's like they don't want to adopt the animals out to have better lives at all. They don't give a flying fuck honestly. You'd have better luck going to an actual shelter. Stay away from this waste of time. read more

You find a pet that you want. You fill out their application and submit it. They email you to tell you that they have forwarded your application to the party that has the pet. But they don't. After a week I contacted the party to find out they never received the application or any information from Petfinder. I then went to Petfinder.com and advised them of the problem, that they tell you that they forward your application without actually doing it. I got a nonsensical reply. I tried to explain again what the problem was and got an cheerful but idiotic reply. Man, Petfinder sucks! read more

The worst experience ever in regraded to trying to adopt. Absolutely a waste of time and effort. The most rude and unprofessional people. If you need a dose of abuse I would suggest going on their website and try and adopt one of the listed animals available for adoption. read more

If I could list it as less than 1 star I would. I want to adopt a dog and give it a forever home, so I went to Petfinder to find a dog that needs a home. Found one and filled out an application and sent it to Adopt-a-doggie through Petfinder. I was contacted by someone who works with Adopt-a-doggie in California. Petfinder is listing many animals from the organization Adopt-a-doggie and they are based in Taiwan. All their dogs come from Taiwan and in my case I would have to meet the dog at San Francisco International Airport. WTH?? We have too many dogs in California/United States that need homes, why bring dogs from a foreign country instead of promoting them. I will never use Petfinder again, there are other organizations/rescue groups that offer the same service but are providing dogs from California/United State. read more

I have applied with an application for three of four dogs on Petfinder in the last couple months. No one has ever called or emailed with any kind of response. Yet the dogs are still on Petfinder. How do these pets ever get adopted if no one calls or responds back??? read more

Petfinder don't care about dogs.They are in for the $$$$. The Sellers are are not check. Some sellers go to local animal shelters, Adopt the dogs for under $100 & put it on sale on Petfinders for $300 to $500. They are price gouging. We got a puppy from Petfinders Seller, Brought it home not even 24 hours, the puppy ended up in emergency with Parovirus Call seller, she didn't believe us.Seller came & met us at the Vet, she finally ended up paying me back my $$$$ but we had to pay for the Vet. Worst, the Vet told her,if she take the puppy now,it may die during its journey because the puppy was very sick. The Seller didn't care. We call that abuse of animal!!! Very Bad experience with Petfinder Sellers Never again read more

Spoke with someone named LJ, very rude and unprofessional! Asked me if I had done research on potty training and I said no, but that my husband had experience because all of his child hood and adult life he owned dogs. I repeated that to her plenty of times, told her we had 2 daughters one is 14months, she said she didn't think we could handle it. Who are you? This is why people buy dogs on Craigslist etc. don't tell me what I can and can't handle! read more

These people are super coordinated and up front about everything. I'm looking for a new kitty or maybe two kitties to fill the Siamese sized hole in my cold Grinch heart and found them on Craigslist. They're not a shelter and they're a group of volunteers trying to save the animals from being euthanized. I'm down with that. There's pictures and bios of all the animals and the website is so organized! I'm in techno geeky love here. If you forget which little furry ball of love you just recently looked at 'cause there are so many you're going to click on anyhow, they show you on the bottom of the screen. They narrow down breeds, ages, sizes, restrictions. Oh my goodness, it's like I'm ordering a car, but instead a 2 ton piece of steel, I'm looking for a cuddly buddy to wake up to and come between me and the boyfriend. Ha ha! They all come spayed/neutered (thank you Bob Barker), with shots, vet visit included and a strict screening process for applicants. That's what I'm talking about people! No small grubby hands pulling tails and getting jam in their fur. Think about the animals too. read more

I loved using this site to search for adoptable pets, but Gunter's Animal Rescue Legacy partnered with them was the one and only negative encounter I had. As an educator, I strongly believe in not being met with "it was made clear" responses when simply inquiring about something that might benefit their adoptable pets. read more

If you are looking to waste your time...by all means, go through Petfinder! They are the worst! I wasted my time filling out an application for a pet and never heard back from them. Pathetic! read more

Petfinder is extremely critical and harsh to those needing to adopt out their pet. Shame on them for making pet owners feel guilty!! Life circumstances sometimes make it difficult to keep a pet and and an already difficult decision is made worse by visiting this site!! read more

Petfinder is useless, I wouldn't even try if I were you. I have been trying over a month to get in contact with someone. I have been sending in inquiry's and sending personal emails. No one has responded to anything. I was thinking it was covid but I continue to watch the dogs I am interested in keep getting adopted. Absolutely useless website. read more

They are the reason more people don't adopt, clearly they don't want people to. After spending a long time searching, filling out applications, and emailing foster owners, I finally got a chance to meet some of the litters of puppies. I would drive for up to 3 hours to see them hoping to take one home, just to be told I have to fill out more applications. Never got a call or email like they promised me. I made sure I met every one of their ridiculous criteria and still nothing. I know they want the dogs to go to good homes, I grew up with dogs all my life. They use terrible "rescues" that make it impossible. No wonder so many people go to breeders read more

Found a dog I was interested in and left my info. Waited and waited for reply and never received one. I did however get email spam for dog food. read more

Unfortunately, ALL the one star reviews you'll read here are absolutely "spot ON"! It's sort of like taking all the information you provided in your adoption request and throwing it into a black hole: No response, no follow-up, not even a thank you for your inquiry(!?) Nothing! My advice is don't waste your time with this so-called "rescue" organization; I don't think they could rescue themselves from a bad dream! read more

I think this site is wonderful. It's the match.com for animal lovers. It is basically a resource for all the smaller rescue groups to post their available pets for adoption. Before you go looking in the paper for an expensive breed, I suggest you have a peek at this site. Not only do they have lovely mutts they have a lot of purebreeds. I found my last puppy here who was rescued from Hurricane Rita by a group called Grateful Dog. My husband has since banned me from the site because we are not get any more pets. Really...I'm not. read more

Would be a great site if there weren't so many so called "Rescue Groups" charging $100's to adopt. One dog was listed for $475. Seriously? Would love if there were guidelines for these groups. For all we know, especially breed specific ones could be a puppy mill. This will make some people mad but this is my opinion. read more

We went online in Campbell Ca to find a new dog We had to put our 2 15yr old dogs down at Christmas I filled out a application online Thursday & again on Friday Finally we got a list of questions back to anwser plus we Had to send pictures of our house and yard. it's Monday Afternoon and Still not a word !! Awful Customer Service Dogs at pound are $120. Dogs from this place $300 and up FYI What I have Found that the pounds are full of Pit Bulls And Chicaucau's all the nicer dogs seem to be at Rescues!! I also think Petfinders are owned by Nestles pet division And other big Corps Same with Adopt a Dog 2-23-16 I got a e-mail rom Nestle stating we are Sorry for my experience but we're not responsible For Petfinders and they own them--- I am going to call Channel 5 & 7 to investigate them Also if you look up Westies on there site there is a dog Called Dillon he was adopted 2-4-16 but the leave him Up on there website I suspect there lots of dogs on the site That have been adopted Try pet & pals rescue. In Lathrop Ca good people We Adopted a Bishion mix who lost a leg He's a year old and will be a good fit for us! read more

Found a dog i wanted to adoot that pet finder said was a trained hunting dog. contacted the company about said dog company said dog was scared of gunfire and was not a gun dog. read more

Pet Finder is actually a really great service, and I love it because it lists all the Shelters in your area, but I would beware that I think some unscrupulous breeders are using this site to make $$ from their home puppy mills. I had a friend who got her "rescued" dog from someone she found on Petfinder, (turned out to be pregnant and sick!!) But she still kept her after an enormous amount of money. Anyway--- stick with reputable Pet Shelters and you'll be fine. read more

no oversight... no one to call. Fell in love with a Scottie and only got one response and hart2heart rescue would not even acknowledge my e-mails. BUT they wanted to charge $450 for a rescue. What a crime. Imagine having your dog put down and then having this bogus nonsense when you see one that would be so special for your other dog left without its mentor.shame on petfinder.... no contact numbers, for them or for the rescue people. DONE...... don't fall for them read more

I found my furry little child on petfinder as well - and look how cute she is! Better than match.com for finding a cute bitch to cuddle with. (Is that offensive? That's the literal meaning...female dog....hmmmm) read more

I love the mission of Petfinder - connecting people with pets. It's a great idea, but the site falls short. Often complicating, rather than easing the search. Without petfinder, I think more shelters would have their own sites, and the ones that still do are usually a joy to navigate compared to petfinder. Petfinder gives the appearance of letting the user sort on all fronts, but excludes key filters to promote pets at rescue groups. Previous reviewers have taken issue with rescue groups, and with good reason. These groups typically charge many times what shelters charge and appear to cherry-pick desired breeds. But petfinder provides no means for users to simply and easily exclude search results from rescues (or shelters, for that matter). I can search by breed, sex, and age, but not by the type of organization? And yes, yes, I know I can look up shelters near me, then look at their pet lists. One by one. And once I'm in their pet lists I can't filter - there's no way to say, of the 78 pets at this shelter I'm only interested in the dogs. Not the cats. Not the rabbits. Not the birds. The site is clearly able to sort by animal species, breed, and so on, yet mysteriously unable to do so once you're on the pet list for a specific group? This site would get full stars if they'd allow people to search by organization type - is it a rescue or a shelter, or even by keyword - does rescue appear in the organization name? What about humane or SPCA? And once on a group's adoptable pet list, by all that's fluffy, users should still be able to filter by animal species, sex, and age. read more

Have used Petfinder for years to locate many perfect rescues between Richmond Hill and west of Stratford for my cat-oriented home in Ontario. I am extremely close to my rescues, spend most of my retired hours with them, and treat them as well as family. Unfortunately for me, PETFINDER SERVICES IS REDUNDANT due to the fact that the rescue organizations they showcase refuse to adopt outside their own local area - no how dedicated a cat-mom you are. I understand that this is due to wanting the cats to receive follow-up care/neutering at their own designated vet, but to deny adoption to someone who can provide a solid history of medical care is restrictive to me and insensitive to the "adoptees" who should have the chance to belong to a true "family". I am very discouraged to have my months of Petfinder search thwarted repeatedly. PETFINDER IS OUTDATED NOW. For years I have adopted only rescues, but this fall I am going to contact breeders to find my next family member. Sorry to all the homeless cats I will never take in, but rescue policy has refused to put you into my hands. read more

My husband wanted a puppy and a lab-mix, I wanted a dog from a shelter. Through them we were able to find Gillian who fit all our needs and was conviently located a few cities away in Berkeley. read more

Excellent resource for finding a rescue dog or cat! Please adopt.

Did a search on Petfinder.com for a pet within a 25mi radius of my zip code. Found a match, filled out the invasive 5 page application, endured the home inspection only to find out the pet was being fostered 100 miles away in another state. When I question the rescue owner, she became defensive and abusive. I emailed Petfinder.com 3 times and never received a response. Currently waiting on a response from corporate@ Nestle-Purina who owns this "non-profit." I feel I was misled & urge others not to use this service, but to adopt locally. read more

Petfinder is the worst organization I have ever had to deal with. I run a Non-profit animal shelter, and I began my restristration process in July of 2017. It is DECEMBER 2017 and I still cannot get Petfinder to complete my account. They refuse to respond to my multiple emails. They will not call me. They are the absolute worst company I've ever needed to deal with. I will not recommend them to any other fellow dog rescuers, shelters, sanctuaries or any other animal organizations and I firmly will not recommend them to any adopters. As I write this, I still have NO SOLUTION to my issue, which was simply signing up my Dog shelter. SIMPLY that. read more