Good Thor to go to for all of your pets needs it's also nice that you can take your dog in there so that they're not all alone at home

My friend and I went into Petco O Street Lincoln. I bought several fish and some live plants she bought a crawdad and some live plants it was okay except for the guy acted like he was doing us a favor by helping us out and acted like he really didn't want to do it. Sorry for making you do your job dude. Will be coming back in soon for some more stuff because I have five cats three dogs and a lot of fish. I hope we get somebody who is happy to help us next time. read more

Petco - Pet Training Near Me - Lincoln, Nebraska

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I do auto ship with Petco, they however fill that through DoorDash. This is the second time my order has been delivered to the wrong house and both petco and DoorDash say it's the other companies fault! This is now the second time no one has been able to help me and I haven't received an order that I paid for. read more

If your dog is hyper and can't sit still, don't take them to Petco to get a groom. My dog came out looking terrible and half-shaved because he couldn't sit still. They weren't able to fully groom him. They didn't charge me anything and the worker was nice. read more

Petco - Pet Training Near Me - Lincoln, Nebraska

Billy is an exceptional associate who goes above and beyond every time to answer all of our questions and make sure our needs are assisted. He is our go-to for all things small creature related! We visited this location today for free Puppy Playtime class and Easter photos courtesy of the beat dog trainer ever, Brady. The store remodel is going to be amazing! Thank you so much for all you do to help us take care our pets! read more

Petco - Pet Training Near Me - Lincoln, Nebraska

Found the perfect place for getting my dog's nails clipped. Professorial staff that does a way better job than that so called other place on N 27th I was tired of seeing staff sit around with nothing to do, but they give me a the " you don't have a appointment " Nail clipping is a quick job. Better service at Petco!!Give them a try, you won't be disappointed!!! Thank you! read more

We've taken our dog here to get groomed for almost 2 years and have had good experiences with Breya. However, we recently took him to a different stylist at the same location and trusted that they would meet the same standard. We were wrong! We have a long-haired dog, and cutting his fur too short could create permanent damage. We informed the new stylist about this, but our dog was left with no more than 1.5 inches of fur around his entire body. The back legs were not trimmed at all, his nails had blood spots from being cut too short, and they cut the inside of his leg with the trimmers. We found the cut on our own, they did not inform us he was cut when we picked him up. Not only did they potentially cause permanent damage to my dog's coat, but they clearly caused him pain as well. I will say, they did offer us a refund to help the situation. At this point, no amount of money will make me want to take my dog back there. Sounds like I'm not the only person with this experience judging by the reviews! If you're looking for a groomer, I would avoid Petco and take your pup somewhere else. read more

Very disorganized. Boxes in every aisle and staff more busy trying put one item away than care if a customer needs something in the aisle. Checkout very unfriendly, dont know what they are doing. Had to call for other staff several times for questions. Will not be coming back to this store. read more

the grooming services have definitely gone downhill!!! They hurt my dog twice to the point she had to be taken to the emergency vet during her grooming appointments. I was lied to as to how the injuries occurred and they even tried to blame my dog! Shes 15 and gentle as can be! I am done with their servicers altogether. They are impatient, rough and rude!! Be extremely careful if you take your dog here. The new groomers here don't care about your dog and do not have the proper training or demeanor to be working in this setting AT ALL!! Take your pet elsewhere and save yourself and your pet the agony of dealing with this. THIS IS NOT OK!!! I didn't so much as get a 'sorry we injured your dog'. Heartless. read more

Well, I don't know. I can't figure out why a person would leave a bad review because the roof was leaking! Difficult to fix on a rainy day. My dog and I LOVE the groomers. My dog is a snippy, nasty little poodle mix. The vet, a tech and I together cannot cut his nails but the groomers here do it and the dog doesn't make a sound. His haircuts look cute and his coat feels like velvet when I pick him up. My only complaint is that this store doesn't carry rats. They said they lost their supplier. But I probably wouldn't buy one anyway. My kids are grown. read more

I would give this place a 5-star review as I've been coming to this Petco for a few years, but unfortunately I did need to drop two stars due to the poor service received by Bailey today. I purchased a couple of emerald corys to add to my fish tank yesterday; however, 1 of them unfortunately didn't make it through the night. When I went to replace this fish I was assisted by Jacob, who was a great help, but left about as soon as I received the replacement. I walked about 20 feet before I really took a look at the fish, to which I noticed it was swimming frantically and occasionally upside down. After the short observation it was very clear the fish probably wouldn't make it in the tank, much less the 5-minute trip home. So, I returned to the fish tanks and waited for an associate to be free as Jacob had already returned to the back. Bailey approached and asked if I needed help where I explained the situation. Rightfully, she asked me if I dropped the fish and I said I had not and hadn't moved very far after receiving the replacement. She immediately snapped back with, "well this only happens if the fish was dropped." If I dropped the fish I would eat the cost because that's on me, but I didn't and the snappy comment was uncalled for. She took it upon herself to walk the fish up to the register, fine by me, but her face expressed her annoyance to the point another associate commented about it to her. She checked me out and reminded me that a physical receipt was needed in the future. I declined my receipt from the original purchase because I thought I received them through email. I wanted clarification on if Petco sent e-receipts and started to ask but she interrupted me halfway through to say "we are not responsible for keeping track of your receipts." Of course the store isn't responsible and she would have known I wasn't asking that if she waited for me to finish my question instead of jumping to conclusions. I understand the frustration of having to deal with unreasonable customers, especially working in the pet industry where I'm sure many customers probably walk-in with little knowledge of the care needed. But, she immediately took me as someone with no knowledge and showed her very frustration and annoyance with me every step of the way until I walked out the door. read more

Just right today to use a coupon I've had for several months for dog chow. They don't have regular old fashioned Purina Dog Chow here. Only the upscale Purina. and lots other choices. Great customer service. read more

I have brought by dog here since he was a puppy. I used to love them and their work but unfortunately now they will never receive my business in their grooming department again as it has gone significantly down hill. The last time I took my pup to get groomed he ended up with what I thought was an allergy hot spot on his left front leg that became infected. He had to be on steroids for 3 weeks, Benadryl, and a cone for 4 weeks before it healed. It turns out this was from a clipper burn he experienced while getting groomed. The only reason I know this now is because he was groomed on Tuesday of this week, and now he has the exact same kind of "hot spot" on his pelvic area. Same shape, same symptoms, everything. There are bumps, small scabs, and he is EXTREMELY uncomfortable. I can't let him lick the area because it will make it worse so back in a cone he goes. No dog should have to wear a cone more than once maybe twice in their lives and this is his 4th. Thankfully I noticed this sooner rather than later and am able to do everything I can to heal this clipper burn before it gets worse. Do NOT rush grooming dogs, the razors get hot and their skin is 10000% more sensitive than a humans. I hate seeing my pup so sad and laying on the couch whimpering because he's in so much pain. He doesn't even want to play with his brother which is unlike him. At this point I'd rather learn how to groom him myself so that this experience for him is never a possibility again. read more

Feeder crickets died within a week and we noticed parasites also. We gave the crickets plenty of food and water like we normally do with other crickets we purchase. We didn't change anything other than the store we shop from. read more

The curbside pickup at the 48th and "O" location was nonexistent. Nobody knew what was going on. Everyone was preoccupied with phone conversations. Very disappointed with the poor customer service. read more

This was our first time going to Petco for grooming and we were so impressed! We have a very anxious dog and they made her feel very comfortable right away. Her nails were very beautiful and I've never seen her coat as shiny as it was when we picked her up! Thank you Petco! read more

There chinchillas had PLASTIC IN THERE CAGE AND CARE FRESH PAPER BEDDING.Plastic is very toxic to them and it can kill them.there bedding can give them kidney stone. Chinchillas should only have wood in there cages. Honestly petco is fricking junk and to make it better there was dog poop all over the hallways. read more

I went there with my 9 week old puppy with no clue how to stop his barking problem. An associate named Meaghan came over and spoke with me about options while being very patient with my puppy, who is shy around other people. She provided me with so much information and her own experience with dogs, and she also let me ask questions until I was satisfied. Checking out was strange as the attendant didn't seem to be able to correct my email address when I agreed to sign up for the rewards (I visited another store later that week and it didn't work, so I don't think it was done correctly), but overall I plan on visiting again whenever my puppy needs anything! read more

Don't go to the groomers! Three bad experiences in a row. First time one of the bathers drug my dog by his collar and leash to the back room because he was scared and wouldn't walk. He is about 15 pounds. I told her next time she should carry him. She is no longer employed. Second time, they cut his ear pretty bad. Probably not on purpose but he remembers everything. Third time he remembered being hurt and tried to nip the groomer. I want to mention that no skin was broken. So in retaliation they shaved off his mustache and called me to pick him up. He looked ridiculous as he's a Schnauzer. They told me that he is aggressive & Im lucky they didn't turn me in to animal control. Funny that in 9 years he's never been aggressive. Took him to a vet groomer and amazing.... no problems. Hmmmmm read more

Another oddly-located business in this part of Lincoln. Getting in and getting out requires dedication just short of a secret password that unveils a hidden passage through which you can travel to obtain your pet's treats and supplies. Once in, the interior reminds the shopper that, yes, you are still in Lincoln and this store was not originally designed to be a Petco. You can find what you typically find in a Petco, but the interior is a little dark and less inviting that Petcos I've patronized previously. Staff is helpful, as I was asked multiple times if I needed assistance. The parking lot is a bit tight, but I chalk that up to the space required for the secret passage previously mentioned. read more

I've had nothing but great experiences taking my pup to get groomed here. I appreciate the little report card and they have always cut her hair super cute (maltese-shih tzu). They've always been pleasant to talk to and my pup has never acted strange when I drop her off. Just normal scared b/c its new and I'm leaving. I've moved to OMA, still work in LNK, and choose to still take my pup here b/c I can trust they'll do a good job. I recommend Petco on O street! read more

Nice selection, decently clean and organized store. The staff is always willing to help with any questions you may have. I was buying dog nail clippers and mentioned to the cashier that it was going to be my first attempt, he offered great advice which was a nice bonus as I have no idea what I am doing! Getting into the groomer can be a bit of a wait, everytime I have called to make an appointment there's been at least a week wait. Also the parking lot is kinda lame and if your not coming from the right direction you will have to turn around in a different parking lot to get in. I subtracted a star for the parking sitch, it's pretty annoying read more

I've been shopping at this location for several years and today I was honestly left speechless. The lack of care and basic respect this store shows it's fish is abhorrent. Half decomposed fish covered in small snails littered the substrate and almost every tank filter had a bloated, discolored carcass stuck to it. It was clear by the state of decay some of these fish displayed that the tanks hadn't been cleaned in days. One example was a tank that held ghost shrimp; I counted two live shrimp and 13 dead ones. As soon as a fish dies it's body begins to release extremely toxic compounds (cadaverine and putrescine) that can quickly kill other fish housed in the same tank. I understand that fish are not treated well in transport, and that for the most part is out of the store's hands, but this is truly ridiculous. There is absolutely zero reason your employees cannot promptly dispose of deceased fish, if they cannot, do not sell them. You have a responsibility and obligation to these animals, to show them respect and basic care. Many other stores in Lincoln have proven to me that they care capable of doing this, and I will be giving them my business from now on. read more

When I called to set up a grooming appointment I clearly stated that the dog is a Chow, lives on an acreage and got into something because she is a hot mess and that I needed a groomer that was experienced with that breed. When I arrived, there was not a groomer on staff that day, just a bather (apparently they called out that morning). Had I been notified, I would have rescheduled, but the bather said she could do the requested services but said that there is matting that she would try to brush out the best she could. There was no matting - just an undercoating, as I explained and showed her. She then pointed to the hind legs - I said that is not matting, there is not much hair there because she chews it (now on medication for it). I got the vibe she did not want to do the grooming, so I asked her "If you are not confident on bathing and brushing her out, I will leave and go somewhere else". She said she would "try". 2 hours later I get a call stating they could not proceed further without shaving part of her but couldn't because there was no groomer on staff. I will not go into the next awful details of how poorly the "self appointed store manager, Rodney" (come to find out he lied and was only the shift manager) handled the situation. Upon returning to pick up my dog, I asked her to please bring out my dog. She brought her out and started saying...stuff like I tried my best, etc etc. After placing my leash on I said, please remove your leash off my dog (I obviously was upset with the situation and she clearly knew). As I was walking away she proceeded to condescendingly say "Have a great day". I turned around and told her she did not need to take that tone and that she needed to "read the room" as I clearly did not want to engage in conversation - which was glaringly obvious. I walked away and she yelled "Whatever!" I WILL NEVER step foot in another PetCo, nor would I advise anyone to leave their pets there. If that is how they treat customers to their face - imagine what is happening behind closed doors with your pet! Oh - the icing on the cake - when I was speaking to Rodney (self appointed store manager) and he was telling me about the sick call - I said I totally understand that, but a phone call would have been nice. I said, I get it - there is call outs, I ran a clothing store for for 12 years and it is the nature of the business. Well - he proceeded to say - Well there is a big difference from managing clothing and managing pets. Really? Then I asked for his managers # - he is on vacation - well how about your District Manager - we don't have one, well how about the regional manager- I don't know who that is. Well, give me the number of whoever you would call if the building was robbed or on fire. His answer - Well I can look up the corporate number unless you want to keep harassing me. I wish I had more time to type but this was enough for me to never return again! read more

Our grooming was perfect. The people at Petco really take their time, are considerate, and skilled. Thanks so much!

Great selection, awesome service, very very friendly staff! These guys and gals know their stuff! I'll definitely be headed there once I have my guide dog! read more

While we were walking around a couple of people asked us if we needed help which was nice. But then we go to check out and the only cashier their leaves to help a customer down an aisle. She stands there for about 10 minutes talking to this lady. Now there's no one to be found and this lady knows were standing there and is just ignoring us. So we sat our stuff down and walked away. Also there was no bags to put the wearable cookies in at the front desk and no price to see how much they would be. Overall the place was kind a run down in desperate need of an overhaul. While we are there we checked on prices with other stores found everything cheaper even from Walmart. Will not be returning anytime soon. read more

My last 3 visits have not been pleasant. If I could find a different place locally that sold my dog's food, I would no longer patronize. The store has been dirty and most recently the ceiling was leaking though it was not a heavy rain. I tried to go down two different aisles but my way was blocked by fish tanks being used to capture the dripping water. Sadly, the dog food I wanted was out. I roamed the store for 15 minutes looking for a sales associate but could not find one. I ended up at the register talking to a very disgruntled employee. I asked if there was someone that could help me or, since that was the only dog food missing on the shelf and all of it was gone, was there a recall or something. She rolled her eyes and exclaimed "I don't know! They don't tell me those things!" and turned away from me. So I asked once again if there was someone who could help me and she must have suddenly become deaf, poor thing, because she never turned back to me again. Granted, she could have been having a bad day but I've had difficulty finding associates in the store in the past to provide assistance or if found, informed assistance. read more

I will never take my dog to this place again. The girls working obviously had no idea how to groom, it looked like they just hacked around on my dog with scissor/razor and my dog seemed traumatized. I have gone to other groomers and if not 100% thrilled it was always O.K. But this place NEVER AGAIN, and one star seems too generous but I had no choice. read more

Do not waste your time going to this petco. I bought two budgie parakeets, both of which I was very excited about. When I got there, I had a couple questions about the birds, and none of the staff could answer any of them. They seemed to know little to nothing about any of the animals. When I asked for the manager to ask her about the birds, she could not answer them as well, and was completely RUDE to me. She seemed pissed off that I had dared call her or bother to ask questions about THEIR animals. When the woman got my budgies out, she seems extremely inexperienced, and did not handle them with care at all. Not only this, but when I got home and put my little ones in their beautiful new home, I noticed that my purple one was injured and limping, most likely from the mishandling. Poor bird, I had to return him so that he could see the vet and get treated, however that is only what petco TELLS you will happen. Who knows if she is actually being treated. Overall, I was NOT impressed. The employees are obviously not trained completely or well, and the manager seems like she could care less about the whole place. Petco is the Walmart of animal store chains, do not bother shopping here. I returned my budgie and got a new one at petsmart, who's employees were well knowledged and very helpful. read more

I took my dog in to get her groomed and her teeth brushed. Appointment at 12:30, I told the girl what I wanted and ahe said great and I left. I get a call at 3:15 saying she was done which I thought was fast but all the better. When I got there she brought out Lily and she looked terrible. I had to send the groomer back to recut her 5 times. Her hair was so uneven, one side of her beard was longer than the other, I asked that her face be clean shaven and it wasnt, her feet had tufts of hair that hadnt been trimed. I told the girl that I could have done a better job myself. She didnt even brush her teeth and everytime she would tell me "well she didnt like it" I told her that "there was a lot of things she didnt lime but had to have done any way", I was so discussed thatafter the 5th time I had had enough and just grabbed my dog and went to the register to pay but on my way I noticed that her ears were very dirty and her tail was also dirty...she didnt look like she was bathed at all just cut. I called for the manager and explained to yhem all that went on and that the girl kept coming up with an excuse for everything she did wrong. I told them I would never bring my dog back in to them again and that I now had to go home and give my dog bath that should have been done there. I told them that I wasnt going to pay for something that wasnt done and they even agreed that she was very dirty still and allowed me to leave without paying. I can not believe they have someone who is ao poor at her job working for them. Oh and when I set up the appointment I asked if they still did the 3 step brushing process and they said yes and was told later that they didnt have it and that the new stuff they used was "crap" but it smelled good...lol I would have fored this girl if I was her boss. No wonder they are so slow over there. PetCo is really going down hill anymore. read more

We take our Basset Hound here to be groomed and she loves it! She always gets special attention from the groomers. I'm happy with the price, too! read more

I & my daughter go here at least twice a week. It's close to our house, & she loves animal's. A lot of the same people have worked there along time. They're all very nice & helpful. We have gotten about 12 hamsters there. They all lived at least 6yrs. That could be because we're good pet owners, or they were well breed rodents. Love this store! The only thing they need to work on is, making sure they have new items for sale. Stuff is out of stock a lot, & we need a new variety! Awesome though! read more