Great, clean and organized service. We got our beautiful young cat from them…read more It is a great adoption place and is providing comfortable environment for all their pets.

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

We have a huge, fat, jerk cat (Maine Coon) and a 100 year old, demented, anxious dog. I have to say…read morethe staff here do an amazing job with both animals. The cat has hair for days, and we get him shaved twice a year. Sure, he looks ridiculous, but it cuts down on the hair all over the house. The staff shave every square inch of him, and I mean EVERYTHING. I don't know how they do it (I can't even cut the bastard's nails without him freaking out), and I might not want to know, but I do know he comes home smelling so clean and groomed. I think he appreciates it, because he walks around like he owns the place with his new look. Our dog is at least 14 (she was a rescue 12 years ago), pretty demented, blind in one eye, and very anxious (she gets around well and has no real health problems, just so you know we're not prolonging her existence). She also comes back all fresh, shaved, and smelling fantastic. She's anxious when she goes, but comes back just fine. No trauma inflicted that we can tell. Some may feel the prices are high (about $100 with tip for both animals), but it's worth every. single. penny. to us. The only downside here is the length of time it takes to get an appointment, usually a 3-4 week wait time. So I suggest making your appointment ahead of time.

BAD - My friend boarded her extremely healthy 12 year old dog here and it died overnight. The…read morecompany gave no explanation and the vet found tons of bites and scratches on the dog. Avoid-- they need to be looked into!

The ladies are so friendly and the prices are reasonable…read more Easy access right off Chippewa.

There communication Her disposition to…read more A attitude Punctuation I drop my dog off there at 10 AM and they still was not finished at three. I had to call back several times and asked them where their friend was. They finished.

My favorite place to take my 2 German Shepherd's. Heather, Ashley and Lauren are always so nice and…read moredo such a great job with our girls. Been going for 10 years now and wouldn't go anywhere else.

My dog comes back looking amazing each time. They do a great job and it's nice that they are open…read moreon Saturdays.

Maybe this is our ignorance - but this location refused to take our $100 bill because it was "the…read moreold version". We were told that they do accept cash & new $100 bills, but it's store policy to refuse old bills because they are "easily replicated". The money was never taken out of our hands, and we asked if they had a pen to check the bill like any other place. They said yes but still refused to take it. We were sort of taken aback. I have never heard of this and I've never been told this anywhere else

Friendly service and quality dog treats! My doggos love love love all of their fresh baked treats.read more

The staff and doctors are amazing! My dog loves to go and is well taken care of medically and well…read moregroomed!

I love this place and could not recommend it more. When my dog wasn't feeling well and was scared…read morethey sat on the ground with her petting and holding her to calm her down. They also do a great job grooming her and always do exactly what we ask. Even my dog gets excited to go there now! (Also not sure why my review says San Francisco)

When contacted about their insurance because of the fire (we don't have a few grand for unexpected…read moremedical expenses laying around) we were met with radio silence as to the insurer as well as a response that there's a waiver (they won't provide a copy of) so they don't need to address our concerns. Look we get that our dog could come back with kennel cough (even if they are vaxed) or some parasite because some other dog gave them something - not that the whole building burned down (which no one told us about! Had to find out via a neighbor who happened to see it on FB). When we politely asked for their insurance info again we were met with "we don't have to answer that and we are now sending anything else to spam and will throw away any letter you send us" I don't know about everyone else but that's not how I think you run a business especially after almost killing 70 dogs.

My 2 dogs always seem happy when we arrive for either boarding or grooming, and they don't seem…read moredesperate to leave. The people are very friendly. J The groomer gave me tips on anal gland expression, which I appreciate. With boarding, A STAFF MEMBER STAYS ON PREMISES OVERNIGHT, which is very important to me. I am satisfied!

The best in town my Kane love to come there for grooming. The Staff is the best a the shop is…read morealways clean.

My 7 lb shorkie dog had an appointment at 10 AM. by 345 I had not heard anything. So I reached out…read moreand was informed that they hadn't gotten to her yet *disclaimer* my pup was very matted so I knew it would be a while/an extra charge to groom her. THAT'S fine!! As long as she is properly groomed. They call me back in an hour, tell me they could not remove all of the matting, she'd have to be taken to a vet & be sedated for it all to be removed. She'll be ready by 5. Ummmmm ok. I was annoyed because the owner bragged about all these credentials she had and how she's been in business for so long but couldn't handle matting. But whatever. They also tell me they would only charge me for what hair they could get off of her. my sister arrived to pick up my dog, and was informed that they indeed were able to remove all of her hair but did not bathe her at all. The owner then informed my sister that they had been working on her all day. Which is a lie, because when I called at 3:45 the owner told me they hadn't gotten to her yet! My sister said the owner then tried to clean it up and say "well we've been going back-and-forth with her all day." so which is it, were are you going back-and-forth with her all day or did you not get to her until 345???? Furthermore, if you have been working on her all day, by the end of the day she should be all finished and ready for a bath, right? I paid $70 for her to only get cut and they barely cut her nails. I feel like after they cut her, why couldn't she get a bath? She's 6 lbs and hairless now, her bath and blow dry should have not taken that long. My 7 lb shorkie dog had an appointment at 10 AM. by 345 I had not heard anything. So I reached out and was informed that they hadn't gotten to her yet *disclaimer* my pup was very matted so I knew it would be a while/an extra charge to groom her. THAT'S fine!! As long as she is properly groomed. They call me back in an hour, tell me they could not remove all of the matting, she'd have to be taken to a vet & be sedated for it all to be removed. She'll be ready by 5. Ummmmm ok. I was annoyed because the owner bragged about all these credentials she had and how she's been in business for so long but couldn't handle matting. But whatever. They also tell me they would only charge me for what hair they could get off of her. my sister arrived to pick up my dog, and was informed that they indeed were able to remove all of her hair but did not bathe her at all. The owner then informed my sister that they had been working on her all day. Which is a lie, because when I called at 3:45 the owner told me they hadn't gotten to her yet! My sister said the owner then tried to clean it up and say "well we've been going back-and-forth with her all day." so which is it, were are you going back-and-forth with her all day or did you not get to her until 345???? Furthermore, if you have been working on her all day, by the end of the day she should be all finished and ready for a bath, right? I paid $70 for her to only get cut and they barely cut her nails. I feel like after they cut her, why couldn't she get a bath? She's 6 lbs and hairless now, her bath and blow dry should have not taken that long.