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    Petco

    2.7 (125 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    My future kitty! Our cat Lili'u

    The staff is friendly and very knowledgeable on what your pet needs. The Maui Humane Society has a great relationship with organizations. I only say this because they are letting Petco take care of babies

    November 6th in the puunene shopping center near target
    Michelle S.

    Well heres to an updated review and I hope someone at petco reads this. Well I took my 2 dogs here on Wednesday and Irena was my groomer, never had her before. Well as soon as we got there she asked us a bunch of questions about the our two dogs, we told her that one of my dogs has sore joints to being old she's 14 well well. Then we told her about my other dog she didn't have any issues well she was poking at my dog and touching her all over the place and my dog kinda snapped and she said oh like that. I would be upset to if you were poking and jabbing at me and making me any kind. So she took my dog back to get her nails trimmed. At this point I went to pay the bill remind you I paid for 2 dogs. So when I got back to the grooming station my dog was done. She then takes my 2nd dog she was told she has sore joints she puts my dog on the floor and does whatever she was doing lifting up her legs and things well my dog had enough she snapped Irena yelled at my dog. We then was like we told you that her legs was sore. So she took my dog to the back and then this is where I got upset she looked at us through the glass window and said something. So then she brought my dog out she didn't even touch her other legs to cut her nails. She said yeah she's in some pain maybe you should put her on since supplements or she should go to a vet to get it checked out. Ummm hello Irena who the heck are You too be telling me this. She has never done that to no other groomers we took her to and we been taking her there for years. So then we were upset that she don't get her nails trimmed. she said did you pay already I said yeah she said would you like a refund or would you like a credit to your account. I told her I wanted a refund! . Very unhappy customer right here.

    Four rascals that Petco feeds and takes care of.
    Local F.

    I have the Petco Premier service (grandfathered at approx $17/MO x 2 dogs) which gives me unlimited nail clips and teeth brushing as well as 20% off all food that I purchase. If you order online and pick up you receive another 10% off (if it's over $50) which when you have four dogs like I do, helps considerably with overall finances. The program gives you $15 credit for each dog you have on the program, which helps with my food bills. As for the groomers, you have to find the one that works best with your dog. I use Angelica and Kapeka because they do really well with my big Rhodesian Ridgebacks. They take the time to get to know my dogs and are patient. I occasionally will bring in my wild child rescue who HATES to have her paws touched and these two amazing ladies are able to get it done graciously. My fourth dog lets me dremel her nails reluctantly so I don't have to bring her in. I have found over the course of eight years of service here that the staff will change from time to time and the service levels with it. Patience is a virtue in Maui because service is NOT a top priority on this island, being that every company is short staffed, keep in mind that "this took shall pass." Wait it out and you'll have new people to work with eventually.

    That gator toy that was placed in the clearance bin when he's not on sale.
    Helga W.

    My cat only eats Meow Mix Tender Centers. I normally buy this at Target, because it's always available. Since I'm at Target, most of my pet supplies are purchased here. Today I decided I'd like to go into Petco to check it out. We came in on delivery day so walking thru the store was really tight. There were carts full of items everywhere and it was pretty much in disarray. Employees were hard at work stocking shelves and very polite.. But it was just claustrophobia all over. There was also lack of signage so for my first time being in there it was frustrating to navigate. Since we're on the topic of disarray, clearance items weren't clearly marked and I grabbed this gator toy thinking it was part of the clearance. On my way out I noticed the proper bin it was suppose to be in. This added on to my disappointment with the store overall because I paid full price for a dog toy but I only own a cat. I could not find anything I needed. Petco either does not carry my cats preferred food/treats or it was out of stock. They stuff I did find was priced significantly higher than Target so I skipped on buying here. I did find a good deal on cat litter, its much cheaper than Target's pricing but Target offers free shipping so I don't have to drive from Lahaina to Kahului. Prior to coming into Petco I was also shopping on their website/app for a cat tree. Since they charge an outrageous price for shipping to HI I thought I'd do one of those pick up in stores. Nothing was available for pick up and the in-store selection/sale was not as great as the deals online. Off to Amazon... Altogether, as a store that markets specifically to pets I'm not impressed by the variety of products. The store layout is very cluttered and if it's you arrive on a delivery day, prepare to hit the shelves as you maneuver the place. Prices are higher than Target so if you are already in Target, just buy it there.

    Over priced dog collar
    Rob D.

    I thought this place had a good chance at providing another level of pet store. I've reserved and held back on reviewing this store until today. The only reason I gave three stars is for the service we've received from the grooming staff. The only gripe with this dept was leaving our pups in cages for most of the day. What gets zero stars is the customer service from the floor staff. I've had to wait for staff and managers to get done with personal conversations to ask simple questions. I'm talking about standing 2 feet away. Then I'm pointed in a general direction for items I know I'm about to pay too much for. Seems like an egg hunt when I go for specialty items. I have a membership and WAS a regular customer. The staff doesn't seem to grasp customer service. Today I went to buy an inflatable dog collar. There was one left. The box was ripped opened. I asked for a discount. The guy at the counter refused. So we're in a pandemic and I'm buying an item I have to put my lips on to inflate. I had to sterilize it before I could feel safe to use it. Is that not worth a $2 discount? Mind you it's way over priced to begin with. An xtra small inflatable collar for $24.99 for this little thing. It's like a neck pillow and I paid $16 for a memory foam airplane pillow. All about branding I suppose. All in all I'm done with Petco!

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    Page 2 of 4

    Ask the Community - Petco

    Review Highlights - Petco

    After adopting our newest family member from the Maui Humane Society we headed straight to Petco to get all the goods.

    Mentioned in 4 reviews

    Read more highlights

    Sit Means Sit Hawaii - Happy dog happy family.

    Sit Means Sit Hawaii

    (51 reviews)

    We had a wonderful experience with Sit Means Sit Hawaii and are so grateful for the work they did…read morewith our dog, Jimbo. He's a young, high-energy working breed, and the team really met him where he was. When he came home, the difference was clear--he's more focused, responsive, and regulated, while still being his happy, playful self. Just as valuable has been the support for us as owners. The follow-up guidance has helped us carry everything into our daily routine, and it truly feels like an ongoing partnership. We also really appreciate the calm, well-run environment they've created at the ranch and the genuine care they show for each dog. Mahalo to Scott and the team--we highly recommend Sit Means Sit Hawaii!

    I recently worked with Scott & Tracey to train my energetic GSD , and I can't recommend them highly…read moreenough--5 stars all the way! From the very first session, their expertise showed that they care to provide great service. What truly sets them apart is their patient, positive reinforcement approach that turned our chaotic home into a harmonious haven in just a few weeks. But the real game-changer? Their unlimited follow-up training at no extra cost! We've had several check-ins since the initial program, and they've been there every step of the way to refine techniques or address new challenges as Kai grows. It's like having a lifelong partner in pet parenting. If you're struggling with your furry friend, do yourself a favor and book with Sit Means Sit they're amazing, transformative, and worth every penny Highly, highly recommended! Jorge G

    Such Good Dogs - Caravaggio on a sunset walk to Napili Bay.

    Such Good Dogs

    (7 reviews)

    Hubbs n I wanted to spend a leisurely day on the other end of the island exploring and snorkeling,…read morehowever one of our dogs has a bladder that is set on a 4 hour timer and he can't be relied on to hit the pee pad! So we called Athena to book a house visit for our precious pooches so we could spend the day galavanting, and our pups could spend half an hour playing and enjoying a potty break and treats. They both had fun training with Such Good Dogs previously so they are very relaxed with Athena. We totally trust Athena with our pups and our house so she has the code to access the property. The visit was right on time, our boys loved the attention, and Athena texted some lovely photos of the pooch party at our house. Peace of mind is a wonderful thing when you are at the other end of the island poochless. It meant we could relax and be worry free. Such Good Dogs is a West Maui wonder, everyone knows Athena as the local dog guru, if you want your dog to be in good hands with training, dog sitting, etc don't hesitate to contact her.

    AAA+.....Such Good Dogs (Athena) is the best doggie training on the island.I did a lot of research…read morebefore choosing Such Good Dogs and Athena is truly a "dog whisperer". She is incredibly knowledgeable and mostly, very patient. She not only works with your pup, but she works with the owner. She uses positive reinforcement training versus the other guys who use shock collars. Would you put a shock collar on your kid if they weren't listing ? She has trained lots of dogs and has a huge group of present and past clients who are always there to help,with the new students .....HIGHLY RECOMMENDED ......

    Olowalu Dog Ranch - Pua at the ranch

    Olowalu Dog Ranch

    (4 reviews)

    Olowalu Dog Ranch has changed our lives for the better! My husband and I work full time and we also…read morehave a young Catahoula with LOTS of energy. We take Pua to the ranch Monday-Friday so he can get the exercise he deserves. Our catahoula is completely deaf and as a puppy was super timid and nervous around other dogs which was worrisome for us. Ever since taking him to the ranch he has become such a friendly boy with all the dogs we meet! I no longer worry about how he will react when we take him out and about and he comes home so happy. The staff is professional and kind, we are so grateful to have found them!

    Olowalu Dog Ranch, changed my rescue dog's life in so many ways. He didn't know how to be a dog,…read moreplay or socialize and have fun, at 2 years old. He's now thriving, running free and playing with lots of other dogs. Uncle Kramer and Auntie Cassie, are so loving, compassionate and always, keeping the pups safe in the gated and fenced paddocks. My guy has done a few sleepovers, and loved the experience. Huge kennels, with elevated orthopedic beds, and so much exercise. it's amazing how dogs react to be free, yet in a safe and controlled environment, not stuck in a kennel all day. Kramer insists all dogs listen, and learn to follow instructions too. All vaccinations are require, along with Bordatell, for the health and safety, of all the dogs on property. I'm so happy when my Hoshi is happy and tired. a tired pup is a happy pup!

    Petco - petstore - Updated May 2026

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