The grooming is done well. The groomers are exceptionally good at their jobs and listen to exactly…read morewhat you want done. They frequently run out of the l bandannas but they always make it right.

2 things one they have enough pet foods and another thing they may have cats and kittens but no…read moredogs or puppies of any kind now is that possible where you go to PetSmart where they are not smart enough to have dogs or puppies really think that through people

This is a amazing place the dogs are so happy, energetic, and healthy. The dogs are so sweet and…read morehappy. The store is run by the most amazing people and the puppies are very well taken care of, they get to run around instead of being stuck in pens. I absolutely recommend this place!

Great salt water selection. Knowledgeable staff and always available to help. Fish are very healthy…read moreand well prepared. Will be back many times!

If you're in Berks County and need a salt/freshwater fish and pet store this is the place to go…read more Wide variety of tangs, clowns, snails, crabs, chiclids, corals you name it they'll have it, and if they don't they'll get it for you. I've spent thousands here and every penny was worth it. If you have any questions ask for Jimmy or Bailey and they will take care of you!

Always high quality plants...the mulch is also good ...wish they would stock some pond plants next…read moreseason. Reasonable prices,

I had no idea what this place was. I just saw a cute pup on NextDayPets.com that fell in our price…read morerange. It wasn't until I went to the pet store that I started to worry. The trainer asked where I got him & said, "oh, Lancaster county" which raised my suspicion. I knew I shouldn't have looked but I searched for the last name online & found this Yelp page. I started putting it all together & I just got angry. Upon the vet visit 4 days after getting Sammy, he has a severe yeast infection in his ears and has tested positive for Giardia for a total of $400 in vet bills AND has to go back to be tested in a month for another $80. Do not support this place. Stay as far away as possible. I'll be happy when this headache of health issues is over and (hopefully) this place is shut down. UPDATE: Sam still has Giardia, even after 2 rounds of treatment. He's experienced constant eye ulcers which require a visit almost every month. Luckily for us though, everything else seems fine. No heart issues (yet), no other eye problems or genetic issues.

DO NOT MAKE THE SAME MISTAKE WE DID…read more On, January 17th of 2021 my girlfriend and I decided it was time to add to our family. After doing research on places to get a puppy, we chose brookside because they had pretty good reviews. We had our eye on an Australian Shepherd, who we named Jax. So we took the ride from Easton all the way to Hazleton to bring Jax home. The employee at the pet store was very nice and she let us play with Jax for a good bit of time before we bought him. Everything seemed to be perfect up until Wednesday, January 20th. Wednesday Jax started to vomit up everything he ingested. We kept him on the same food from the pet store and even the same feeding schedule. He had loose stool all week but we just assumed that it was from his nerves of being in a new environment. Wednesday Jax refused to eat anything and over the night going into Thursday his vomit developed a color to it so we rushed him to our vet. The vet took Jax in immediately. Little did we know at the time, but that was going to be Jax's last day at our home. Jax was diagnosed with Parvo, a pretty potent disease commonly found in puppies. The vet explained to us that it takes about 3-14 days for the dog to show symptoms to basically assure us it was no fault of our own. Once Saturday hit Jax still did not show any signs of improvement. Our vet recommended we take him to a 24/7 animal hospital so that he could get more intense care over the weekend since they are closed on Sunday. So that is what we did. Meanwhile we reached out to the store and the manager called my girlfriend. At first she seemed really sympathetic and told us to keep her updated, but as the vet bills grew she distanced herself more and more. Tuesday morning we got a call at about 430 am telling us Jax became septic overnight. It was the very last thing we wanted to hear. At this point, Jax spent more nights in Vet care than he did home with us. Parvo is a very contagious disease and the Friday after he went in we did a 8 hour clean at our house to make sure it was safe for when Jax could return home. To our horror, Jax never did return home. Tuesday, January 26th our beloved Jax passed away. We were living in a nightmare. We chose Brookside because of their positive reviews, we paid $2,500 for what they promised as per their website as a "Happy, healthy puppy". However this was not the case. Due to the lemon law in Pa, they had to reimburse us the price of the dog. However they have refused to do anything more. The best the owner said she could do for us is give us his brother for free. But at this point, I do not trust them, nor the breeder they do business with. We did a little digging and it turns out Jax came from Missouri. The owner gave us a bs sob story over the phone how she pleaded with her husband that they only way she would ever get into this industry was if they used reputable breeders and not puppies from a puppy mill. However this place in Missouri is a puppy mill. The kennel group that the "breeder" claimed to be apart of said they never heard of the guy. How is it that we were able to find that information out with one phone call and they couldn't? They weren't even able to provide the USDA breeder license numbers for breeder himself. The lady admitted to us that they normally get their dogs from places in the Northeast but due to the shortage of puppies from covid, they had to branch out. She said that "this guy just fell through the cracks". To me, that is unacceptable. We have now made plenty of phone calls to groups like the Humane Society, the Better Business Bureau, USDA and The Attorney General. One of the wardens who does inspections at Brookside Pups stated that if it was up to him he would have shut them down years ago. Being from a family owned business myself, I know the value of treating your customers right. This company does the exact opposite of that. They have lied to us on multiple occasions. I want to make this point clear, this review is not for me. This is for you. Please do not make the same mistake my girlfriend and I did and do business with these people. They do not care about you, or the animals they are selling you. Seeing Jax the way he was towards the end was absolutely heart breaking. RIP Buddy

I had such a awesome time. It was so clean and neat I was able to find what I wanted very easily…read more The people were awesome and very well informed. The puppies were also very very well taken care of.

Worst experience we've ever had. They offer easy pay financing, and have you fill out all the…read morepapers, then text you the terms & conditions. Interest rate is 188%! And you won't find that out until after the fact. Got a puppy from here who got sick. The vet told us she had infectious gastroenteritis, she was hospitalized and that the store should foot the bill. Our vet provided us with papers and told us they'd even help us file a claim against the store if we had to. We notified the store in a timely manner but were blown off for two weeks. Messages ignored, calls never returned. Finally, we get a call and the owner says that our puppy's chart says she ate cat food one time, so that was the cause of a GI infection. So, instead of the owner paying our $800 bill, she states she will cover the $20 amoxicillin. Our dog was sick when we bought her, with a stomach infection brewing. Yet, the blame is put on us. I would NEVER recommend this store to anyone who wants to buy a healthy pet. All you'll get is a sick animal, and all the blame.

My son purchased a puppy there and was told it was healthy and shots up to date. Five weeks later…read morethey had to put the puppy down because of severe abdominal and intestinal issue that vet said it probably had since birth! They won't refund their money, offering another dog instead and emotionally they can't go thru it again and they refused to cover the massive vet bill because they had to rush puppy to an emergency vet on new years day! STAY AWAY FROM THIS PLACE

Funny how my review gets taken down..If you care anything about your pet, DO NOT PUT THEM IN THE…read moreHANDS OF THE GROOMER, Elizabeth "Liz" Eichenlaub. I made the mistake of taking our bischon frise and she shaved her down to her skin from her nose to her tail. The worst part is that she came back with multiple cuts all over her..I've taken this all the way up to corporate and nothing has been done. Pet Supply Plus in Bloomsburg does not care about their customers or the well being of animals as this groomer is still in practice.She isn't even certified & works without a mentor. To the owner in Bloomsburg, do not bother responding to this, you have done absolutely nothing & to say to other reviewers that you've never had a complaint is a blatant LlE bc I've made quite the uproar! You could care less about the well being of animals!!! Llz is a lawsuit waiting to happen!

First, 14$ for a wash is a lot. Second you're limited to 20mins....!? I'm sorry for a large size…read moredog there is clearly not enough time to do a 14$ wash in 20 minutes! Honestly disappointed by this place.