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    Petco

    2.7 (125 reviews)
    Open 9:00 am - 8:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    My future kitty! Our cat Lili'u

    The staff is friendly and very knowledgeable on what your pet needs. The Maui Humane Society has a great relationship with organizations. I only say this because they are letting Petco take care of babies

    November 6th in the puunene shopping center near target
    Michelle S.

    Well heres to an updated review and I hope someone at petco reads this. Well I took my 2 dogs here on Wednesday and Irena was my groomer, never had her before. Well as soon as we got there she asked us a bunch of questions about the our two dogs, we told her that one of my dogs has sore joints to being old she's 14 well well. Then we told her about my other dog she didn't have any issues well she was poking at my dog and touching her all over the place and my dog kinda snapped and she said oh like that. I would be upset to if you were poking and jabbing at me and making me any kind. So she took my dog back to get her nails trimmed. At this point I went to pay the bill remind you I paid for 2 dogs. So when I got back to the grooming station my dog was done. She then takes my 2nd dog she was told she has sore joints she puts my dog on the floor and does whatever she was doing lifting up her legs and things well my dog had enough she snapped Irena yelled at my dog. We then was like we told you that her legs was sore. So she took my dog to the back and then this is where I got upset she looked at us through the glass window and said something. So then she brought my dog out she didn't even touch her other legs to cut her nails. She said yeah she's in some pain maybe you should put her on since supplements or she should go to a vet to get it checked out. Ummm hello Irena who the heck are You too be telling me this. She has never done that to no other groomers we took her to and we been taking her there for years. So then we were upset that she don't get her nails trimmed. she said did you pay already I said yeah she said would you like a refund or would you like a credit to your account. I told her I wanted a refund! . Very unhappy customer right here.

    Four rascals that Petco feeds and takes care of.
    Local F.

    I have the Petco Premier service (grandfathered at approx $17/MO x 2 dogs) which gives me unlimited nail clips and teeth brushing as well as 20% off all food that I purchase. If you order online and pick up you receive another 10% off (if it's over $50) which when you have four dogs like I do, helps considerably with overall finances. The program gives you $15 credit for each dog you have on the program, which helps with my food bills. As for the groomers, you have to find the one that works best with your dog. I use Angelica and Kapeka because they do really well with my big Rhodesian Ridgebacks. They take the time to get to know my dogs and are patient. I occasionally will bring in my wild child rescue who HATES to have her paws touched and these two amazing ladies are able to get it done graciously. My fourth dog lets me dremel her nails reluctantly so I don't have to bring her in. I have found over the course of eight years of service here that the staff will change from time to time and the service levels with it. Patience is a virtue in Maui because service is NOT a top priority on this island, being that every company is short staffed, keep in mind that "this took shall pass." Wait it out and you'll have new people to work with eventually.

    That gator toy that was placed in the clearance bin when he's not on sale.
    Helga W.

    My cat only eats Meow Mix Tender Centers. I normally buy this at Target, because it's always available. Since I'm at Target, most of my pet supplies are purchased here. Today I decided I'd like to go into Petco to check it out. We came in on delivery day so walking thru the store was really tight. There were carts full of items everywhere and it was pretty much in disarray. Employees were hard at work stocking shelves and very polite.. But it was just claustrophobia all over. There was also lack of signage so for my first time being in there it was frustrating to navigate. Since we're on the topic of disarray, clearance items weren't clearly marked and I grabbed this gator toy thinking it was part of the clearance. On my way out I noticed the proper bin it was suppose to be in. This added on to my disappointment with the store overall because I paid full price for a dog toy but I only own a cat. I could not find anything I needed. Petco either does not carry my cats preferred food/treats or it was out of stock. They stuff I did find was priced significantly higher than Target so I skipped on buying here. I did find a good deal on cat litter, its much cheaper than Target's pricing but Target offers free shipping so I don't have to drive from Lahaina to Kahului. Prior to coming into Petco I was also shopping on their website/app for a cat tree. Since they charge an outrageous price for shipping to HI I thought I'd do one of those pick up in stores. Nothing was available for pick up and the in-store selection/sale was not as great as the deals online. Off to Amazon... Altogether, as a store that markets specifically to pets I'm not impressed by the variety of products. The store layout is very cluttered and if it's you arrive on a delivery day, prepare to hit the shelves as you maneuver the place. Prices are higher than Target so if you are already in Target, just buy it there.

    Over priced dog collar
    Rob D.

    I thought this place had a good chance at providing another level of pet store. I've reserved and held back on reviewing this store until today. The only reason I gave three stars is for the service we've received from the grooming staff. The only gripe with this dept was leaving our pups in cages for most of the day. What gets zero stars is the customer service from the floor staff. I've had to wait for staff and managers to get done with personal conversations to ask simple questions. I'm talking about standing 2 feet away. Then I'm pointed in a general direction for items I know I'm about to pay too much for. Seems like an egg hunt when I go for specialty items. I have a membership and WAS a regular customer. The staff doesn't seem to grasp customer service. Today I went to buy an inflatable dog collar. There was one left. The box was ripped opened. I asked for a discount. The guy at the counter refused. So we're in a pandemic and I'm buying an item I have to put my lips on to inflate. I had to sterilize it before I could feel safe to use it. Is that not worth a $2 discount? Mind you it's way over priced to begin with. An xtra small inflatable collar for $24.99 for this little thing. It's like a neck pillow and I paid $16 for a memory foam airplane pillow. All about branding I suppose. All in all I'm done with Petco!

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    1 month ago

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    2 months ago

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    15 days ago

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    5 months ago

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    10 months ago

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    8 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    2 years ago

    Too expensive, Found a place in Kihei for $45.00 and they did a better job then PETCO does and charge you 95. What up PETCO!!!!

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    3 years ago

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    6 years ago

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    6 years ago

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    3 years ago

    They have everything you might need for your pet. Great location with a large selection

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    5 years ago

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    Page 1 of 4

    Ask the Community - Petco

    Review Highlights - Petco

    After adopting our newest family member from the Maui Humane Society we headed straight to Petco to get all the goods.

    Mentioned in 4 reviews

    Read more highlights

    Central Maui Animal Clinic

    Central Maui Animal Clinic

    (145 reviews)

    I'm on the west side so when my outdoor cat Costco came to find me in obvious pain I drove straight…read moreover to the other side, calling CMAC on the way to see if they could fit him in for an emergency appointment. As it was only 7.15am they could by the time I arrived at 8.15am. They charge $270 for an emergency appointment, $370 if it is before 8am so my driving time worked to my advantage. The staff took my cat into a room without me, don't know why, and it made me uncomfortable as I wanted to be there for him. The vet came out to tell me his bladder was plugged and needed emptying. I was given 2 options, one in house where they keep him for 3 days at the surgery $5K, the other for them to sedate and unblock the urethra/bladder and he is taken home$1k. I chose the latter as we can look after him at home and give him meds etc. The staff were great, from the gals at the front desk to the vet and vet techs. Very friendly and informative and even forgave me bringing my poor puss in a Trader Joes zip up grocery bag! (I couldn't find where hubby had stored his crate and it was an emergency so I grabbed the first thing I could find in the garage....it was the way I brought him home as a kitten too after I found him dying on the Maui Costco lot!). Emergency vet treatment is always a big hit in the pocket and Central is definitely up there, but we have no vet clinic on the west side now so there is no alternative :(

    Charged exorbient amount money , Did not diagnose my dog correctly…read moredid not treat properly had to take to another vet who correctly diagnosed and treated my pet at a reasonable cost do not use them all they care about is collecting money without providing proper service.

    Lavadogs - You should've seen her before the cut.

    Lavadogs

    (6 reviews)

    My poodle mix rescue needed a full groom and I didn't have time to trek into Wailuku to my usual…read moregroomer so I called Catherine to see if she could fit him into her schedule. Easy to text and arrange. Unfortunately due to an unexpected family emergency I had to cancel and she was understanding of the situation. So, I rescheduled a few weeks later and again she was very happy to try another date and time and give me a 2nd chance. Catherine is a mobile groomer, she has a setup on the back of her truck with a grooming table, etc. She bathed our boy in our kitchen sink (we have a huge one specially for washing our dogs!) and took him out to her truck to do the fluff n scissoring. I was a bit uncertain about him being in our driveway on a busy street as he is a bolter, especially without a collar on, but Catherine kept him safe the whole time. I asked that his face was kept to a rounded puppy look with short ears and she did a really nice job. I also requested she shave his paws, the first time we have tried this, since sand and plant matter are always stuck to his fur and he chews away at his paws after every walk. He looked odd to begin with having never had poodle paws, but it is beginning to grow on me and I think it is going to make a huge difference to him. He looks like he has had a pawdicure....hahahaha. His nails are nicely trimmed and the fur perfectly shaved around each toe pad. A great job on a dog who doesn't like his feet touched! Catherine was kind and careful with my soul puppy, and he was happy to be with her, which isn't always the case with groomers in his past. If you are looking for a groomer for a dog who doesn't like the car, or going to a grooming salon, is older, younger or you are house bound this is the groomer for you. The groom was $75 which is the going rate on the island for salon groomers. I had actually expected the groom to be more expensive so I was pleasantly surprised. Thank you Catherine, Finn looks fantastic :)

    After four years of bad grooming on Maui I am so thrilled to have found Lava Dogs! Catherine could…read morenot have been better! One of the best grooms my Wheaton poodle has ever had in 11 years! She took the time to ask questions- take a full history of medical problems and allergies and likes and dislikes before hand and spent the time with me which was very appreciated. She was in no rush and just did a phenomenal job! My dog looks and feels gorgeous! She didn't get shaved to the bone for no reason as the Bubble Wash people did and she returns calls quickly and is available and accommodating unlike Allison of Pawsitively Purrfect. Her prices are very reasonable as well. Please do note that her address is wrong both here and online! Her address is 8 Hale,Makai Place in Kahana Maui.

    Petco - petstore - Updated May 2026

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