No communication regarding order or delivery time. My order still has not been delivered and I paid…read morefor delivery for 5/10. $11.99 delivery cost on top of cost of flowers. I have called numerous time no answer, emailed no response, even reached out to Bloomnation as they are partnered with them as a florist and they also unable to update on delivery status. They also called and emailed and no response. This is poor communication and customer service as it is now 630 cst Nashville time and still no delivery..Do better!! This order was an arrangement for my daughter, for mother's day. Disappointing to say the least! Update: Finally received response at 9pm that arrangement was delivered at 5pm but the arrangement looks nothing like what I paid for.. False advertising..buyers beware of this company!!

Great job delivering an arrangement for a close friends birthday. Easy to work with and very…read moreresponsive.

Ordered flowers for my sister and asked that they be delivered to the home she just had built. The…read moreowner called me the Friday before delivery to make sure they knew where to drop off the delivery since the home is in a new development and not yet on Google maps. I so appreciated the way they took the time to call me and get the information they needed rather than guessing or canceling my order. The flowers were even lusher than the photo and look good. Thank you Lotus Floral!

I placed an order via Telefora since I'm not from Nashville. There was an issue with the way…read moreTeleflora sent the order to Lotus Florals so the arrangement that was received was not the one I ordered for my friend. The owner was super nice and responsive, and offered different solutions. I really appreciate her attentiveness and problem solving. Highly recommend. And of course, the flowers were beautiful! Next time I'll be sure to book directly with Lotus.

Same day delivery within a couple hours, and the arrangement was beautiful! I will definitely be…read moreusing them again!

From the owner: At Sophia’s Floral we strive to give our customers beautiful floral arrangements with the freshest…read moreflowers available. We guarantee our customers more flowers for your money.

Judy was amazing. She decorated our church for a Valentine's Couples Night and our people couldn't…read morecompliment her enough. Intentional and beautiful arrangements and the balloon arch for our photo booth was great!

My neighbors surprised me with this stunning bouquet after surgery. When I saw this arrangement, my…read moremouth dropped. So fresh and beautifully displayed in this unique very well-made box. I loved it the moment I saw it and have enjoyed the aroma. This gift from Fiori Per Te lifted my spirits and made me feel super special! Thank you to my neighbors for the beautiful surprise AND to Judy at Fiori Per Te for utilizing your talents to bless me!! Your arrangements are worth every penny!

Hiring Cheryl to do my flowers was one of the best decisions I made in planning my wedding!…read morePlanning a wedding is as stressful as it is expensive, Cheryl eliminated all of my flower stress and worries all within my budget. When I shopped around for quotes at other florists NONE of them were as up front and honest with me as Cheryl. She was able to give me a quote and talk me through my options to best optimize my budget, all from over the phone and hundreds of miles away. I was living in South Carolina and planning my Nashville wedding, and she was able to take the inspiration photos I sent her and made my dream wedding come true! I cannot speak highly enough on how please I was with the entire process from start to finish working with Cheryl. I HIGHLY recommend her, her work, and the quality of beautiful flowers she supplies.

The flowers were beautiful, the Services was great, delivered on time, overall very satisfied with…read morethe service

This florist delivered a gorgeous spring bouquet in an elegant square vase. The flowers were fresh…read moreand the colors- white, green, peach, orange and pink- were beautiful. One of the loveliest arrangements I've ever received. Highly recommend Franklin Flower House!

I went to their open location in FREEZING WEATHER ON 11/10/25. i knocked on the door many times and…read moreeven called them from their location. I got no answer and after 10 minutes I drove away. I WILL NEVER GIVE THEM one DIME of my money, as their are plenty of florist in and around the surrounding location.

Lots of trees, plants, shrubs and flowers, convenient location, friendly knowledgeable staff, and…read morevery reasonable prices...

Customer service is amazing. Although they couldn't deliver to the address that I was needing the…read moresales clerk was extremely helpful. We enjoyed a fun conversation on the phone while she helped me find a local florist in the area I needed. No 800 number a real local that was just as helpful. Highly recommend

JJ was so helpful, friendly, and accommodating! And their flowers are spectacular! This is the…read moresecond time I've ordered from them (I live in CA) and their arrangements are better than expected!

Make sure when you order from this florist that your professional Florist as well. Because when I…read moreordered tulips for my mother, I did not know there was a difference between a single tulip and double tulips, single tulips look like regular tulips and double tulips look like a spider. It's not what I ordered and they wanted to argue with me about getting my money back or having a credit put on my account as a notation for future flower arrangements. They were a little difficult to work with so beware. Make sure you do some research before you order flowers from these people. I have ordered from them before in the past and had no issues with them. For some reason this Mother's Day was different. Other than this complaint, they are great people to work with and have a great selection.