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    Petco

    2.6 (35 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

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    Reviews With Photos

    Proof of appointment and proof of cancellation.  I had them cancel it before I left.
    Priscilla L.

    I have been going to Petco in Kennesaw 1570 crater lake Dr for at least 2yrs. I also pay the monthly membership fee. I booked an appointment for my puppy for 9:45am. I got there at 9:50am and they told me that bc I was late (they have a 15min grace period and I was within it) they couldn't groom my dog. When I got there at 9:50 the doors were locked. As I pulled up, another lady walked up and she was trying to get in. We sat in front for a few mins then we drove in a circle in the parking lot bc the door said they opened at 10. When we got in Madison who was supposed to be her groomer had a bad attitude and was very nasty with me and short. I had to ask her to get a manager bc I didn't want to talk to her bc of how rude she was. At this point I didn't even want her to groom my dog even if they would have taken her. Anyway, they said that they were over booked.... (How is that my fault if the system allowed me to book days ago?) they were going to take the other woman who was there at the same time with me although her appointment was after mine and we got there at the same time. At this point I felt like they were being racist. The manager Karryssa had a better attitude and was very apologetic but not helpful. After they told the other lady they couldn't groom her dog who's been there multiple times (said her dog was aggressive bc she was barking) I asked since they were turning her away then can't they take my dog... again they said that they were overbooked. At this point, didn't they have an opening since they refused the other dog? This was the most racist, unprofessional and inconvenient experience I have ever dealt with. The groomers that was scheduled for the morning shift on 6/2/24 at the Kennesaw location clearly didn't want to work that day and should not be apart of the Petco brand. Petco please do better with your staff. They also offered me 50% off to come another day but I'm not comfortable with the groomer and I couldn't use it at a different Petco so I declined.

    "Store Supervisor"

    Stay away from Josh, the groomer with the purple chin hair, if you want to ensure your pup gets the full service you paid for and isn't harmed behind closed doors. I should've never left my pup with this seemingly dysfunctional man in the first place. Josh used to work at Marietta Petco and had multiple bad reviews, which I found out later. If I had known, I would've never booked with him. I attached a previous review from the last store. Josh didn't clean my dog's ears properly, and now my dog is scratching them like crazy. He also didn't clean my dog's face, which has hard build-up and hair stuck together. My 5-month-old Shih Tzu was matted, and although I was aware of this, I was told Josh would try to make him as even as possible. The problem is that his ears are still dirty, his face still has crust around the eyes, and the customer service was just horrible. The supervisor said they couldn't issue a refund, even though I didn't ask for one. That was very rude. Josh took my dog to a clear room to cut around his ears, but when he brought him back, there was still wax and hair inside. Then he took him to a back room where I couldn't see him. The manager didn't even know why he took him there. I was scared for my dog and asked if someone else could take over, but there was no one else available. He said I could come back the next day. I live 40 minutes away. -I have gone ahead and reported this matter to corporate. I also have a video attached to this matter.

    Aly W.

    This is my second time coming here and each time we come we have to wait at least a couple of minutes until somebody comes to the register to check us out. I am unsure why this happens? Maybe they are understaffed? The store itself has a great array of products and was clean.

    Front lobby
    Tia L.

    Came to Petco to get a shirt for my dog they mainly had winter clothes and wrong sizes are small sizes or mainly just girl stuff try to buy some clearance stuff and everything was marked up a dollar even though it was the same product went to check out associate Lisa had a little snooty attitude won't be coming back to this location but I do like Petco

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    6 years ago

    Tiera is the best and took very good care of Max while he was getting a bath and haircut.

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    Ask the Community - Petco

    Review Highlights - Petco

    I've learned so much about dog training and any question I could think to ask her.

    Mentioned in 2 reviews

    Read more highlights

    Bubble Tubs For Dogs

    Bubble Tubs For Dogs

    (33 reviews)

    We brought our chocolate lab, Stella, in for her first grooming this past Saturday. The staff were…read morevery friendly and professional. Stella hadn't been groomed in a few months and was starting to shed her undercoat so she was a hot mess. We asked them for a bath, de-shedding service, toothbrushing and nail trim. Well, when we picked her up, Stella looked gorgeous! And you know she felt much better because she had a big smile on her face! It's been almost 3 days since her appointment. Looking around my house, at the carpet and furniture, I don't think Stella has ever been properly groomed until her visit at Bubble Pups! She is not shedding all over the place! They really took care of her. We couldn't be happier for our sweet girl. We have our new forever groomer!!

    My husband and I love Bubble Tubs for Dogs. It is a cute…read morelittle place that looks like a house till you see the sign in the front. There is a long driveway that leads to parking in the rear of the building. You have to walk around to the front to enter. Inside is quaint and cute, they sell items for dogs and dog lovers. We have lived in the area for 3 years and have been taking our Coco to this groomer for the majority of our time here. We tried a few other groomers before discovering Bubble Tubs. Coco is a Miniature Schnauzer and it's only appropriate to make sure he keeps a Schnauzer cut. The other places that we have patronized in the area don't seem to know how to cut a Schnauzer correctly. We like his legs full, body tight, and beard long and no other groomer in the area was able to cut him as requested. I walk Coco daily and have had a few neighbors who live in the area pull over to ask where I went for his grooming, they all have Schnauzers as well and had not been able to find a groomer that could cut their dog like ours. Prices are competitive with groomers in the area. Customer service is good. If you plan to try them out make sure you call to make your appointment far in advance because the appointments fill up fast.

    Furrever Fluffy Grooming & Spaw

    Furrever Fluffy Grooming & Spaw

    (8 reviews)

    This was my dog's best grooming experience!…read more I've been to many groomers before & this one was by far the best. The staff was incredibly communicative, compassionate & knowledgeable. My dog came in with not being groomed for 4 months so you can imagine the hard work needed to make him look great & they worked with my budget while also doing their best to take care of him. Very appreciative of this experience and will be coming back!

    This is a new spot in Kennesaw, they have been open for 3 months, moving from a different location…read more And for a new location, they have done well to build up a good amount of clientele. We picked up a 14-year-old Bishon from Arkansas and he was not in the best shape. His hair had grown very long and he was matted. I called Furrever Fluffly after finding the website and reading about all the certified techs. Kayla the owner picked up. She was so patient and understanding and answered every question I had about the condition he was in. She explained what they could do and who would be able to do it. I was able to get an appointment the next morning and was told I could wait in the lobby or drop him off and they would text and call when he was ready. We got to the appointment and Amy, a groomer and colorist, explained how the appointment would go and the cost, and I left Jeffie there. I received a text with an update on how much longer they would be with him and then received a call and text he was ready. I could not believe that was little Jeffie when they brought him out, he looked amazing, he was so clean and sharp. And I could definitely tell he felt a whole lot better. Sassy is the tech, who took care of Jeffie, she came out with him and explained everything in great detail about caring for his eyes and nails at the age he's at. She explained when to bring him back and what would be done so that we could keep him looking good. Everyone that I talked with was so super friendly and helpful, I cannot believe how great this place is. They really do care and love your babies. They also have a little shop area, where you can purchase products. If you're looking for a groomer, that is absolutely amazing, give this place a try.

    Puddles & Pups

    Puddles & Pups

    (10 reviews)

    The atmosphere has been great since the first day Koda and I arrived ! We drive 45 min every time…read morebecause we love this place and his grooming every time ! Tori is the absolute best & she treats us like family Thanks Tori!! & the Puddles & Pups Family !!

    We were looking for a local groomer for the new addition to our family. Our girl is very nervous in…read morenew situations and around other dogs, so we were hoping Puddles and Pups would be a good place for her. Let me share my experience: The Good- - everyone was very friendly and enjoyed their place of work. - communication in setting up an appointment was good - the groomer seemed knowledgeable and had our dog's best interests in mind when discussing the type of services and cut needed - the groomer handled our nervous girl calmly - our pup looked good when we picked her up The Not So Good- - no one except customers were wearing masks - the reception area is small so when three people were bringing dogs at the same time, it made social distancing very difficult. - I was told it would take 3-4 hours. I got a call at the 4 hour mark telling me because another dog was taking longer my dog wold be a while longer to get done. - my dog was there for almost 6 hours. She was completely exhausted from her stressful day. Conclusion: While my dog was cared for, I'm not sure the good outweighs the bad. I'm thinking I may try a different route next time to see how the experiences compare.

    Petco - pet_training - Updated May 2026

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