The staff customer service is awesome! I signed up online for a stay when I couldn't find anyone to…read morewatch my pup. I got a call the next day with details for my dogs stay. She answered all of my questions. I have so much comfort leaving my pup for a few days knowing he will be well taken care of. The communication was great as well as the follow up to my questions. Greatly appreciate it. Also we do classes here as well for training and it's been great to come and learn new things with my pup, bond with him and work on basic concepts for me and my pup to thrive and work on together. They have so much to offer and we've only scratched the surface so hopefully we ll learn more like their pool training soon in the near future.

Always friendly and pets are well taken care of...we have a high anxiety dog and have never had any…read moretrouble.

My dog Addie has the best recall of any dog at the dog park. She did the three week board and train…read moreprogram and really did do so much better. The trainer actually came out to my dog park a few weeks later to help me with better follow through on the training. This is a great company!

I have been taking my dog to Ridgeside Tidewater for over a year and am very pleased with their…read moreservice. The entire staff is always professional and my dog is happy when he sees where I am taking him! I highly recommend their services. Thanks Matt and staff for making my dog feel part of your family! Clark N.

My husband and I started using Wagging Tails couple of weeks ago. Debbie scheduled a meet and greet…read morefor our dog, Hobbes, and she was awesome. Someone stopped by to walk our dog later in the week and left a really sweet note letting us know how he did. But, this review is really about their great customer service. I was out of town that same week and my husband had some friends pick him up to go out on Saturday evening. As luck would have it, he ended up locking himself out of the house (his house key is on his car keys and he ran out of the garage while it was closing!). After calling a locksmith while sitting in the driveway, he called me to let me know about his predicament. I reminded him that we had just given an extra key to Debbie and he should try to give her a call. Long story short, Debbie graciously went to pick up our key from our dog walker and agreed to meet us at nearby business around 9pm on a Saturday night. Did I mention it was raining?? Pretty awesome customer service, and just a really nice group of people. We will definitely continue using Wagging Tails and recommending them to friends!

We switched to Wagging Tails after using another pet sitting service in the area and having a less…read morethan stellar experience with them. Working with Michelle was so easy. Setting up services could not have been simpler. Whenever we needed a sitter, I would just text her and she would set it up right away. Our sitter was awesome and our cats were well taken care of whenever we were on vacation. I loved the daily texts and pictures we would get. When we moved out of the area, Michelle was incredibly accommodating in getting us our key back. Your fur babies are in good hands with Wagging Tails!

St Francis is our first call anytime we plan travel to the Williamsburg area to visit family, when…read moreour little buddy Rudy needs accommodations. The folks at St Francis are friendly and well-organized, and they've always been open flexible when travel plans changed. Highly recommend.

NEGLECTFUL!!- PLEASE KEEP YOUR ANIMALS SAFE AND AVOID HERE- Our 2 dogs stayed for 1 week here, one…read moreof them coming back to us with a large and very obvious hardened black poop cap. His feces were being trapped every-time he pooped and now he is left with a huge abscess on his butt and is in pain. There is no way that staff didn't notice this. I can't imagine how many days he was suffering there. You even have to pay extra for them to have outside time, but don't expect basic care included. If this was being blatantly ignored, what else do they neglect? Do our dogs actually get fed when they should? Do they actually get taken out for the bathroom when they should? Completely unacceptable. I will warn everybody I know about this place.

We have been using Jolly Pond for 10 years and gave always received phenomenal care, including…read moregoing above and beyond when we have had to make difficult decisions regarding our pets life.

Dr. Brown and her team are caring and compassionate veterinarians. We've been clients for 11 years…read moreand have always had great medical care for our dog. They've been quick to diagnose and properly treat a few issues throughout his life and followed up personally to ensure he was getting better. This practice definitely cares about their patients and their families. We will always recommend Jolly Pond Veterinary Hospital!!

I was able to board with them after being late the request game over this past Memorial Day…read moreweekend. They had an opening and welcomed my two pups with open arms. You could tell the man who helped us out LOVES animals. Thank you!

If Zero stars were an option that is what I would give. Stopped by today to inquire about boarding…read moremy dog and was greeted by a surly gentlemen with a gruff greeting. When I asked about boarding and if I could see a Kennel he said he had no time for tours today and turned around and left. I said I guess I have learned all I need to know and didn't even enter the facility. BAD Attitude - Bad Customer Service If they are too busy to interact with customers, they are too busy to interact with pets.

Beware of facilities that won't let you take a look around or tour the facility. Hailey told me…read moretoday that I couldn't come for a visit because their insurance wouldn't allow for it. Then have new clients sign a waiver and let them look around. She suggested instead that I look at the pictures of their facility online. That never shows you if the facility is kept clean, organized, or if the pets are well-attended to. You know what does? A visit. What kind of responsible pet parent would just drop them off at place sight unseen? Ridiculous.

Totally happy with Barley attending Day Care at Greensprings. She comes home happy and totally worn…read moreout...Great place.

Dr Soarkman was very kind and caring in explaining to us the options we had with our elderly cat…read more When we tearfully made the euthanasia decision he took the time to explain the process to us and gave us all the time we needed. The staff was also wonderful. Dr Sparkman made an awful day just a bit better and we are grateful. Don't hesitate to take your animals to Noah's Ark. They will be well cared for!

We love this place, so friendly. They communicate via text as well which makes communication easy.read more

We have been going here for 2 years ever since we moved to the area. We recently had to say goodbye…read moreto our 14 year old Yorkie who has been part of our family since she was a few months old. DR. PAN was wonderful and was there every step of the way. She kept us posted every couple of hours on her condition. Dr. Pan was very compassionate with what we were going through and explained what to expect. The other staff we would like to give special thanks to during that very emotional and devastating time is TERRI. She has always been wonderful during every visit and her hugs that day really helped. Thank you!

Finding the best vet for your pet is not as simple as choosing a restaurant or a mechanic--everyone…read morehas different needs. But in the spirit of helping neighbors, I provide a summary of my recent experience with Godspeed, where my dog has been a client for 6 years. He had a stricture in his colon which was resulting in pooping-problems for about 5 months. It was a complicated case that looked like constipation + diarrhea. Dr. Hale and his team treated my dog over the course of 3 weeks for this condition--with kindness, thoughtfulness, good care, and communication. The stricture is now functionally repaired, and we very likely avoided surgery. Thus, not only did they provide a successful treatment, but they saved me thousands of dollars in the cost of surgery. My advice? Get pet insurance, as Dr. Hale advised me a couple of years ago! And take your dog to Godspeed Animal Care in Williamsburg if you can.

Linda was amazing in getting my boxer and cocker to Dubai from Pennsylvania. It was an impossible…read moretask that lasted months but she was there and helped with getting the permits and certificates. A+ we could not have done it without Linda. THANK YOU LINDA

Excelent service; they accommodated our very tight time window, Wayne was very good and caring with…read moreour Lola who is a very active dog... She went all the way from NYC to Oviedo, Fl without any issues and Wayne kept us informed about the trip, with pics and text, the whole time. I highly recommend this service, especially for those who have pets that cannot make the air trip, like mine.