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Cutting Edge Mobile Grooming

4.2 (6 reviews)
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Under One Woof

Under One Woof

(22 reviews)

Our dog, Indy loves this place. The staff is friendly and do a good job keeping the dogs in check…read more(including Indy who likes to jump on people). We've used them for daycare and overnight stays when traveling numerous times. Indy is always very excited when we bring her in and can't wait to go play w the other doggos. Haven't used their grooming services, but the daycare side is legit.

I had a very concerning and unprofessional experience here on October 19th. I dropped off my dog…read morearound 10:10 AM for her appointment with Cassandra. She initially quoted 1:30 PM, then stated it would take 3 hours, assuring me she would definitely be done by 2:00 PM (which worked as I had to pick up my daughter). Her demeanor felt off from the start, but I gave her the benefit of the doubt and left. At 10:22 AM--just 12 minutes after drop-off and right as I walked through my front door--Cassandra called me. She suddenly claimed she is a "slow groomer," was running behind with another dog still to finish, couldn't guarantee 2:00 PM, and stated it would take a full 3 hours from then because my dog is "big." My dog is established client with charts on file, so her size and coat were well known before booking. When I pointed out that it is completely unprofessional to take in a dog knowing you are already behind schedule, Cassandra abruptly refused service, stating "she didn't want to groom my dog." Between her erratic communication, backtracking on the timeline minutes after I walked out, and my dog's uncharacteristic reluctance at check-in, I did not feel my pet was safe in her care and went straight back to pick her up. The owner was not on-site, and while another employee promised the owner would call me, that follow-up never happened. Pet owners trust groomers with both their schedules and their pets' well-being; this salon failed on both counts. Would not recommend.

Cutting Edge Mobile Grooming - groomer - Updated October 2026

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