Animal Inn is a top notch kennel providing all facets of animal care including daycare, boarding,…read moregrooming, and training. Everyone on the staff is kind and caring and has your pets best interest at heart. We would highly recommend them! Harry and Berdie's parents

We've left our little ones with Animal Inn Pet Resort and Spa several times now. I can't give them…read moreenough stars! They have taken tremendous care of our dogs. I really appreciate that they require proof of fecal and vaccinations in their effort to provide the most healthy stay possible for the animals being boarded their. One of our dogs is on a boatload of very critical medications for pain relief and inflammation for a very bad back problem that surgery did not correct. The staff there are very conscientious about giving meds and making sure that food is offered in the correct amount. This last stay the staff kept in close touch with me because one of our pups decided not to eat very well. I can't begin to say how much I appreciate their communication with me about my dog's welfare while staying at the kennel. I also love that they have a variety of different kinds of kennels (if you can call them that!). My dogs stay in a suite with a bed, couch, TV and classical music to help calm them. Just fabulous!! I love getting the photo updates and the reports on how they are doing while I am away. I appreciate that, depending on your dog, they can participate in group play or have playtime all to themselves if they aren't a big fan of party time. (My dogs don't play well with others! LOL). The Resort offers activities such as brain games to help the dogs pass the time. My dogs love it! Each time I have picked up my dogs they are happy, clean, and healthy. Staff there are friendly and seem to care about the dogs left in their care. Expect to pay more for this level of service! And don't complain about the cost! Dogs are family. It's worth every penny to know my dogs are being loved on, cared for and pampered while I am away.

Not sure what the status of this business will be in the future. I showed up for a grooming appt…read moreand was told the groomer is not available due to illness and was not given options to reschedule.

Great service, friendly and easy to schedule appointments. Bonus is our dog loves them.read more

Clean and serene this place is practically a pet resort. The staff are friendly and professional…read moreand treated our elder dogs with loving care and groom them beautifully. Prices are very reasonable, especially compared to the big box pet places.

Our dog, Indy loves this place. The staff is friendly and do a good job keeping the dogs in check…read more(including Indy who likes to jump on people). We've used them for daycare and overnight stays when traveling numerous times. Indy is always very excited when we bring her in and can't wait to go play w the other doggos. Haven't used their grooming services, but the daycare side is legit.

If I could leave less stars, I would every time I call their employees answer the phone frustrated…read moreangry like I'm bothering them. I just called to get a quote for two weeks. Boarding and the Sammy answered the phone and abruptly told me $60 a day very short and very nasty and then expected me to figure out what the cost was where I've called other places, and before they were happily giving the total cost for the told very abruptly that I had to do a trial for three days which I understand, but the way she was with me and so I couldn't imagine her watching my pet or being anywhere near my pet. I would rethink going to this place for any of the every time I've called. They have been nothing but nasty and very unprofessional and overcharges. I go to Hound Dog pet hotel. They are way cheaper and way I would never never never go there. Do not go to this facility as they are unprofessional and nasty. are fake as well.

UPDATE (9/24/2024): I had a good chat with the owner and it sounds like changes are being made to…read moreaddress the phone, tech, and work culture issues. The situation was described to me as the perfect storm. I'm glad to hear that my unfortunate experience might help others after helping to identify things that weren't working. Again, my dogs were well-cared for thankfully. ORIGINAL POST: Poor service, poor communication, and concerning practices. *This was my experience as a first (and last) time customer. My dogs seemed ok but I was not impressed.* NOTES: - Only one person is vaguely trained in the computer system (new as of 9/2024) - I was almost charged double because of the lack of system training. - The Sunday pick-up window ends BEFORE 11am. - There is no way to contact anyone outside of "business hours". - The manager does not have access to all dogs (from how it sounded. I was told upon pickup that the manager conveniently came back from out of town at the exact same time and didn't have keys on her). PRO - accepts last minute reservations - reasonably priced (if not charged twice) MY EXPERIENCE I had a last-minute trip come up, so I was grateful that I could get my dogs into boarding from Friday afternoon to Sunday morning. I received a call the day before drop-off to confirm our reservation. Check-in was when things began going downhill. Apparently there is a new computer system, so my dogs were not on the same invoice and I was informed that my card would need to be run twice to make sure both invoices received payment. Slightly inconvenient but whatever. Until I was informed that I would be charged for 2 dogs and 2 nights twice, doubling my payment. It took 3 people explaining that ($43+$39) for 2 nights charged twice was $300+, not $175 total. We had to completely redo the reservation before everything was settled. The worst part of this experience was the pickup. I was told to pick up between 10-11am. I hit traffic on my drive and pulled into the empty lot at exactly 11am. I got out of my car after rearranging luggage at 11:01am. I checked all doors to find them locked with no one inside or on the property and proceeded to call the website number to leave 3 separate messages at 11:03, 11:05, and 11:09am. THERE IS NO AFTER HOURS LINE AVAILABLE. The only person I could find on the property was a handyman who proceeded to call the manager. When the manager arrived around 11:15am, I was told that everyone is on break and no one would be back for a few hours (3pm was the earliest time when people would be back in the office based on what the manager told me), so I had to come back at 5pm. According to the manager it was my responsibility to call and ask them to stay "late" even though I was not told that this was the case during check-in. When the manager asked which dogs I was picking up, she immediately responded with, "Yeah, I don't have the keys to their kennel." I have boarded my dogs in Indiana, Missouri, New Mexico, Arizona, Colorado, California, and Nevada. I have never been told that it has been my responsibility to make sure that I call to make sure workers are available during "open hours". Nor have I been told that the manager didn't have access to my dogs. That concerns me when my dogs have no one with them and the two people I could find don't have access to them. I understand that I arrived at the end of the pick-up window. I was more disappointed by the fact that I had informed them of my pick-up time, did not receive a call about changing that time, and there was no humanly way possible for the entire place to be locked up and vacated by 11am while staying open during posted hours.

Michelle and the rest of the staff do a great job taking care of our dog, We have taken our dog…read morethere for 9 years now and he is always excited and happy to get there. The facility has a lot of space for the animals to exercise and the have indoor and outdoor options for the dogs to run and play around. Place has always been clean and they have been very flexible and accommodating of our needs. All overall we have gotten a positive and wonderful experience with them.

We love dogs at play! We have one anxious dog (Raiden) and one overly excited dog (Rex) and they…read moreboth love the staff at Dogs at Play! We have used them at least 5 times in the past year and everytime they remember our dogs and are just as excited as the dogs are to see them. We typically board them but have also taken them in for nail trimmings and baths. They even offer joint rooms so Rex and Raiden were able to still be with each other in the new environment so we always tell our friends about Dogs At Play when they're looking for boarding!

We needed last minute boarding for our dogs the weekend after Christmas. We called our usual place…read moreand they were full. My fiance called and they were so nice on the phone. Both of our dogs seemed really happy here! They were great for drop off and pick up! The only reason for 4 stars instead of 5 is that they don't have an outside run!

We have been going to Jen, owner of River Dogs Grooming, for years! She is gentle with my nervous…read moredogs. Our Zoey cries with excitement in the car and literally RUNS into the shop to greet Jen! Little chihuahua mix Toby is a grumpy dog and can be a terror - but Jen grooms him with ease. She attends to details as requested and is very reasonably priced. She does one customer at a time - so there are no other dogs there to worry yours. Her shop is clean, and safe.

This is the best place to take your dog for grooming. It is clean and the groomer is amazing.read more

Great service. Fast friendly and affordable. Was in town for the holiday from Minnesota visiting…read morefamily and it was awesome to get my Aussie doodle bathed after days on the farm for a next day appointment! Not having to schedule days out, it was easy to get him in. The staff was v nice and my furry friend loved it.

Took our poodle pup here today for his first groom. He looks fantastic and appears to feel…read morefantastic too! Hamisha, Ghassan & Mikaela were skillful, kind and professional. We will be back!