We needed last minute boarding for our dogs the weekend after Christmas. We called our usual place…read moreand they were full. My fiance called and they were so nice on the phone. Both of our dogs seemed really happy here! They were great for drop off and pick up! The only reason for 4 stars instead of 5 is that they don't have an outside run!

This groomer is conveniently located near our place. I brought my Yorkie to get groomed. From the…read moremoment I called to schedule to the moment I walked out the door I was blown away by the customer service. The people were so friendly, had answers to all my questions and are very willing to accommodate and are open to any feedback. My dog's haircut is lovely and I was surprised to see a tie on him. He is looking like a stud. My dog's hair is so soft and he smells so good. Amber did such a wonderful job and I forgot to express I usually keep his tail hair longer and she figured that out so she didn't cut the hair there very low! That was impressive to me that she noticed and didn't cut it off.

Goldwood Kennels have been caring for our pets since 2001. I highly recommend them. Our…read moreexperiences have never been less than wonderful! Our rescue dogs have been loved and cared for by the Hiltons, Shelly and the rest of their amazing staff for days and weeks at a time. We never worry when traveling knowing that our girls are taken care of. Our baby Sophie recovered from heart worm for 3 weeks at Goldwood as we were traveling and she needed rest. They continued to love her from the month we got her through the 12 years we had her. They are flexible and accommodating. We have had deaths, a short notice adoption pick up and other last minute needs for boarding and are always able to get a spot for our pup. Our second rescue is High maintenance and can be a handful. With patience and care the staff worked with her, easing her fears and I must say we have come a long way. She trots in now with barely a bark. Our dogs have always returned home happy, clean and healthy! Thank you Goldwood!

They do a good job with the dogs, no complaints in that dept. However I think they are a bit high…read morepriced.

If I could leave less stars, I would every time I call their employees answer the phone frustrated…read moreangry like I'm bothering them. I just called to get a quote for two weeks. Boarding and the Sammy answered the phone and abruptly told me $60 a day very short and very nasty and then expected me to figure out what the cost was where I've called other places, and before they were happily giving the total cost for the told very abruptly that I had to do a trial for three days which I understand, but the way she was with me and so I couldn't imagine her watching my pet or being anywhere near my pet. I would rethink going to this place for any of the every time I've called. They have been nothing but nasty and very unprofessional and overcharges. I go to Hound Dog pet hotel. They are way cheaper and way I would never never never go there. Do not go to this facility as they are unprofessional and nasty. are fake as well.

Alexis does a great job as always. We bring our 2 English Cream Goldens to Alexis & our permanent…read moreguest 10lb Shitzu. They are anxious sometimes and they have no problem going to Under One Woof.

The staff here are always helpful. I was recommended Steve's real food for my pup and this is the…read morefirst brand he's stayed consistent with. They also do a good job grooming.

Staff is always so so welcoming to me and my pups!…read more If you're looking for a quality, low cost self serve dog wash, look no further! This is definitely your place. Although one wash is $15, you can get a pack of 5 for $40 OR unlimited 6 months at $64 total! That applies to the whole household so it's a super deal for homes with more than one dog OR dogs that like to get muddy playing! They have two huge tubs and supply a towel, brushes, shampoo And condition. They also have a blow drier.

My dog was happy and well cared for. They are wonderful. Annie had a great time and loves it there.read more

I am so grateful for the groomers at Paws and Claws! Back when I lived in Hudson, they were so…read moregracious with my newly rescued dog who was, to put it mildly, not easy to groom. Since then we've worked to acclimate him and his current groomer has seen his progress, but I still think of those early days when the team at Paws and Claws had their hands full. I wish they could see him now, and I hope they know just how much their work (and those sweet little bandanas) meant to my family.

UPDATE (9/24/2024): I had a good chat with the owner and it sounds like changes are being made to…read moreaddress the phone, tech, and work culture issues. The situation was described to me as the perfect storm. I'm glad to hear that my unfortunate experience might help others after helping to identify things that weren't working. Again, my dogs were well-cared for thankfully. ORIGINAL POST: Poor service, poor communication, and concerning practices. *This was my experience as a first (and last) time customer. My dogs seemed ok but I was not impressed.* NOTES: - Only one person is vaguely trained in the computer system (new as of 9/2024) - I was almost charged double because of the lack of system training. - The Sunday pick-up window ends BEFORE 11am. - There is no way to contact anyone outside of "business hours". - The manager does not have access to all dogs (from how it sounded. I was told upon pickup that the manager conveniently came back from out of town at the exact same time and didn't have keys on her). PRO - accepts last minute reservations - reasonably priced (if not charged twice) MY EXPERIENCE I had a last-minute trip come up, so I was grateful that I could get my dogs into boarding from Friday afternoon to Sunday morning. I received a call the day before drop-off to confirm our reservation. Check-in was when things began going downhill. Apparently there is a new computer system, so my dogs were not on the same invoice and I was informed that my card would need to be run twice to make sure both invoices received payment. Slightly inconvenient but whatever. Until I was informed that I would be charged for 2 dogs and 2 nights twice, doubling my payment. It took 3 people explaining that ($43+$39) for 2 nights charged twice was $300+, not $175 total. We had to completely redo the reservation before everything was settled. The worst part of this experience was the pickup. I was told to pick up between 10-11am. I hit traffic on my drive and pulled into the empty lot at exactly 11am. I got out of my car after rearranging luggage at 11:01am. I checked all doors to find them locked with no one inside or on the property and proceeded to call the website number to leave 3 separate messages at 11:03, 11:05, and 11:09am. THERE IS NO AFTER HOURS LINE AVAILABLE. The only person I could find on the property was a handyman who proceeded to call the manager. When the manager arrived around 11:15am, I was told that everyone is on break and no one would be back for a few hours (3pm was the earliest time when people would be back in the office based on what the manager told me), so I had to come back at 5pm. According to the manager it was my responsibility to call and ask them to stay "late" even though I was not told that this was the case during check-in. When the manager asked which dogs I was picking up, she immediately responded with, "Yeah, I don't have the keys to their kennel." I have boarded my dogs in Indiana, Missouri, New Mexico, Arizona, Colorado, California, and Nevada. I have never been told that it has been my responsibility to make sure that I call to make sure workers are available during "open hours". Nor have I been told that the manager didn't have access to my dogs. That concerns me when my dogs have no one with them and the two people I could find don't have access to them. I understand that I arrived at the end of the pick-up window. I was more disappointed by the fact that I had informed them of my pick-up time, did not receive a call about changing that time, and there was no humanly way possible for the entire place to be locked up and vacated by 11am while staying open during posted hours.

Michelle and the rest of the staff do a great job taking care of our dog, We have taken our dog…read morethere for 9 years now and he is always excited and happy to get there. The facility has a lot of space for the animals to exercise and the have indoor and outdoor options for the dogs to run and play around. Place has always been clean and they have been very flexible and accommodating of our needs. All overall we have gotten a positive and wonderful experience with them.

I've been bringing my pets to Silver Dog for over 6 years. My very active Golden Doodle, Sammy,…read moreloves this places. Sammy's ears perk up and tail and body start wiggling & wagging when I say, "wanna see your friends, wanna go to Silver Dog?" I'm retired now and no longer need doggie daycare for work, but will still bring Sammy here to play for 1/2 day or full day care at least once or twice a week. He loves the staff and when I pick him up after play they hug and cuddle him goodbye. He gets so much needed playtime and his social skills with other dogs are great! I've recommended Silver Dog to my friends. I have several family and friends who bring their dog here. As for the staff, they are so nice and I feel like they're more friends than business acquaintances.

Excellent care of our dogs. Meeting individual needs and personality from our 14 year old Havanese…read moreto our 2 year old lab.

I have had 2 golden retrievers and both have received excellent care. Our golden Maggie passed last…read moreyear and received wonderful care until the end. My golden Harley LOVES the staff here. Extremely personable, always willing to work with us and our needs, has helped in multiple emergencies and illness. I cannot recommend this place enough.

I started coming to this vet after I decided to keep a found kitten. Kitten was injured and I had…read moreto get her to an emergency vet right away. She needed stitches to be removed 2 weeks later. Life Care was suggested and I was looking for a new vet, so went to them. Decided to stay with them. Most of the doctors have been great. Most techs have been great. I think it's the ownership and staffing/scheduling; as I've noticed in the year and half or so I've been going, front desk staff changes. I've also not seen one of the techs I remember when I first started going there. They aren't retaining support staff and I can guess why they leave. The appointment/record entry is questionable. Regardless of the reason for the appointment, it has been entered as "wellness exam" 9/10 times. When you go to schedule via the portal- there aren't appropriate choices, or comment sections to add info. When you do think you picked the appropriate choice/wording and later check/look it up - the info has changed to generic "wellness exam". No idea of price until you get there and they suggest how to proceed and have you agree. Except for the very first visit, I'd usually never get out of there without paying at least $150, or in that ball park. I said, AT LEAST. Not "on average", but as in, no less than. Every. Single. Visit. Hundreds of dollars for blood work labs, before anything that requires anesthesia (dental cleaning, etc.) Go in for an issue, suspected injury, illness- whatever- and you drop over a hundred for exam, then more for meds. Then a follow up is scheduled for a week or so out- which again costs you over $100. My most recent visit was the deciding factor for me. They suggested a flea and heartworm preventative for my older cat (at the appointment) and I thought that made sense. I was all ready to get the med, when I asked about it for my other cat at home. The tech said they'd have to see my other cat in office before prescribing it for her too; mind you- that was the kitten, who'd constantly been there (as in, about every month) her first year of life for regular wellness exams and preventatives, etc. Refused to give the med for her without seeing her in office, but didn't explain why what was necessary. BUT wanted to send me home with the med for the cat at the appointment. WHY would I treat one cat with a flea preventative and not the other cat at the same time? What would even be the point? That is what I told the tech, and refused the med. I knew already, and didn't want to accept it... At that point and after all the other money spent there over the period of a year and half and red flags- it was completely clear that this hospital ridiculously over charges. Offers urgent care, but somehow the appointment will be days away- but will still be charged urgent care pricing...One way or another; either by exorbitant pricing for certain services, or by over scheduling/unnecessary exams. I have to go elsewhere.