I stopped in primarily to view the cat room. I had heard about this store from the Virginia Cat…read moreFestival last fall, and was curious to check them out while in the area. Before entering the cat area, a friendly worker had us sign electronic waivers. There were plenty of places to sit and toys to play with the cats from Heritage. I will say it wasn't my favorite cat room, however, as it didn't feel ventilated at all and it smelled strongly. I think perhaps if they add some air flow or clean the litter boxes more often that could help. The cats themselves were cute and I was very tempted to adopt Loodles, specifically! Precious girl. Once I was finished in the cat area, I stepped back into the shop and browsed. I saw a cute treat dispenser, so I purchased that along with a catit fountain. I haven't tried the fountain yet, but I did notice that it was $8 cheaper than I paid at other retailers, so that was pretty disappointing. I'm just chalking it up to supporting a small business. Hopefully the cats like it, as they ignored the last fountain I purchased! My orange does love the treat dispenser and has largely figured it out, so that's been a success. They also had some cute toys, and I bought a little birthday cake toy that I gave to one of my cats on his birthday about a week back. He's still playing with it, so that's a good sign! Overall, I think this is a great space that could be excellent with a few tweaks. I appreciate what they do to help pets.

Be wary they hire people that are pitbull apologists, the store is way too tight and…read moreconfrontational too they need a better floor plan, prices are a bit high as well but they have a large selection of good products here too. Be wary of one lady in there too that they hired, idk what her name is but she certainly has a discriminatory view on properly bred dogs which irritated me, basically blaming proper breeders for the issues in shelters instead of backyard breeders and ignoring the fact that pitbulls cause over 60% of fatalities every single year calling "German shepherds more dangerous than pitbulls" just because of the bite psi.. they are third on the listen karen, get it right, if ur gonna argue about something like that and be in the shelter business maybe you should properly research facts like that instead of spreading misinformation through your "agree to disagree" idiocy. It's sucks cuz I like this place to peak in like twice a year and see if they have anything new and cool for my dog to try out but instead I'm met with pitbull apologists not once but twice now. Owner needs to do a better job in who they hire. Will be buying stuff when possible online and through other small businesses now instead of this place.

This office was able to get us in timely, answer our questions and take care of all of our needs…read moreall for an affordable price. Sometimes with chains you lose the personalized experience, but certainly not here. Everyone was friendly and knowledgeable from the office staff to the vet tech and the vet. It will be my pleasure to go back!

Our big boy Tucker has had to have TPLO surgery twice in less than a year, each hind leg. Dr…read more Robert Murphie has done both his legs, he is knowledgeable, professional and extremely compassionate. Tucker can be dog reactive & everyone from the front desk "Jess" to all the other staff remember this and will help clear the hallway and bring him back. Tucker has never had any complications but if I have any questions I can call or email & get guidance and reassurance. I would recommend VCA 100%

Just picked up my dogs yesterday and, after only one night there, they came home with fleas. As…read moreindoor dogs, they most certainly did not get dropped off in that condition! One of our pups was even at the vet the day before for a routine vaccination and received a good health report. We've boarded them here a handful of times and never once was I worried about their care. However, the facility is definitely not the nicest and I should have trusted my gut. Now we are having to sort out their treatment before we can let them back into our house and around our family. This situation confirms for me that we will be finding another boarding kennel for the future.

First I have tried a "fancy" kennel in Williamsburg and did not have a very good experience. Her…read morebelongings came back soaked in urine. When I asked how her stay was they just said fine and dismissed me. She smelt when she left there. The staff was not friendly at all. I did not have a good feeling when I dropped her off. I then started searching closer to home. That is when I came across this gem. I can not recommend King William Pet Resort & Spa enough. They treat my Ivy like she is their own. She is always so happy to go there for her weekly overnight stays while I go into work, she practically jumps out of the car. Everyone is so nice and welcoming. They actually are happy to see her. This puts my mind at ease as I know she is well taken care of. Thank you all for being Ivy's home away from home.

We love Zoomin Groomin for our baby girl. Our groomer is so patient with her, which she needs. I…read morethink the price is fair for them coming to us and the quality of the spa appointment our little girls receives.

The groomer cut each of my dogs paws and cut her face she was dripping blood on her paw when we got…read moreher and we had to spending money buying bleed stopping powder and wraps my dog was limping and wouldnt walk after payed $145 we are reporting this place and getting our moneg back DO NOT USE THEM BE AWARE!! and it took 3 hours for a 6 pound toy poodle who does really good with grooming all the time

I was able to board with them after being late the request game over this past Memorial Day…read moreweekend. They had an opening and welcomed my two pups with open arms. You could tell the man who helped us out LOVES animals. Thank you!

If Zero stars were an option that is what I would give. Stopped by today to inquire about boarding…read moremy dog and was greeted by a surly gentlemen with a gruff greeting. When I asked about boarding and if I could see a Kennel he said he had no time for tours today and turned around and left. I said I guess I have learned all I need to know and didn't even enter the facility. BAD Attitude - Bad Customer Service If they are too busy to interact with customers, they are too busy to interact with pets.

Every member of this team is both competent and compassionate. I can't say enough good things about…read morethem all. I'm very grateful that we were able to find such a wonderful practice.

Dr. Skinner, Dr. Goldsmith and Dr. Thompson are all amazing, talented doctors and my 5 pets have…read morealways experienced exceptional care at Hartfield Animal Hospital. Even with Dr. Skinner partly retiring and other changes the hospital has undergone they've handled it with grace. The techs/managers always do their best to answer questions and communicate efficiently.

I buy all my bird seed from Backyard birder. I always get help when I need it and the quality of…read moreseeds is fantastic. They have never steered me wrong with advice on seeds, feeders and dealing with squirrels. I think the value is worth the price and the prices are reasonable.

I love this place: It's my one-stop shop for all things avian. It's literally a "mom-and-pop"…read morestore, locally owned and operated. The people are great and super-knowledgeable. They have a rewards program that saves some money for us regular shoppers. They now blend and sell a "house mix" of (shelled) seeds that comes in reusable plastic jugs; get a buck back when you bring in a used one for a refill. There are good reasons why Backyard Birders regularly win one or more "Best of Williamsburg" awards!

My go to for all the fur baby goodies and necessities I need…read more This location is conveniently located off two main roads in the shopping center beside cvs and planet fitness I love browsing the aisles for funny dog toys most of which I don't but simply because my big baby destroys everything I hand her hahaha But I usually always find at least one worthy toy and some treats for her The staff her are very pleasant and not overbearing I feel the prices are reasonable and if you go towards the back they Even have free samples near their restrooms sometimes treats or food definitely great to keep for hikes with the pup They also have a boarding area daycare type section and even a groomer I have not used those services yet but soon I might take advantage of that

This review is only regarding grooming side...customers service and groomers very polite…read more....getting ur dog cut looking good..TRASH...I brought my dog there 3 different times for cut...giving instructions how I would like cut...all 3 times he comes out looking stupid..not looking what I asked for..Very dissatified...I give up ...I will never bring my fur baby there Again for cut...waste of money and time...my dog was cute and fluffy...came out looking like a Hotdog..they have lost a value customer...I guess I will walk my at night so no one see's him until his hair grows back..thanks a lot care a lot for ur poor service (Nicole)..Va.beach location