A short and simple review for this little shop of doggy heaven…read more Came in with my girlfriend and her pup to get her nails trimmed. When entering the two girls inside were so happy and caring it put her pup at ease...the few little treats she got when walking in probably didn't hurt either. The selection of treate and toys (treats that are fresh and super healthy) is amazing and the prices aren't bad either. You can mix and match all of their snacks and treats by the pound, so your pup can try a little of everything.

I took my Chin-Wah (Japanese Chin/Chihuahua) for her first grooming. She doesn't shed, but was in…read moreneed of a good summer cut. I asked for the length to be basically 1" and a Brazillian on her girly bits. What she got was a hack job and was still partially dirty. Her white chest is splotchy gray and girly bits are yellowed. I wash her myself, so I know for a fact she is white furred in both those areas. It cost $65 before tip. The owner was condescending, when I spoke with her. She kept saying "Well, I'd have to see it." Because, evidently, my word isn't enough. I even told her I could send pictures, but she kept over talking me.

I loved taking my baby to Polished Pups. Nancy and her staff are so sweet and loving to the pets. I…read morealways felt assured that my Itzy would be well taken care of with Nancy. I was also always happy with Itzy's final hair cut and the price. Overall, if I were still living in the area, Polished Pups is definitely where I would continue to go.

From the owner: Small and large breed dog grooming. By appointment only.read more

This is by far the best Doggy daycare in Peoria. Unfortunately, my Dalmatian passed away, but he…read morewas always so thrilled and excited to come here for daycare and boarding. They take such great care of your pups. The facility was extremely supportive of us after Pongo passed away and they even gave us a couple gifts to commemorate him. Thank you so much Waggin Tails!

The best place to take your children. Every single employee I've interacted with has been so nice…read moreand it's very easy to see they all love animals like they are their own. Every time we pull into the parking lot my dogs are SO excited to get out. They both run inside and are greeted with so much love from the staff. When I come to pick them up they are EXHAUSTED. Just what you want from daycare. I highly recommend waggin tails for your; daycare, boarding, grooming, and second home needs. They are also extremely easy to schedule with and if you're ever missing your babies you can pick them up anytime Thank you so much for all you do

Lilly and Hope are so excited to come in! We get to the Emo sign and they start wiggling their…read morewhole bodies and get so excited ! we love Gucci Pucci!! You are the best! We are 17 year clients and wouldn't dream of going any place else!

From the owner: Guccipucci was started in August, 2002 by Amee Suydam.read more

I had a great experience with my grooming. Everyone was nice and very professional. It was easy to…read moreget on and my dog looked great.

Jordan in the grooming salon is the best. He is patient, kind,and attentive to my dog's grooming…read moreneeds. My dog always comes home looking like a star!!!

Great place! We take our dogs all the time and have had no issues! Will continue to go.read more

Poor staff communication. At both locations (Peoria and new EP) I was told something over the…read morephone. Only to come in, speak to the manager, who told me something completely different. Both times resulted in my dog unable to participate in day care or boarding and wasted time. Management needs to communicate and train their staff regarding rules, regulation, policies, etc. In regard to the Peoria location, I suppose the day care is alright and the facilities do seem nice and clean. At the end of the day, my dog hasn't seemed as tired (like she has before at another facility) but at least it's socialization and a change in environment. These locations just happen to be closer and useful when my other facility is full. I like the ability to see the live feed but most times I don't see the staff interacting with the dogs. With the new EP location, I'll give them the benefit of being new and continue to give it a few more shots. At my other facility, the staff is friendlier and more knowledgeable, and my dog seems pooped after a day in daycare. But I'm hopeful CBW will work out to be like that too as we all want what's best for our four-legged family.

My precious cat had cancer and her tumor had ruptured. She was not getting better. Family vet…read morecould not get her in and gave me referral of Tender Care. They got us in and were very compassionate. Nita rested in my arms and calmly passed away. I would recommend Tender Care for veterinary services.

Went there for several years and constantly was told my dogs skin issue were due to his diet and no…read morediagnostics were ever done on him. When we pushed on his, Dr. Larson just tried to get us to change our dog to an expensive food. The new vet had him diagnosed on the first visit with 2 separate issues, none of which had anything to do with his diet. It took less than 30 days for this vet to fix his issue when Tender Care just turned a blind eye. Constantly had to go to office visits to have them diagnose the same chronic ear issue that was documented, but they wouldn't give us the meds. The long term meds we needed for this took getting the office manager involved to finally get it done. Now, They state I bounced a check back in Nov. 2025 but will not provide me with proof of this and is expecting payment. I have been trying to get a call back since Jan 2026 when I was notified of the issue. Bad office management, Dr. Larson dismisses patients concerns, prescriptions are impossible to get filled in a timely manner. I've called 3 times and no call backs as of yet. Want to take a bet if I get another invoice this month with no explanation? Isn't that a BBB issue for bad billing practices? Or are we in the business of making money and not taking care of the animals. If that is the case, then maybe you should not be in this field. Because I went to you to take care of my animal and I trusted you and he suffered for years due to laziness and the vet constantly dismissing our concerns.

My family was new to the area and hadn't found a veterinarian yet for our four pets. Our Golden…read morestopped eating and Mt Hawley got us right in. Unfortunately, he had cancer throughout his body and couldn't be saved. It was a horrible day, but I can't say enough about the kind, compassionate treatment of Dr. Dawson and her staff. They keep us informed on all the tests and gave us all the options. It was very late in the day and past closing time, but they allowed three of my kids and my wife to say goodbye to Dallas on FaceTime. Everyone in the clinic was so kind. They will be our new vet, hands down. I can't thank them enough. You can tell everyone there loves animals...and understands we love our pets. Thank you Mt Hawley!