my kitty is wierd. first, she wouldn't drink water from a bowl and, as a result, had some . . . um . . . difficulties. the vet recommended we switch her to wet food. that's when we discovered she was also a snob. no wet mush for her, nosireebob. fancy feast only please (cheapest prices at bj's and wal-mart, not petco). then we tried one of those mini-fountains for her water bowl. she was fascinated and began drinking more water (the bowl is cheaper at stop & shop - o.O). perfect. abruptly, she stopped eating her wet food. wtf?! when yelling "EAT!!!! WHY WON'T YOU EAT?!!! GAAAAAAAAHHHHHHH!!!!! FUCKING CAT!!!!!" didn't increase her appetite, we decided to see if she would go back to kibble. sooooooo, after trying all sorts of dry food, we discovered the one she will lower herself to eating is hill's science diet. of course. i assume whisper *knows* hill's is twice as expensive as the next hoity-toity competitor and is *only* available at the vet and pet stores. yeah. so, we're now regular shoppers at this petco. it's clean and well organized although, as implied above, they don't necessarily have the best deals on things you need for your pet. the selection is very good though they do not have everything. it strikes me that the pet store should really underprice the grocery store for pet supplies, but what can you do? they have a rewards card system so you can put another plastic doohickey on your keychain that may or may not get you some benefits in the future. parking is . . . something. you either have to pull into a lot on the other side of the street (by the ihop) that actually runs under the street - took me 4 vistis to figure that out); park on the street (hit or miss); or park in a lot a full block past the petco (by the outback) and grab the elevator down. there are no signs indicating ANY of these will get you to petco, but i blame the city of quincy for that. the help is fine - not stellar, not incompetent, just fine. i've only had one major snafu (item on sale + ring up at full price + complaint = me being charged 3 times for item + 1 hour to void out 3 charges & ring up item at sale price) but they've also found discounts for me and usually keep extra coupons at the counter, so it evens out. located between burgin parkway and hancock street, this petco is close enough to the quincy center t station to be accessible without a car. by car is easy as well, just look out for the parking. of course, in addition to cat stuff they have supplies for dogs, birds, fish, reptiles and whatnot. can't really tell you much about that, though. read more

Terrible grooming service. I went to bring my dog in for an appointment and got stuck in traffic which delayed me 15 minutes. The employee then said he couldn't take me anymore because he was "too busy". He didn't even try to accommodate us after driving almost an hour to get there. I didn't get any indication from Petco that there was a window in which they could just cancel the appointment. And if they're so busy that being late 15 minutes means they can't fit us in, then don't allow someone to book an appointment that day. Very disappointed and unlikely to go back to Petco again. I'll find a more professional groomer. read more

I agree with the review below me. All the groomers appear to be super nice and friendly. My little pup doesnt love going like any other poochy but just ask for Christina there. She is a doll and does an amazing job! read more

Never again. I brought my English Mastiff in for a bath and nails yesterday. Yes, she's big. No one told me she didn't fit in any of their crates to dry off. She fits just fine in her crate at home. Why don't you buy a crate or stop offering to bathe dogs you can't properly tend to? I picked up my dog yesterday, and she was shivering in the corner in the area where the door opens from the outside lobby. 56 dollars for a shivering Mastiff bath. read more

I didn't know what to expect since I never own a dog or take a dog to a training class. However, just from my 1st experience here, terrible class. I want to take my dog here hoping that she can make friend and play. When the course start, there was only one other dog and mine so 2 dogs in the class. The trainer constantly talking, she like to chat a lot so sometime one hour fly and the dog didn't learn much. Luckily, my dog is toy poodle so she is a fast learner. The other dog in the class is a multi and so hyper, he is easily distract. For the whole course, my poodle, only learn how to sit and lay down. I decided not to continuous the second training class. I has been YouTube and trainer at home. I would not recommend this Petco training class, waste of money. read more

This review is strictly for grooming. If you want to bring your dog here for a haircut, PLEASE DO NOT DO THAT TO YOUR DOG. I've come here in the past for baths for my dog, which are perfectly fine. BUT I brought my dog in for a TRIM today, and she came back out looking a WRECK. All we asked the groomer to do was trim an inch or so off of her and instead she basically BUZZED AND SHAVED our dog. We have a Shetland Sheepdog, so when I say SHAVED, I mean she literally took off all of her fur. I can't even look at my dog without feeling guilty now and honestly I'll never come here again or recommend any of my friends to come here for a groom. I'm so upset and if my dog could see herself in a mirror, she would be too. read more

The only place I can take my dog to get a great cut where she leaves happy. It's a little pricey, which I. Find surprising since its a petco, not a ritzy dog boutique spa (generally about 100 bucks),but every time I try to go somewhere else they don't compare. I don't remember the managers name,but the woman is spectacular! She is talented groomer and very gentle with my dog. Outstanding! Who would have guessed? read more

Okay, it's not the biggest or fanciest PetCo, but you can park on the roof, and if you bring home a terrified rescue that has been transported from Texas and you desperately need a crate and some treats, you are good to go. read more

Fantastic experience. The groomers were such professionals. I and Bubba my dog were treated with respect and love. All the best! Dog owner Dan read more

The one star is for the groomers. I would like to express my dislike for them making me aware of their hours of operation and then leaving early or taking a long lunch break. I made an appointment and showed up and the groomer was gone for the day. This happened twice! The prices for the blue buffalo are pretty high compared to PetSmart. They do not have a large selection of Blue Buffalo either. My puppy eats Wellness food now, but I purchase it from the larger and much more inexpensive variety from PetSmart. All in all, I recommend PetSmart over this place when it comes to grooming and pet supplies. read more

Love this place! I take my pup here for a nail trim and they are amazing! She comes out smiling everytime! Everyone in the grooming dept is amazing. Very attentive, careful and very nice. I know there can be skepticism with big name chains but this location is the best! Star treatment at a great price!! read more

Haven't been back in awhile and it's still the same way I left it. I only came here to get some glo rocks to change my tank up a little and something for my hamster to chew on. Needless to say, I wouldn't buy my fish here. I think they added corals now, I didn't see them the last time I went there. Pretty nice addition but I can't say for myself if they're good or not since I don't have a salt water tank. read more

My British Bulldog loves his Touchdown Spaworks at the Petco grooming salon. The ladies spoil him. Everyone treats us really good here. The staff here really are passionate and know their customers. Training is good and we love free puppy playtime on the weekends. Lots of parking. Elevator access. Good selection. read more

The absolute worst grooming experience. The groomer was rude and ignored all of my requests. Do not take your dog here.

Took my puppy here for grooming and during the process she was nicked by the groomer. The staff called me right away but were kind of nonchalant about the situation and were not sure if she needed to go to the vet. Once I arrived the staff looked horrified because they were of course unaware of how I was going to react. I remained calm and one of the ladies showed me the cut under my puppy's arm. This cut definitely needed a vets attention since my puppy was bleeding all over me but in the mean time I wish they had tried to sterilize the cut or wrap it instead they just called the vet that Petco uses and made a appointment like it was not a big deal. I gave them 2 stars which is a gift because I still did not get a straight answer on why my puppy was nicked so badly and they thought she did not need stitches when she obviously did. I do appreciate them for paying for the vet bill because obviously there was much guilt on their part but I will be looking for another place for grooming. As a dog owner you are always anxious when you drop your dog off somewhere and I do not need this added stress read more

This is for grooming... The girl behind the counter Jessica, had a nasty attitude. Not friendly at all, every dog that came in was an eye roll. I waited 10 minutes to be checked in, standing in front of this girl while she kept taking phone calls. Then I told her I wanted my dog just washed and trimmed, she SHAVED him! Down to the skin!! It was winter! I couldn't believe it, I will NEVER be back. And he needed a medicated bath. $75 later... I could've taken a Bic razor to him myself. People who don't like their job should really look elsewhere. read more

Very helpful and friendly staffs! I recently started a new fish hobby and the girls were able to figure out my cloudy tank problems with one visit. I am very impress and will go back=) read more

Over the past few months petco has really amped up their dog training! This is probably thanks to their new dog trainer Karmen! She is awesome and has really made the program ten times better! read more

Got there 10 minutes before closing to grab dog food really quick and was refused service. Completely rude.

Though I have experienced better, as two stars would suggest, the over-all experience is pretty good. Just don't take your puppy to their puppy play time on Saturdays. This is THE reason they lose two of five possible stars. THEY DO NOT REQUIRE PROOF OF VACCINATIONS. If you have a puppy, you probably know that they only have antibodies from their mother's milk, which starts to fade away between 8 and 16 weeks, depending on how much of the milk your puppy got. That being said, until your pooch is fully vaccinated, why would you want to risk them catching something like parvo? PUPPY PLAY TIME: There are LOTS of pups there. Sounds like we're off to a good start, right? Well, we would be, if there were enough, qualified staff to handle it. There's typically one big area for the dogs, but they do divide them up by energy level, if needed. I've witnessed dogs legitimately fighting, peeing, pooping, barking excessively, and bullying. The staff was too busy cleaning up after the dogs to break up the fights, quiet the excessive barkers, or stop the bullies from bullying. My pup was a little shy at first, and this little hound thing kept barking in her face, running over her, biting her, and using her as a platform to jump the corral. Because of it's over-excitement, the rest of the group was very unstable. It got to the point where I stepped in myself to handle this dog, and actually told the "Trainer" that if she didn't control the dog, I'm removing it myself. As soon as this dog did leave, the rest of the group played normally. If I can spot a problem dog, the staff who's supposed to be in charge of this stuff should be able to also. ON A LIGHTER NOTE: They have a ton of stuff. Most of the staff are pretty cool, and some of them are actually pretty knowledgeable. It's also a good place to do some training with your pup, with lots of distractions. They say they have "discounted vaccinations", but I'll never go to PetCo for my dog's shots. I'd rather stick her with a rusty nail. Anyway, they salvaged three stars with me due to their wide selection of toys, treats, food (though I don't feed my pup any of the food they carry), books, and accessories, such as beds, crates, collars and leashes. This place probably isn't as bad as I make it sound, to most people. I'm very picky when it comes to my pup, and that puppy play time really turned me off. Disorganized, no proof of vaccinations needed, and virtually no staff supervision. read more

Petco is the worst place ever. The grooming department it just awful. I went there and first the grooming manager said that my pure breed german Shepherd is a LAB!!! (really??) then they gave me a price from grooming him-around $80..For the same package I pay only 56 dollars in PETSMART in Braintree and they know dog breeds very well. Also while I was there the manager had a dog on the table and just left it there and walked away-how the hell you can leave dog on the grooming table unattended???I was freaking out that this dog will felt down and broke leg or so.....They even weren't nice and helpful when I was asking questions..NEVEr EVER AGAIN!!!!! It's such a horrible place...I am going ONLY to Petsmart from now.... read more

I love the Quincy store very knowledgeable in saltwater fish great selection. Stay away from the Plymouth store they don't take care of the tanks fish are marked wrong very dirty will never return to that store read more

I bring my dog here to be groomed on a pretty regular basis. A women named Jessica I believe mostly takes care of my girl when I bring her in endless she isn't working. I have to give this women props, my dog is very shy and skidding due to her original owner who bred her. this has literally been the only grooming place where nami has felt comfortable and hasn't ran out of like a bat out of hell when I go to pick her up. She always tells me how nami was during the visits and gives me some tips I remember last time I was there she had a little rash and she had suggested it may be because of the chicken in her dog food I swapped the dog food and the rash went away. I once tried to bring her to a closer pet Co and it was an absolute disaster. She didn't look clean they didn't tell me anything about her visit and she looked terrified and ran out of there like a bat out of hell. She has also brushed and clipped my cats nails with no problem while I was watching in less then 10 minutes. To the people saying it isn't the "best pet store" in my opinion it is. The groomers handle your dog and cats like they are their own. They show compassion and care for each animal that comes in and they go above and beyond in there grooming. There store has everything I've ever needed. This is the place to go for affordable and good quality grooming! read more

I love Petco the staff are amazing the store can use some fixing up but the training is really where it's at! I have 8 month old Bichon Frise who just graduated Canine Good Citizen thanks to there awesome trainer Karmen and her dog!! Karmen is a amazing and her large breed puppy is just as amazing as her. Karmens super friendly and has patience of a saint apparently her puppy does to and is very obedient. I have done puppy level 1&2 with Karmen an now I'm going for CGC. I just want to say if you need help training or learning dog behavior or have dog questions she is the one to ask. For awhile I was on the fence about CGC because my little puppy loves dogs and doesn't know how to greet and through the patience of Karmen and her dog we now know how to greet other puppies appropriately with out jumping yay! I wouldn't believe any of the bad reviews about Karmen because with out her Petco dog training would just be training since they have Karmen it's fun, exciting, and a great learning and bonding experience for you an the pup. I love it here and I will refer anyone to Karmen and I especially love her dog and being a smAll breed owner we have to be weary about large breeds wanting to eat the little ones and her large breed puppy is a patient gentle giant. Love Quincy Petco and I wish my training was never going to end but we will be back to check on our favorite trainer and her pup!! Training here is awesome ask anyone about her she is awesome. I wouldn't believe the bad review because it doesn't sound like my trainer once you meet her you believe all the great reviews like mine. read more