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    Petco

    2.7 (53 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Vet clinic is a scam won't approve flea and tick medicine for my dogs who have been going to petco for vaccines yearly since they were born even did puppy classes here, I will not be returning to petco for anything ever again.

    No one here for my 9am appointment at the grooming salon
    Hope S.

    I have been coming here for years, to get my Yorkie groomed. I've seen groomers come and go but, there's one that is here now....totally irresponsible. I was there for my 9am appointment today, the one I made two weeks ago. There were no employees in the grooming salon...NO ONE. The young gentleman by the cash register called the manager to the front. The manager, Emilio, said he believes the groomers are starting at 10am today. When he checks the computer for my appointment, lo and behold...9AM. After making some calls, he said the groomer, thought HE had to be in at ten. The groomer told Emilio he would arrive to the store in 15 minutes. Emilio offered to give me a discount after I asked him, how he would compensate me? While waiting in my car, I called another nearby PETCO and explained my situation. I now have a 12:00pm appointment with them. I went back into the store and explained to Emilio that I would not trust my pet to someone so irresponsible. And mind you, I already had an unpleasant experience with HIM in the past. I told him how great Kathy and Ashley are in the grooming department. They are the only reason this is not a one star review. I will, from now on, only make an appointment when I can get Ashley or Kelly to care for my pet. All of this took ten minutes and still no groomer in sight. Dude, your behavior is giving the manager, your fellow employees and the PETCO brand, a bad look.

    This is my baby. He's all I have! I took him to the wrong vet. Please... If you love your pet. Check out the reviews, go elsewhere.
    Zora A.

    I took my cat to Vetco , My cat needed blood work, I saw Dr Brenton. at the Baldwin location. After the blood work was done i waited a couple days and I called back. The staff kept saying the doctor would call me when the results were in so I waited . But.. no call from the Dr. Another 2 days later. So I called them , The staff says to me again. The doctor would give me a call by the end of the day. But of course she never did! I ended up calling back. I finally got the Dr. On The phone I was shocked! It felt like I was chasing after my pets test results. I felt awful. (1)because my cat was sick (2 ) I wish I would have took him to a vet that had compassion. This is a terrible business. Ok. So the vet tells me my cat has diabetes. Very high diabetes. Now this is turning into a emergency. But now she tells me she will get back to me with a treatment plan. That was a lie. And they blocked my number. I can't even call to book a follow up appointment. I called from a friend's number and Vetco picked up on the second ring. Whenever I used my number. It goes straight to voicemail. please don't take your pets there . If anyone has any questions about my review, please feel free to contact me. At this point I just want my cat to get healthy again, you can't leave diabetes untreated. I'm crying while I'm writing my review, this is so sad. They just took my money, blocked my calls. Now I'm stuck trying to figure out what to do next. I don't have a ton of money to keep switching Vets and paying for consultation visits and more blood work. You really Hurt my Cat Vetco.

    Hugh Y.

    On Thursday 8/04/22 I went to the Petco store in Oceanside on Long Beach rd . I was in there for about two hours trying to get my two dogs new collars, leashes & some other accessories. I received very little help from staff. They appeared very disinterested, I mean if your on the floor & I keep coming to you 3, 4, 5, 6 times for assistance. It is your job to recognize that hey this customer needs help with our products let me support them. So I left the store frustrated & empty handed. On Friday 08/05/22 I went to the Petco store in Baldwin on SunriseRise high way. I was in there approximately 3 minutes looking for two dog collar leashes & some other accessories. A store representative name Alfred came right where I was and assist me in not only selecting what I needed but made sure I was satisfied. He measured the collars on my two dogs, picked out matching leashes. Then we went over and he explained to me the different varieties of dog treats. Alfred was so polite and informative. While on the check out line I saw Alfred giving that same attention he gave to me to several other customer on the floor. I spend over $200.00 in that store. Alfred should be the poster child of how a employee engages with guest that come into a establishment. He also should get a raise for his exemplary work & no I don't know him, I just met the guy in the store that day. Alfred you rock!!!

    This is what he looked like before.

    I took my dog, Hugo, to get a haircut at this petco location. I explicitly asked for them NOT to shave him because of the cold winter months approaching. To my horror I arrived to find Hugo completely shaved and shivering. The manager insisted I pay for this atrocious haircut and when I refused he yelled at me and said "FINE don't pay but don't ever come back" I would not recommend this location to anyone who cares about their pets. They do NOT care about your business, your pets, or your satisfaction.

    My toy poodle Mimi
    Olga S.

    I was pleased with the grooming experience provided by Petco. My toy poodle puppy was taken care with professionalism and love. i enjoy watching Mimi being groomed. Thank you so much to Esteffany!

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    2 months ago

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    Petco C.

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    3 months ago

    I've been coming here forever. Always the best customer service. Some stuff can be pricey but you'll find everything you need.

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    8 months ago

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    2 months ago

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    10 months ago

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    1 year ago

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    6 months ago

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    2 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    I had my 8 month old German Shepherd groomed by Ashley and I could not be happier. Ashley did a great job and Ziggy gave her two paws up!

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    5 years ago

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    12 years ago

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    8 years ago

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    14 years ago

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    10 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    So far I've been going to him for 2 back to back "dog training" sessions with my puppy Albert.

    Mentioned in 2 reviews

    Read more highlights

    Just Pawfection

    Just Pawfection

    (19 reviews)

    I recently took my dog to Just Pawfection in Lynbrook for a grooming session, and unfortunately,…read morethe experience was disappointing. I specifically requested that my dog's hair be trimmed, but not cut too short. The groomer informed me that my dog's hair was matted,it WASNT,which I later learned is a way for them to charge an extra fee...yes I did sign a disclaimer in case of nicks and asked him why,I've never had to before w/my current dog or the one before...told me not to worry it's just a way of protecting themselves...his appointment was at 10:30...I called at 3:30 to check on him..he wasn't ready....went at 4:30...STILL not ready...ask the owner what's taking so long...said it takes time to cut because he was so matted .... Im still confused about him saying he's matted because I take my dog to get groomed every month. I waited outside and finally around 515. He told me that he was ready. I had to stare at my dog for a while because he was unrecognizable AND a big red flag was they didn't even charge me the matte fee..when I finally got him on to examine him. I see that he was nicked when his eye and this is what probably took so long they probably had to stop the bleeding... my dog is a calm dog, but he seems unusually lethargic unlike the other times he's been to this groomer which leads me to believe they could have given him something.... Long story short don't take your pet here!!!

    Appointment was at 1PM and my dog was finished at 5PM. Terrible job, so uneven and $125- would not…read moreaccept my $5 coupon because they said it was for the Howard beach location which is not specified on the site but I was not going to argue for $5 off. The worst part is that my dog was so thirsty when he came home as though he was not given water all day. Not okay, do not recommend and will not be going back.

    Sudzee Pups Pet Grooming - Golden doodle haircut

    Sudzee Pups Pet Grooming

    (11 reviews)

    Learned about Kristie from a local doggy day care which spoke extremely highly of her, thus decided…read moreit was time to try out this groomer. GPS will bring you next door to this location so be aware of that. First thing you'll notice upon walking in is a bunch of tiny dogs running around behind the front desk, all exquisitely groomed. Very curious and friendly faces. Kristie herself is extremely professional and friendly, you can see this isn't a job but a passion. Results were way better than could have even anticipated, especially since we didn't give direction on how to trim. Highly recommend this groomer. Puppy came out smelling delightful and the price tag was very fair. Adding to this a before and after photo of the puppy.

    Kristie was great with our pup during a recent grooming!…read more We were in the market for a new groomer and Kristie returned our call promptly and spent 20 minutes going over everything and anything she needed to know prior to his grooming appointment. \ On the day of the appointment the waiting area was a bit chaotic with a lot of dogs and their owners showing up at once. The front desk seemed a little all over the place but Kristie still came out to speak with us and go over everything. Two hours later our pup was ready and looked absolutely handsome! While the waiting area is a bit cramped they do tell you two hours so you're free to run errands and come back. There is also a porch out front if you absolutely must wait. Prices are fair and they're very transparent as to why the grooming cost what it did.

    Raines Pet Care

    Raines Pet Care

    (3 reviews)

    Lorraine is an amazing and caring groomer!! We, (me & my senior Yorkie 19.5 years old) have had…read moreonly incredible experiences with Raines Petcare over the years. From the moment we walked in, Lorraine's calming approach is welcoming, which immediately put my senior pup at ease. You can tell that she genuinely cares for my dog. Lorraine did a fantastic job with the puppy cut--it looked perfect and was exactly what I asked for (and he smelled wonderful too). I was especially impressed by the amount of time she spent with my senior Yorkie, she gave him breaks so as not to stress him, which at 19.5 years is important to me (and him). The shop is clean, the pricing is fair, and most importantly, my dog came out happy and stress-free. I highly recommend Lorraine of Raine's Petcare to anyone looking for a groomer who truly cares about animals!

    I can't say enough good things about Lorraine @ Raine's Pet Care!From the moment we walked in, the…read morewarm and welcoming, professional, clean atmosphere put both me and my dog at ease. She is not only highly experienced and skilled but also genuinely caring. It's clear she has a passion for what she does... My dog Kyle actually enjoys going there, which speaks volumes about the comfort and care she provides. She takes the time to understand my pet's needs and ensures every grooming session is a positive experience. I highly recommend Raine's Pet Care to any pet owner looking for top-notch grooming services. The attention to detail and the personalized care she offers truly sets her apart. If you want an stress-free grooming experience for your furry friend, this is the place to go! Sincerely, Laura & Kyle!

    Petco - petstore - Updated May 2026

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