Love this place! I have been bringing my dog here for years to get groomed and they never disappoint. The staff are always super friendly and the groomers are all excellent. I've tried several of them and they all listen to how I'd like my dog groomed and do the job to perfection. The store itself is huge and offers so many goodies and necessities. I strongly recommend stopping by for all your pet's needs. read more

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Excellent job no matter how many times my grandson back to them for grooming. Highly recommended!! read more

PET STORY - Pet Boarding Near Me - Mineola, New York

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My cranky old chihuahua and old man yorkie LOVE this groomer! they are so welcoming and very professional. i highly recommend!

Wonderful staff, professional and friendly! The store is clean and fresh. They gave my cat her first ever bath and nail trimming. We are both very happy. Highly recommend! read more

Great staff, great facility. We always feel comfortable leaving our dog with them. They have a great supply of food, treats and toys. Definitely recommend this place for boarding. read more

Bambina and I love coming here, the owner and the staff are super friendly. I believe they have everything, almost like a one stop shop for all your pets need! In case you don't see something, all you have to do is ask and they are very happy to help you with everything. Bambina loves their own homemade dehydrated treats from chicken, turkey, beef, lamb and so much more, and have no preservatives in the treats. They have sample treats for your pets at the counter and that's an extra bonus. They have various brands of food offering kibbles to rawmix. They offer grooming, daycare, boarding...etc Oh yes and the place is very clean. I recommend this store to everyone and I'll promise you will be very happy with Pet Story! read more

This is the best place to get dog food ( and cat food supplies). The place is clean, the selections for my dogs (and cats) are amazing. Staff is very helpful! I won't go anywhere else for my two dogs. read more

Finally brought my dog here after wanting to bring her forever. I just always waited till the last minute and they never had an opening :P totally my fault. This time I finally called in advance and got her in before the holidays so she could look all adorable. Reasonably priced, cute place and I'm happy this place is in our town. I will for sure be bringing my girl back once she needs another grooming. read more

Okay but this is the cutest and most professional place I've seen ever!!!! I am so happy with how they took care of my cat. From when I walked in I was greeted nicely, I was verbally guided step by step the process of how the grooming service will go and I was given honest advice as to what my cat looked like she needed and did not need which saved me cash! They are not business first but fur-friend first always! Go to Pet Story Mineola for all your pet needs, really!!! :))) p.s. I love the cute little accessory they give your pet with a grooming services!! read more

PET STORY - My cat after her Grooming services which included deshedding, nails trimming, ear cleaning, and a bath and blow! :) - Pet Boarding Near Me - Mineola, New York

I can't say enough good things about PetStory! The staff is incredible--they consistently go above and beyond to take great care of our dogs. It's clear they genuinely love what they do, and our dogs absolutely love them in return! Professional, kind, and attentive to every dog that walks through the door--PetStory is the best. read more

Very nice doodle cut and they took us on relatively short notice. The place is clean and they have a nice store. However this business charges significantly more money than other places in the area for the same doodle cut. Our dog gets professionally groomed monthly, washed by us 2x per month, and brushed by us multiple times a week. We were very surprised by the high cost. read more

My second time leaving my Benji for a stay over for a couple of days. They treat my dog as if he was one of their own. Their very attractive as for very responsible. I've recommended them to all my friends. Thanks petstory of mineola NY puppy read more

Truly one of the BEST groomers in Long Island. My dog is extremely anxious & gets very feisty when it comes to a new groomer. But from the moment he walked into that building, to meeting the groomer, to getting his cut, Toodles couldn't have been more excited and happier! And they even gave me a report card to let me know how he did, to my relief and surprise, he was an absolute sweetheart! I recommend this place to any dog owner I know or encounter! Toodles even does boarding or doggy daycare here & he is thrilled! Thank you so much Pet Story read more

Everything they do an amazing job grooming, the dog they are so polite and pleasant really a wonderful place. I would highly recommend to everyone who owns a dog read more

This place is amazing. It is Beyond accommodating and staffed by the nicest and most professional employees. Their concept is for them to be part of our pets lives - be part of their story. Our Jake and Hunter are treated like one of their own and we are always grateful for the care they provide. Ty Billy, Damon and crew. read more

PET STORY - Hunter and Jake - Pet Boarding Near Me - Mineola, New York

We took our pup here for her first full grooming service.she's only ever been bathed at home or had her nails trimmed by her vet so we had no idea how things would go.my boyfriend forgot to bring in her vaccination records but this issue was easily resolved at the front desk when we were told we could just email it.I really appreciated the report card we got afterwards about what was done,and a note how she did a good job but it was also noted that she is afraid of the blow dryer.that gave comfort to be aware of what happened without being there.our puppy is still potty training and urinated inside the store so i let a staff member know.she said she'd clean it up and gave a very understanding and caring smile.our puppy is also a very picky eater but she has never turned down their huge variety of treats to pick from.I highly appreciate the entire pet story staff for making our experience a welcoming,caring and safe one.we will always come back when we can. read more

PET STORY - clementines first full grooming service - Pet Boarding Near Me - Mineola, New York

This is the second year we have brought our Siberian fluff here. She gets badly matted overnight if you don't brush her. Pet story took the time to make her comfortable and did a wonderful job. I highly recommend them!! read more

PET STORY - Pet Boarding Near Me - Mineola, New York

Friendly, clean and accommodating. A great alternative to leaving your pup alone. Business was recommended to me and I would recommend them as well. read more

Pet Story is a great new spot for my pets needs. Employees are always present to answer your questions and help you all the way. Very clean, bright pet store, I love coming here. I would definitely recommend to my friends with pet. They also have a dog daycare definitely a plus. read more

Fantastic place took my dog Molly there today night recommended this place anyone in area.

They have a good variety of dog treats including some they made. Took my kid's dog here for grooming and they did a good job. They were a bit pricey though at 100 dollars. read more

My dog had the basic grooming package and he looks and smells great! Staff was nice and the store itself has plenty of treats and things you can't find at other pet stores. Will definitely come back read more

Love this pet store!! Would never think there were so many options of treats and brands for my pup, groomers are excellent and welcoming staff. Would recommend this place to anyone in the area, they even do puppy daycare for small- small/medium pups and boarding for the same sizes!!! read more

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Staff is really nice! I usually go to get the one ingredient dehydrated chicken they have in store and more, my dog is obsessed with it! We also go to get his grooming done by Irene, shes super sweet and cuts his hair perfectly every time. read more

I have being taking my dog at pet story for just about 2 yrs or a bit longer , I schedule my appointment on the web site and took my dog . I call about an hr after dropping my dog of to confirm time and what my dog needed . Show up 3 hrs after to pick up my dog I ask the owner and cashier why is she not groom and just had s bath ? The woman at the cashier said I am sorry and proceeded to pretended I did not call and confirm . The owner came out of no where and started speaking to me in a very disrespectful and Harsh manner . I will not be going back there and would not recommend this place. read more

I have been to most of the groomers in the area...these people are the best! My Trixie comes home happy and looking beautiful! Clearly this review needs 5 more stars! read more

Found this place by accident but will be back here at least once a month I'm sure. What's a treasure. Our puppy looked and smelled amazing after grooming, and she loved it. Great healthy and unique treats that I can't find other places. Those of you looking for a good portion for your dogs, look no further. Try some of the owners house made jerky. read more

Fabulous store, very friendly and literally wall to wall selection of pet products including fresh treats and more! I was very impressed walking into the store, I actually had called earlier that morning to see if they would be able to clip my two Pomeranians nails, they said it would be no problem. When I got their they saw my girls right away. Their nails came out great and they were in and out . I then took them on a walk around the store and we found awesome treats and toys I definitely wouldn't be able to find at one of the big chains. read more

Pet Story is the quintessential all purpose grooming and pet supply store bar none. The staff are not only courteous, but also intelligently compassionate when caring for our pups. They are highly skilled and knowledgeable adding immeasurable value to an already competitively priced experience. Recently, our groomer, Lydia noticed a growth on one of our pups which was so small we never even noticed it. Lydia and the manager met with us and encouraged us to get our vet to examine her, which we did. Turned out to be an enlarged salivary gland thankfully, but even our vet was surprised that it was our groomer who noticed. My wife and I recommend Pet Story unreservedly. These people are exceptional and so are their prices. We hold their entire team in the highest esteem and encourage anyone looking for a groomer/pet supply store to look no further than Pet Story! read more

I just don't understand how their appointment system work. I made an appointment online and received all the confirmation material. Then the next morning, they called me and told me someone already took the spot so they have to reschedule it. They didn't even apologize for it and just told me it had to be rescheduled because someone else booked the spot earlier and blame it on the fact that I made the booking late at night when the store was closed and the owner had no access to it. I don't what booking system/website service they have but it definitely can be improved. read more

I have an extremely anxious dog who won't let me near her nails when they need to be trimmed. Pet Story greeted her, took her and she was back in five minutes, happy as can be. She didn't seem the least bit anxious or upset. Thank you Pet Story! read more