Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

I had a very minor hint of gas smell near the earthquake emergency valve at the gas meter. I called…read morePG&E to check it out and they confirmed a leak at the earthquake valve side so they shut off gas until I made the repair. Yaro responded to my quote request on Yelp and provided a quote based off my photo. He had a window available within the next hr and was able to identify and seal the earthquake valve elbow part better. I am thankful for his speedy repair and PG&E was able to come back same day to turn the gas back on. Yaro's rate was competitive and has a 1 year labor warranty. There was an error date on the receipt so I'm just waiting for the revised receipt with the correct date. Other than that, I'm so glad to find him and would call him back for any plumbing issues.

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

We had a plugged sink problem for a week. We tried with…read moreseveral plumbing companies, but couldn't solve the issue. Ed from Plumbing Solutions suggested replacing the pipes underneath the kitchen. Their price was good, including clean up the wet soil at the crawl space. Ed and another fellow was here on time, did a fantastic job in cleaning up and finished in a timely manner. Throughout the process, Ed was very patience and respectful in explaining the details of work needed done! Will definitely look them up if I have any future need! Highly recommend them!

Luis replied to my inquiry quickly and came out the next day to install a garbage disposal. We…read morewanted the drain lines cleared and the drain line under the house extended to the exterior of the house. Luis gave us a quote and returned next day, as promised, and completed the drain line work. It is very good to know that cleaning the lines will be easier and less expensive in the future. Thanks, Luis.

I was a complete mess when I came home for vacation to find I had a leak. I called based off of…read morereviews and feel so blessed I was able to get him here within 2 hours. He not only fixed everything with ease but gave me comfort knowing he was a man about his craft and what I thought was going to be a huge expense was not by any means I have him saved in my contacts and I will forever use him as my go to plumber.

Stefano did a great job installing our new water heater. Very pleasant to work with. Very little…read morewait time to get it booked and done.

We had an emergency plumbing repair when an indestructible stainless steel cup used by our toddler…read moremade its way into our garbage disposal on the night prior to July 4th. Somehow it was both the perfect size and strength to get exactly jammed in the garbage dispoal. With family and friends coming over and a lot of activity in the kitchen, this was a big problem. We called around to multiple plumbers and found Stefano recommended by another family with a garbage disposal issue. He was one of few plumbers who got back to us promptly and who did not charge an extreme "out of hours" markup for coming out on a holiday. When he tackled the blockage, he ended up disassembling the garbage disposal but was able to both remove the cup and replace a gasket that had gotten damaged in the process of me trying to unjam the disposal. Not only that, Stefano was upbeat and did a great job of entertaining our 2 year old who was watching on with wide eyes. This was a huge relief - our 4th of July event was a success and we've bookmarked Stefano's contact details for any future plumbing needs!

Absolutely love Niko's Plumbing! We have had Niko's extended team out for several jobs over the…read moreyears and they have always been dependable, honest, responsive, and fair. His team has snaked our main line a couple of times, taking care of tree roots and blockages. We ultimately needed a main drain replacement, and his team handled the job like total champs: suited up, got under the house, and got us back in service the same day. This is a genuine, local family business of people who really pour their hearts into their work - true tradesman, and true professionals. Niko is an absolute gem and it does not get any better than this!

Quick communication, fair price and good work. Highly recommend for your plumbing needs. Niko was…read morevery friendly and sent a worker very quickly to help me get my sink fixed

Advanced Trenchless responded quickly to our request for help on a complicated sewer lateral…read moreproject. Jordan was great at diagnosing our current situation and explaining the work that needed to be done. We'd happily recommend them for big or small sewer lateral jobs.

Ryan and his team are so great and easy to work with. They did such a great job on our project we…read morecouldn't be happier.

Guaranteed Plumbing did a great job installing our kitchen faucet for us. The serviceman was…read moreprofessional and knowledgeable. We have been using them for years. I would highly recommend to others.

I rarely write reviews, but our experience was so bad that I felt like I need to warn people. We…read morehired Guaranteed Plumbing to identify cloudy water coming from our pipes and to fix a few leaks around the house. TLDR, they charged almost $400 to tighten 1 leaky faucet and flush our electric water heater, and didn't fix the other leak or the cloudy water. They were at the house for about an hour and 45 minutes of that was spent sitting in their car watching videos on their phone. At the end, they told me everything was fixed as they were headed out the door to get the invoice, and I had to ask them to wait so we could check everything. When we checked and found that things were not actually fixed, they basically told me "oh well that's not my problem, and if you want us to come back out with parts then you'll need to pay for another 2 hours". And because they flushed the water heater, the minimum bill was $375, even though they only spent an hour at the house. Terrible customer service, terrible work, and really bad experience overall. Go with someone else.

We had Echo Plumbing & Rooter handle a plumbing retrofit/improvement project at our commercial…read moreproperty in Concord to address a floor drain issue. Juan and his team were highly responsive, professional, and fair with their pricing. They solved the issue quickly and were great about following up to make sure everything was taken care of properly. What really stood out was their ability to come up with a cost-effective solution. Instead of recommending a major tear-out and replacement of the existing drain trap in the slab floor, Juan suggested a retrofit component that solved the problem without the need for extensive demolition. This saved us a significant amount of money and disruption to the property. We really appreciated that they took the time to find the right solution rather than simply recommending the most expensive option. Their communication, responsiveness, and professionalism throughout the project were excellent. We'll definitely be using Juan and his team again for any future plumbing repairs or work needed at the property. I would absolutely recommend them to anyone in the Concord area for high quality plumbing services.

I had tech Chris come out and completely rebuild an older Toto toilet. Chris pulled the toilet and…read moreredid the wax seal, replaced both drain and fill valve assemblies, installed a new handle, and tested to get everything perfect. It is now a brand new toilet again, and I'm worry free for years to come. Echo was easy to schedule and work with; great company!

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Edwin and Jose provided top quality plumbing services. They installed a seismic house gas shut off…read morevalve and Grohe shower valve. The new shower valve cartridge that I purchased happened to be faulty during the installation. I really appreciated that they waited for me to go get another valve cartridge at the plumbing store so they could finish the shower installation that day. Their prices were the best of four quotes that I got from other plumbers, and I would highly recommend them if you have any plumbing needs. I will definitely call them for all my future plumbing issues.