I had a low tire and thought that I just needed air. I stopped by there and asked for air. The…read morestaff there checked all my tires found a long screw in the tire that had low air. They fixed it for free even tho I told them I didn't buy the tires there. They also did a complete inspection on all my tires, kept me posted and made sure I was doing fine while I was waiting. The job didn't take long. I want to thank all the staff at Discount tires for their kindness!!!! Keep up the good work!!!!!

Ordered new set of tires for my truck online. They had them in stock and scheduled an appointment…read morefor the next day, Monday. They were packed when I got there. Small wait to check in. Representative was courteous and said they would have them on soon. It took an hour but I was satisfied as the tires were perfectly balanced and off I went. The other thing I like about this store is they offer a free tire rotations and repair (plug) if needed. Also saved $100 for a black Friday special.

Great place. Family owned. The owner and workers are very hard working and most importantly honest!…read moreGreat prices for the suburbs.

A couple months back I got my car serviced for a tire change, when I picked up the car the rear end…read morewas crashed and the employee driving it said he didnt know what had happened. When we checked the footage the employee was the one who crashed. I took it back home and the tire they had changed was completly flat. After that They sent me to someone they knew from a body shop (route 19 body shop in elgin) to get the rear end fixed and they had my car for over 2 months and wouldn't update me or answer my calls, I went to go check up on it and found my car unlocked, with keys inside and alcoholic beverages so I took it home and was never contacted after that. There is gaps in the panels in the rear of the car and the panels that were "fixed & painted" are now chipping and peeling. Worst experience ever!

Chihuahua tire shop fixed my flat fast! Great service, honest prices, and super friendly. WiFi's…read moredecent

Ruben and Victor were both extremely helpful. I had a cut in my old tire and while they didn't have…read morethe replacement I needed, they put on my spare for nothing! amazing guys.

Alex was great! He kept me informed/updated as my car was in the shop. I can appreciate his…read morecustomer interaction with me. My tires were done in no time and I was back on the road. Thanks Alex!!

Outstanding !!! I was so pleased that I went there , Glen was amazing , took care of me smiled…read moreand everything an owner would want for one of their employees to do. Thank you guys you did an amazing job on the front end alignment and how to treat a customer.

Been coming here for my oil changes for a while and all I can say is that Ivan is the best! From…read moreexplaining everything in a way I can understand to me leaving that place confused! Now I have my son and family members going to see him for any car needs! Amazing people!!

Amazing people at fair and great pricing. So helpful. Highly recommend them to anyone looking…read morefor quality car care with great pricing. Nice to not be ripped off!

The quality and service of this location is exemplary. I was welcomed and kept informed every step…read moreof the way. I have already recommended this Pep Boys location to family and friends. Thank You for your excellence! Absolutely a five star experience

I cannot say enough about this establishment and the manager Tony!!…read moreMy daughter's car literally had a broken ball joint and was halted in a parking lot in Elgin. Our insurance company suggested the car be towed to Pep Boys in Elgin and I was SO skeptical, but also it was a Saturday night at 10pm and I saw Pep Boys were open on Sunday with a 9am open appointment (which we took) These mechanics were amazing!! Two new tires, ball joints, sway bars, suspension, and alignment DONE in 5 hours on a SUNDAY for $890!! The price was fair, the service was awesome and Tony literally called 6 times in 5 hours to check in and make sure everything was approved and took the time to explain in laymen's terms what was happening!

I love all Sam's Clubs compared to Costco. BUT the greeter…read moreand the exit checker lady. WTF is up with your nasty attitude???? This is the only location that has that issue too. Seriously put these ladies in the FAR BACK CORNER where no one has to see or deal with their toxic faces and attitudes. UGH Anyways they always have great bulk items and great prices.

Had heard their pharmacy has good pricing for canine medication's. Brought a vets script in and…read morethey were extremely helpful and took the extra time to make sure everything was taken care of. They filled it within 10 minutes and I was on my way! The pharmacist and the assistant were courteous. Definitely going back.

Professional, courteous, service. Everyone was great and helped me to understand what was being…read moredone. Been coming to this Belle Tire location since it opened and very satisfied with their service. Waiting area is clean and comfortable.

Terrible company DO NOT TAKE YOUR CAR TO THIS COMPANY. TOTAL failure. They have the worst service,…read moreI took my car for a engine light service and since January 2026 and it's August 3 2026 and they still haven't found the way for my engine light to go away. I have spend over 6k and they keep on saying it is something new. No way to contact corporate or anyone else other then the store since no one seams to give any other information. They do not care for customer satisfaction. They just take your money, I tried to be more then patients but at this point they are just totally ignoring me.

So my husband decided to try and save money and do the brakes on my car and after his project there…read morewas a weird noise that would not go away in the tire. So we decided to drop it off over here because this was the only location that was open and I couldn't drive around with the noise. Within a couple of hours the issue was fixed come to find out it was just a small bolt that came loose. They did not even charge me that much nor did they try to sell another product. Usually when you go to get your car fixed you're lucky if you walk out the door spending less than $500. We ended up taking our pick up truck for an oil change and I was surprised at how reasonable the pricing is for an oil change for a large pick up truck. I highly recommend this place you'll definitely get honest service for your car. I will be bringing back another car to get the convertible top fixed. This is definitely the place to get your car fixed if you live in the area. Definitely will be returning !

The worse customer service I've encountered in awhile. Have been dealing with service manager PJ…read moreand it's been a bit of a struggle. I am in Cincinnati OH and sent my son there to get his car repaired. Both front axle Long story short, after a few weeks, my son's left tire fell off because two pins where missing from the CarX repair, which also let to brake work. I have photos. When I called to report on May 20 after paying another 1k to get it repaired they promised to reimburse. It's July 19th and paperwork was submitted July 5th. Still awaiting approvals as of today. Every correspondence has been lead by me. No communication or just genuine "we wronged the customer, let's make it right" attitude. Very disappointing. I wrote the review because today's phone call aggravated me. I edited this because I was in my emotions when I original gave this review.

If you want great honest service, this is the best shop! Years ago, I took my car to a different…read moreshop and they told me my front end needed a lot of work. went to see "the boys" and got an honest answer for a boatload less. I've been a loyal customer since shortly after they opened the shop!

It's been more than 10 years I think since I started going to Car-One Auto and Tire, and so I…read morethought it was time to update my review. Even though I live nearly an hour away, I still will go to them for all my auto repair needs (except oil changes, but even then if I can make it happen I'll go to Car One). There is almost no company or business I can think of that is better at customer service. If I was to right a dissertation on a PHD for "What makes a small business great" it would be about these guys. 1. They never lie to me. I trust them so much that I literally tell them "yes" to anything they say needs to be done to my car. This is due to them building up trust with me over the years to where I don't need to think about if they are trying to rip me off or not. They can see this review, so next time they see me, they COULD rip me off but I know they won't. 2. The customer service skills - they always seem to remember who I am the moment I say my name, even if I have not talked to them in over a year. Now, look at the attached picture. They literally filled out my mail-in-rebate for the tires I got from them. They even included the stamp!! They didn't have to do it, but they offered it without me asking and took care of it for me. 3. Loyalty. Read the other reviews on here. There is one guy who says he drives from Des Moines, IA because he refuses to go anywhere else. That's what it means to be loyal to a business. In Summary - there's no one better out there to work on your car. If you don't go here, it's your loss.