My dog Addie has the best recall of any dog at the dog park. She did the three week board and train…read moreprogram and really did do so much better. The trainer actually came out to my dog park a few weeks later to help me with better follow through on the training. This is a great company!

I have been taking my dog to Ridgeside Tidewater for over a year and am very pleased with their…read moreservice. The entire staff is always professional and my dog is happy when he sees where I am taking him! I highly recommend their services. Thanks Matt and staff for making my dog feel part of your family! Clark N.

100 stars if we could! Michele and the team could not be more professional, kind, & conscientious!…read more what a great service for peace of mind while you're away! the team takes great care of your furry family and is super responsive providing communication while we're on vacation about how our pets were doing! thanks so much for everything!!

Six stars. Caring, professional, responsible service! If you value great communication go with…read morethese folks and relax. You will get a superb clear sense of what is happening with your pets while you are away. Cannot praise this company enough.

St Francis is our first call anytime we plan travel to the Williamsburg area to visit family, when…read moreour little buddy Rudy needs accommodations. The folks at St Francis are friendly and well-organized, and they've always been open flexible when travel plans changed. Highly recommend.

NEGLECTFUL!!- PLEASE KEEP YOUR ANIMALS SAFE AND AVOID HERE- Our 2 dogs stayed for 1 week here, one…read moreof them coming back to us with a large and very obvious hardened black poop cap. His feces were being trapped every-time he pooped and now he is left with a huge abscess on his butt and is in pain. There is no way that staff didn't notice this. I can't imagine how many days he was suffering there. You even have to pay extra for them to have outside time, but don't expect basic care included. If this was being blatantly ignored, what else do they neglect? Do our dogs actually get fed when they should? Do they actually get taken out for the bathroom when they should? Completely unacceptable. I will warn everybody I know about this place.

We have been using Jolly Pond for 10 years and gave always received phenomenal care, including…read moregoing above and beyond when we have had to make difficult decisions regarding our pets life.

Dr. Brown and her team are caring and compassionate veterinarians. We've been clients for 11 years…read moreand have always had great medical care for our dog. They've been quick to diagnose and properly treat a few issues throughout his life and followed up personally to ensure he was getting better. This practice definitely cares about their patients and their families. We will always recommend Jolly Pond Veterinary Hospital!!

We recently moved away from Williamsburg but Bailey my young golden retriever misses this place…read morealready! She's always THRILLED to be here and they always take care of her. Bailey is my baby, I ALWAYS make sure she's in great hands. They post photos frequently on their facebook page and I always know what my baby is up to. I love the ladies who work there as well, they're so awesome! I've used them for daycare (2-4 times per week) and boarding when I'm out of town. I love that she comes home POOPED whenever I bring her home. I usually bought the bundles which brings down the price and they add a free bath on top of it. I think it's much more worth it than paying day to day if you can afford the upfront cost. The only complaint I may have is that I wish the hours were extended to 7pm for those of us who work later than the usual hours. Other than that, I highly recommend it!

I do not recommend this organization based on my recent experience. On July 17, 2026, I brought my…read moredog Hux in for a scheduled evaluation--an appointment that had been set for over a month. I dropped him off at 8:15 AM and checked on him at 10:00 AM, only to learn he had not even been evaluated. Later, at around 1:00 PM, I received a call stating that he likely would not be seen at all due to the staff being too busy. This lack of respect for my time and my pet's well-being is unacceptable. While I understand that organizations can be busy, it is irresponsible to schedule appointments that cannot be honored. If you are unable to give new clients the proper attention, it would be more honest to stop accepting them rather than wasting our time and causing unnecessary stress. Overall, I was left deeply disappointed and cannot recommend this place to others.

We are extremely picky about where we board our dogs; a very old cocker spaniel on medication and…read morean anxiety prone terrier mix. Prior to moving to Williamsburg, we drove our dogs to a boarder that was almost an hour away because we knew they were good to our pets. Once in Williamsburg, we visited most of the dog boarding providers, and decided giving Paws a try. We have left our dogs there several times over the last couple of years. While we still feel anxious boarding them, our dogs are always happy and in very good shape. They do not have any stress when we take them there, which is a good sign. Additionally, our dogs and their bedding return to us without the smell that often results from boarding. I cannot recommend them enough! We can enjoy our trips knowing our little ones are in good hands.

This was my first and last time boarding at Paws Pet Resort. My two dogs were boarded this past…read moreweekend for 5 total nights. Upon pickup I was informed that one of my dogs had a spot on the top of her head that was bleeding a little bit, which was not super out of the ordinary. The staff let me know that she thought it was "old lady spots," and that she cleaned it up and put some cream on it. I didn't think too much of it and took my dogs home. Later in the day I realized that she was actually covered in small wounds on the top of her head and three large wounds along the back of her neck. Brought her into my vets office and they confirmed it looks as though she got her head stuck under a chain link fence and tore up her head and neck. It greatly concerns me that no one was around to notice this or even bring it to my attention. I called this morning to inquire about anything additional that may have happened and they told me they had no idea. I feel terrible for letting my dog stay here when she already tends to be slow to warm to new environments. Please beware of this kennel. I have brought my dogs to several kennels over the years since we are a military family and never had anything like this occur.

Dr Soarkman was very kind and caring in explaining to us the options we had with our elderly cat…read more When we tearfully made the euthanasia decision he took the time to explain the process to us and gave us all the time we needed. The staff was also wonderful. Dr Sparkman made an awful day just a bit better and we are grateful. Don't hesitate to take your animals to Noah's Ark. They will be well cared for!

We love this place, so friendly. They communicate via text as well which makes communication easy.read more