Wow, tonight was truly amazing. I went to PETCO to get dog food and I came across one of the parrots (Stitch). I've been seeing Stitch every time I go to PETCO and I always feel bad because he's been there for quite awhile. Tonight was one of the nights that I spent more time looking at Stitch and Alicia saw me crouched next to his cage. She said " do you want to meet him?!" Without a second thought, I said YES! Not to sound dramatic, but I started crying my eyes out because I was so happy. Alicia, you are so sweet and you deserve everything this world has to offer. From the bottom of my heart, thank you so much for letting me hold Stitch and spend some time with him. PETCO, you have such an empathic, professional, and kindest individual working at the Mira Mesa location. Also, Stitch is very well loved and taken care of by the staff. Everyone in this location is amazing!! read more

Our neighborhood Petco has a great selection of pet supplies. Today we took our dog in for a summer haircut and they did a nice job. We are very pleased with the grooming and the price. read more

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Always a great value and worth the price of admission compared to the zoo or Sea World. Kids love it and it's perfect for parents because you can either hold your child's hand or put them in a cart and just go up and down the aisles. So much to see in one spot. Birds, cats, chinchillas, dogs, frogs, spiders! If your pet needs a check up, they can be seen here too! Thanks Petco for providing a safe space that doesn't break the bank. read more

Petco - Checking out the fish before sushi lol - Pet Stores Near Me - San Diego, California

They are very close to my house, so it's convenient, but my experience with their grooming services will keep me away. Just today I left my dog for general grooming including a bath. Picked him up after 1 hr and when I got home it's clear that he was not bathed, they just sprayed a perfume on him, still buggers around the eyes, mouth area not clean, lots of hair flying when he shakes. I won't be back. Also reported to the Customer Service of the specific store, they deserve to know why they lost a customer. read more

I brought my german shepherd to be groomed and bathed today, great results she looked great and neat! they also put a little bandanna around her neck which i thought was cute.Our groomer was Jadyn she was very nice and did an awesome job! definitely will be back read more

Petco - Pet Stores Near Me - San Diego, California

Petco: clean and friendly, well organized and stocked. Vetco: check up and vaccinations went smoothly. team was friendly and professional. ask for discount if it's your first time! call to make your appointment, the website has inaccurate hours. spacious parking lot, often busy though. some grass patches for your dog to potty outside. read more

Petco - Pet Stores Near Me - San Diego, California

Nowadays I don't really step foot in a pet store because I buy my food on amazon and toys from Marshalls/Ross (same quality, 50% cheaper). However, Petco is a lifesaver if I am in need of dog food in case mines happen to run out before the auto replenish. They carry extremely high quality dog food brands such as Acana and Orijen. My dog is very sensitive to grains, and certain filler ingredients so I'm very grateful that they carry these brands here, which I think Petsmart doesn't even have. I do take my Dog to Thrive (which is attached to petco) once or twice a year for his check ups and they always do a great job too, also its affordable and convenient since there are so many locations. The workers are always nice and it's even fun to walk around and take a peek inside the cat living quarters and fluffy chinchillas and tiny rodents. read more

Petco - Pet Stores Near Me - San Diego, California

Bought a new beadie as the one we had for 6 years passed away. The guy who helped me was super nice and gave me great service. Appreciated the service. The store is always clean and well stocked. Employees are all friendly, efficient and helpful. read more

Service is always meh par I mean I get it it's corporate Products always interesting Love adopting babies from here precious beauties read more

Everyone that works here is wonderful and we have never had a bad experience with anyone besides the one woman "Paris" working at the cash register. I was holding off on making this review because I figured the first time it happened maybe she was just having a bad day, today was the second AWFUL experience with this woman. First time around (a couple months back) I went into return a brand new wet food royal canin prescription order that messed up my cats stomach causing diarrhea. No big deal as I've returned food before specifically royal canin and it is their policy allowing for returns on food that doesn't work. I went to the front check out counter where she told me multiple times while causing a HUGE scene that she can't refund my 70+ dollar food. She stood there pretty much talking back to my face and giggling condescendingly so I asked for a manager or someone to help with the situation. The gal that helped was so sweet and was able to figure it out right away-got a refund instantly. Paris was flat out rude and I walked out of that store shocked that someone is in customer service would have the audacity to treat a customer like that. Fast forward to today. I come in looking for probiotics for cats and dogs. Usually I grab from the front counter when checking out but I am aware they stock them in another location at the store. I went to the front register because it is faster to get it from there and just check out. Paris was working the register and gave me nothing but sass and attitude when I was asking for the probiotic. Maybe she remembered me from last time and felt like she needed to continue to treat me with such disrespect. She said the probiotic for cats and dogs was out of stock we don't have it in a rude and sassy tone. I said you are wrong (because I saw it earlier on the shelf) and went to the location in the store where I knew they had more. Went back to the checkout line and she did not say another word to me and sat on her phone as I was checking out. Nor did she offer a receipt. (where I ended up calling the store to confirm her name for this review) This is twice now I have had such a negative experience with this employee. If you don't like your job in customer service maybe consider a new career path. Or learn how to treat customers with a bit of compassion. I guess we will only shop back here on the days she's not working. Such a terrible experience both times. read more

This review goes out to petco grooming. Previously I took my dog to get groomed several times and just thought that my dog was just anxious all the time especially after getting picked up. However I was proven wrong. I now have a second dog and he has been only going to one groomer and never had issues to begin with. We had to take him to petco grooming because our groomer was unavailable at that time and he urgently needed a haircut. Recently he went to his original groomer and now suddenly we were told he was scared of the dryer and had issues. After ONE visit to petco grooming? I am curious to know how our pets are treated when groomed. read more

Great experience with Casey trimming and buffing Billie's nails. We'll be back again!

Better groomer! His hair is not even and still see areas that could had been fixed and check out the picture of his tail! Come on!. paying over $100 and gave over $20 tip I expected better results. read more

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Typical PETCO set up. Dog training and grooming service are available. Stores overall appearance is well stocked and clean. Great selection of reptiles, aqua marine life, small mammals and insects. Staff were polite and helpful. read more

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I just wanted to give a thanks and shoutout to Dr. Peggy Hsu and her assistant. I wish I remembered her name. But they were so good to my Luca. I had brought luc in twice once March 27 and again on April 4. The first time around his paw looked just irritated and like his cut was a bit infected. They sent me home with some pain meds and wipes. A few days passed and I noticed his cut was a big blood blister and it was black and purple. So I figure he must have re-hurt it while outside. I brought him back and she took another look at his paw and the blister had ruptured but there was a foreign object deep in his skin. They took him back and we're able to extract a long thorn out!!! My poor baby he must have been in discomfort for some days. But Dr.Peggy was so nice and thorough when she was examining him and his paw. She sent me home with more wipes and even offered me the option of getting an injection of antibiotics VS a pill for luc. I let her know he doesn't do well with pills. It's such a pain to get him to get tricked into eating one. So she gave him an injection and sent him home. I'm on day 5 since our visit and Lucas paw looks soooooo much better and his cut has gotten smaller and he's playing a lot more and no longer limping on his paw. I just wanted to say thank you for taking the time and paying such close attention to my dog. He means so so sooo much to me and I feel so happy knowing if I need to bring him in for anything Dr.Peggy will be there to make sure we figure out the issue. I know we will definitely be back one day again! But hopefully for only check ups and little problems like this. read more

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Worst customer service ever. They make up their own Return policy. I've spent hundreds of dollars at Petco buying aquarium supplies. I bought some fish yesterday and this morning one was dead. Per there 30 day guarantee I can return for a replacement. Petco policy says Ive got to provide the original receipt and bring it the dead fish. Well I did both and was told I couldn't get a replacement because I didn't bring in a water sample. Nowhere does it say I have to bring in a water samples on the receipt, website or the bags the put them in. They have a hand written sign that say to bring in a water sample. This sign does not comply with Petco's guidelines. They make up their own rules. But get this store lead said she would give me a refund for the fish . So technically I can get a refund and just buy a new one but they won't honor their guarantee policy. I also spoke to the cashier who was also confused and said he's never heard of this rule. read more

Petco - Pet Stores Near Me - San Diego, California

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Would not come back for grooming services. My dog got shaved down and her nails were left long. My other dog was cut too short and his coat was so uneven. His nails were also long but not as bad. Checking in was not smooth since they found out my dogs had calming treats. Overall experience poor and people could see that inexperienced groomers took care of my dogs. read more

I take my dog here to be groomed religiously every 6 weeks. This morning I had a 7am appointment that we ran about 10 mins late for (pulled into parking lot at 7:08) When we arrived someone else was in the lobby getting checked in so we didn't get into the check in area until about 7:14 and were told we would have to reschedule due to being 15 mins late. Even though she could see us waiting outside the lobby at 7:10. As much as I understand and take responsibility for being late it makes no sense to not have a buffer period for your appointments. & unless I'm missing something and there were more workers in the back she would have been checking in the dogs from 7-7:15 regardless of if we came at 7. I want to thank Niki for the positive grooming experiences in the past and know it is not her fault but Parker & I won't be back. I won't be recommending any more of my friends either. As pet owners we often schedule grooming appointments around necessity (mine needed a haircut before going to the sitters/me going out of town). I had 100 things to do today and this really ruined my morning. I would have loved some compassion but instead was made to feel like an idiot. read more

I would put 0 stars if I could. They had volunteers setting up a cage display by the cats. There was no indicator that we could not walk by to engage with the cats. A volunteer setting up this display passive aggressively talked about me to their co worker for walking up to the cats, then told me to fuck myself when I asked them to treat me with some respect. This engagement went back and forth, with this gentleman telling me he has no obligation to treat me with respect, and that I again, should "go fuck myself". Photo of the individual is included (guy on left). The manager apologized profusely, but none the less, this behavior shouldn't be permitted. read more

Petco - The volunteer who is described in the post. - Pet Stores Near Me - San Diego, California

Attention District Manager: We usually spend $585 per month between food, grooming, and gear for our pets here at the Mira Mesa location. After 8 years of being a faithful customer, I decided today to stop shopping at your store permanently. I was there at 1:30pm on 3-13-2025 and was subject to the worst customer service that I've ever experienced in my life. The cashier appeared upset that I distracted her from whatever it was she was doing on her phone at the time. She looked up at me and didn't say anything. No "Hello" or "may I help you". She was sarcastic in her communication with me, and acted as though she was doing me a favor by ringing me up. The worst part is that she did not say thank you. I'm very sad that we won't be coming back to this store, especially since we live just around the corner. The store manager needs to correct this situation with that employee or they may continue to lose additional revenue and customer faith. Good luck to your corporation, and I hope that your team considers improving management and correction of customer-facing staff. Thanks read more

Ran here to see if they carry the True Chew treats my best friend likes....they did have them but the price was high...so I opted for a different treat made by the same True Chews that were less...I just plan to buy them on Amazon due to the price. Store seems old and tired....set up inside is poor or lacks a good clean and well organized feel....maybe it's lighting or they need a new layout (just my personal observations and taste) the person checking me out at the register was talking to another employee and customer while he helped me so he never really looked at me or said a word to me...I picked up a toy for my BF (totally spoiling him as always) to put in his stocking for Christmas....parking lot is giant but is always very busy (outdoor mall). I'll use them in a pinch unless the pricing gets to where others are for the same products. read more

Petco - Toy for my BF's Christmas stocking. - Pet Stores Near Me - San Diego, California

I'm kind of neutral about this Petco. On the one hand, their in-store pick up is super easy and convenient. On the other hand, the parking fcking sucks so bad and the staff friendliness is hit or miss. One time we took our puppy here and he nervous-pooped as we were walking in and a cashier started shrieking HE'S POOPING HE'S POOPING! Of course we cleaned it up but it was like, Jesus lady, could you have communicated this differently lol. Another time there was a Blue Buffalo deal, buy 2 get 1 free, and the cashier was insisting there was not a deal. So I had to go back to the aisle at the back of the store, take a picture of the sign announcing the sale, and go back to the front and show her before she was like Oh Ok I guess there is a deal. I was extra grumpy about this because it was after work, I'd parked in the middle of the Von's parking lot because of course all the spots near Petco were full, and I was wearing my 4" work heels, so the extra back and forth in the store (with their always slippery floors lol) was not what I wanted to do. read more

Petco - Finding a good filled bone for our dog. $11 - Pet Stores Near Me - San Diego, California

Came in here.... This employee was draining a turtle tank. He openly admitted he injured animals. Simply said hope no customers saw me. The female to his right laughed about it. Hope management sees this. read more

Petco - Pet Stores Near Me - San Diego, California

I had my fur babies taken care of. I Believe Omar was the young man, very stylish with coiffed hair, who helped me that day. My little angels are looking amazing, and he clipped their nails, so no more scratches for me. At least not for another month and a half. So anyways no cap, but I will be bringing my dogs here. Omar and Nikki (but her name ain't Nicole) were super nice and professional . 10/10 would recommend. I plan on bringing my brother's German Sheppard , Roxanne here next. read more

Just had my dog groomed with Omar and he did an amazing job with our golden retriever! Thank you, Omar, for our dog's excellent haircut and bath. read more

If you truly love your pet please do not take your pet grooming at the Mira Mesa San Diego location, my puppy had a bad hair cut by Omar and also they talk to each other while cutting your pets hair and not paying attention. When I wanted to make my next appointment I asked very nicely for an experienced groomer and instead they documented and referred me out, the appointment that I had for my puppy Nikki canceled and was very rude and disrespectful screaming at me and telling me that me and my puppy are both referred out of the mira Mesa grooming location and not welcomed here anymore because I asked for a more experienced groomer and was not satisfied with my previous groomer. They should receive a 0 star. I called the store to speak to the General Manager Meena, I spoke to her and she didn't care about my concern. I also told her how rude Nikki was and she didn't care. Customers have the right to ask for senior staff or experienced groomer and also to write yelp reviews. But instead Meena told me that Omar is her only experienced groomer at the Mira Mesa location. No apologies regarding my experience at all from Meena. She only cares about how much money they make from grooming pets and not about customers concerns. I tried making an appointment at a different location, I found out that they referred me out from all Petco grooming locations. I was not rude with anyone or disrespectful to anyone, was professional the whole time when I asked for a senior groomer. Overall my experience was very bad. I love my puppy she makes me happy and I have the right as a customer to request the best possible care for her. If you love your pets don't take them to Petco because of there viral care which I have and I cannot use for grooming. Petsmart is good they always have appointments, but still make sure it's with experienced groomer. My puppy is like an angel, she never barks at anyone and whenever I take her to petsmart they all love her and tell me that she is such a good girl, she stays still the whole time they do her grooming. I just love this little angel. read more

We love Petco and Vetco Total care!! The membership gives back way more than the monthly membership fee! So worth it & so are the free wellness checks for my cat! We have 3 cats and we save so much with the membership monthly on food and vet visits. read more

Petco - One of our kittens Churro - Pet Stores Near Me - San Diego, California

I just found out they sell live mouse as feeders for reptiles. I used to go to this store all the time for grooming, for dog and cat food/treats. It is not okay to blatantly sell live mice that can also be someone else's pet. I, along with my friends that go to this store, will be taking our business to Petsmart as they do not engage in the practice of selling live mammals for food. I feel like majority of people are unaware of this fact and would find it shocking too if they knew, so I want to put this out there. read more

Poor customer service. I had a 3/4 full bag of Worlds Best Cat Litter. It scanned on their register. I also had my pals card. It was a few days shy of 30 day return. This is soo expensive I can't afford a new bag, and they wouldn't take it, it's too heavy to carry for me so I left the bag there, it's useless to me anyway, as my cat refused to use the lavender scent. In addition, you can't put kitty litter on my EBT card.I had just opened the bag, when my old litter ran out. I'm in a limited income and these guys wouldn't help me. Wronged, fouled customer. I told them all of this, they did not give 2 shits. I told the manager everything, didn't care, saw the full brand new bag, didn't care. So I'm about to pick the bag up, try to wash the lavender scent off with the water hose. Let it dry, and see if I can use it. Yes I'm that hard up. In addition the woman who answered the phone used an angry tone of voice with me. Too anxious to go back today. read more

Petco - Brand new litter in the bag - Pet Stores Near Me - San Diego, California

I would love to rate Dr. Peggy HSU a 0. BE WARE, THE LAST TIME I CHECKED PEGGY's REVIEWS SHE HAD 3 HORRIBLE RATINGS AND NOW THEYRE GONE. I WOULD LOVE FOR PETCO TO BE HONEST WITH THEIR REVIEWS FROM THEIR VALUED CUSTOMERS! Horrible just horrible. "Dr." Peggy Hsu gave us the worst experience I could have ever received. She couldn't have a clue of any diagnosis for my cat. She requested so many exams. I only say this because I took my cat to a different vet and they diagnosed her and only had to do 2 exams and the Dr. knew right away what it was. Peggy had no interest in helping, the first time we were there she dedicated only 5 minutes and then said "well I have to go this is only a 15 min appointment". She was overly rude and speaking over any questions we had. The next visit we came to get more labs done and get our results. She read through the lab work paper without trying to go in depth of what I need to be concerned about. I then asked her to re explain certain things and she replied with, "I don't have the time I have another patient right now, you can keep the lab results and re read them on your own time". THAT IS NOT ALL- I started looking at the lab results because I felt so helpless knowing my cat was very sick! I then come to find out that those weren't my cats lab results! I told the lady at the front desk and she informed Peggy. Peggy proceeded and said, "oh give them their results they're on my desk". Once the front desk girl gave them to me I then told her, "shouldn't these results be different? Is "Dr." going to go over these?" As I was asking the Dr walked by and I mentioned it to her but she proceeded to enter a different room as she completely ignored my concerns and said "the results are the same" and left. I have never been disgusted on how she can have NO care. Pls don't bring your pets here, let me save you the time. We did a urine exam on my cat and I couldn't get the results from them it took 1 week, they never returned any of my calls. Also she recommends exams and then the technician comes in saying " the Dr also recommends these other exams" ?????? read more

I look for this product in all pet stores and I found it only in Petco and it was cheaper even than Amazon read more

Petco - This is the only store that I found this product - Pet Stores Near Me - San Diego, California

This worst customer service ever in this petco grooming. I have always go to petco for grooming and I never had a problem before. But today Nikki probably provide the worst customer service ever. All I can say is do not let Nikki to shower your dog. read more

Staff is very helpful. I had an issue with my dog and the front cashier I think his name is mark was very helpful guiding for dog food and treatment for my dog. read more

It's been a while since I had my dog groomed at the Mira Mesa location because of bad service last time. So after a year I decided to give them a try again. I had my dog groomed here and they did not listen. They cut her hair too short beyond what I requested and they cut her eyelashes off. The girl with all the tattoos and nose piercing at the front was rude when I told her I wasn't happy. It's not worth the $87 to take your dog here and then the girl expected a tip on top of that. After this visit I will never return again. Who knows how they treat your dog behind close doors. If you love your pet don't go here, find another groomer. read more

Took my french bulldog for a nail trim and buffing because her nails were getting long and I'm not able to do by myself. I was particularly interested in her dew claws getting trimmed because they grow fast and were particularly long and I don't want her to incur injury. I mentioned to the tech to make sure she would trim those and was assured it would be taken care of. My dog was very excited when I brought her in, maybe because she was happy to see everyone or maybe she was nervous. She has been there a number of times, ever since she was a puppy - she's now four years old. Anyhow i picked her up and asked the tech how she had behaved and the tech told me she 'was extra playful." I paid, gave her a 20% tip and went home. Later that night when I was checking her nails everything was good and nails were buffed but I noticed they did NOT cut her dew claws, my main concern. I called back the next day - Friday - and was told there was no availability that day but they could take her first thing Saturday morning and finish the job . Saturday morning comes and before I am able to take her in the manager calls me and says they can't do the service because my dog's rabies vaccine was expired, as of that day (Saturday) and they can't work on any animals with expired vaccines, especially my dog since she was so active when I brought her in on Thursday. So now I have to wait to get an appointment for the vaccine and Petco won't even do the service the day of vaccination, I have to wait an additional day. This puts me out at least another few days, possibly a week or more since I checked a couple places already and they don't have any available appointments - San Diego Humane Society being one of them. My thought is they just don't want to do it, even though I already paid. I'm hoping my dog doesn't catch her nail on something and tear it before I'm able to get her shot. Why does this notification only show up on the day of expiration? I'm really upset and disappointed in Petco right now, they are my regular source of pet supplies and grooming services for my three dogs but I will be reconsidering this going forward. There are plenty of other options and places for me to spend my money. read more

I would give 0 if that's available. Groomkng place is the worst In customer service. The manager is very disrespectful to customers and not kind to animals. My dog was not properly cut after the visit, he's still long hair and seems very scared. I took him to another grooming salon next time, he doesn't seem that scared. I don't know how they treat animals inside but not good place to bring your pet. read more

Since there is no option for ZERO STARS I guess the best thing I can do is warn others. They cut my dogs neck with clippers. I didn't notice until days later that it was scabbed. I confronted the manager but since her terrible attitude and terrible customer service were the first thing I noticed when I walked in, I didn't expect to get anywhere unfortunately. She'll just keep doing it to other pets. By the way she acted I'm sure she's gotten away with it before. All I can recommend is always check your pets right after you get them groomed especially at this place. read more

Hate doing business with this location. The service is awful. Just awful and full of attitude. I can't believe this is a pet store with such unhappy people at the cashier registers. They rarely have bags and their justification is because "this is California". They don't honor their sales and find very technical terms to not honor it. I've frequented here and bought kitten food on several occasions. Today the lady with the blonde hair and beanie and red nails didn't honor the sale. She said cat food is not kitten food. Are you literally saying kittens are not cats? I have kittens and buy kitten food all the time with the sales that say cat food and the brand. It works. If it excludes kitten food they should say that. But "thanks" to her I "saved" money by deciding not to buy any of the food since they didn't honor their sale. Not going to buy my cat food from here anymore since they don't honor sales and only know how to hold up the line so they can find ways to justify not honoring the sale. I'm going to PetSmart now. read more

I didn't catch her name, but HUGE shoutout to the extremely kind young lady with the glasses and green pants! She made my shopping experience very comfortable and enlightening. I'm a first time cat mom, so shopping for my kitty can be daunting and overwhelming but she, along with the other very kind and helpful staff made it easy and educational! read more

My pet experienced horrible animal cruelty in their grooming department twice. The first incident my pet experience was having unclean clippers used in his face around his eyes which caused really bad sores. The second incident my pet experience was having something punched into his lower back which left a clean open hole about a centimeter in circumference. I didn't want to believe that someone could be so cruel but after having my pet groomed for several months without any issues at another groomer I knew they were guilty of causing injury to my pet. Please avoid visiting and having your pet serviced at this location. Bethany was his groomer during his first incident and Sierra the store manager was his groomer during his second incident. Both incidents were quoted diagnosis from his doctor. This grooming location should be closed immediately or hire an entire new staff!!! read more

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