The staff customer service is awesome! I signed up online for a stay when I couldn't find anyone to…read morewatch my pup. I got a call the next day with details for my dogs stay. She answered all of my questions. I have so much comfort leaving my pup for a few days knowing he will be well taken care of. The communication was great as well as the follow up to my questions. Greatly appreciate it. Also we do classes here as well for training and it's been great to come and learn new things with my pup, bond with him and work on basic concepts for me and my pup to thrive and work on together. They have so much to offer and we've only scratched the surface so hopefully we ll learn more like their pool training soon in the near future.

Always friendly and pets are well taken care of...we have a high anxiety dog and have never had any…read moretrouble.

Six stars. Caring, professional, responsible service! If you value great communication go with…read morethese folks and relax. You will get a superb clear sense of what is happening with your pets while you are away. Cannot praise this company enough.

We switched to Wagging Tails after using another pet sitting service in the area and having a less…read morethan stellar experience with them. Working with Michelle was so easy. Setting up services could not have been simpler. Whenever we needed a sitter, I would just text her and she would set it up right away. Our sitter was awesome and our cats were well taken care of whenever we were on vacation. I loved the daily texts and pictures we would get. When we moved out of the area, Michelle was incredibly accommodating in getting us our key back. Your fur babies are in good hands with Wagging Tails!

My dog Addie has the best recall of any dog at the dog park. She did the three week board and train…read moreprogram and really did do so much better. The trainer actually came out to my dog park a few weeks later to help me with better follow through on the training. This is a great company!

I have been taking my dog to Ridgeside Tidewater for over a year and am very pleased with their…read moreservice. The entire staff is always professional and my dog is happy when he sees where I am taking him! I highly recommend their services. Thanks Matt and staff for making my dog feel part of your family! Clark N.

We have been using Jolly Pond for 10 years and gave always received phenomenal care, including…read moregoing above and beyond when we have had to make difficult decisions regarding our pets life.

Dr. Brown and her team are caring and compassionate veterinarians. We've been clients for 11 years…read moreand have always had great medical care for our dog. They've been quick to diagnose and properly treat a few issues throughout his life and followed up personally to ensure he was getting better. This practice definitely cares about their patients and their families. We will always recommend Jolly Pond Veterinary Hospital!!

We have been taking our dog here for nearly 15 years. As he's aged, he's developed allergies and…read moreregular age related declines. All this is to say that he's gone from once a year visits to more frequent ones. The vet has been amazing. I call our little dog "the bitey jerk". He's super grumpy in his old age and has to be muzzled because he threatens to bite. Doesn't want to be touched, I can relate! The vet is patient with our old man and understanding. Yes. Vet care is pricey but have you shopped around? Most vets in the area are more expensive. I've never had an issue with the staff. I'm positive that if those complaining had actually said something to the vet? The issue would have been resolved. Also, why leave negative reviews because a business expects payment at time of service. Huh? This is a great local vet and deserves much better than the couple of low ratings.

Dr Averritt removed my cats cancerous tumor after another vet tried to aspirate it and then wanted…read moreto biopsy it ... Went to TAC Dr Averritt said let's cut it out..and surgery was scheduled . We received nothing but great care and customer service here. I had used TAC many years ago and never had a negative experience. TAC is worth the drive to me!

We are extremely picky about where we board our dogs; a very old cocker spaniel on medication and…read morean anxiety prone terrier mix. Prior to moving to Williamsburg, we drove our dogs to a boarder that was almost an hour away because we knew they were good to our pets. Once in Williamsburg, we visited most of the dog boarding providers, and decided giving Paws a try. We have left our dogs there several times over the last couple of years. While we still feel anxious boarding them, our dogs are always happy and in very good shape. They do not have any stress when we take them there, which is a good sign. Additionally, our dogs and their bedding return to us without the smell that often results from boarding. I cannot recommend them enough! We can enjoy our trips knowing our little ones are in good hands.

This was my first and last time boarding at Paws Pet Resort. My two dogs were boarded this past…read moreweekend for 5 total nights. Upon pickup I was informed that one of my dogs had a spot on the top of her head that was bleeding a little bit, which was not super out of the ordinary. The staff let me know that she thought it was "old lady spots," and that she cleaned it up and put some cream on it. I didn't think too much of it and took my dogs home. Later in the day I realized that she was actually covered in small wounds on the top of her head and three large wounds along the back of her neck. Brought her into my vets office and they confirmed it looks as though she got her head stuck under a chain link fence and tore up her head and neck. It greatly concerns me that no one was around to notice this or even bring it to my attention. I called this morning to inquire about anything additional that may have happened and they told me they had no idea. I feel terrible for letting my dog stay here when she already tends to be slow to warm to new environments. Please beware of this kennel. I have brought my dogs to several kennels over the years since we are a military family and never had anything like this occur.

We had a wonderful experience boarding our puppy for a last minute trip. The owners were fast to…read moreresponse and willing to do a meet and greet that same day even though it was last minute. They sent messages and pictures of our puppy so we were informed and at ease. Our puppy was happy when we went to pick her up and they stated that she was playful and happy during the stay, which I fully believe. We will definitely be using them again!

From the owner: We provide boarding services for small breed dogs 20 lbs and under. Located in a residence with a…read morelarge, fenced in yard and three mini dachshunds. Your pup becomes a member of our family while they stay with us! With a maximum of 6 dogs (including my 3) at any time, your dog will receive personalized attention in a safe environment. I’ll baby your babies while you’re away!

I was able to board with them after being late the request game over this past Memorial Day…read moreweekend. They had an opening and welcomed my two pups with open arms. You could tell the man who helped us out LOVES animals. Thank you!

If Zero stars were an option that is what I would give. Stopped by today to inquire about boarding…read moremy dog and was greeted by a surly gentlemen with a gruff greeting. When I asked about boarding and if I could see a Kennel he said he had no time for tours today and turned around and left. I said I guess I have learned all I need to know and didn't even enter the facility. BAD Attitude - Bad Customer Service If they are too busy to interact with customers, they are too busy to interact with pets.

St Francis is our first call anytime we plan travel to the Williamsburg area to visit family, when…read moreour little buddy Rudy needs accommodations. The folks at St Francis are friendly and well-organized, and they've always been open flexible when travel plans changed. Highly recommend.

NEGLECTFUL!!- PLEASE KEEP YOUR ANIMALS SAFE AND AVOID HERE- Our 2 dogs stayed for 1 week here, one…read moreof them coming back to us with a large and very obvious hardened black poop cap. His feces were being trapped every-time he pooped and now he is left with a huge abscess on his butt and is in pain. There is no way that staff didn't notice this. I can't imagine how many days he was suffering there. You even have to pay extra for them to have outside time, but don't expect basic care included. If this was being blatantly ignored, what else do they neglect? Do our dogs actually get fed when they should? Do they actually get taken out for the bathroom when they should? Completely unacceptable. I will warn everybody I know about this place.

We have been going here for 2 years ever since we moved to the area. We recently had to say goodbye…read moreto our 14 year old Yorkie who has been part of our family since she was a few months old. DR. PAN was wonderful and was there every step of the way. She kept us posted every couple of hours on her condition. Dr. Pan was very compassionate with what we were going through and explained what to expect. The other staff we would like to give special thanks to during that very emotional and devastating time is TERRI. She has always been wonderful during every visit and her hugs that day really helped. Thank you!

Finding the best vet for your pet is not as simple as choosing a restaurant or a mechanic--everyone…read morehas different needs. But in the spirit of helping neighbors, I provide a summary of my recent experience with Godspeed, where my dog has been a client for 6 years. He had a stricture in his colon which was resulting in pooping-problems for about 5 months. It was a complicated case that looked like constipation + diarrhea. Dr. Hale and his team treated my dog over the course of 3 weeks for this condition--with kindness, thoughtfulness, good care, and communication. The stricture is now functionally repaired, and we very likely avoided surgery. Thus, not only did they provide a successful treatment, but they saved me thousands of dollars in the cost of surgery. My advice? Get pet insurance, as Dr. Hale advised me a couple of years ago! And take your dog to Godspeed Animal Care in Williamsburg if you can.