I took my dog here after he ate a pound and a half of rendered beef fat that was sitting on the…read morecounter. At first before we took him in my husband called and asked if we should take him in because we didn't know if it was that serious but wanted to make sure because our dog is still a puppy six months old. The lady told us she would put us on hold for a brief moment and check with the vet to see if we should come in because she wasn't sure. We then proceeded to wait on the phone for 25 minutes on hold at 11 o'clock at night. Then the phone just randomly hang up so I was in a rage because I'm just trying to make sure my dog is OK so I called back. I asked politely if they were in fact, open and the same lady answered and said yes we are. I told her how we were just on the phone for 25 minutes and then got hung up on and she said nothing about that. She then told me to call poison control, which I then informed her was only for humans not for dogs. She told me I could " come in if I wanted to" which was absolutely not the response I was looking for. All I wanted to know is if my dog was going to be OK and if I should bring him in so I ended up bringing him in anyways. Once I was there, they told me it was going to be a several hour wait so we got ready and sat down. A lady came out did not even look or check it. My dog did not even touch him and told us that we could just go home. Again, not the answer I was looking for. We just drove 45 minutes here to the emergency vet so that my dog could get this rendered be fat out of his system so that he did not get sick. She said " well we could make him throw it up if you would like" I said yes, I would like you to do that since I just drove 45 minutes here. They did that they gave him medication brought him back out. And said it was probably good that we came and he threw it up because that would've made him severely sick. It's just very disappointing that I got terrible care there and I was the one who needed to push and shove to get them to make him throw up when it was so obviously needed. They clearly just did not want to be there and did not want to deal with any of the dogs. The throw up fee was $95 in the actual vet visit fee was $200. Also ridiculous. Next time I won't be taking my dog here I'll be figuring out the solution at home because these people obviously don't care about these dogs or your feelings

Was referred to call this ER vet if I had any post-op worries for my cat to help determine whether…read morethe symptoms were needing emergent attention or not. Receptionist was lovely. However, when transferred to a medical team member, she was rude, dismissive, told me good luck finding an ER vet that will help me over the phone, and hung up on me. I then called the ER vet I've worked with several times before and was instead treated with kindness and compassion. An ER of any type is a vulnerable, scary place for those calling in or being seen. ER staff should always put kindness and compassion first because people/animals usually need it most in that moment.

I Absolutely love this place. I am just finishing my 4th class with my rescue 9 month old active…read moreand slightly stubborn Rescue puppy. We come here have been coming here since I got him in April and I could not be happier. He went from a scared little puppy scared of his own shadow to this little puppy who listens to me when I tell him to come when I tell him to sit etc. and he's overall just a happy puppy now thanks to the love and the caring of these two lovely ladies at the good dog. They have taught me the tricks of the trade or at least some of them so far and it has really been a joy. I highly recommend them.!!

Morgan helped me turn my anxious dog into a confident, friendly dog. She takes a highly…read morepersonalized approach, quickly grasping both what the dog needs and also what the dog parent needs. She is very encouraging and supportive. I have used her for private lessons and now I'm looking forward to trying the group lessons.

We just moved from out of state a few days ago, and of course, we got to celebrate by having an…read moreemergency situation with our oldest dog. He had this little mass that had grown inbetween his toe beans(rather quickly) and it randomly started bleeding out of no where. Not just a little, but pooling blood. We tried to stop it ourselves. I called Coastal and they said we can bring him in. It had stopped bleeding by the time we got there, and all we got was a cone, some medication and were told to follow up with our vet. Which I told the Dr that we didn't have a vet here... we just moved. 2 days prior. We don't even have anything to sit on in our home still. We couldn't bring him back for a check up. They wouldn't remove it either. So we went back home. At some point on the way home it opened again. When we got back home(mind you, we're already 45min to an hour away) I opened the back door to get him and there was blood everywhere. We ran inside and placed him in the tub and tried to get the bleeding to stop. It would not stop this time. We called them back and they said to come back. We got back there and I guess because he was actively bleeding, or the bloody towel we had wrapped around his paw, they took him overnight for surgery. That was irritating. I wish they would have helped us the first time we were there. The staff was amazing. I loved them. They treated my old man very very well. They were very kind and answered all the questions we had. The only thing that I wish would have happened was being kept in contact. They called me the following morning to tell us that he was going to go into surgery around noon, but someone would call us before he went into surgery, after surgery, and then again to call us to let us know when we could come and get us. That didn't happen. Again, we JUST moved into our home so we didn't get a lot done because we were waiting on them. Which is fine, but I had to call around noon, he hadn't gone into surgery yet. I called around 3/4pm, he was about to go into surgery and they were thinking about pick up time around 8:30-9pm, but they'd call back to confirm. I had to call back around 745 and they confirmed to come and get him between 8:30-9pm.

How blessed we are to have a superb emergency animal care here in the "Burg" that is open on a…read moreSunday. Had to rush our little WHEELER there for a choking incident and was pleasantly surprise how the experience went for us from the moment we arrived to paying the bill and leaving. KAITLYN (assistaint), Dr.Moin, and Lexy (csr) should be so proud of what they do to offer excellent pet care to our community with compassion and love. We thank you and WHEELER von Underfoot thrives on to be the sweetest Weiner dog ever!

Easy and stress free! I would use them again if needed. My friend only uses them to get her animals…read morespayed or neutered.

It took months to get an appointment but I just kept checking the website daily. It was a third of…read morethe cost my vet was charging and they took such good care of my girl. Yesterday was her procedure and she's doing well. Her incision looks great and they gave me detailed aftercare. I would 100% recommend this place for your spay and neuter needs. The employees are so caring and sweet. It makes you feel safe to leave your dog in their care. Thank you No More Chasin Tails!!

We have used Toni for years and are always pleased with care provided. She is always flexible with…read morescheduling which is hard to find otherwise.

Very rude and judgmental. First time the owner was extremely rude, but the employee who took care…read moreof our guy was very helpful. This time she wasn't there, and once again the owner was RUDE! We are done with this place. They actually do a great job at grooming, but customer service/tact is non-existent. ...and before you reply, we have pampered and loved this guy for 13 years, he is very well taken care of and loved. Don't trust the other reviews.

Eva was amazing to work with. She introduced a new perspective from which to view my dog's target…read morebehavior, which opened up a world of new strategies to help him feel safer and calmer. All of the information provided was also typed and summarized after our sessions which was incredibly helpful, and she provided several excellent resources for me to explore on my own time. Several people who are familiar with my dog have noticed a positive change in his demeanor, and he seems happier and calmer.

Cassie- was such a great help getting Stella- my Golden Retriever certified as a Therapy Dog. She…read moregave me pointers along the way- with better ways to train Stella to make sure that when the time came for testing- she passed with flying colors. Stella is a local celebrity for what she does as a Therapy Dog at the Alexandria Clinic. I cannot imagine not having her as my sidekick every day- brightening everyone's day with the smile and wagging tail to greet my patients daily. Thanks a million to Cassie. Brian Storhaug Physical Therapist- Alomere Health

Avoid this business. HELP BUILD THE CASE: If you have…read moreexperienced this, please report it immediately to the following agencies. High report volume is what forces regulators to take action against repeat offenders: FTC: ReportFraud.ftc.gov CFPB: ConsumerFinance.gov/complaint State Attorney General: OAG.state.va.us BBB: BBB.org/file-a-complaint I paid $5,500 in Jan 2025 for training that failed to meet advertised results. Despite the trainer claiming my dog's condition was "immaculate," he was returned matted and had to be shaved. Worse, the business claimed he was 8.4 lbs, but my vet recorded him at only 6.8 lbs immediately after--a dangerous discrepancy. A refund was refused despite the poor care, and he was dishonest with my bank, Navy Federal.

We "adopted" the best dog of our lives from Family Labradoodles in 2014. Their assurance of…read morehealth, soundness of joints, etc., was not exaggerated. Franny is a Goldendoodle and has been extremely healthy for all of her 11+ years. She is the light of our lives! Gentle, has never bitten anyone ever - nor snarled! She is getting older but still is able to jump, run, catch balls, understand English (I promise) and has the best disposition. We have 8 grandchildren, and none of the tugging and smothering ever provokes her - when she's through, she just walks away. Obviously, at 11+ we know she won't be around forever, which breaks our hearts, But... I would get another doodle from Family Doodles in a minute. Her overall health and soundness is not evidenced in other doodles we have encountered. I trust them.

Family Labradoodles is a fantastic breeder of labradoodles and goldendoodles. The puppies are all…read morehand-raised in a home and so are friendly, social, and adorable little puppies that grow into easily trainable, friendly , social, and adorable dogs!