We have tried training at a lot of different places and Cloud Nine is the best. Having a dog who…read moreis trained makes all the difference in enjoying your dog's company. Trust me, we didn't train our fist two dogs much at all and we paid for it. I agree with the other review that says class starts on time. There is no wasting time, you get down to work and you learn really valuable techniques. They give you the information and tools you need to shape a great relationship with your dog. Make sure you do your training between classes or there's no point in signing up. Soon we will be bringing our second puppy to train there and we are really looking forward to it.

My dog and I have taken several classes at Cloud Nine and each one has been valuable, both for…read morehelping my dog learn specific skills and for helping me understand how my dog thinks. Be sure to arrive at class on time because they start promptly! I tend to be a person who arrives right at start time, and I don't even have a chance to sit down before class gets started. It's essential to do the homework between classes; daily repetition of the skills really helps.

We have brought our fur-babies here over the years. Our pup pomsky is learning about life and we…read moredecided in deed AK was the place to kennel him as we know they have all the knowledge skills training and loyal employees (heck its been family owned and run almost 100 years) so our lil man was left in the best of care! Top notch facility, location, safe and secure, and he got his nails done! We are so lucky to have AK in our county! Again if you have any ?s ask we did! See you again AK! Did I say the staff has only been friendly to us as well! Thank you for keeping pricing very reasonable too!!!!

I brought my elderly dog in for a 4th of July visit. It was supposed to be a 4 day stay. I…read moreexplained to the attendant that he was having incontinence issues, and I was told not to worry, that he would be well cared for. I asked about extra services and was told that since it was going to be such a busy weekend that he wouldn't need anything, and she talked me out of the extras. When I picked him up, I was shocked at how badly he smelled of urine. There is no doubt that they just left him to lay in his own urine the whole time I was gone. The smell was so bad that I had to drive home with the windows down and then took him straight into the shower when we arrived. I don't know if he got any attention or if he was actually let out at all. The urine smell suggests that he wasn't. They could have done so much better. I would not recommend that anyone leave their pets here.

The store has always been clean, stocked, and well maintained whenever I have visited. I am usually…read morehere once a month to buy cat food. We prefer Tiki Cat products and this location always has an ample supply of flavors and food types that our cat enjoys.

Up until today I had never cried in public. I suppose there's a first time for everything!…read more Let me start by saying the manager was great. He came out with open ears, listened to us, reassured us that this experience is not what PetSmart stands for, and made sure we left feeling heard and taken care of. His empathy was outstanding. (We thought he was going to cry too!) I wish I could say the same for the groomers. I brought Camper (My Golden Doodle) in for his first haircut because the professional groomer was booked out too far. He gets baths here regularly and I decided to give PetSmart a shot at his haircut. I called ahead to make sure they did an all over cut with scissors and arrived with reference photos in hand. When I asked about scissors at the grooming desk, the groomer said it was a jump in price. I asked how big the jump was and she said "it jumps by a lot." She then pointed to a dog in the back and said they could do the longest length they offer and it would look like that. I decided to accept, and asked that they cut his face short but keep the hair on his head longer. I communicated how nervous I was and that I didn't want a dramatic haircut. I watched another employee check him for mats (she told me he only had one on each elbow which I knew) and then I left. I am VERY consistent with de-matting him and brushing him. I was shocked when I got the call 3 hours later that he had miraculously developed mats all over his body and was shaved a length shorter than discussed. I brought my boyfriend in to pick up Camper because I was worried I was going to lose it. He informed them that we would've appreciated a call before cutting him short and that we won't be returning to which the groomer replied "that's your choice." My dog looks ridiculous. They didn't trim his face short like I wanted, but they cut the entire rest of his body WAY shorter than we agreed on. I had to go home after crying to re-trim his face. I should've just done the entire haircut at home. If I can buy a brush online that removes mats, I'm sure a grooming facility can remove them without shaving. I'm also sure that they could easily tell me the cost of an all around scissor cut and inform me before making drastic decisions. It comes down to laziness and a total disregard for customer preferences. On the bright side, this was a learning experience for me and his hair will grow back eventually.

Cody was terrific, we had one dog and were getting another and were worried about how they might…read moreinteract given the history of the first. Cody helped us with reactivity and general obedience before the puppy came. Then he worked with the two of them together after the new puppy arrived. Cody modified the training as we went and we're super happy with the outcome He was professional, knowledgeable, and and fun to work. I've already recommended him to several people and would recommend him to you too!

My 2.5 year old American Staffordshire Terrier & I had 6 private training sessions with Cody &…read morebased on that we highly recommend Infinite K9 Academy. The qualities that most impacted our success are: 1) Listening to my hopes & expectations for fine tuning my dog walks & my dog's interactions with me & our large family 2) Giving us new tools to improve communication & showing us how to use them 3) Guided hands on practice together to gain confidence & practical application of tools 4) Patience & that calm cool voice he has when working with my dog & me 5) Easy to set up training sessions & affordable Dog walks are more calm & enjoyable for both of us. We are all works in progress, but we've made great leap forward doing this training work together. If new problems arise in the future we will definitly reach out to Infinte K9 Academy again.

My German shepherd just finished his first 30 day training session here and I could not be happier…read more For an 8 month old dog he has learned the basics. Sitting, staying, heeling, laying down. On command. Every time. Absolutely night and day difference. Before I took him back home today, I spent almost 2 hours at their facility learning the techniques so I can maintain and continue the training. I had also boarded him there for a long weekend prior to the 30 day training, everything went great. I would, and will definitely recommend these guys. I have ZERO trust issues with leaving our dog here. We are looking forward to the next 30 day session. Thanks to everyone that spent time with Onyx.

From the owner: We are a family owned business that provides dog training to the Minneapolis, MN area. We offer…read moreBoard & Trains, Private lessons, In-home lessons, Day Care, Day Training, Tracking, Detection & many other Speciality programs. When it comes to training, we believe that establishing communication for both the dog and owner is the key to success. We've developed a learning method based initially on positive reinforcement (food, toys and praise). At the appropriate stage of training, we use negative reinforcers to teach the dog consequences of unwanted behavior. In the end, it's about creating a mutual understanding between dog and owner that will last a lifetime.

I have adopted all my cats from here. I appreciate the full disclosure of all the cats I have ever…read moreadopted. They give me full details about their previous situation, their current health issues (if any) and a general idea of the cat personalities .

this place is so sweet. ive gotten 2 animals from here, possibly 3 but im not sure since i was to…read moreyoung when we first got em. but honestly the ambiance is great and service is nice they are always greeting us at the door and the customers are very sweet too but some cages seem a little tight

Update** The owner called me and was very helpful in trying to make me happy and to change some…read morethings on how they communicate then issue like this arise. He was able to refund the entire vet bill. Sometimes it's about the recovery. Thank you for helping me feel heard and not confused. This location offers supervised puppy day car for 4 hours one day a week. I was feeling ill so I needed a little nap. I called ahead of time asking what age puppies would be there as my puppy was only 3 months old. I was told 3 other puppies ages 4-5 months old. I felt ok with that so bright her in. When I picked her up I asked how she did and the staff worker told me she was being picked on. Knowing i was nervous about I (by calling ahead of time) maybe they should have called me. Anyway fast forward 2 days and we were at the vet getting her wound taken care of. She was hurt while in their care. She was put on 3 different medications and had her fur shaved. I realize it was my choice to bring her but I also expected them to take care of her. They have decided not to refund any of the vet visit. I am not asking for them to cover 100% of it but at least half. There is no way that my puppy did this to herself given the location on her back. We will not be back, to either location.

This place earns all five stars!!! The staff is just awesome, friendly and provide quick reports on…read morehow our pup did. Shelby loves coming here to daycare to play, and has such a great time. When I bring her home, she is just wore out from the socialization and fun from her day. Lots of play time!! We tried another popular place for daycare in town and they don't even compare to Stone Mountain, not even close. I HIGHLY recommend the day care here; we have found it a blessing for us and Shelby. Thanks Stone Mountain Team!!!!

The ladies at Head to Tail Grooming are extremely knowledgeable, personable, professional and truly…read morecare about the wellbeing of our dog Zeus. Today was our first visit. Zeus is a senior dog who rarely had his nails cut due to the anxiety, stress, and aggression it causes. Today's nail trim was a success. Zeus still had all of his normal negative responses, but McKenzie and Taylor were able to work with him and get the job done in a kind, gentle, respectful and understanding manner. I can't thank them enough! We will definitely be going back to Head to Tail Grooming. Highly recommend them!

Love this place! She is so professional and welcoming and helped us through the whole process (I…read morehave a very anxious GSD). Very nice and very clean establishment. I highly recommend!!