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    Petco

    2.5 (22 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    1 year ago

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    Petco C.

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    2 years ago

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    3 years ago

    PetSmart has far better customer service and pricing than Petco. PetSmart has a far superior rewards program too.

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    5 years ago

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    Petco Support

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    6 years ago

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    Petco Support

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    3 years ago

    Helpful 1
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    5 years ago

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    3 years ago

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    7 years ago

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    6 years ago

    Customer service is poor. when you bring it to attention of management nothing is done.

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    Petco Support

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    14 years ago

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    4 years ago

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    8 years ago

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    Janelle S.

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    15 years ago

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    12 years ago

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    8 years ago

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    Petco Support

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    10 years ago

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    9 years ago

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    7 years ago

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    Petco Support

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    11 years ago

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    13 years ago

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    Ask the Community - Petco

    MuttSchool

    MuttSchool

    (6 reviews)

    The amount of trust yall put in others to train your pets is insane including with myself believing…read moreI would get effective training. I paid $900+ for a month of training for my German Shepherd and the funny thing is I got an invoice for $160+ I have to pay back for days I didn't use when I was currently not having my pup taken to school. They couldn't even teach my dog to sit and on top of that, I had someone pick her up for me and she had smelled like urine and feces due to them not taking her out and there's no way she was doing that at home because the other person I had dropping her off and picking her up was actively teaching her the basic things while I was away for training. So it being a daycare I wouldn't even give them that credit of saying that. I'm not paying that fee cause that's bullshit honestly for the days I didn't use I'm getting charged? I placed her in there in March this year on the 14th and pulled her out around the beginning of April due to the mishaps of her not being let out and attended to. If i wanted her to not have no out time, I would've just left her at home with no one to take care of her and have her be neglected etc. If anyone wants a good or decent dog daycare don't give them a chance. it's a bunch of unqualified people there making an earning they did not earn. As patient as I am and was during them showing me what was going on, I was not impressed and didn't say anything at all after having her back home seeing how much she was hungry and thirsty. Keep giving those a benefit of the doubt and they'll take your kindness as weakness. Good hunting to those who want efficient training and proper care of their other children while at work and or away.

    I honestly thought my dog was a bit dense before I went to Mutt School. As it turns out, she's…read morebrilliant, I'm the dense one! The basic class was great for understanding the techniques for training your dog. If I hadn't moved away I would have attended more of the classes!

    Wildcat Pet Resort

    Wildcat Pet Resort

    (8 reviews)

    Dropped my dogs off to them a few weeks back, when I picked them up literally 3 days later they…read morewere so skinny, I understand when dogs are away from home they don't want to eat. I also never received any updates of my dogs, I had to reach out to them. When I picked my dogs up, one of my dogs half of her teeth were silver and when I called and asked why they said "oh she was probably chewing on the kennel, I was NOT happy about that. Lastly when I went to pay, it was WAY more than what their website had totaled up for me and I was not prepared for that. All and all I do not recommend this place

    We have been using Wildcat Pet Resort for around a year for both of our dogs. Our boxer drags us…read morefrom the car to the front door every time we go. She can not wait to get inside to go see her friends. We have used both their daycare and boarding services and have been impressed. They knew our dogs by name after the first time we took them. They even board our Frenchie who isn't super dog friendly when we're in a pinch and grandma can not watch her. She doesn't love to go because she is spoiled rotten but when we do go she will immediately go to Elizabeth. Speaking of Elizabeth - customer service from the office staff here is amazing. They're always polite and accommodating when I call. One review on here says they weren't following instructions to transition their dog's food, resulting in a sick pup, which hasn't been my experience with this staff. I have a dog with a horrible illness called Exocrine Pancreatic Insufficiency and they follow my directions to the letter. She is so sensitive that any deviation from the routine can result in disastrous consequences. She has to have prescription enzymes with every meal and she rarely comes home with an upset stomach. I do not blame the kennel when she does because any dog can come home from a boarding kennel with diarrhea from the stress of the experience. The fact that they're willing to take pets who take daily medication and have to eat 3 times a day is a life saver to me. Instead of being married to my house or constantly stressed about the sick dog while I am away, I can take her to daycare and have parts of my life back. All in all, I wish I could give Wildcat Pet Resort 10 stars, but since that isn't an option, a mile long glowing review will have to do'

    Woof's Play & Stay - What I asked for.  Her last grooming in Kansas City November 2022.

    Woof's Play & Stay

    (5 reviews)

    Our dog loves Woofs! Whether she's going to get a full groom or there for play and stay, she gets…read morevery excited when we pull up to park! We appreciate the friendly staff and our dog does too! She always leaves there happy! Thank you Woofs!

    My 2 boys have been a regular with their grooming. Today's grooming will be their last. Dropped…read moreoff both boys today at 0900 when doors open and which was their appointment time. There's been a few times before I've had to call and ask if the boys were done since it was going on 5 hours... And its always "oh yeah they're done." Ok... Then theres times at around 1130-1230 when they would call to say boys are done. Today it was 1600, I was already in Manhattan so I stopped by to ask if boys were done and front desk stated he was wondering why the boys were still here and states "she forgot to call you" WTF!!!??? You forgot??? My boys are not my pets they are my kids!! I DO NOT crate them when they are home so to be cooped up in a crate for over 5 hours is very stressful for them!!! Plus I buy them frozen treats so they can have something while waiting in the crate but their breath doesn't smell like treats so what the fk did I pay for???? They do a great job in grooming, don't get me wrong. But both boys were so stressed out, they didn't even want to play when they got home. And Benny is obsessed with frisbee and ball play. He didn't even want to touch his toys when he got home. To drive from JC to Manhattan back to JC then to Manhattan then back home is too much. It was worth it if customer service was consistent but to forget that someone's loved ones are just sitting in a crate wondering why they were still locked up is just fkd up!!!

    PetSmart

    PetSmart

    (14 reviews)

    Not a Positive Grooming Experience I was very displeased…read moreand will not go back. My appointment was at 8:00 and the groomer had not arrived for the appointment. I had to talk to the helper. So, what I conveyed to her was not shared with the groomer properly, Let's call the groomer V. V rushed in late while saying she had to take a phone call, so she did not acknowledge me. The helper put the lead around my 60 pound dog who was reluctant to leave me. When I looked up, she was literally dragging my dog across the floor by her neck. V did put a stop to that after I voiced that my dog could be hurt​. I had chosen the length to be between the second and third swatch for length, but more toward the third. My small dog was given what I can only imagine was not either because her skin was showing through. When I got my dog home, she was so miserable with scratching and biting and itching. I finally had to go buy oatmeal and coconut oil to bathe her in an oatmeal bath and soothe her skin further with the oil. The manager called me after I pointed out my experience. We had a nice conversation about having this be a learning experience and bringing these points up at their next meeting. Then V called. No matter what I said, she had a come back that placed blame on me, my dog, or some product that was used. I gave up trying to have a mutually beneficial conversation. I will never go back. I suggest you find a different grooming salon for your dogs. Pertinent points: Late to work Phone call more important than customer and her dogs Dragged 60 pound dog by her neck across the floor with a lead Information not correctly transferred from helper to groomer Groomer contacted me, but put the blame on me, my dog, the shampoo, but never acknowledged her part in the sad results

    I took my golden doodle to get groomed and my husband and I stayed the whole 2 hours outside until…read moreshe was done and when we got her back, we immediately noticed something was off with her. When we got home she was moaning and groaning all night all and was not able to sleep. In he morning she couldn't even hit down properly and she kept yelping super loudly. I immediately took to her the 24 hour vet and told me that who ever groomed her pulled and over extended her tail to the point where it became inflamed. They had to do blood work and X-rays, it was very stressful on my dog. I emailed petsmart to let them know and I even spoke with them on the phone and they completely ignored me. So I will be filing a report higher. There should be no reason why I have to pay $600 for a visit that was caused by a groomer. I will not state the name groomer but I DO NOT RECOMMEND BRINGING YOUR DOG HERE!

    Redefined Dog Training

    Redefined Dog Training

    (3 reviews)

    Make sure you get their prices in writing when you call and speak with them. I called on a…read moreWednesday to get information and pricing. When I called back on Friday to reserve a spot I was told a different price. And I read back all the prices I was given on all their services and the person I was speaking to on Friday said we have nothing for those prices newest. I read back and confirmed all the prices on Wednesday with the person who I spoke with twice if not three times and he said correction that is the price. After speaking with them on Friday I messaged them again on Saturday about how unhappy I was with the different prices I was given. They read my message and still have not responded. Very unprofessional

    I want to leave a follow up review, this time more realistic. I did leave one previously, simply to…read moreacknowledge the attempts made by a trainer there named Katya who I believe could have well trained my German Shephard, Robin, given the chance to train her here at my home. Where we live. The owner was a no call no show from the beginning, and no apology in being so, despite this being followed by a bite to another dog by a different dog of mine. Sending Robin to train was unnecessary and a knee jerk reaction. After his unprofessional inactions, I lost that beloved 3 year old dog. Robin lost 15 pounds in 30 days while at that facility. She was never bathed yet allowed to walk around in a feces covered yard. Even her ears were dirty. I wonder if this is where the parasite she came down with came from?? It cost 3400.00, and I had to provide all of her food. Not sure where it went since she lost a pound every 2 days. And the owner treated me with contempt and rudeness Katya seems to know her stuff, but could learn something from the phrase: teach, dont preach. It was a total waste of money, and I still lost a dog, which shouldnt have happened. This place will never get another dime of my money, and really should return it.

    Petco - petstore - Updated May 2026

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