These guys have always been friendly and helpful when needed and like their monthly pricing as very reasonable. Recommend them.

This was a really bad car wash. I don't know what happened other than the line stopped a couple of times while my car was inside the wash. They don't dry cars with rags so I pulled into the parking lot of the farmers market got out and my car was covered with hundreds of white spots. It did not get rinsed at all. This was for a 26 dollar wash. I took me almost an almost an hour to rub them off with towels. My car had only been on the road after it was cleared of the snow though there was water the clings to side of a car, sort of a gray look when you drive after snow even though it had only been a lite snow. It was my mistake not to go back and speak with the manager. I think they should have a staff member at the exit to see if cars are washed and rinsed. read more

This is not a good car wash. They try to up sell on a more expense watch. The wash was very rough on the car. The whole rear of the car was still dirty like it was never touched. car was cover in water spots due to not dryer properly. When I got home notice damage to my new cars bumper cause by the mechanism. read more

The automated wash performs poorly and is rough on your car. Car never gets washed completely and is covered in water stains due to ineffective dryer fans. Ripped a wiper blade off, I asked for a refund and they not only declined but where borderline abusive. read more

every single one reading this'god bless me you everyhuman on this earth top customer service don't judge before you try I love that place a lot best place ever for cleaning your car and don't forget got a membership for'bob' they deserve it a lot is a cheap read more

If you're noticing that I'm reviewing more car washes than I usually do, you're right. In the Age of Corona, there are far fewer entertaining and safe activities, and I admit, going through a car wash is kinda like dinner and a show for me, at least right now. So..Pete's. I decided to take the Patriarch's van through this car wash more or less on a whim, it was on my way home from picking up some medications, and so I figured what the heck. The van is covered in pollen, it could use a wash. Pulling in is a bit odd, the lot is triangular in shape, as it' borders Conestoga and Lancaster Ave (Route 30). It's manageable, though. They have the automated wash, then the DIY vacuuming, and like in other establishments, they have blocked off every other vacuum bay to promote social distancing. I appreciate that. I pull up to the automated machine. It was very easy to select the "Premium" $17 wash, use my card, no problems. Headed into the wash itself with one employee, masked, doing the point left/point right, stop directions that guided my car onto the tracks. I have to say the show wasn't nearly as colorful as others, yeah there were some flashing lights. The wash seemed shorter in length too, although we went through the suds, scrubs, rinse, shine and blow dry cycle. Probably the most disappointing though was that the van just didn't seem very, well, clean, from all of it. There was no pollen any longer, however there wasn't really a shine or gleam to the car, such that someone would say "Wow, you got the car washed". I can't say I would go out of my way to go here again, and I'm not overly likely to stop when it is on my way. It was just...ok. read more

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Other low ratings are correct this car wash sucks and ONLY exists due to its location of convenience, period. Did a wash today Monday, October 16th 2023. I have a Tacoma and the entire back of my truck wasn't even touched, I asked for a refund, some acne faced 20ty ish smart azz gave me excuses and then pointed to a sign saying the wash doesn't guarantee a clean car. Scum bag city the second someone starts pointing out small print notices to release them from fulfilling their contract. Spa car wash down the road is far superior and I am kicking myself for giving in to time constraints and giving up loyalty to spa car wash. I'll be refuting this charge with my credit card company and contacting the better business bureau. Kid manager said a "Drew" owns Pete's car wash, funny. I asked for "Drew's" contact info and kid manager declined to give me email, phone number or even last name of "Drew" Avoid at all costs folks, show them with your wallet treating customers like this and offering bad service is not acceptable. read more

Never upgrade to the $20 wash. It gets just as clean as the $10 wash. The free vacuum is ok. But dog hair is hard to pull out without a super sucker. In other words Pete's set up is really just removing surface dirt. There was still bird shit on the car. All in all this joint is pretty expensive for what it is read more

This place charged me every month or over a year after I went one time, it took me forever to catch it cause it was such a small charge. Do not trust them. read more

As a monthly membership customer for years was told I couldn't use the restroom. Now just seeing all the bad reviews. I'll be canceling. Customers are not public people, we are your CUSTOMERS. read more

Good value and the people are very friendly and helpful...the area to vacuum you're car is clean and it's a quick and easy place to get your car. Convenient location. I use them again! read more

When you arrive, you will be beset by young guys who will try to upsell you re the type of wash you buy.

Avoid this car wash if you have a vehicle with a darker paint job especially black. You'll get millions of swirl mark damage on your paint. Customer service is deplorable and good luck canceling your membership. They will not return phone calls. read more

If I could give Pete's Express Car Wash a Zero Star I would. I went to get my car washed on a Saturday in October and came out of the car wash with over $10K worth of damage to my car. They have strung me along for over 2 months and I still have no resolution. The owner/manager will not return calls, let alone apologize for the damage done to my car and cut me a check so I can get my car fixed. The car wash malfunctioned, the car behind me hit me, I hit the pickup truck in front of me, and now am stuck with over $10K in damages to fix my car. Unless you want to risk damaging your car, I would NOT recommend going to Pete's Express Car Wash in Strafford, PA. read more

This has become the worst car wash in the Delaware Valley. People are rude and your car doesn't get washed for $17 Just got my car detailed two weeks ago and bought the $17 wash (the best wash) some brake dust was on the wheels. After the wash, the brake dust was not even half cleaned off. I mention this to one of the gentleman working there and he said there's nothing they can do. Even though I bought the top wash that's supposed to clean your wheels it doesn't clean your wheels. A total waste of money This car wash has been going downhill since they fired everyone last year just to go almost totally automated with a few idiots answering questions. I'll never go back. Try the car wash at the gas station in Wayne or the car wash in Berwyn much better wash with a positive interaction read more

I subscribed to the monthly unlimited car wash program last year and when the tag didn't work multiple timesI was told by the attendant that American Express does not do reoccuring charges, I NEVER WENT BACK. The truth is American Express does allow reoccuring charges and Pete's has charged me for the last year $25.49 monthly and even after 5 calls to them they (of cource no response) continue to charge me. I finally made a claim to my credit card company and disputed the charges. read more

Got the second tier wash, wax, dry. The end result was the same as if I didn't go through the car wash. Still had visible dirt on the sides and on the front of the car, squished bugs, and the windshield looked no cleaner. Will definitely not return. read more

If I want just an exterior wash there are plenty of more convenient places for me to go. But, when I want the whole ball of wax, this is the place for me. I've been coming here for many years and for me it's several miles off of my normal travels. However, it's worth it. The price list starts with an exterior only wash for $10. I get the top of the list. The super duper top-of-the-line wash with Rain-X. It is both exterior and interior and It costs me $27. When these folks are done my car is pristine inside and out. In addition to a clean car these folks have a very nice facility. It's easy to watch your car as it moves through the process and the store is clean and well stocked. You get what you pay for and for a little more the results and the experience here are top notch. read more

Used them for months. Great location, good pricing, but the wash scratches the paint and the car overall very badly. Best to avoid them completely and to look elsewhere. read more

Terrible customer service. Buyer beware. Feel misled re cost/prices. Was unaware charges would be recurring monthly.

As a car enthusiast and one who takes pride in taking care of things i work very hard for, i can personally tell you this car wash is BS that takes major shortcuts. They run your car through the wash tunnel practically dry and barely spray your car with shampoo. The tunnel is equipped with mitt spinners and curtains that look like they're made of plastic. My car was literally sprayed with water and had dirt dragged across the paint. I highly suggest not running your car here unless it's a 1995 Ford Bronco. read more

It seems that good dedicated car wash and detail operations are becoming scarce; we live in a world of cheap gas-station blasters and $100 high-end "detailers". I realize there are environmental concerns, but for heavens sake, every now and then everyone needs to drive a shiny car without losing a shirt! Main Line Autowash is the answer to the search for a mainstream quality car wash. You pull-up and get out of the car, where a salesman coaches you through the options, and your carpets and interiors are quickly but thoroughly cleaned. You go inside where you can watch your car being cleaned while browsing the very well-stocked automotive accessories store, along with plenty of cards (birthdays, holidays). By the time you pay and go outside, the car is being dried. Throughout the experience, the staff are friendly, well-dressed, and efficent. I have been there 5-6 times and only once did I think the job was less than perfect (heavy dirt didn't fully disappear from front bumper and side bottoms). Prices are a little higher than the gas station operations (here packages run $15-30), but they all include interior cleaning (vacumn and windows). Exterior wash only is available for $10. Rain-X is included in some packages, and I have witnessed it's efficacy on our car. read more

Pete's Express Auto Wash - Main Line Autowash (Exterior) - Car Wash Near Me - Strafford, Pennsylvania

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Beware of douche... 1. Pays for cheaper wash. 2. Lingers by the turnstiles with pretext of cleaning trash. 3. Lets you pass him, after paying for costlier wash. 4. Immediately gets in the line behind you and gets the costlier wash, which you have paid for. The wash bay is automated, it does not have a way to identify wash types except the order in which cars come through. read more

Pete's Express Auto Wash - Beware of this douche... - Car Wash Near Me - Strafford, Pennsylvania

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Defective machinery, owners are refusing to compensate for damages. On 5/28/16, I was entering this car wash when my front drivers'-side tire rapidly lost pressure. It occurred just as I was pulling onto the track that pulls the car along the automatic car wash. I pulled out and called a tow truck. The manager on site, William, instigated a shouting match with my tow truck driver and threatened to call the police after my tow truck driver recommended that he compensate me for the cost of the tire. This was distressing to me, and extremely unprofessional of William given the circumstances. After the tire was replaced and the damage was inspected, it was clear that the tire was punctured by the equipment. It was a new tire(less than 1 year, 8,000 miles) with no structural faults("bubbles") and lots of tread remaining. The hole had resulted from a pinch between two pieces of exposed vertical steel rail on the right/inside of the track. For comparison, I went to another car wash and observed that their rails have friendly round plastic guides to prevent the tire from riding up on the rail or getting pinched. There was no such guide on the rails at Pete's Main Line Autowash. With this information in hand, I went back to the car wash to ask for reimbursement for the tire and labor to replace it. The total cost was $161. After 4 phone calls over the last month, leaving messages each time, and a certified letter containing receipts and photographs, I have had no correspondence from Manager Drew Altringer, Owner Peter Altringer, or any of the staff at this establishment. I am now preparing to take the parent company MRA, Inc. to court for what could have been resolved with a simple check for $161. Avoid this car wash. In the event that you suffer any damage, which is not uncommon at any car wash, you will surely not get any compensation unless you sue. This is no way to run a business. read more

I only picked one star as there is no way to post zero stars. Sexual predators get zero stars in my book Here's the story, my wife got her car washed and one of the guys had some "unwanted personal contact". Ok, wife freaks out, drives back and lodges a complaint. Call back when the boss is around is the manager response. I follow up personally by driving on site THREE TIMES asking ANYONE to address my wife's complaint with ZERO response from Pete or the manager. It is obvious their hope is that this will "go away" And it will, I will go away to another car wash. But if you like having yourself put in uncomfortable situations with no resolution from the manager and owner, by all means get your vehicle washed at this place. Just be ready to take a shower afterwards... . read more

I bought the max option wash for $30 a month. This car wash is taking big shortcuts. Firstly your car goes in partially dry as the sprays don't cover the entire vehicle with nearly enough water. Then a small amount of soap is used. The spinners and curtain brushes look very old and cheap - dirty too. But there's no way to stop your vehicle from going through. After getting through the wash my truck was loaded with new scratches. EVEN ON THE TAIL GATE! I file a report and the manager calls me and says nothing will be covered. I don't care what you do with a truck, there is very little chance of getting horizontal scratches on the tailgate. My tailgate was full of them afterwards. I asked the manager on duty if the spinners came around back, and he acknowledged that they do. So I wonder how they got there. Must be those dirty brushes. The higher manager that called and said nothing would be covered didn't give two shits about anything nor cared to give an explanation. Even calling their main line always goes unanswered where you are expected to leave a message for them not to call you back. Unless you have an old junker, do not take your car through this wash. read more

Maybe it is something about living on the Main Line. Paying a high price for a "premium" service that is in reality mediocre at best. When I pay $25-40 to get my car washed I expect a great job; windows, carpets, dash, instrument panel and seats included. But when I go to Main Line Autowash I consistently leave wondering why I bothered to go. Sure it looks nice and the cars waiting to be washed are a mix of premium brands such as Rover, BMW, Lexus, Mercedes, Audi, and the more than occasional Ferrari, Bentley, Maserati. But in the end you end up with a fair to poor wash! Of course it's the Main Line so we happily pay that bit extra for a crap job! read more

I tried this out due to the recent positive reviews. STAY AWAY! I have a brand new car (2015) that had no paint damage. I went through their car wash and upon exit inspection (wanted to make sure everything was clean/dry), I noticed some scratches. While there is a sign saying that they are responsible for scratches that occur, they denied all responsibility in my case. MY CAR IS BRAND NEW WITH NO DAMAGE! They stated that if it was from their brushes, it would be down the length of the car. I showed them that it was down the length of my car and they still said that it couldn't be caused by their car wash and denied responsibility. It took multiple phone calls to even get a manager on the phone and they would never return my call. I am very disappointed in the customer care I received. I took it to a body shop that i trust and they informed me that it is about 250-300 worth of damage. read more

i've used this car wash a few times before and it was always bad. i stopped in there today to give them one final chance. before i went to get it washed, i told the guys working there that it had been the worst car wash in the area and i was only there because i needed to get my car inspected nearby. the car was pretty dirty this time so i paid for the upgraded wash which was close to $14...total ripoff. the car came out absolutely terrible! It's as if they don't use any soap in there. the headlights were filthy and so was the front hood of the car. If you were to open your window and throw money out, it is basically the same experience as using this terrible car wash. i think people are catching on because when it first opened, it was pretty busy and now there's hardly anybody giving them any business. I hope they close for good for robbing people. DO NOT GO THERE if you want a clean car. read more

Disappointed with new wash system they have here. They have no one drying cars and finishing up anymore when your car comes out. The cars are left wet and still dirty at the back. The only thing good about this place is the free vacuums read more

Few cars can come through this car wash undamaged. My vehicle has been scratched, gouged, and dinged, all while leaving the car littles more than hosed down. Your vehicle leaves the facility wet, and it is frequently necessary to exit your car and readjust the side view mirrors, which have been dislocated. The unlimited wash program should be renamed the "unlimited damage" program. read more

I loved this place when it first opened, vacuums were maintained regularly and the car wash cleaned your entire car. It's been a couple years since it's been open, and every time I grab a hose to clean my car it's either clogged or the head pulls right off. I used it recently and there was grease and grime around every single vacuum spot that stuck to the bottom of my shoes and got all over my carpet and stained it. I mentioned it to supposedly the manager and he could have cared less. He said something about washing off the spots (but I could tell he just said that to try and please me until I left). Then, I decided to get a car wash. As the wash ended and the blowers were drying my car and it was time for me to drive out, my entire car still had water all over it. The blowers suck!!! Also the wheel cleaner just does the bare minimum, rims were still dirty once I got home. Going to be looking elsewhere now. read more

I got my car detailed here for $60. It was spotless and beautiful inside and out, It looked like I spent $150+ from the beautiful job they did. I love my car and I am very particular with who I trust it with. They not only made her beautiful they also parked her out of the way, so she wouldn't get hit by the crazy Wayne drivers, and they called me to pick her up right when it was done. I would recommend them to anyone and everyone that needs their car detailed. Top notch service, top notch detailing and a great price. Blown away! read more

Lots of little scratches on my hood. Car still dirty. I purchased the higher cost package but no difference.

This is a great place to get you car clean in just a few minutes. They had changed their business to drive thru and free vacuums making this very convenient and modem. I really like the changes and I am very happy with the way my car comes out. If I don't have time for vaccum I can always come back later anytime I want and multiple times. Is would like if they offer membership deals as some of the other car wash in other states. I recommend this place to anyone. read more

Car wash levels all wash the same. All it does is pushes the dirt to a different spot on your car. Save your money and go down the street to the washer in Berwyn. read more

Very bad customer service. They do not take ownership of problems that they cause and damage to the cars from going through their wash. Very rude, would never recommend this business. read more

Terrible - Go someplace else. tl;dr : $30 to wash my car, ~$1000 worth of damage when they hit my car with another. On February 1st, they were jam packed on the first warm-ish day. Long story short, I walked away from my car to go pay, and they ended up smashing it against another causing ~$1000 in damage. Randor Police on site tried to help me get it right - but "our computers are down and the video system did not record *your* car getting hit" Convenient. Insurance company is now pursuing legal action. This place is dangerously managed, poorly run, and one of the most unpleasant places on the Main Line. DO NOT use their services - you never know what will happen to you. read more

Had the $31.79 monthly membership until purchasing a new car. Old car had brush marks, but thought it was fair trade for the ease of washing it at Pete's. Physically went to location to cancel and stood there while manager (said he was) did cancelation on computer and then gave me a paper with three free washes and his initials written on it, to cover remaining weeks of my membership since no prorated refund. I did not use washes obviously, and this morning my credit card was charged for another month of service. Filed dispute with credit card. read more

If you intend to patronize this carwash become an expert in the use of touch- up paint and put an auto-body guy on retainer. This carwash destroys vehicles. I've experienced scrapes, gouges, small indentations, and loosened trim. When I complained to the manager and showed the damage from the wash the day before, which was glaring and unmistakably made by a spinning brush with debris in it, he was immediately dismissive and said it looked like road damage. Four 1.5 inch gouges, 1/8 inch apart, and perfectly parallel on the edge of the hood near the quarter panel--made by normal driving! I spent half an hour in his office reviewing video of the exact car wash that caused this the day before and pointed out how obvious it was that the brushes caused the damage, given its position and the force of the spin. The evidence was so persuasive that the manager began to waver, but said he was not the decision maker. I filled out an incident form, and the manager told me he'd send it to the higher authority and get back to me with a decision within 72 hours. Approximately 1 week later a person identifying himself as the "site" manager called me and said a review of the tapes showed definitively that the damage was present when I entered the carwash. I told him that I had spent half an hour reviewing that same tape with the operations manager and that no evidence of damage was present. He got a bit hostile at that point and said his decision was final. So, all I have to show for having been a member of Pete's Express Unlimited Carwash Club for about forty days is several deep scratches and several visible dings. And, by the way, the wash itself is an amateur affair with poor, under-maintained equipment, insufficient blow-dryers, and a dreadful parking area where the vacuums are positioned. The vacuums do, however, operate. Do yourself a favor and stay away from this abattoir for cars. read more