We happened upon this pet store while out and about, thinking we might find some natural perches for our parakeets. We ended up taking home two hamsters. We received a fairly good deal on the hamsters and accessories, which we appreciated. Here's the thing though...the young employees really need to educate themselves on some of these small pets. Two hamsters shouldn't reside in the same habitat, they do not require a "friend" and are solo creatures. They don't actually "like to climb", rather when the habitat is too small, they will climb to try and escape out of frustration, as well as chew on the bars (harmful). We are housing the two hamsters in separate DIY habitats that are over 4 feet in length. Hamsters are small but require a large square-inches habitat with lots and lots of enrichment. We also discovered once home that these were not same-sex, we were told that they are females but one is definitely a boy. I pin this error on the lack of supervision of the store's hamster habitat, one side with females and the other side with males. Kids are in there handling the hamsters and may be distracted by all the cuteness and put one back on the opposite side. Having the hamsters handled frequently is probably not the worst thing, as these are sweet and friendly little hamsters and they love being handled, but definitely they need more forethought in housing them in completely separate areas so there is no mix-up and no one takes home a pregnant female (female hamsters go into heat every 4 days). This all being said....the store has a lot of small exotic pets (birds, spiders, snakes, fish), it was about as clean as I would expect it to be with two young people working there on a Saturday afternoon. Thankfully the animals we saw looked healthy. read more

Pet Zone - Pet Stores Near Me - Gloucester, Virginia

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My dog had been having issues with her ears and the night before she had scratch so bad that her ears started bleeding. She needed a cone for her head and we were driving down to Petco, but decided to give the small pet business a phone call to see if they had the cone and if they were open. The lady on the phone was very nice including explaining dog neck size. I have a big dog and very often don't find stuff in her size. They closed in 10 min I was 15 min away. She very nicely said that they would be there after closing so I could run in. I went in with a picture on my cell phone so I could show her what size my dog was. But she had all the sizes waiting for me at the front and I could try to see what would fit her, without having to dig around. $24 for an XL cone. Great price and very nice person. I ended up leaving my phone there because of me pulling it out to show how big my dog was. We called it and they picked up, we told them we would be there tomorrow to pick it up but was told VERY nicely that if we ran they would stay these so I could get it. THANK YOU GUYS, I needed it for work this morning. And thank you to the young lady who get stuck waiting in for me. I know you wanted to go home 20 min earlier and again THANK YOU for sticking behind so I could get it. We never liked buying from PetCo anyways. Prices were always so high and they never really have what I need. I would advise you to give whatever small business you need something from a quick call to make sure they have it on hand. So you don't get mad if you get there and they don't have whatever it is. We had been driving to Oyster Point to go to Care-alot. But now we have a new pet store. They went out of their way to be nice to a random customer and like I said it was KONG name brand and only cost me $24 Thank you guys again read more

they sold me a sick iguana that died 10 days after i bought it just to let you know they had it under a led instead of the 2 types of lights it needs ubv and a heat lamp a dam shame fuck them read more

Dead fish in all the tanks. The feeder fish water smelled and looked like death. They had more dead fish stuck to the filter in the tanks than they had swimming read more

Very cool store. Its clean, bright and well organized. They have a nice selection of fish and reptiles. They have the most adorable grumpy gold tegu. They have a awsome selection of products. They have a big wall of bird toys. Rows and rows of fish, reptile, and bird supplies. They had really cute baby finches too. Definitely check out this store. read more

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We love having someplace local with exotic pet products. We have sugar gliders so it's convenient to not have to order our foods online. The staff is always nice and has been fantastic when there's a new product we want to try. They order it and call us when it comes in. Beware of Anna the cockatoo though. She likes to land on people's shoulders and will come out of nowhere. read more

Great place opened doors to let us get feeder fish after they closed. Awesome service