Dr Petlin and his entire staff have always been very professional and the care I received is…read moretop-notch. I highly recommend him to everyone.

Dr petelin is so amazing Im thrilled to have him as my much…read moreneeded cataract surgery in the very near future. He loves what he does im so blessed to have met him. I truly feel my eyes are in an amazing surgeons hands Thankyou for your "expertise and passion" The world is a better place with a terrific surgeon like yourself in it. I love eyes I truly believe your a gift to all Thankyou for being You!!

I recently had Cataract Surgery and want to thank Dr Brems & his team for their patient centric…read more approach, courteous & professionalism Larry

If Doctor Brems... (I find it difficult calling him a doctor) He's more like a poorly trained…read moretechnician that doesn't know how the use the equipment very well, as he plays with your eyesight. If Brems... was a casino, your chance of winning is less than 50%, that's about equivalent to your chances of getting a good outcome with both your eyes. Don't gamble on this crap shoot.

My experience in this practice was not good. The establishment is run like a well-oiled factory…read more Each staff person I met through the process was rushed, condescending, and void of any warmth. Upon completion of my exam, I was given a large envelope of forms to fill out and warned that if they were not. completed correctly my second visit would be canceled upon arrival after the review of the forms. I made it past forms and met with a very rushed individual who did my final measurements and spent the next 45 minutes trying to schedule all my future appointments. I was then given a packet of forms with dates and times for the cataract procedures at a Surgery Center that is part-owned by Petelin. I was sold two expensive bottles of eye drops that were not in stock requiring another trip and sent on my way . At the surgery center it was so crowded it was hard to find a place to wait and you must be accompanied by a driver who waits with you. My surgery was scheduled for 3:30, at 5:20 I inquired how much longer the wait would be and was told forty-five minutes to an hour. The attendant said when the procedure began I would be there an additional hour and a half. Reluctantly due to fasting and with no water since 8:30 a.m. I felt I could no longer wait and canceled the procedure in a still crowded waiting room. I was quite surprised by how many people were willing to be kept waiting for hours for their procedures. The experience was similar to waiting for an overbooked flight. I left and called the office the next day to cancel all future appointments and procedures. It was as I waited that I began to review how unprofessional and unfriendly the entire experience had been. The waiting was difficult but it was the realization that I and others in that waiting room were being treated like cattle that made me leave. There were no apologies, no updates, and a very matter-of-fact understanding that this was the way it would be. No disrespect to the others that waited but I now had such a bad vibe I could not stay and give my money to an organization that has no respect for its patients. Dr. Petelin may be a very good doctor but the experience was so unfriendly from the beginning until I walked out that I feel I made the right decision to leave. I called the office the next morning to cancel my future appointments, but no one apologized. Two days later the surgery center called me to check on me, not even aware I had not gone through with the procedure. Surely I can find a place for cataract surgery that will be better than this experience.

Poor care & arogant MD's working for him!. Dr Petelin goes or sends the other doctors to many…read morelocations and perhaps they are spread too thin. Did not appreciate trying to be sold a more expensive lense for my cataract surgery when it seemed unnecessary.

Dr. Chong in my opinion is the epitome of what an excellent eye dr is all about....the skills she…read morepossesses is like no other dr, I have ever dealt with. Calling the office and speaking with Dererdra, who was so pleasant and so patient I knew I would be in great hands.... The way Dr. Chong explained things and told me what she was doing was so impressive, usually I have to ask 50 questions but she answered everything before I had to ask anything. I truly felt like Dr. Chong really cared about the health of my eyes and I didnt feel like a number at all like one does at most medical offices. Her assistant and office staff were all fabulous, helpful pleasant and kind. Although, Dr. Chong has a very busy schedule, I NEVER felt rushed or pressured. Truly the best experience I have ever had with an eye Dr. I will never go anywhere else and will making appointments for the rest of my family. Thank you PHOENIX EYE GROUP, and wonderful Dr. Chong for putting me so at ease and handling my issue....You truly are the BEST!

Dr. Chong is so knowledgeable, patient, and kind! She took extra time with me to discuss my eye…read moreconcerns and explain my condition and treatment options. She answered all my questions clearly and with great care. I truly felt cared for during my entire visit, and I cannot recommend Dr. Eva-Marie Chong enough! The staff was also very friendly and nice, and I didn't have to wait at all for my appointment. Wonderful doctor, wonderful office!

Woke up with a weird eye condition one morning and was able to get a same day appt. Dr Arora was…read moregreat, instantly diagnosed conjunctivitis and fixed me up. He was easy going and very informative. Just referred a friend to him.

Elijah was super efficient and knowledgable, and Dr. Arora…read moremade me feel comfortable and was very personable.

My eyes have never been worse had cataract surgery. Lots of scaring and massive floaters. Had to…read moreget Retina surgery. Jelly was coming apart in my left eye. Still healing and can't see great out of surgery eye. Other eye massive floaters. Can't see in the dark, sun light and can't wear sunglasses

Dr. Lee is an expert in her field. She is up to date with all of the latest developments. She was…read moreable to quickly make a correct diagnosis and recommended a course of treatment that was right for me. In her practice, Dr. Lee utilizes all the latest and greatest technologies with the staff that are professional and helpful. Voted a top doc (in the Seattle area), she also hosts a popular YouTube channel that I find informative and educational. More importantly, Dr. Lee truly cares for her patients. She has the ability and willingness to connect with them in a meaningful way that helps to manage the expectations, which are very personal in eye surgery, more effectively and realistically. I'm known to take things very far to get the specific results that I'm looking for. Dr. Lee took the time to listen and even adjusted her working style to help me navigate through all the choices I was inundated with for the outcomes that were practical to my need. Dr. Lee is also very pleasant to work with. This makes the collaboration productive and the whole process much more manageable. I'm very happy with the results Dr. Lee achieved. She is a gifted surgeon and an exceptional physician all around. I wholeheartedly recommend Dr. Michele Lee for any cataract related issues without any reservation.

BEST customer service I have EVER received in my life with Doctor My Eyes/Stephen Cohen, OD and…read moreAmanda Goldberg, OD and Bausch + Lomb! Me being the irresponsible adult, waited until I was out of contacts to go to my appointment to get more. They didn't have trials of my astigmatism contacts I use but they had the regular ones which can hold me over. Dr. Goldberg said they typically come in fast so after a week, I called and asked where they were because I didn't get them yet. They were on backorder and she (will not name who I spoke with on the phone) said let me call and see for how long, it's not usually long. Turns out it IS long and they wouldn't be in until November 17th so she directly called the manufacturer (Bausch + Lomb) and they said they can overnight them for $13. So I paid the $13. Well that was on Friday so I expected them Monday. Didn't get them but thought... maybe because I called them later in the day on Friday, they probably won't be here until Tuesday. Tuesday goes by, NO CONTACTS. So first thing this morning I call the eye doctor and she tells me the FedEx tracking is saying it was delivered......... I BLEW UP. I would know if the contacts were delivered. I work from home and see FedEx pass me everyday. We have a camera that would go off if something was delivered. She basically tells me it is out of the eye doctor offices hands now and I need to deal with FedEx. All I can think is "I just want to see!!" The lady tells me "well you can order more but it'll cost you". Immediate thought was I AM NEVER GIVING MY MONEY TO THIS OFFICE AGAIN. I call FedEx and they tell me they will contact the driver and he SHOULD get back to me by the end of the day, 5pm. I said "so I will sit her blind until I hear back from you at MAYBE 5pm!?" He said he made note that this was urgent... Mind you my thinking is, I'm working from home today and will flag down that driver myself when I see him. I get this text from the doctor's office and I honestly started tearing up.... My office and Bausch and Lomb are splitting the cost of my two 90pk contacts and overnight shipping. IF THAT ISN'T THE BEST CUSTOMER SERVICE YOU HAVE EVER SEEN, IDK WHAT IS. P.S. I'm highly considering lasik after this experience and I am still going to fight FedEx for the original contacts so I can give them back to the office for so generously giving to me

Dr Cohen is an incredible diagnostician & fabulous practitioner. Rarely are we so impressed w a…read moredoctor. Not only does he take his time to go over all your concerns he is spot on with his treatment protocols. I know from experience since my husband is a double boarded MD. Don't hesitate to use him.

I can't recommend Dr. Jensen and the entire team at Salt River Eye Care enough! From the moment I…read morewalked in, I was impressed by how beautiful and welcoming the office is. They also have an incredible selection of frames. I will be back to buy a pair! As someone who gets very anxious about anything related to my eyes, I truly appreciated how thorough, patient, and compassionate Dr. Jensen was throughout my appointment. He took the time to explain everything, answered all of my questions, and made me feel completely at ease. It's rare to find a provider who is not only exceptionally knowledgeable but also genuinely caring. The entire staff was kind, professional, and efficient, and they ran right on time--which is such a refreshing bonus. After this experience, I'll absolutely be making Salt River Eye Care my primary eye care practice. If you're looking for an eye doctor who provides exceptional care in a beautiful office with a wonderful team, I highly recommend Dr. Jensen and Salt River Eye Care!

I had an eye exam after 3 years and moving to AZ last year. I needed new glasses and thought my Rx…read morehad changed slightly. The exam, including retinal imaging was easy and more hi-tech since my previous time. The exam and the help finding the frame I liked and with the features included went fairly quickly. And the new glasses were ready for pickup the next week! I was very pleased with the results

I had a good experience at this business. Initially waited…read more20 minutes past my appointment time before seeing the technicians who performed my first round of tests, but things moved pretty smoothly and quickly after that. Dr Welch took the time to explain what was going on with my eye and gave me the options and his opinion as to how to proceed. I felt comfortable with his explanation and would definitely trust his abilities if I decide to move forward. This is a very busy office and I had to wait a couple weeks to get in but I felt that it was run well and would feel good going back if I need to.

There was a female physician who repaired my retinal tear in 2012 and she was fantastic however she…read moremoved back to NY. Dr. Welch took over and he is pretty great too! I recommend this group. If you have an emergency they will meet you in the middle of the night to examine you. They are always ON CALL!