I am so grateful for Dawn ( Schultz) she always is very nice and answered any questions I have. I…read moreabsolutely love this place because the staff is super nice and helpful. I have used this kennel from one night to 5 nights, and highly recommend this place.

We had an amazing experience with the board and train program. We did the two week option with our…read more15 mth old Cane Corso pup who weighs 135 lbs. When we came to pick him up we were amazed with the progress he had made in such a short time. Dawn the owner went over the problems that we really wanted help with and what would help our family the most. And executed training on each thing we spoke about. I am so amazed at my dogs calmness and alertness and want to be a great dog since he has been back home! ThNks Dawn

I called this facility to tell them that I had adopted a scared/aggressive dog from the shelter. I…read moreexplained everything to them that my dog was extremely kind to me, but so scared of other people. I asked if their classes would help me. The trainer assured me that they have had many dogs like my shelter dog! I have had another dog before and was only used to training a puppy, not a dog that needed special help (such as a rescue dog). We went to a class and they told me I needed a prong collar. They said that is the only way to fix my dog. Sharp tugs to get him in line was what he needed.....a firm hand...etc. In order to teach him to lay down you put your foot on the leash by their collar so they cannot get up! Happily my dog was kicked out of class after the second class! They said they were to worried to have him there! I was so embarrassed! I had explained his situation to them before we even showed up! They even requested i return their "caution dog bandana". What!!?? I then called TAPS, where I rescued him, to recommend a trainer to me. They gave me the name of the person they work with. This person was a godsend to me and my dog. The trainer had so much education in dealing with scared dogs. The trainer taught us how to use positive reinforcement and highly motivating treats to get the proper behavior. I cannot believe how far my dog has come! I often am bothered by the "choke collar" and methods that Heartland taught. I hope everyone reads this and finds a more positive approach.I'm so proud of my pooch! My dog is my world. If you feel the same please do not go to this facility!

I have taken four dogs to this facility for a total of 13 classes. In response to some other…read morereviews, I have never seen anyone REQUIRE the use of a training ("choker") collar or prong collar. Occasionally they have been highly recommended, as they can be a very useful tool if used effectively. I have, however seen some dogs do amazing on prong collars and if used appropriately, (which is taught), they are an amazing tool to teach your dog to walk calmly on a leash. A couple of easy, gentle corrections can have your dog learning very quickly. For those that I have seen insist on using a buckle collar during the learning portion of training, their dogs have continued to pull on the leash and drag their handlers until the very last class. Exactly what they're trying to avoid by taking the class to begin with. All my experiences have been positive. I had the "military man" instructor at one point, and I never saw him choke a dog. Our training collar broke on my giant breed as well on a very light correction. Come to find out, it was a bad batch of collars they had ordered. I have seen some of the worst dogs come out amazing in the end with confident handlers who are not afraid to make a correction when needed, and realize that corrections ARE needed at times. The instructors have always been friendly to the customers and the dogs but will not hesitate at times to be truthful if it's needed. I've no problems returning to Heartland as I've always left happy and with a well trained dog.

Jordan in the grooming salon is the best. He is patient, kind,and attentive to my dog's grooming…read moreneeds. My dog always comes home looking like a star!!!

I had a great experience with my grooming. Everyone was nice and very professional. It was easy to…read moreget on and my dog looked great.

You might say my husband and I were anti-boarding. We'd never read about a boarding service that…read moreseemed like it would be as good for our dog as it was convenient for us. Play All Day, though, is a totally different kind of boarding. The dogs are active throughout the day, both with other animals and with the people who work here. April is great with dogs of all sorts of personalities, matching them up with other dogs they'll like, and gradually helping them warm up to the new environment. Our dog was very nervous about the daycare/boarding, but she worked with him over several visits, and by the time we picked up him after a 10+ night stay, he... well, he was happy to see us, but I don't think he really wanted to go home! The services here are more expensive than at many other boarding facilities, but we found that it's ultimately an awesome value for the great care that they provide, and the knowledge that our dog isn't just getting fed and let out to potty, but is actually having a great time. We will definitely be using Play All Day again and would recommend to absolutely any dog owner to try them out for daycare or boarding.

My dog has been going to PAD for a year and a half now and I'm writing this review as I'm on…read morevacation and she's at daycare. I would not hesitate for one second to call and ask if she can come to daycare for any reason. We're wanting to take a vacation, call PAD. We wanted to go to the fair for a day and had no one to let her out at home, called PAD. They really are like a second home to our dog and I'm so glad I called and got on the waiting list when she was only 10 weeks old. We used to use the vet's boarding in town for my older dog and it was awful because he was in a typical concrete kennel with dog barking echoing in his ears for 24 hours a day, only being let out to potty a few times a day. I did not want this for my young dog so I looked for alternatives and this is the complete opposite at PAD. My dog is only crated at nap time and bed time, just like it would be at my house and I know she's so tired from running crazy all day that she probably gets in her crate at daycare and goes right to sleep. Daycare is a 50 minute drive for us one-way and as soon as we turn onto Carver Ln, she's pacing back and forth because she knows we're almost there. We walk in, they say hi to Ruby and she's already racing towards the play door. This is a heart-felt review and I feel like when I drop her off, sounds silly, but it's like dropping a toddler off at grandma's house. You know she'll be taken care of and you don't worry that she's getting into things.

A short and simple review for this little shop of doggy heaven…read more Came in with my girlfriend and her pup to get her nails trimmed. When entering the two girls inside were so happy and caring it put her pup at ease...the few little treats she got when walking in probably didn't hurt either. The selection of treate and toys (treats that are fresh and super healthy) is amazing and the prices aren't bad either. You can mix and match all of their snacks and treats by the pound, so your pup can try a little of everything.

I took my Chin-Wah (Japanese Chin/Chihuahua) for her first grooming. She doesn't shed, but was in…read moreneed of a good summer cut. I asked for the length to be basically 1" and a Brazillian on her girly bits. What she got was a hack job and was still partially dirty. Her white chest is splotchy gray and girly bits are yellowed. I wash her myself, so I know for a fact she is white furred in both those areas. It cost $65 before tip. The owner was condescending, when I spoke with her. She kept saying "Well, I'd have to see it." Because, evidently, my word isn't enough. I even told her I could send pictures, but she kept over talking me.

They wouldn't give my dog a bath because I gave him Benadryl beforehand to calm him down so that it…read morewould make it easier on THEM to get the job done. Despite me driving 20 miles and taking the special time out of my day to reserve this appt days ahead of time. Absolutely ridiculous policy, if I as the owner want to give him Benadryl or any other calming agent I assume that right and risk. Petco is never getting my business again.

Clayton is especially helpful! Answers questions about lizards/ spiders- while pet sitting, this…read moremade my day!!! Thank you. Worried granny.

We've only used the Daycare services, and absolutely love it. We always receive a nice and warm…read morewelcome when dropping off and picking up our Maggie. She comes home tired and well socialized. My fav are the days they send pictures/report cards. I like that they do keep the number of dogs at daycare to a fairly small number compared to some of the other ones that have large volumes of dogs.

Our puppy loves going every Friday to "school" I will say it's nice to know they are caring for…read moreyour dog while your at work so they don't have to be left in the crate all day! The pictures are the highlight of my day! The girls who take my baby in the morning are always so cheerful and excited to see our puppy!!

i took my dog here for their Beginner class. class was 6p-730p & it was convenient for my work…read moreschedule & close to home. my dog is a rescue that i'd had for just over a year at this point & i realize i'm still getting to know his/her queues & behaviors. i'd informed the instructor of this when signing up for the class. i'd also informed the instructor that my dog was not treat motivated at all. she told me not to worry that she could get him/her to take treats. i was willing to see what she could do differently. i let her know that i'd been through obedience classes before at another local facility with my other dog - she did not have positive things to say about that place, which i found unprofessional, but blew off as a passing comment when signing up. the first night, the instructor talked so long that by 7:10p we had not done any training & were still talking about her training philosophy & her pets. she spent some of that time comparing her training philosophy & techniques to one of the other local facilities (the one i'd gone to years before) & constantly criticizing. worse, she would look to me when she'd do that & a couple of times asking me to chime in or agree - Very Unprofessional. we ended up staying until almost 8p so that we could get some training in. she did assure us that subsequent classes would start on time but we'd probably always go about 15 minutes over - that kind of defeated the purpose of fitting into my schedule. she brought her own dogs to class to serve as examples, which i would totally expect. however, as nice as her dogs were, they didn't really behave all that well. multiple times the first night, she'd put her dog on a sit/stay & within a minute or two, the dog would walk off. she would ask the dog to come & it didn't. her response? "Really? Are you kidding me?" she told us to get used to that phrase because we'd be using it a lot. at the same time, she told us not to repeat commands, only say them once. but we were not to continually correct our dog, only say the command once. i've been through obedience classes so this is not an unheard of concept. however, our "correction" was the Really/Are You Kidding Me response. i was floored that this was a technique. i held on thinking it will get better, this is just 1st night settling in. at the 2nd class things still did not start on time & it seemed very disorganized. there were no Assistants so that made things a bit disorganized. i was determined to see this through - it was only 5 weeks. she had a different dog for her examples, but this dog was not obedient either. i had to remind myself that when describing her philosophy, she said she didn't believe in Obedience, she believed in a Relationship with your dog. that's all well and fine, but her relationship with her dog(s) seemed to be they could do what they wanted & listen to her when they felt like it. my dog is too high strung for that to be an effective practice for us - i want my dog to "obey" for his own safety, not so i feel empowered. this was not going well. the final straw came at the end of that 2nd night. we were training our dogs on the Focus/Look At Me skill. my dog was doing pretty good. the instructor came over to see for herself & tried to give him/her treats but my dog wouldn't take them, as i'd informed her at sign-up. the instructor said "well, i can't get him/her to take a treat, see if you can." Really/Are You Kidding Me? my mistake, i thought that is what you do! at the end of the class we had one more skill to demonstrate (i don't recall what it was). she walked over to check my dog and he/she performed it fairly well. the instructor then said, i kid you not, "wow that's really good for a InsertBreedHere! and i don't even like InsertBreedHere!". luckily that was the end of class & we left, deciding not to return & just lose our money.

Very clean, didn't have that "dog smell". The groomer was very sweet and seemed to really care…read moreabout the comfort of the dogs. And bonus, Kooper looked adorable after his clean and cut

From the owner: A new pet shoppe & spa in Junction City Shopping Center for all hounds, big & small!read more