I went to Sydnee's Pet Grooming for the first time today to get my 54 pound golden retriever bathed…read moreand was quite disappointed in their lack of transparency for pricing. What I expected to be a $80-90 trip ended up turning into ~$150. When you go to Sydnee's booking portal online, a large dog bath is quoted to be starting at $75 for a dog within the range of 51-75 pounds. However, upon completion they charged me $100 for the bath. This would fall into the XL dog range, which did not make sense to me at all. I called the shop back to clarify why there was a such a huge discrepancy in price and they answered that my dog's coat is extra thick so they charge more for labor, which was never mentioned on the website. Also, I will post a picture of my golden for you guys to determine if her coat is "extra thick" or not. I think not. I also got a de-shedding treatment for my pup which was quoted to be $15. However, I was charged an extra $15 because of the "extra time"it took to do the de-shedding treatment. The bath time window they give online is 3 hours. I dropped my dog off at 11:55 and picked her up at 3:20 (they called me at 3:04 for pickup). What extra time is there? We were in the allotted time window for the bath and the lady on the phone even said that they started on my dog late so it should have taken even LESS time. At the end of the day, it's only a bit of a difference in price so I didn't give them a hard time, but I wish I had known about the extra fees that they hide in the bill. Just be wary of coming here because they will try to sneak things in! The work they do is average but the price is roughly DOUBLE. P.S. they had the audacity to show me a tip screen after I paid, which added another ~$15 on top of my bill.

We called Monday to confirm they took walk in appointments for nail trim only. On the phone they…read moresaid, "Yes, bring your dog anytime after 10. No appointment needed." On Wednesday I called at 2:30 out of courtesy and asked if I could bring my dog in for a nail trim in about 45 minutes. On the phone, they said, "Yes, 45 minutes is perfect. I will let the groomer know!" When I arrived, there was no one to greet me so I rang the bell and whoever was grooming the dogs in the back yelled out at me that she knew I was there. She asked if I had an appointment and I told her about my phone conversation. The groomer (without even greeting me in person) yelled again from the back that she would not be able to give my dog a nail trim, she had too much to do, and it would not happen today. I left knowing I would never visit this business again. If someone would treat a customer in that way, how would they be treating the dogs? No thank you.

Rocky's been going there for most of his life for daycare, grooming, and boarding…read more. It's one of his favorite things to do.

When you find a service provider that goes above and beyond, you MUST leave a review! The owner,…read moreCarrie, has taken such thorough care of my dog, Gracie. She did this at a point where I took my dog as a last ditch effort. My dog has extreme allergies (both food and environmental) and scratches ALL day long (if she's not eating or sleeping, she is scratching). Her skin was in terrible condition and she had been ripping her hair out and causing hot spots. When I say I took the dog in horrible condition, I am not exaggerating. Our Vet has given us advice (guesses) and given the dog prescriptions, supplements, injections, and tests....with ZERO improvement! I've spent thousands of dollars trying to get our dog healthy and nothing ever helped! Based on a recommendation to take Gracie to The Spaw I dove in telling myself this is the last time. If this fails, we will just do the best to let her live her life out as comfortably as possible, which is a sad place to be as a dog mom. She's not even 7 years old and she still has a lot of life to live. Meeting Carrie was the best thing that has ever happened to our dog! She recommended some specific testing and said that Shih Tzus often have low Zinc which can lead to skin issues. We had her tested by a Vet and sure enough, her Zinc was SO LOW!!! She made some suggestions about supplements we could give her. At a follow up test, we could see some improvement in her Zinc levels. She also said that it looks like my dog had mange and that Shih Tzus are also susceptible to mites. Our Vet never once mentioned that as a potential cause nor did she test for mange. We did a skin scraping with a different Vet who found no mites, but she suggested we put her on a mite medication for a couple of months. The stuff that came out of/off my dog was disgusting (old die off???)! Through skin cytology, we also confirmed Gracie had serious yeast overgrowth. That was not a mystery to me, because our house smelled so bad! I didn't even like to have people over because it was so embarrassing. Carrie gave Gracie sulfur baths and used some other amazing technologies on her; Ozone baths, red light, blue light, and micro bubbles to name a few. It was a lot of work, but I can tell you for the first time in years, I'm actually optimistic about Gracie's future AND my house no longer smells disgusting. We boarded her for a period of time so we could do some deep cleaning and reset our house before she returned. I'm so glad I made that initial call to The Spaw. Carrie truly loves my dog and my dog loves Carrie! When we drive to The Spaw my dog knows. When we hit Tustin Ranch Road from the 5 Freeway, Gracie starts going crazy! When we get there, she practically jumps out of the car. Thankfully, her harness is clipped in, so she can't get out of her car seat without help. ;) On the subject of Boarding: I love that The Spaw has staff on the premises 24 hours a day and that the dogs aren't locked in crates all day. I am so grateful to see my dog's hair growing back and for her to have noticeably more energy and MUCH less scratching! Carrie clearly loves animals and is a true blessing. She admitted that my dog's issues forced her to do deep dive research to find help for Gracie. I will forever be grateful for the life she has given back to my dog! She is much more than "a groomer!"

the KINDEST workers!! i don't know what everyone else is talking about here but at least 2 of the…read moreworkers there are WONDERFUL!

The customer service is great - I was shopping at Road Runner when I stumbled across this WONDERFUL…read morePET SUPPLY STORE . I went in and was immediately greeted by the sweetest girl and darn it I can't remember her name , it was about 3 weeks ago . She was young and walked me through the store and showed me the bath station and explained how it works : 1. They supply the collars that are water proof so yours doesn't get wet 2. The bath stations are amazing, 3 different shampoos look at my pics to see the variety of shampoos- one for sensitive skin as well . 3. The dryer is right there, she explained you put quarters in it and it dries your pup after the wash . 4. They supply bath towels to towel dry your pup if you choose to NOT use the dryer and just towel dry your pup if they have a fear of dryers or you want to air dry in the summer . 5. You also get a little treat for your pup at the end. 6. They have a big pet scale so you can. Weigh your pet. 7. The biggest bonus is YOU DONT have to clean anything up like at home , they do . So for $18.00 and when you buy 3 baths you get your 4th bath FREE YES YOUR 4th bath free so that only makes your 4 baths only $ 13.50 each not $18 that's a really great deal !!! 8. Now for the really fantastic store : I walked around the store looking at all the different foods for dogs and cats and other animals they have MORE CHOICES then most any other store and the prices are comparable. They have frozen foods , JUST FOOD FOR DOGS is sold there !! See my pics, as well as so many Dry foods to choose from . 9. It is a Disneyland of food, pet toys , BIRTHDAY party hats , cookies , cakes etc so if you have a dog or cat birthday coming up look here you will find what you are looking for. Treats isles of treats and toys for both dogs & cats . 10. They DELIVER YES IF YOU SPEND $50 they will deliver your order to you if you live locally ( that's AMAZING ). 11. They even offer offer a Vacination Clinic on the weekends - what doesn't this a pet supply offer ? 12. Now they ate located next to Trader Joe's and Road Runner , See's Candy in Laguna Hills as well as so many other great restaurants and places so you have every reason to stop by this amazing pet supply you will definitely find something your pet wants or needs like I did ! I hope my review helped you .

MoMoPet has a nice selection of cat food and treats that are usually only available overseas. Our…read morecats enjoy the many flavors of treats that we got from this store. The grooming service is also excellent. Our cats always go home feeling clean and comfy. Highly recommend checking this place out if you are in Irvine.

Came here at 5 pm but the place was fully closed despite Yelp saying they close at 7; there's also…read moreno physical signage displaying any business hours

I've been going to this vet clinic since 2017, and I've honestly had a great experience each time…read more The staff is professional, and Dr. Joanne and Dr. Lai are always very straightforward about what is and isn't medically necessary. We have two cats that have been well taken care of by the staff (one was born November 2016, and the other was born October 2020). Scheduling appointments is seamless with the front desk, and I get reminders via text, phone calls, and even the Petdesk app that help me stay on track. During the peak of Covid, they were very careful to wear masks and had a good protocol in place to ensure safety of all workers and fur baby parents (e.g. phone call consultations with drop off; allowing individuals in room with masks required). Both of our cats have been spayed, and I've brought in one cat for dental cleaning twice. Both Dr. Joanne and Dr. Lai provided regular updates of how our cats were doing post-anesthesia, and they provided excellent post-anesthesia/surgery care plans that were easy to follow. Whenever one of my cats has had any potential health issue, Dr. Joanne and Dr. Lai always make sure I'm aware (e.g. diarrhea caused by stomach sensitivity to food) and provide a solution (e.g. change out food with recommended kibble; how to trim butt for sanitary pooping/peeing areas; conservative medicine(s) to help that are easy to administer). I'm writing a review after all of this time because last week, my older cat had a freak accident and pulled out her nail. I called the front desk, and they were able to get me in for an emergency visit the same day. Dr. Joanne called me within an hour of me dropping off my cat, and gave me a very thorough breakdown of what happened, what she was going to do, and the possibilities (good and bad) that could happen with my cat's recovery. After picking up my cat, I've been keeping on a medical cone (aka cone of shame) to help with her healing process, and just finished bringing her in for a weekly follow-up on her recovery process. Dr. Joanne was extremely attentive and answered all of my questions thoroughly. I trust this vet clinic very much, and I really appreciate everyone's attentiveness. It's very obvious that they all care about making sure our cats are healthy and happy.

Could improve by not trying to upsale or suggest unnecessary tests. Good place for shots and minor…read moreissues.

Champ had his very first grooming experience at Moco Pet Grooming & Spa!…read more He was a little nervous and ended up having a few potty accidents (both and pee!) in the shop. But the staff were incredibly patient, friendly, and understanding. They handled everything with such kindness and made Champ feel comfortable throughout his visit. He came home looking so handsome, feeling super clean, and smelling amazing! Thank you to the wonderful team for taking such great care of our big fluffy boy. We truly appreciate your patience and kindness. We'll definitely be back!

LOVEEE!!! As a…read morePomeranian owner, it has been SO hard for me to find a reliable groomer who understands Pomeranian coats and doesn't immediately try to shave them. After doing so much research and reading tons of reviews, I finally came across Moco's--and I'm SO glad I did! My Pom, Boba, has always been nervous about grooming, but for some reason, she was the HAPPIEST I've ever seen her both before and after her appointment! That honestly says everything to me. As a Pom momma, I APPROVE!! Thank you so much for taking such good care of my baby, leaving her all trimmed, clean, fluffy, and most importantly... HAPPY! We'll definitely be coming back!

They got some good dog food in frozen section…read more Worth a visit if you're in the area Friendly staffs

My favourite pet store! It is conveniently located in Newport Beach, close to Fashion Island. I…read morenever have an issue with parking when I visit, which is nice when bringing my dog along. My dog loves the foods I got from The Pet Oasis. They also have samples for the dogs to try. The staff are friendly and helpful. They not only carry a variety of raw food brands, but they also have promotions, such as buy X amount, get 1 free and manufacturer's coupons. I definitely recommend anyone who owns a dog to shop here.

This is absolutely the most amazing pet medical center. We have been taking our pup here for 10…read moreyears and we've seen doctors come and go and staff come and go but they have seemed to perfect the system. We see the same smiling kind faces behind the counter now who are absolutely the most kindest front desk staff. They are so great with our extremely anxious dog. Annnd hands down Dr. Seggerman is literally the most compassionate amazing wonderful vet. I wish I could trade my human doctor and she could be my doctor too! I trust her over all of them! Our dog Loki has had a very rare liver disease on top of growths and a bad tooth infection. Dr Seggerman has gone above and beyond with Loki. Honestly her care and compassion are something that is rarely seen anymore. She not only took the time to research and call specialists to figure out what was going on, she actually solved the puzzle and our dog is on the up and up with his blood levels stabilizing and his flare ups a thing of the past. With all of his symptoms (outward and inward) We really thought Loki wouldn't even make it another year -but he's back to his puppy self, even playing with stuffies- which he hasn't done in years. I'm sure ChatGPT could come up with a much better review, but in my clunky human words, my husband and I are just so incredibly grateful that our journey with Loki eventually landed with Dr. Seggerman She is truly an angel on earth.

I wanted to start out this review with saying that my experiences at PetPoint were positive before…read morethe passing of my cat. I adopted my kitten (5 months old) from a local shelter and booked an appointment at PetPoint the next day for a new kitten/wellness exam. Prior to the exam, I uploaded all the prior veterinary paperwork from the rescue onto the portal. The first vet I saw recommended vaccines and fecal testing, but no additional routine tests for kittens (i.e FIV/FeLV). Once my cat turned one, I took him back to PetPoint for another wellness exam, where the vet said he was he was very mildly obese, but overall healthy. Within one month of this checkup, I brought my cat back in for difficulty of breathing. The staff was very kind (waived the fees for this visit) and referred me to the VCA ER hospital in Tustin, but my cat ended up being diagnosed with FeLV and lymphoma and we soon had to say goodbye. At the ER vet, we learned that he had a mass in his chest that was so large that it obscured view of his heart. He also had multiple palpable masses in his intestines. It is hard for me to believe that none of this could have been caught at his wellness exam (just one month prior) given the severity of his condition. I've brought my cat to PetPoint for his exams and even had him boarded, and each time I actually had a very positive experience with the staff. However, I am docking stars because the first vet that attended my cat should have recommended FIV/FeLV testing so that we could have potentially started preventative care much earlier. He was made aware that this was my first cat, and I feel like there was some missed guidance at this visit. After my cat passed, I emailed PetPoint about my cat and was called by their manager (or head vet, not sure if they are different), who was very kind and addressed all my questions. While she said she recommends all new cats to get FIV/FeLV testing, it is up to the individual vets to recommend this to their patients. She assured me she would address this concern at their next meeting (but as to whether it will be more cohesively implemented throughout the practice is unknown). I am also still at a loss as to why they were not able to sense any abnormalities given the stage and severity of his cancer at his wellness exam one month prior to his terminal diagnosis. All in all, the staff at PetPoint are very kind, but there are inconsistencies in their care and guidance to new pet parents that have left a very sour taste in my mouth. I am grateful for the care and compassion that they showed me and my cat, but again, feel like my cat's care was overlooked. Just be mindful when you bring your pets here.