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    Petco

    2.8 (11 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Ashe L.

    Not all business are managed equal. Not all petco are are operated the same from location to location. Not all people have good work ethics. Not all managers are doing the job like they should be doing. I'm not rating this store based on if I was greeted or if my dog got the attention I expected or if I'm being harassed if I need help right away. Yes some petco are bad because these are not people who go to school to get a degree in pet knowledge. These are normal people learning on the job and have pets themselves like their customers or have been in the pet hobby for quite some time. Consumers expect way too much and to be babies and have somebody hold their hands while shopping. I've worked pet retails for many years and no matter how much they talk bad about their "competitors" no pet store company is better or worst than the other because it's all about the managers who run the store to make it a success. There are failing petco because some employees are not capable of properly caring for the animals they sell and just go based on what online researches said. It's easy said than done. I always have a good experience with this petco. Great prices on marine life with a person who knows what they're doing in the aquatic section. I hate to say but for the same service you'd get in retail no matter if it's big corporation or independent run business. This petco location has local fish stores beat in prices and selection for aquatics. Knowing something in the fish hobby with pet retail background the source for many fishes we buy in store are coming from the same collectors around the world to the distributors, to the wholesalers then the pet stores. Segrest fish farms is one that distributes to pet company chains like Petsmart, petco, petsupermarket which I used to work for based in Florida and more. I can say for a fact petsmart people do not know how to take care of their fish livestock. Social media likes to talk bad about petco marine aquatics always having ich but little do they know the source of the product they're getting. Even if they got it from a different store once acclimated to a higher salinity the fish will be stressed from it to still get ich or marine velvet in the consumers home. Can't complain about this petco. They're doing great! Keep it up! This store has reliable marine aquatics first in my list. 90% stock I have in my tank is from this store from sand, rocks to livestock. I'll keep driving 30 minutes from prospect park Minneapolis to this location every time even when there's a petco that's only 10 mins away from me. One very last thing to add, those people who wants their dog to get attention as soon as they walk in there's chuck and dons across the street (another company I've worked for) they can go to for that just like there's petsmart across the street too for fishes that are also from the same place petco gets. Difference is who has the experience in pet husbandry the most that works there. Again it's all about management and product knowledge that makes a business succeed. I can say for sure the company I worked for as much bs as they talk about other business doesn't make them any better. Management is what fails to hire the right people with work ethics. My review is funny but I'm serious.

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    1 year ago

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    Petco C.

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    3 years ago

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    3 years ago

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    7 years ago

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    Petco Support

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    5 years ago

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    14 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    Ask the Community - Petco

    Armstrong Ranch Kennels - Happy Holiday AK

    Armstrong Ranch Kennels

    (12 reviews)

    We have brought our fur-babies here over the years. Our pup pomsky is learning about life and we…read moredecided in deed AK was the place to kennel him as we know they have all the knowledge skills training and loyal employees (heck its been family owned and run almost 100 years) so our lil man was left in the best of care! Top notch facility, location, safe and secure, and he got his nails done! We are so lucky to have AK in our county! Again if you have any ?s ask we did! See you again AK! Did I say the staff has only been friendly to us as well! Thank you for keeping pricing very reasonable too!!!!

    I brought my elderly dog in for a 4th of July visit. It was supposed to be a 4 day stay. I…read moreexplained to the attendant that he was having incontinence issues, and I was told not to worry, that he would be well cared for. I asked about extra services and was told that since it was going to be such a busy weekend that he wouldn't need anything, and she talked me out of the extras. When I picked him up, I was shocked at how badly he smelled of urine. There is no doubt that they just left him to lay in his own urine the whole time I was gone. The smell was so bad that I had to drive home with the windows down and then took him straight into the shower when we arrived. I don't know if he got any attention or if he was actually let out at all. The urine smell suggests that he wasn't. They could have done so much better. I would not recommend that anyone leave their pets here.

    PetSmart

    PetSmart

    (17 reviews)

    The store has always been clean, stocked, and well maintained whenever I have visited. I am usually…read morehere once a month to buy cat food. We prefer Tiki Cat products and this location always has an ample supply of flavors and food types that our cat enjoys.

    Up until today I had never cried in public. I suppose there's a first time for everything!…read more Let me start by saying the manager was great. He came out with open ears, listened to us, reassured us that this experience is not what PetSmart stands for, and made sure we left feeling heard and taken care of. His empathy was outstanding. (We thought he was going to cry too!) I wish I could say the same for the groomers. I brought Camper (My Golden Doodle) in for his first haircut because the professional groomer was booked out too far. He gets baths here regularly and I decided to give PetSmart a shot at his haircut. I called ahead to make sure they did an all over cut with scissors and arrived with reference photos in hand. When I asked about scissors at the grooming desk, the groomer said it was a jump in price. I asked how big the jump was and she said "it jumps by a lot." She then pointed to a dog in the back and said they could do the longest length they offer and it would look like that. I decided to accept, and asked that they cut his face short but keep the hair on his head longer. I communicated how nervous I was and that I didn't want a dramatic haircut. I watched another employee check him for mats (she told me he only had one on each elbow which I knew) and then I left. I am VERY consistent with de-matting him and brushing him. I was shocked when I got the call 3 hours later that he had miraculously developed mats all over his body and was shaved a length shorter than discussed. I brought my boyfriend in to pick up Camper because I was worried I was going to lose it. He informed them that we would've appreciated a call before cutting him short and that we won't be returning to which the groomer replied "that's your choice." My dog looks ridiculous. They didn't trim his face short like I wanted, but they cut the entire rest of his body WAY shorter than we agreed on. I had to go home after crying to re-trim his face. I should've just done the entire haircut at home. If I can buy a brush online that removes mats, I'm sure a grooming facility can remove them without shaving. I'm also sure that they could easily tell me the cost of an all around scissor cut and inform me before making drastic decisions. It comes down to laziness and a total disregard for customer preferences. On the bright side, this was a learning experience for me and his hair will grow back eventually.

    Stone Mountain Pet Lodge - Xenia

    Stone Mountain Pet Lodge - Xenia

    (13 reviews)

    Update** The owner called me and was very helpful in trying to make me happy and to change some…read morethings on how they communicate then issue like this arise. He was able to refund the entire vet bill. Sometimes it's about the recovery. Thank you for helping me feel heard and not confused. This location offers supervised puppy day car for 4 hours one day a week. I was feeling ill so I needed a little nap. I called ahead of time asking what age puppies would be there as my puppy was only 3 months old. I was told 3 other puppies ages 4-5 months old. I felt ok with that so bright her in. When I picked her up I asked how she did and the staff worker told me she was being picked on. Knowing i was nervous about I (by calling ahead of time) maybe they should have called me. Anyway fast forward 2 days and we were at the vet getting her wound taken care of. She was hurt while in their care. She was put on 3 different medications and had her fur shaved. I realize it was my choice to bring her but I also expected them to take care of her. They have decided not to refund any of the vet visit. I am not asking for them to cover 100% of it but at least half. There is no way that my puppy did this to herself given the location on her back. We will not be back, to either location.

    This place earns all five stars!!! The staff is just awesome, friendly and provide quick reports on…read morehow our pup did. Shelby loves coming here to daycare to play, and has such a great time. When I bring her home, she is just wore out from the socialization and fun from her day. Lots of play time!! We tried another popular place for daycare in town and they don't even compare to Stone Mountain, not even close. I HIGHLY recommend the day care here; we have found it a blessing for us and Shelby. Thanks Stone Mountain Team!!!!

    Petco - pet_training - Updated May 2026

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