Wow what an awesome amazing experience! Will definitely be…read moremaking the 1hr 1/2 drive to come get my chameleons live insects and any other accessories I need. Rylie took her time and answered all my questions and was very knowledgeable. Super nice excellent customer service.

The new owners are very rude. The room with all of the various small animals smells awful. I will…read morenot shop there again even though it is closest to my home

A little disorganized at times. However, very friendly staff. Period nice prayer section. Have many…read moredifferent assortment of species. The fish section/aquarium supply was a little bit on the limited side.. they don't have high-end tanks/filter/tubing/hardware. They do have nice frozen food. I wish stay cultivate live Black warm/blood worm/shrimp for feed.

We go here for reptile food (bugs) and the prices are great. Better than petco for selection of…read moresupplies for terrarium, lights, enclosures. Staff here know and care more than some of the other places. They want you to find a pet you can care for. Lots of unexpected treasures here too, like air plants or aquarium goodies or a parrot who is quite fluent (Sprague location). Always nice staff, too. Greet you when you enter or leave.

There are many options at this store! The staff was nice and made us feel comfortable. We enjoyed…read morebeing able to spoil our fur babies! We will definitely be back!

Thanks to Urban Canine, Snacks is wearing Orange for the sake of helping making schools safe, free…read morefrom fear, for children and their teachers.

First time going there and I loved it ! So personal ,kind…read morefriendly loving to my dog He went home happy and clean smelled so good ! The staff was knowledgeable of my kind of dog and knew exactly what to do and I was happy of that ! They made him feel welcomed , special and loved . I would recommend this grooming place to anyone ! Thought it was so cool to have a family owned place it's pretty special and personal and fun to see family working together ! We will be back

After almost two years as a loyal customer, I will NEVER bring my dog here again. I paid for…read morefull-service grooming and was extremely disappointed with both the results and the manager's response. Because I was working on the day of the appointment, my boyfriend dropped off my miniature poodle. He relayed my haircut instructions and showed the groomer a text I had written with additional details so there would be no confusion. I specifically requested that his paw pads be shaved. When my boyfriend picked him up and sent me a picture, his haircut looked cute, but his paw pads appeared completely untouched. I called to request a refund because I paid for a service that, from what I could see, had not been completed. The manager told me she had personally groomed my dog, insisted she had done his paws, and refused a refund. She offered to have me bring him back, but her rude, dismissive attitude made me unwilling to return. The most frustrating part was her attempt to blame my boyfriend. She told me she does not like female clients sending their husbands or boyfriends to drop off their dogs because, according to her, men never know how to describe anything. She said this happens all the time and claimed it was completely my boyfriend's fault. He literally showed her MY WRITTEN INSTRUCTIONS, and she acknowledged reading them to me. She also claimed she followed the text. How can she acknowledge seeing exactly what I requested and then blame my boyfriend for failing to describe it? Her generalizations about her clients were insulting, unprofessional, and completely unnecessary. I politely told her I would not be returning. When I asked to speak with the owner, she declined and told me she had flagged my account. Being treated this way for questioning whether a service was completed is beyond frustrating. I paid for full-service grooming and expected the requested work to be completed. I also expected a manager to address my concern respectfully. Instead, I got excuses, blame directed at my boyfriend, and an attitude that cost this business a customer of nearly two years. Absolutely unacceptable. Save your money and take your dog somewhere that respects its customers and takes responsibility when concerns are raised.

We have used Fairwood Animal Hospital for many, many years. They have always been friendly and…read moreprofessional with our pets. As for boarding, we never have to worry if our pet is being well treated. Highly recommend

I understand we don't always know what we're gonna do to help a dog's health, I'm trying to find a…read morevet who can look at my dog today or tomorrow or even Sunday. I am a retired senior and I have limited income. I asked a quote in the ballpark of how much it would cost for this to be done. My dog has ear mites, bad ear mites. Evidence of the ear mites cc are present. I asked for a ballpark quote of how much an initial office visit would be followed by possibly sedating the dog to clean the ears thoroughly. I probably would do business with this clinic if the person could've given me some kind of a quote on what it would cost. They would not. I'm not trying to be rude, I am not trying to tell you don't go here; I'm just saying I can't do business with you unless you act more professionally. It is not my problem if your person who does quotes isn't there today. It is called cross training and I thank you for your time.

Ralph and Sandi are truly amazing people who have such big hearts for animals of all shapes and…read moresizes. They are caring, compassionate, and excellent groomers. They has listened to our girls and have done what it takes to care for and groom our GENTLE GIANTS (Newfoundlands). In most recent months they groomed our senior dog Lucky Baby #13 a couple of times and lovingly maneuvered her around all throughout her grooming. She decided she needed to lay down the entire time, due to weak hinds and just being a big ole Newf. I am sure it took so much extra care and time to get the job done, but they did it! They work countless hours to accommodate all the animals they care for, and I so appreciate them. We are so fortunate to have them in Suncrest! God bless them and all of their own babies (current and past) and all the babies they care for every single day.

If I could give NO STARS, I would! I've ordered from these people 2 times. They use different…read morenames like paws paws Miami too. They TOOK MY MONEY and never sent the leash and harness I ordered. No response since 5/8/24 and they have disconnected their email. They did the exact same thing when I ordered 2 personalized collars from what I thought was a different retailer but after doing some research I realized it was the same people who changed their instagram name 5 times. STAY AWAY these people are thieves

We have been taking our maltipoo to Brittany since he was a puppy (for 2 years). They were…read morerecommended by our doggy daycare who we trust implicitly. Jack loves to see Brittany, which tells me she treats him well. There isn't any of the anxiety or fear that you see in dogs when they go to their vet. Brittany does a great job with the Grooming as well. I love their appointment reminder system and the fact that I can communicate through it directly with Brittany. I highly recommend them for a place you can feel good about taking your fur baby! PS - picture was about 10 days out from his groom appt

Don't bring your pet here. We took our senior dachshund in to get his nails trimmed. The girl who…read moredid the trimming squeezed his muzzle so hard, he had blood pouring out of his mouth after two nails were done. We were horrified as we watched the two women struggle with him and pull him in different di rections. They tried to tell us that he stressed himself into a nose bleed and to take him to the vet to get his nails trimmed next time. We never had this problem with him before and we will take him elsewhere next time, where they won't be rough with him. We thought we were going to lose our little guy right then and there. What a terrible experience. Don't go there.

Lenore is a wonderful groomer. Be advised that any past reviews of this business aren't…read more(necessarily) for Lenore, the current owner/groomer. This business has had other groomers in the past. Lenore is the best!

Not very friendly folks. It shouldn't matter, but I guess it does to me. Enough for me to take my…read morepet to Ginnie O's in Scareway Heights...